TeeHO TE007 Smart Door Lock Installation Guide

TE007 Smart Door Lock

Product Information

The product is a device that complies with Part 15 of the Federal Communications Commission (FCC) Rules. It contains a transmitter/receiver that is license-exempt and complies with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). The device is designed to operate without causing harmful interference to other devices and must accept any interference received, including interference that may cause undesired operation. The device operates within the radiation exposure limits set forth for an uncontrolled environment by both the FCC and Canada.

Product Usage Instructions

1. Do not make any changes or modifications to the device that are not explicitly approved by the manufacturer, as it could void your authority to operate the equipment.
2. The device should be installed and operated with a minimum distance of 20cm between the radiator and your body.
3. Do not use the device in a manner that may cause harmful interference to other devices.
4. If you experience any undesired operation, stop using the device immediately and contact the manufacturer for assistance.
5. Follow all instructions provided in the user manual for proper operation and maintenance of the device.

TOOL REQUIRED: Do not use an electric screwdriver during installation.

INSTALLATION OVERVIEW

Parts List If any parts are lost or damaged, please contact Customer Support.

Prepare the door and check dimensions

Measure to confirm that the hole in the door is 1-1/2″ or 2-1/8″ (38mm or 54mm)
Measure to confirm that the hole in the door edge is 1 ” (25mm).

Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70mm)

Measure to confirm that the door is 1-3/8″ to 2″ (35 mm or 50mm) thick.

Make sure the hole in the door frame is drilled a minimum of 1″ (25mm) deep, to leave enough space for the deadbolt to extend into the door frame when the door is locked.

Notes: Make sure the door frame is aligned with the door.
There are no obstructions stuck in the door frame.

Install the latch and strike

Determine backset and adjust the latch

Hold the latch in front of the door hole, with the latch face flush against the door edge. Is the slotted hole centered in the door hole?

YES
No adjustment is required.
Proceed to next step. NO
Slotted hole is 90° NOT centered.
Rotate and pull the latch as shown to extend latch.

Install the latch

Use a screwdriver to test if deadbolt works smoothly.

Install strike on the door frame.

IMPORTANT: Make sure the hole In door frame Is drilled a minimum of 1″ (25mm) deep.

Install exterior assembly

Measure the diameter of A the hole in the door.

With the latch fully B retracted (in the unlocked position), route the cable below the latch, and insert the tailpiece through the slot in the latch.

Secure the mounting plate with the supplied screws. Do not overtighten screws.

Install interior assembly
Push the battery cover out in the direction as illustrated.

IMPORTANT:
Do not load batteries until lock is completely installed.

Determine the door is right handed or left handed
Notes: If the direction of the slide switch is set incorrectly, it can be reset in DDLock App.

Right handed door
Move the slide switch to “R”
Tum the thumb turn to the Vertical position.

Left handed door
Move the slide switch to “L”
Turn the thumb turn to the Horizontal position.

Install interior assembly
Insert the cable connector to the socket. Push the connector in firmly until it is completely attached. Attach Interior Assembly to Mounting Plate and tighten 3 Screws.

Insert 4 AA Alkaline batteries and put on the battery cover.

PROGRAMMING INSTRUCTIONS

How to Use
UNLOCK the door from outside

LOCK the door from outside

UNLOCK the door from inside
Rotate the thumb turn to Unlock position.

LOCK the door from inside

• Auto Lock Mode
  In Auto Lock mode, the device will be locked automatically

• Manual Mode
  Rotate the thumb tum to Lock Position

Definitions

• Master Code
  Required for programming and feature settings. The default master code needs to be changed before programming.
  Property owner & manager should keep this information confidential.

• Auto Lock
  Automatically locks the deadbolt 5 seconds after unlocking. This feature is off by default. You can customize the Auto Lock time delay between 1 and 900 seconds.

• Key Unlock
  Key Unlock is always available when the batteries are completely dead or valid User Codes are forgotten.

• Low Battery Indicator
  If you hear 3 beeps along with 3 red light flashing after pressing any key to lock or unlock the door, that’s an alert for replacing batteries. Please replace with 4 brand new M alkaline batteries and do not mix used and new batteries. All settings are stored in the lock while the batteries are removed and replaced.

