Kogan FS7MDLDBWMA Ladies Electric Bike User Guide

October 30, 2023
Kogan

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Kogan FS7MDLDBWMA Ladies Electric Bike

Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-product

SAFETY & WARNINGS

Electric Assisted Bike Regulations
The EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) conforms to the following characteristics for electric power assisted bikes:

  • Motor assistance only starts when the cyclist pedals.
  • The assistance cuts out as soon as the cyclist stops pedalling.
  • The assistance cuts out as soon as the speed exceeds 25km/h.

Adherence to this standard enables the use of the electric bikes in the same conditions as any other bicycle, particularly on bicycle paths and bicycle- specific lanes.

Recommendation before First Ride

  • Before first use, double-check the function of all the parts of your electric bike. If you have any doubts or if you detect a problem, contact Kogan.com for further support assistance.
  • If you lend your bicycle to a third party, give them this user guide with the bicycle and ensure that they read it before the first ride.
  • Respect local, state and national road traffic regulations.
  • For your safety, it is highly recommended that you wear a certified helmet. Ensure you are always following local helmet laws while operating the bicycle.
  • When used during heavy rain, snow, in slippery conditions or in the case of low visibility, be careful and adjust your speed.
  • At night, ensure the bicycle headlights are activated while operating.
  • Trying to repair anything that implies removing technical or electrical components is strongly advised against. If maintenance or repair is necessary, contact Kogan.com for support assistance.
  • The manufacturer declines any responsibility due to overloading or items that are not correctly attached to the baggage rack.
  • Using high pressured water jets to clean the bike is strongly advised against.
  • Check the battery level before each use. Ensure the battery is fully charged prior to first use.
  • In order to extend battery performance and lifespan, do not commence operation when the battery is only half-charged.
  • The battery life will vary depending on where you ride it (inclines will reduce power rapidly) and how you ride (assistance mode chosen). The greater the assistance used, the more you’ll use the battery and the shorter it will last. This bike is fitted with gears; remember to use them accordingly relative to riding conditions in order to extend battery life. The amount of weight carried will also have an impact on battery lifespan. Extreme low temperatures can also impact battery lifespan.
  • It is recommended that you charge the battery at least every 2 months when the bike is not used; during winter, for example.
  • Store the battery in a dry place after having completely recharged it. Avoid extreme temperatures (both low and high) as they can damage the battery. Optimal operating range: -10°C to 35°C.

Cleaning and Maintenance

  • Use a damp cloth with neutral detergent to clean the bike frame. Do not use any detergents or cleaning liquids liable to deteriorate the frame or components.
  • Use a dedicated bicycle cleaner or hot soapy water to clean your bike and its components, such as wheels, hubs, rims, brakes and pedals. Rinse well with clean water before use.
  • Do not use high pressure water jets to clean your bike, especially on the electrical components (such as the battery), as this may result in short circuiting or system malfunctions.
  • All the components and parts of your bicycle are subject to normal wear and fatigue. · Keep a close eye on any change in the shape or color of a component or traces of
    oxidation (rust) on your bicycle. If this occurs, do not use the product until the component has been replaced.

Warning

  • Do not ride after consuming alcohol or drugs (prescribed or not), or while under the affects of medication which might make you drowsy.
  • Do not ride while you feel unwell, nor after consuming alcohol or drugs. This product has the potential to endanger yourself and others if not operated responsibly.
  • Pedal-assisted bicycles are not designed for 2 or more people. Do not ride carry passengers as these bicycles are not designed to carry the additional load of a second rider.
  • Do not put batteries in normal waste bins. Dispose of used batteries in a certified recycling facility.
  • Do not over-lubricate; if oil contacts the wheel rim, brake pads or brake disks, this will result in loss of braking performance and an increase in stopping distances. This could potentially cause loss of control, accidents, and injury.

Transport

It is highly recommended that you do not overload your pedal-assisted bicycle, as this may damage the electrical components or cause malfunctions, such as overheating of the battery or the motor. Do not store the battery in excessively hot or cold places.

