kogan ELSTDSKTGWA Sorrento Standing Desk User Guide
- June 4, 2024
- Kogan
Table of Contents
ELSTDSKTGWA Sorrento Standing Desk
SORRENTO STANDING DESK
WHITE / WHITE / NATURAL, WHITE
ELSTDSKTGWA, ELSTDSKTGNA & ELSTDSKTWNA
SAFETY & WARNINGS
· Unplug the power plug before cleaning. Wipe any dust on the surface with a
slightly damp cloth being careful not to allow water into any of the internal
parts.
· Do not use any corrosive or abrasive materials to clean this product. ·
Check carefully to ensure correct and complete assembly before using. ·
Familiarise yourself with all functions and settings of the product before
first use. · Do not allow children to play with or on the product. · There may
be a slight noise caused by the V-ribbed belt or brake system; this is normal
and will not have any effect on the use of the equipment. · This appliance can
be used by children aged from 8 years and above and persons with
reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. · Do not
allow cleaning or user maintenance to be undertaken by children without
supervision. · Do not attempt to repair this product yourself. If the product
or its power supply experiences any malfunction or damage, cease use it
immediately and contact help.Kogan.com for support. · Ensure there are no
hazards in the operating environment. Always be careful with the packaging
materials to avoid any possible danger, e.g. the plastic bag may lead to
choking hazard to children. · Retain the original packaging (if possible) for
use in future transportation. · Dispose of this product responsibly as
electronic waste and not with the general household rubbish collection.
COMPONENTS
ATTENTION: The drawings below are for guidance only and they may differ slightly from the product and fittings received. Contact Kogan.com should you have any queries.
1 Tabletop
2 Lifting column
3 Feet (x2)
4 Power Cable
A M6 Bolt (x8)
B M8 Bolt (x8)
C Allen key
D Cable clamp (x2)
ASSEMBLY
Step 1: Attach the lifting columns to the tabletop. Secure the tabletop (1) to
the lifting columns (2) with the x8 M8 bolts (B) and tighten using the Allen
key (C).
CAUTION: Avoid placing the glass surface directly on the ground during
installation to prevent scratching or denting.
Step 2: Install the feet. Attach the feet (3) to the lifting columns with the
x8 M6 screws (A) and tighten using the Allen key (C).
Step 3: Connect the motor and power cables. · From underneath the desktop,
connect the motor plug to the control box. · Connect the power cable to the
power adapter. Connect the other end of the power cable to a power outlet. ·
The motor and power cable can be secured in place using the supplied cable
clamp.
OPERATION
Control Panel LED screen
Down button
Memory buttons
USB-A ports Lock button
Up button
USB-C port
1. Up/Down buttons: Press the “UP/DOWN” buttons to adjust the height of the
desk. Press and hold the “UP/DOWN” buttons for more than 2 seconds to
continuously adjust the height of the desk. The screen will display “bot” when
the desktop is at its lowest point and “top” when the desktop reaches its
highest point.
2. Memory buttons (1, 2, 3, 4): Press and hold the desired button for 3
seconds to save the current desk height to the relevant key.
3. Reset: Press the “3 & 4” buttons simultaneously; the screen will display
“RST”. Continue holding the “3 & 4” buttons to factory reset the unit.
4. The desk has two USB-A ports and one USB-C port. These ports can be used
to supply power to other electronics and support charging protocol.
USB-C output: 5V3A/9V2A/12V1.5A
USB-A output: 3.6-6.5V2.4A/6.5-9V2A/12V1.5A
Total output power of single port: 18W Max
When the desk is lifting, the output will be stopped, when the lifting stops,
the output will restart.
5. Short press the “LOCK” button to enable the child lock function to avoid
accidental adjustment and guarantee the safety of children. The screen will
show “Loc” when the desk is locked; short press the “LOCK” button again to
unlock the desk.
6. Press and hold the up and down button simultaneously to adjust the
sensitivity of the anti-collision function. The anti-collision function will
be disabled when the screen shows “A-0”, and the sensitivity can be set
between levels 1-3 from least to most sensitive, with the screen showing “A-1”
to “A-3″ accordingly.
TROUBLESHOOTING
· Reset: When the screen displays ” “, press and hold the “DOWN” button until
the desk reaches its lowest point and rebounds to stop. This means the reset
is finished.
· If the reset function fails and the screen displays “E01” or “E02”, retry 18
mins later.
· If the “DOWN” button does not work, check all cable connections are secure
and then disconnect power to the unit for at least 10 seconds. Reconnect the
power and when ” ” appears on the screen, press and hold the “DOWN” button to
start the reset process again.
· If the above processes do not resolve the issue, contact help.Kogan.com for
support.
Common fault treatment
The following tips will help you detect and eliminate common faults and
errors. If the fault you encounter is not listed below, please contact
help.Kogan.com. Do not attempt to disassemble or repair the product yourself.
Fault
Possible solution
No response while pressing “UP or DOWN” button after connecting the power supply
1. Ensure all cables are properly connected 2. Contact help.Kogan.com
Rising at a low speed The motor does not move as instructed Desk descends but will not ascend
1. Check if overloaded, max loading: 50kg 2. Contact help.Kogan.com
Contact help.Kogan.com
1. Check if overloaded, max loading: 50kg 2. Contact help.Kogan.com
Desk slides downwards
1. Check if overloaded, max loading: 50kg 2. Contact help.Kogan.com
Frequent repositioning required
1. Check if overloaded, max loading: 50kg 2. Contact help.Kogan.com
Overwork (Duty cycle: Max. 2min on/18min off)
1. Reset after suspending for 18mins while connected to power
2. Contact help.Kogan.com
If the LED screens displays “E07, E20 or E22”, this means that button signals aren’t being received
Ensure motor cables are properly connected. If cables are connected, control box or motor may be faulty. Contact help.Kogan.com
SPECIFICATIONS
Max. weight capacity Height range Drawer stroke Charging ports Child lock Power supply Operating environment
50kg 720-1210mm 230mm x2 USB-A, x1 USB-C (DC 5V/2.4A) Yes AC100V-240V, 50/60Hz 0-40°C
Disposal
This marking indicates that this appliance should not be disposed with other
house-hold wastes. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources.
NOTES
Need more information?
We hope that this user guide has given you the assistance needed for a simple
set-up.
For the most up-to-date guide for your product, as well as any additional
assistance you may require,
head online to help.kogan.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>