• Wrong Entry Limit
  After 5 unsuccessful attempts at entering an Invalid PIN code, the unit will shut down for 2 minutes.

• Silent Mode
  The beep sounds when pressing keypad can be muted. But you will still hear low battery and system alerts.

• Unlock with Fake code
  User can prevent pin code exposure from strangers by entering random digits before or after pin code. The total password length is within 16 digits.

Quick Set Up

Important: The default Master Code is 1 2 34 5 6 It is required that you change it to a code of your own before programming.

Notes:

1. Beeps only sound when the Silent Mode is disabled
2. If the indicators flash red light, it means your setting failed.
3. After adding code/fingerprint/card successfully, you can choose to continua adding or automatically axil the adding program after the screen fades out.

Factory Default Settings

How to Reset?
Press and hold the Reset button on the interior assembly by using the reset tool, stop holding until you hear a short beep and see 1 green light flash.

IMPORTANT: The reset button function must be turned on in the DDLock App before resetting.

DDLOCK USE GUIDE

HOW TO REGISTER
Download “DDLock” App in Google Play or App Store.

Fill out this and then tap “Get Code”. You will be sent a verification code to verify your account !
Once you receive it, tap on “Register”

Notes: The DDLock app is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step is performed by the homeowner.

Pairing Your Lock

Admin Passcode Management
After pairing the lock with DDLock, the admin passcode will be changed to a random 7 digit number, you can check the new admin passcode by following the picture guide below. And you can change it to your own administrator password.

Lock Page Overview

• Unlock/Lock
  Unlock/Lock using phone’s Bluetooth

• Passcode
  Generate 6 different types of passcodes

• eKey Page
  View and modify current Keys

• Records Page
  View entry times, attempts and methods

• Settings Page
  View and modify settings

• Authorized Admin Page
  Create and edit admins

• Cards
  Set up your cards here

• Fingerprints Page
  Set up fingerprints

Notes: Some of these icons may not appear if the Gateway is not connected to the lock

APP Unlock/ Lock

To unlock the lock, tap this icon once. To lock the lock, press and hold on this icon.

Passcode

IC Card

Choose the validity period of the lock. Once the lock says “Please swipe your card”, place the card against 5 on the keypad. If you hear a long beep, the card can be used to unlock your lock.

Fingerprints To add a fingerprint follow these instructions: Select Fingerprint type depending on when you would like it to be valid. Follow instructions on app. You will be asked to place your finger on the sensor 4 times.

eKeys

Authorized Admin
Authorized Admins are similar to eKeys; however, an authorized ad min can do the following:

Passage Mode & Auto-Lock

Lock Settings Here are some settings you should familiarize yourself with.
Under Basics, you can view and change information such as Lock Name.
Gateway shows signal strength if Gateway is connected.
With Remote Unlock on and a Gateway connected, you can remotely unlock/lock your lock.
Lock Sound adjusts the locks sound level.
Import from another lock allows for the transfer of passcodes and cards from one lock to another.
Delete will remove the lock from your account and clear any settings one the lock. You must be near the lock to do this.

Troubleshooting

Why the lock won’t accept any inputs after I entered a code or fingerprint incorrectly for so many times?
The lock will shut down for 2 minutes after 5 unsuccessful attempts at entering an invalid code or fingerprint.
You can unlock the lock once in the App or wait 2 minutes to continue.
How do I lock manually from outside?
Press and hold # to lock the lock from outside.
The batteries are completely dead before I replace new batteries.
When the batteries are completely dead, the physical keys are available to unlock.
How do I share access of the lock to my family members?
Go to DDLock App, in eKeys or Authorized Admin, it can share access of the lock to your family.
Why the thumb turn won’t turn to lock/unlock?
The door direction might be set wrong during the installation, please follow the Installation guide or video to re-install the lock.
When I tap on Lock in App, the deadbolt unlocked and retracted; When I tap on Unlock in App, the deadbolt locked and extended.
The door direction has been set wrong. It can be changed in Settings > Door opening direction in DDLock App.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The digital apparatus complies with Canadian CAN ICES‐3 (B)/NMB‐3(B).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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