  • Maximum transport weight on the bicycle must not exceed 90kg.
  • Regularly check battery brackets and mountings.
  • Always wear a helmet when riding your pedal-assisted bicycle.
  • If a rack is not already fitted to your bicycle, please do not attempt to fit one yourself.
  • Do not carry anything on the rack that might hide lights or reflectors.

OVERVIEW

Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-1

Tools Supplied

Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-2

ASSEMBLY

Stem & Handlebar Assembly

WARNING: To prevent steering system damage and possible loss of control, the stem must be inserted enough so that the minimum insertion marks are completely covered (Figure 1). Remove the plastic shipping cap from the bottom of the stem; insert the stem and handlebar assembly into the fork, making sure the stem wedge is loose. Ensure the cables are not tangled and track smoothly on either side of the stem. The stem should be pointing towards the front of the bike, aligned with the front tire. Tighten the stem bolt with an Allen wrench (Figure 2).

Wheel Mounting

  1. Place the wheel in a central position between the frame dropouts and the fork.

  2. Install the quick release lever and ensure each side has a spring.

  3. Tighten the adjusting nut.

  4. Close the quick-release system. In order to prevent it coming loose, it is necessary to turn the adjusting nut such that the closing force of the release lever is at least 12 daN (about 12 Kg).
    Note: The quick-release lever should require a moderate amount of force to close but not to point where it is extremely difficult to close it.

  5. To increase the closing force: turn the adjusting nut clockwise. Turn anticlockwise to reduce the force).Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-5

Brake Adjustment
Note: When the front wheel is installed properly, the disc brake rotor should be centered between the brake pads, recheck the disc brake is installed well in the following steps. DO NOT pull on the lever before the wheel is installed. It may cause the brake pads to bind together making it is difficult to separate them without the proper tools and expertise.

  1. With the front wheel installed, the disc brake rotor should be centered between the brake pads, and securely fastened to the wheel. Use a 4, 5, or 6mm Allen Key to check the rotor mounting bolts to ensure that none of the bolts are loose.
  2. Ensure that the mounting bolts on the disc brake are evenly tightened. If not, the disc brakes will be out of alignment with the rotor and you will not be able to brake efficiently or safely.
  3. Adjust the brake: Loosen the pad adjustment screw (Y) by turning it counter clockwise one or two clicks. This operation creates appropriate clearance between the brake pad (X) and disc brake rotor on the inboard side. Check that both clearances between the disc brake rotor (Z) and brake pads are equal: inboard side = outboard side (Figure 4).
  4. To test the function of the front brake, lift the front of the bike and spin the wheel. The wheel should not rub on the brake pads. Next, squeeze the brake lever and take note of the brake pads contacting the brake rotor. The pads should contact the rotor on both sides at the same time. Finally, hold the brake lever firm and try to move the bike forward. The brake should hold well enough to keep the wheel from moving. Repeat these steps for the rear wheel.

Installing Front Fender & Light

  1. Install the preassembled fender to fork legs facing forward with fender bracket positioned behind the fork (Figure 5).
  2. Slide a washer onto the mounting bolt and insert through fork and fender bracket. Place the other washer and front light onto the mounting bolt and secure the mounting nut as shown (Figure 6).
  3. Attach fender arms (align the fender arm holes with the mounting holes on the fork end) then insert the mounting bolts through the fender arm holes to secure the bolts into the fork holes.
  4. Attach the front wheel with retaining washer in place and tighten the axle nuts securely.Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-7

Seat Assembly

  1. Insert the seat stem into the frame (see Figure 7a and 7b).
  2. Pull the quick-release lever free and insert the seat-post to the minimal insertion marker indicated on the seat-post.
  3. Insert at least to the minimal indication on the seat stem using rotary movements. You can use grease to help assembly.
  4. Tighten the quick-release clamp and then fold the lever to closed position. Minimal torque specifications are 19.5Nm.

