Uplink 5530UDM Software Modem Universal 5G Ready Cellular Alarm Communicator Instruction Manual
- May 15, 2024
- Uplink
Table of Contents
Uplink 5530UDM Software Modem Universal 5G Ready Cellular Alarm
Communicator Instruction Manual
Uplink Security
Software Modem
Installation
Software Modem Installation
Uplink’s software modem allows remote Uploading & Downloading from panels.
It helps the installers to perform configuration changes or download the event
history of the panel remotely. Uplink’s software modem currently supports DLS
5, DLS 2002, Compass 2.0, DL900, DLX900 software.
Note: The 5530M communicator needs an additional 5530UDM module in order
to complete the remote upload/download.
Note: All six wires must be connected between the 5530M communicator and
the 5530UDM module.
Step 1
Launch the “UplinkUDMModemSetup.msi” installation file by double clicking on
it. (Pie. 1)
Press “Next” to proceed. (Pie. 2)
Step 2
Press “Next” without changing the preconfigured installation location. (Pie.
3)
Then start the installation. (Pie. 4)
Note: Do not stop an installation in progress.
Step3
After the installation is complete, press the “Close” button to exit the
wizard. (Pie. 5)
A shortcut with a name “Uplink UDL modem” should appear on your desktop. Open
the program by double clicking on it. (Pie. 6)
Step4
Enter your dealer/installer credentials. (Pie. 7)
They are the same as the ones you use for the Uplink administrative portal.
Steps
You must select two COM ports that will be used for the Uplink software modem the first time you log into the program. The “Modem COM port” configuration must be also set up into DSC, Honeywell and NX (interlogix I GE) UDL software as modem.
_ Note: The “Internal COM port” you set must be reserved only for the
Uplink software modem use!
Note: The selected COM ports in Pic.8 are just an example.
_However, by default COM9 is set, as some of the softwares for UDL do not
support ports above 10th.
After selecting the two ports, press “OK” to create the virtual pair and then
open the modem.
Step6
Navigate to the dropdown menu and select the desired panel type. (Pie. 9)
Press “CONNECT” to start the software modem’s session. (Pie. 1 O)
Open the manufacturer’s panel software.
Note: If a COM port change is needed, press “SETTINGS” and change it. To do it the modem has to be disconnected.
Note: If you use NX (lnterlogix / GE) panels you have to go through Steps
7 to 11 as well.
If you use Honeywell or DSC panels no further steps are required.
Step 7 – NX (lnterlogix / GE) panels only
Open “Device Manager’: (Pie. 11)
Step 8 – NX (lnterlogix / GE) panels only
Select “Ports (COM & LPT)” or”Virtual Serial Ports” from the list of items.
(Pie. 12)
Navigate to “Action” and select “Add legacy hardware’: (Pie. 13)
Step 9 – NX (lnterlogix / GE) panels only
In “Add Hardware Wizard” press “Next’: (Pie. 14)
Mark “Install the hardware that I manually select from a list (Advanced)” and
press “Next’: (Pie. 15)
Then select “Modems” and press “Next’: (Pie. 16)
Step 10 – NX (lnterlogix / GE) panels only
Mark “Don’t detect my modem; I will select it from a list’: then press “Next’:
(Pie. 17)
Afterwards, select “Standard Modem Types’: select “Standard 300 bps Modem’:
and press “Next’: (Pie. 18)
Step 11 – NX (lnterlogix / GE) panels only
Mark “Selected ports’: (Pie. 19)
Select “COMxx” where COMxx is the same COM port, as the one you selected in
“Step 5” as a “Modem COM port’: (Pie. 19)
Press “Next” to proceed (Pie. 19) and then press “Finish” to finish the
installation of the modem. (Pie. 20)
“No UDL License” Error Message
If you receive the error message “Error: Login user has no UDL licenses”
(Pic.21 ), then you do not have a license for the Uplink software modem.
In such case you need to contact your Uplink products’ supplier.
CONFIGURATION AND REQUIREMENTS
[email protected]
[email protected]
888-987-5465
A full list of the supported panels can be found at: Compatibility List
of Uplink Communicators
https://www.uplink.com/panel-compatibility-chart/
