INSIGNIA NS-PCGH Stereo Gaming Headset for Steam Deck User Guide

June 9, 2024
Insignia

INSIGNIA NS-PCGH Stereo Gaming Headset for Steam Deck

Please see www.insigniaproducts.com for the latest Quick Start Guide and troubleshooting.

PACKAGE CONTENTS

  • Stereo Gaming Headset
  • USB-A to 3.5mm Audio Adapter
  • Quick Setup GuideINSIGNIA-NS-PCGH-Stereo-Gaming-Headset -for-Steam-Deck-FIG-1

Before using your new product, please read these instructions to prevent any damage.

SETTING UP YOUR HEADSET

  1. Insert the Stereo headset’s 3.5mm audio plug into the Steam Deck audio output jack.
  2. Adjust the microphone to a comfortable position.
  3. Turn volume dial on ear cup to preferred audio level.

WARNING: Extended exposure to high volumes when using your headset may result in permanent hearing loss.

MIC MUTE

  1. Mic Boom up to mute.
  2. Mic Boom down to unmute.INSIGNIA-NS-PCGH-Stereo-Gaming-Headset -for-Steam-Deck-FIG-3

NOTE: For optimal microphone performance, make sure to adjust the microphone sensitivity in the audio settings of Steam Deck. This should be checked each time you play as different games and different consoles all impact microphone performance. It may also help to unplug the headset cable and plug in back in to the Steam Deck.

USB-A TO 3.5mm AUDIO ADAPTER

  1. No additional drivers necessary, plug-and-play.
  2. Compatible with Steam Deck TV Dock, Mac OS, Windows 7 and higher version OS.INSIGNIA-NS-PCGH-Stereo-Gaming-Headset -for-Steam-Deck-FIG-4

Connected to PC / Mac, the headset will be recognized as “USB Audio Device”

TROUBLESHOOTING

If you encounter problems, try the solutions below: No sound from your headset.

  • Check that 3.5mm plug is securely connected to the console audio output jack.
  • Check your audio settings to ensure your headset is selected as the assigned audio device.
  • Check that the volume dial is not turned to minimum.

Your Mic is not transmitting sound.

  • Check your audio settings to ensure your headset is selected as the assigned audio device.
  • Move Mic down from vertical (mute) position.
  • Move the Mic closer to your mouth.

SAFETY INFORMATION

  • To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Do not use the headphones while driving or cycling, or in any situation where you should be able to hear other sounds.
  • As a guide to setting the volume level, check that you can still hear your own voice when speaking normally while listening with the headphones.

LEGAL NOTICES

FCC Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: : Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Increase the separation between the equipment and receiver.Reorient or relocate the receiving antenna.
  • CIncrease the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

ICES-003 Statement
This Class B digital apparatus complies with Canadian ICES-003. Cet apparel numérique de la classe B estconforme à la norme NMB-003 du Canada.

ONE-YEAR LIMITED WARRANTY

Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”). For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.

How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.

What does the warranty not cover?
This warranty does not cover:

  • Food, beverage, and or medicine loss/spoilage.
  • Customer instruction/education
  • Installation
  • Set up adjustments
  • Cosmetic damage
  • Damage due to weather, lightning, and other acts of God, such as power surges
  • Accidental damage
  • Misuse
  • Abuse
  • Negligence
  • Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
  • Modification of any part of the Product, including the antenna
  • Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
  • Damage due to incorrect operation or maintenance
  • Connection to an incorrect voltage or power supply
  • Attempted repair by any person not authorized by Insignia to service the Product
  • Products sold “as is” or “with all faults”
  • Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
  • Products where the factory applied serial number has been altered or removed
  • Loss or Theft of this product or any part of the product
  • Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
  • Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Contact Insignia:
1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies.

  • Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A ©2022 Best Buy. All rights reserved.

References

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