TeeHO 2AQY4-009 Smart Lock Installation Guide

TeeHO 2AQY4-009 Smart Lock

Product Information

This product is a device that contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). It complies with part 15 of the FCC Rules and meets the FCC radiation exposure limits set forth for an uncontrolled environment. The device should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Product Usage Instructions

• Do not make any changes or modifications to the device that are not explicitly approved by the manufacturer as it may void your authority to operate this equipment.
• Ensure that the device is installed and operated with a minimum distance of 20cm between the radiator and your body.
• The device must not cause harmful interference and must accept any interference received, including interference that may cause undesired operation.
• Before using the device, refer to the user manual for instructions on how to operate it.

TE009
Smart Lock
Installation Guide/ Programming Instructions
Thank you for purchasing our products. Please review this manual thoroughly before operating your device. All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.

Installation Instruction

Parts List

If any parts are missing or damaged, please contact Customer Support.

Prepare the door and check dimensions

Measure to confirm that the hole in the door is 2-1/8″ (54mm) Measure to confirm that the hole in the door edge is 1 ”
(25mm).

Measure to confirm that the backset is either 2-3/8″ or 2-3/4″ (60 or 70mm) .

Measure to confirm that the door is 1-3/8″ to 2″ (35mm to 50mm) thick.

Make sure the hole in the door frame is drilled a minimum of 1″ (25mm) deep, to leave enough space for the latch to extend into the door frame when the door is locked.

Notes: Make sure the door frame is aligned with the door. There are no obstructions stuck in the door frame.

Install the latch and strike

Latch backset adjustment

Backset is the distance from the door edge to the center of the hole in the door. The latch is provided with adjustable design which can fit either 2-3/8″(60mm) or 2-3/4″(70mm) backset.

Install the latch

Install strike on the door frame.

IMPORTANT
Make sure the hole in door frame is drilled a minimum of 1″ (25mm) deep.

Notes
The handle direction can be changed for compatible with both right handed and left handed doors.

Change Handle Direction (Optional)

Change the Handle direction of exterior assembly.

Loosen the reversing screw by using a screwdriver. Rotate the lever to the other end and keep it horizontal. Tighten the reversing screw.

Change the Handle direction of interior assembly.

Loosen the screw completely and remove the screw by using a screwdriver. Rotate the handle to the other side and keep the handle horizontal. Tighten the screw in the Left-hand or Right-hand screw holes according to the actual handle direction.

Install exterior assembly

Route the cable below the latch, and insert the torque blade through the slot in the latch. Secure the mounting plate with the supplied screws. Do not overtighten screws.

Install interior assembly

Push the battery cover out in the direction as illustrated.

IMPORTANT
Do not load batteries until lock is completely installed.

Insert the cable connector to the socket. Push the connector in firmly until it is completely attached.

Install interior assembly

Attach Interior Assembly to Mounting Plate and tighten 3 Screws.

Insert 4 AA Alkaline batteries and put on the battery cover.

At a Glance

Exterior Assembly And Interior Assembly

How to Lock/ Unlock

LOCK the door from outside

UNLOCK the door from inside

LOCK the door from inside

Auto Lock Mode
In Auto Lock Mode, the lock will automatically move 1o locked position after 5 seconds, then the lever cant be turned.

Tap and hold Lock icon In App to lock.

Master Code

Required for programming user codes, fingerprints and IC card. The default master code needs to be changed before programming.
After pairing D-locks App successfully, the master code will be changed to a random 7 digit number, and you can change ii to your own master code in App.

Auto Lock One-touch Lock
Automatically locks the latch after the door closed in 5 seconds. Auto Lock is disabled by default. The Auto Lock time can be customized between 1 and 900 seconds. One-touch Lock is pressing and holding “#” on the touch keypad for 2 seconds to lock from outside.

Wrong Entry Limit
After 5 times unsuccessful attempts at entering an invalid password, the device will shut down for 2 minutes.

Passage Mode
Move the Passage Switch to enable and disable the Passage Mode.

