MOUNT-IT MI-4224 Motorized TV Ceiling Mount Installation Guide
- June 1, 2024
- Mount-It
Table of Contents
MOUNT-IT MI-4224 Motorized TV Ceiling Mount
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Read the entire instruction manual before you start installation and assembly. If you have any questions regarding any of the instructions or warnings, please contact Mount-It! for assistance.
CAUTION: Use with products heavier than the rated weights indicated may result in instability causing possible injury.
- Please closely follow the assembly instructions. Improper installation may result in damage or serious personal injury.
- Safety gear and proper tools must be used. This product should only be installed by professionals.
- This product is designed to be installed on solid concrete walls, masonry walls or wood stud walls.
- Make sure that the supporting surface will safely support the combined weight of the equipment and all attached hardware and components.
- Use the mounting screws provided and DO NOT OVER-TIGHTEN mounting screws.
- This product contains small items that could be a choking hazard if swallowed. Keep these items away from children.
- This product is intended for indoor use only. Using this product outdoors could lead to product failure and personal injury.
IMPORTANT: Ensure that you have received all parts according to the
component checklist before installation. If any parts are missing or faulty,
contact Mount-It! for a replacement.
MAINTENANCE: Check that the product is secure and safe to use at regular
intervals (at least every three months).
This mount is powered by electricity. Please use caution to avoid burns, fire, and electrical shock hazards. Please read the warnings and safety instructions in this manual before using this product.
Warnings
- This TV mount is operated by a powerful motor that is designed to lift and lower the arm and the attached TV. The person operating the mount must be knowledgeable with the operation of the mount; must be aware of pinch points and must ensure the area surrounding the mount and the TV is clear of persons and objects. Failure to understand and follow safety precautions might cause injury and property damage.
- Ensure the TV mount power cord and the cables for the TV are kept clear of the moving parts.
- Do not disassemble the product. Electrical shock risk.
Electrical Safety Instructions
- Use the TV mount only with the power cord and the power supply system provided. Do not make alterations to the power system.
- Do not operate the unit a damaged power cord or a power plug. Contact Mount-It! Customer Support team to purchase replacements for any damaged parts.
- Do not install or operate the unit in wet or extremely high-humidity environments.
- Don’t clean the product while the power is still connected.
- Don’t disassemble or replace components while the power is still connected.
- Unplug the mount if it will not be used for a prolonged period. Keep the power plug out of reach of children.
Remote Control Operation Instructions
Button Functions
Raising/Lowering
Press the up “ ” button and the mount will raise to the highest position.
Press the down “ ” button and the mount will move down to the lowest position.
Press the OK “ OK button to stop the mount at any point.
Memory Setting
Press the “ ” button for 1 seconds and you will hear a beep, indicating that
the current position has been saved to memory. The “ ” buttons can each store
a different position.
Recall Memory
Press the “ ” button and the mount will automatically move to the position
saved in the corresponding button ”
Reset Mode
Disconnect the power supply cord. Wait for 10 seconds and reconnect. Then
press and hold the OK “OK ” button for 5 seconds. The mount will retract
to the highest position and stop. The system has now been successfully reset.
Set the Movement Range for Angled Ceilings
The TV Mount has a 0°-75° degree range by default. On an angled ceiling, the maximum angle needs to be reduced by following these steps.
- Prepare: Reset the system using the instructions on A. Button Functions – 4. Reset Mode.
- Step 1: Press the down “ ” or up “ ” arrows and stop the mount with the OK “ ok ” button when it reaches the lowest position just before the strap starts to go slack.
- Step 2: Press and hold the meml “ ” button until the unit beeps once. Repeat this step 5 times. The unit will emit a long beep to indicate success.
- Note: Steps 1 and 2 need to be completed within 2 minutes or the entire process will need to be restarted.
- Note: The remote control is powered by two AAA batteries (not included.)
Manual Mode
In any position (except when the mount is fully raised against the ceiling),
push the TV back up toward the ceiling mount and the mount will automatically
begin retracting the rest of the way to the highest position against the
ceiling.
Pairing the Remove Control to the Control Box
- Step 1 : When the mount is powered on, press the small button on the control box with a thin tool as shown. The unit will emit a beep, indicating that the control box is on standby for remote pairing.
