TeeHO RZ09 Smart Lock User Manual

June 10, 2024
TeeHO

TeeHO RZ09 Smart Lock

Product Information

This product is a device that complies with part 15 of the FCC Rules and contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). The device is designed to operate without causing harmful interference and must accept any interference received, including interference that may cause undesired operation. The equipment should be installed and operated with a minimum distance of 20cm between the radiator and the user’s body to comply with radiation exposure limits set forth for an uncontrolled environment in both the US and Canada.

Product Usage Instructions

  1. Do not make any changes or modifications to the device that are not explicitly approved by the manufacturer, as this could void your authority to operate the equipment.
  2. Ensure that the device is installed and operated at a minimum distance of 20cm between the radiator and your body to comply with radiation exposure limits set forth for an uncontrolled environment in both the US and Canada.
  3. The device is designed to operate without causing harmful interference, but it must accept any interference received, including interference that may cause undesired operation.
  4. If you experience any issues with the device’s operation, refer to the user manual or contact the manufacturer for assistance.

Thank you for purchasing our products. Please review this manual thoroughly before operating your device. All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.

TOOL REQUIRED:

Do not use an electric screwdriver during installation.

INSTALLATION INSTRUCTIO

Parts List

STEP 1 Prepare the door and check dimensions

STEP 2 Install the latch and strike

STEP  3 Install exterior assembly

STEP 4 Install interior assembly

At a Glance

How to Lock I Unlock

Definitions

  • Master Code
    Required for programming user codes, fingerprints and IC card. The default master code needs to be changed before programming. After pairing DDLock App successfully, the master code will be changed to a random 7 digit number, and you can change it to your own master code in App.

  • Auto Lock & One-touch Lock
    Automatically locks the latch after the door closed in 5 seconds. Auto Lock is disabled by default. The Auto Lock time can be customized between 1 and 900 seconds. One-touch Lock is pressing and holding “#” on the touch keypad for 2 seconds to lock from outside.

  • Wrong Entry
    Limit After 5 times unsuccessful attempts at entering an invalid password, the device will shut down for 2 minutes.

  • Passage Mode
    Move the Passage Switch to enable and disable the Passage Mode.
    Enable Passage Mode, the lock will stay Unlocked until it’s locked manually. In Passage Mode, Auto-lock will be disabled.

  • Anti-peeping password
    Entering random numbers before or after correct password will also unlock the door, which can prevent the password being exposed. The length of anti-peeping password should be within 16 digits.

Programming Guide

IMPORTANT:
The default Master Code is 1234 5 6 It is required that you change it to a code of your own before programming.

Factory Default Settings

How to Reset?
Press and hold the Reset button on the interior assembly for 5 seconds by using the Reset tool, until you hear a short beep and Green light flashes once IMPORTANT : The Reset Button must be turned on in DDLock App before resetting.

DDLOCK GUIDE

HOW TO REGISTER

Pairing Your Lock Admin Passcode Management After pairing the lock with DDLock, the admin passcode will be changed to a random 7 digit number, you can check the new admin passcode by following the picture guide on left. And you can change it to your own administrator password

Lock Page Overview

APP Unlock I Lock Passcode IC card eKeys Authorized Admin
Authorized Admin is similar to eKeys. However, the Authorized Admin also have the following accesses.

Passage Mode & Auto-Lock

Lock Settings

Troubleshooting

  • Why the lock won’t accept any inputs after I entered a code or fingerprint incorrectly for so many times?
    The lock will shut down for 2 minutes after 5 unsuccessful attempts at entering an invalid code or fingerprint. You can unlock the lock once in the App or wait 2 minutes to continue.

  • How do I lock manually from outside?
    Press and hold # to lock the lock from outside. The batteries are completely dead before I replace new batteries. When the batteries are completely dead, the physical keys are available to unlock.

  • How do I share access Of the lock to my family members?
    GO to DDLock App, in eKeys or Authorized Admin, it can share access of the lock to your family.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

ISED Statement

This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

  • (1) This device may not cause interference.
  • (2) This device must accept any interference, including interference that may cause undesired operation of the device.

The digital a apparatus complies with Canadian CAN ICES – 3 (B)/NMB – dB). This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance. This equipment complies with Canada’s radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

Information & Safety Warnings

  • Protect your User Codes and Master Code.
  • Restrict access to your lock’s interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.
  • Do not use an electric screwdriver during installation.
  • This manufacturer advises that no lock can provide complete security by itself.
  • This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property.
  • No lock can substitute for caution, awareness of your environment, and common sense
  • Care should be taken to ensure a long-lasting finish. When cleaning is required use a soft, damp cloth. Using lacquer thinner, caustic soaps, abrasive cleaners or polishes could damage the coating and result in tarnishing
  • The lock is water resistant. It can withstand water splashes; however, do not let water and liquids get into the lock.
  • Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.

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