Enable Passage Mode, the lock will stay Unlocked until it’s locked manually In Passage Mode, Auto-lock will be disabled.

Anti-peeping password

Entering random numbers before or after correct password will also unlock the door, which can prevent the password being exposed. The length of anti-peeping password should be within 16 digits.

Programming Guide

Important: The default Master Code is 1 2 34 5 6 It is required that you change it to a code of your own before programming.

Notes:

1. Beeps only sound when the Silent Mode is disabled
2. If the indicators flash red light, it means your setting failed.
3. After adding code/fingerprint/card successfully, you can choose to continua adding or automatically axil the adding program after the screen fades out.

Factory Default Settings

How to Reset?
Press and hold the Reset button on the interior assembly by using the reset tool, stop holding until you hear a short beep and see 1 green light flash.

IMPORTANT: The reset button function must be turned on in the DDLock App before resetting.

DDLOCK USE GUIDE

HOW TO REGISTER
Download “DDLock” App in Google Play or App Store.

Fill out this and then tap “Get Code”. You will be sent a verification code to verify your account !
Once you receive it, tap on “Register”

Notes: The DDLock app is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step is performed by the homeowner.

Pairing Your Lock

Admin Passcode Management
After pairing the lock with DDLock, the admin passcode will be changed to a random 7 digit number, you can check the new admin passcode by following the picture guide below. And you can change it to your own administrator password.

Lock Page Overview

• Unlock/Lock
  Unlock/Lock using phone’s Bluetooth

• Passcode
  Generate 6 different types of passcodes

• e Key Page
  View and modify current Keys

• Records Page
  View entry times, attempts and methods

• Settings Page
  View and modify settings

• Authorized Admin Page
  Create and edit admins

• Cards
  Set up your cards here

• Fingerprints Page
  Set up fingerprints

Notes: Some of these icons may not appear if the Gateway is not connected to the lock

APP Unlock/ Lock

To unlock the lock, tap this icon once. To lock the lock, press and hold on this icon.

Passcode

IC Card

Choose the validity period of the lock. Once the lock says “Please swipe your card”, place the card against 5 on the keypad. If you hear a long beep, the card can be used to unlock your lock.

Fingerprints To add a fingerprint follow these instructions: Select Fingerprint type depending on when you would like it to be valid. Follow instructions on app. You will be asked to place your finger on the sensor 4 times.

eKeys

Authorized Admin
Authorized Admins are similar to eKeys; however, an authorized ad min can do the following:

Passage Mode & Auto-Lock

Lock Settings Here are some settings you should familiarize yourself with.
Under Basics, you can view and change information such as Lock Name.
Gateway shows signal strength if Gateway is connected.
With Remote Unlock on and a Gateway connected, you can remotely unlock/lock your lock.
Lock Sound adjusts the locks sound level.
Import from another lock allows for the transfer of passcodes and cards from one lock to another.
Delete will remove the lock from your account and clear any settings one the lock. You must be near the lock to do this.

Troubleshooting

Why the lock won’t accept any inputs after I entered a code or fingerprint incorrectly for so many times?
The lock will shut down for 2 minutes after 5 unsuccessful attempts at entering an invalid code or fingerprint.
You can unlock the lock once in the App or wait 2 minutes to continue.

How do I lock manually from outside?
Press and hold # to lock the lock from outside.
The batteries are completely dead before I replace new batteries.
When the batteries are completely dead, the physical keys are available to unlock.

How do I share access of the lock to my family members?
Go to DDLock App, in eKeys or Authorized Admin, it can share access of the lock to your family.

Why the thumb turn won’t turn to lock/unlock?
The door direction might be set wrong during the installation, please follow the Installation guide or video to re-install the lock.
When I tap on Lock in App, the deadbolt unlocked and retracted; When I tap on Unlock in App, the deadbolt locked and extended.
The door direction has been set wrong. It can be changed in Settings > Door opening direction in DDLock App.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

ISED Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The digital apparatus complies with Canadian CAN ICES‐3 (B)/NMB‐3(B).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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