- Step 2: Press the SET “ SET ” button on the remote control and the control box will repeatedly beep for approximately 10 seconds indicating that the remote control is being paired. The process will be finished automatically when the beeping stops.
Note: The TV mount can be paired with up to 20 remote controls. To clear the stored memory of all remote controls, press and hold the small button on the control box for 5 seconds then release. The process is complete when you hear two beeps indicating the memory has been cleared.
Disposal:
The product with this mark indicates that this product shouldn’t be disposed
of with other household waste. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle it responsibly. To
dispose of your used device, please contact or visit your local recycling
center.
TROUBLESHOOTING
If a problem arises, please try the troubleshooting guidelines below. If the problem is not listed, please contact Mount-It! for additional technical assistance.
-
The mount beeps constantly or is making an abnormal noise.
- Reset the system: Press and hold the “ ok ” button for 5 seconds. The mount will retract to the highest position, and the reset is complete.
- If the beeps or noise continues contact Mount-It! for more assistance.
-
The TV mount stops moving during operation and emits a long beep.
- Check to see if a foreign object is impeding the mount from moving. If so, remove the obstruction.
- The weight of the TV may exceed the maximum weight limitation of the mounting system.
- Reset the system: Press and hold the “ ok ” button for 5 seconds. The mount will retract to the highest position, and the reset is complete. If the problem persists please contact Mount-It! for more assistance.
-
The mount emits 2 short beeps, then stops.
Weight Capacity/Over-current protection: Ensure the mount is not over the weight capacity, then raise and lower the mount continuously for 2 minutes until the mount stops moving. Unplug the power cable and wait approximately 20 minutes for the motor to cool, then plug it back in. The mount should resume normal operation. -
The mount emits 2 sets of 2 short beeps. The Mount is Overextended and needs to be reset: Disconnect the power adaptor then plug it in again, next press and hold the “ ok ” button on the remote for 5 seconds. The mount will retract to the highest position, and the reset is complete.
-
The mount emits 3 sets of 2 short beeps.
Operating Fault or Signal Error: Please contact Mount-It! for further assistance. -
The mount emits 4 sets of 2 short beeps.
Mount strap is misaligned or stuck: Press the “A” button to raise the mount to the highest position, if it will not move or will not fully raise it will need to be reset, press and hold the “ ok ” button for 5 seconds. The mount will retract to the highest position, and the reset is complete. If the mount still will not move, or is stuck in the highest position the belt may be stuck. Please contact Mount-It! for assistance to manually resetting the belt.
Remote Control
- The remote control may be too far and not in range of the mount. The maximum operating range for the remote control is 10 feet (3m).
- The batteries in the remote control may be low or empty. Replace the batteries.
- The remote control may be defective. Check to see if the indicator LED found on the remote lights up when a button is pressed. If the problem persists contact Mount-It! for additional assistance.
Mount and Accessories
- Check carefully to make sure there are no missing or defective parts. Some hardware provided may not be used. Use the correct mounting hardware suitable for your installation.
- CHOKING HAZARD. Package includes small parts. Not for children under 3 years. Adult supervision is required.
- Missing Parts? Call us at 855-925-5668 and we will ship replacement parts free of charge.
DIMENSIONS & WEIGHT CAPACITY
- The rated weight capacity is 77 lbs for the mount.
Caution:
- Ensure all mounting surfaces are capable of holding the weight of your mount.
- DO NOT EXCEED THE MAXIMUM LISTED WEIGHT CAPACITY. SERIOUS INJURY OR PROPERTY DAMAGE MAY OCCUR!
INSTALLATION INSTRUCTION
Step 1a
Wood Surface Installation Option
- Hold the Wall Template (#C) in the desired location for installation and use a pencil to mark the locations of the 6 holes through the template.
- Drill a hole in the marked locations using a 3/16” (4.5mm) drill bit to a depth of 2.2” (55mm).
- Install the 2 Lag Screws (#W-A) into the locations shown that correspond with the 2 keyhole-shaped holes on the mount, and do not fully tighten the Lag Screws. Leave a gap of approximately 0.2” (5mm) between the ceiling and the bottom of the screw head.
- Hang the Motorized Mount (#A) on the two Lag Screws and slide it forward so that the Screws rest in the smaller end of the channel.
- Install the remaining 4 Lag Screws (#W-A) and Washers (#W-C).
Step 1b
Concrete or Stone Surface Installation Option
- Hold the Wall Template (#C) in the desired location for installation and use a pencil to mark the locations of the 6 holes through the template.
- Drill a hole in the marked locations using a 3/8” (10mm) drill bit to a depth of 2.4” (60mm).
- Insert all 6 Concrete Anchors (W-B) into the holes. Install the 2 Lag Screws (#W-A) into the locations shown that correspond with the 2 keyhole-shaped holes on the mount, and do not fully tighten the Lag Screws. Leave a gap of approximately 0.2” (5mm) between the ceiling and the bottom of the screw head.
- Hang the Motorized Mount (#A) on the two Lag Screws and slide it forward so that the Screws rest in the smaller end of the channel.
- Install the remaining 4 Lag Screws (#W-A) and Washers (#W-C).
Step 2
Assemble the VESA Plate
-
Connect the Center Plate (#B) to the two Horizontal Arms (#F) using Bolts (#L) though the TV-facing side as shown here, and secure on the opposite side using Washers (#M) and Nuts (#N).
-
Slide the VESA Arms (#E) onto opposite sides of the Horizontal Arms and insert Safety Bolts (#O) into the hole on each end of the Horizontal Arms as shown, so that the VESA Arms can no longer slide back off the poles.
-
Position the VESA arms at the appropriate width for your TV’s VESA pattern and fix the arms in place by inserting and tightening the Set Screws (#K) into the back of the VESA Arms.
Note: The VESA arms should be centered on the horizontal arms so that they are equal distances on each side from the center.
-
Remove the 4 bolts from the back of the Center Plate (shown here) and keep them for later use in Step 4. Loosen the middle bolt leaving a gap of approximately 0.2” between the plate and the bottom of the bolt head.
Step 3
Attach the VESA Plate to the TV
- Select the appropriate size mounting bolt (Select one size #M-A, M-B, M-C, or M-D) for your display’s mounting holes and verify the length of the VESA bolt is not too long. If you are unsure of the correct bolt size for your display refer to your display’s user manual or contact the display’s manufacturer for sizing information. If necessary, use the included spacers (#M-F or M-G) between the mount and the screen as shown above to adjust the length of the mounting bolt. Multiple spacers can be used in combination to achieve the desired bolt depth. Attach the VESA Plate using the selected bolts and tighten until secure. Do not over tighten. Square Washer (M-E) must be used in all configurations.
Step 4
Leveling and Securing the TV
- Attach the Leveling Legs onto the end of the lower two protruding Set Screws. These knobs should both touch the ceiling when in the fully retracted position to level the TV and mounting arm mechanism.
- Hang the TV onto the front of the Mount and ensure that the bolt is fully lowered into the smaller end of the keyhole-shaped channel. Re-install the four bolts (removed in step 2) as shown to secure the VESA plate to the mount. These 4 bolts can be used to level the screen as needed by setting the level of the screen before fully tightening these bolts.
Tip: Multiple keyholes are provided to vertically adjust the placement of
the TV relative to the ceiling. Use the lower keyhole for larger TVs to create
greater clearance between the top of the TV and the ceiling.
Caution: Ensure there is a minimum gap of 0.6” (15mm) between the ceiling
and the top of your TV. Failure to do so may result in damage to the TV or
Motorized Mount.
Step 5
Cable Management
- Run any cables through the channels on the Cable Management Covers (#D) and slide the covers into place when done. Use the Cable Management Ties (#I) in the locations shown to keep cables secure and out of the way of the motorized arm. Leave slack in the cable ties so that the cables do not pull tight when the motorized arm moves.
Warning: Keep cables and objects clear of moving parts at all times
.
Step 6
Visit us at www.mount-it.com for product registration and warranty information.
Our US based customer service team is standing by to answer any questions you have about your Mount-It! product. Available by phone Monday – Friday from 8:00 am to 4:00 pm PST. Chat live with an agent on our website!
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