Attaching the pedals
Install the pedal marked “L” on the left crank and tighten, then install the pedal marked “R” on the right crank and tighten.
Note: Damage will occur if pedals are not correctly and firmly attached .Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-9

BEFORE FIRST USE

Recommendations and Component Control

Before Use Before using your bicycle for the first time, you must check that all adjustments have been correctly made.

  • Check that the front and rear brakes work, check brake pads for wear.
  • Check the cables and sheaths and that the hydraulic system functions correctly.

Wheels and Tires

  • Check tires are inflated to the pressure indicated (either in Bar or Psi) on the tire sidewall.
  • Check that the tires are in good condition and are free from cuts or bulges.
  • Check the state of wheel rims and ensure that spokes are correctly tightened.
  • Check that the wheels are correctly fitted to the bicycle, either by a quick-release system or nuts.
    WARNING: If a wheel rim or spokes are damaged, immediately replace the wheel.

Steering

  • Check that the handlebar and stem are correctly tightened and that they are in line with the wheel and the fork.
  • Check that the steering clamp is correctly tightened and adjusted in the right direction.

Frame and Fork

Check that the frame shows no signs of fatigue or damage and that the fork works correctly.

Chain

  • Make sure that the chain is at the correct tension.
  • Make sure that it is clean, rust free and properly oiled. Use adapted lubrication for use in extreme weather conditions.

Seat and Seat-post

Make sure that seat and seat-post are correctly tightened and positioned.

Bearings

  • Check that all bearings are properly adjusted and apply lubricant if needed.
  • Ensure they are not too loose, and that they have not seized up.
  • Check steering bearings, wheel bearings, pedal bearings and bottom bracket bearings.

Crank set and Pedals

Make sure that the pedals are correctly tightened and that the teeth of the crank set do not show any unusual wear.

Accessories

  • Check front and rear lights; also check that bell is working.
  • Ensure that the reflectors are not hidden or obstructed.
  • Check that the battery is correctly fitted and secured.
  • Make sure that the rider wears a helmet.

Torque Specifications

  • The handlebar is fitted to a stem. The height of some stems can be adjusted. If you must dismantle the handlebar or turn it to transport the bicycle, please make sure that you correctly reassemble and centre the handlebars; check the position by placing your hands on the grips to find the best position. Make sure all bolts are correctly tightened. Once handlebar and stem are assembled, make sure that the brake and derailleur sheaths are free. Recommended torque specification: 13-14Nm. Recommended torque specification for the rear rack is 16Nm.
  • You can adjust the angle of the stem by adjusting the bolt located under the stem using an Allen key. Once you have found the desired angle, tighten the stem to the headset. Recommended torque specifications are 18-20Nm.
  • If you remove nut fitted wheels, make sure that when you replace them you respect a minimal recommended torque specification of 30Nm for the rear wheel and 25Nm for the front wheel.

OPERATION

Presentation and Electrical Start-Up
Control buttons:

  • Power: Turn on and off the electric bike
  • + /: Cycle through menus, Increase (+) or decrease (-) values setting values. Also used to set the level of assistance.
  • Mode (i): Cycle through display of different values and functions on main screen
  • Walk: Increase or Decrease the brightness of display

LED display area

Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-11

LCD Operation Instructions

  1. Turn on/off Long press the power button to start/shut down the system. If the LCD stands by for more than 15 minutes without any operation or riding, the system will shut down by itself.
  2. Assistant gearing adjustment Adjust the assist gear by pressing the + or ­ buttons. There are 6 gears in total, including 0. The 0 gear is turned off by default, 1, 2, 3, 4, and 5 gradually increase the boost, with level 5 as the maximum.Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-12
  3. Trip, ODO, AVG, Max, CAD modes: Press the “Mode” (i) button to switch between different display contents.
    ODO| Total distance travelled
    ---|---
    AVG| Average speed reached
    MAX| Maximum speed reached
    CAD| Pedal cadence
    TRIP| Distance travelled for single journey

Notes:

  * In TRIP mode, hold down the “+” key and “-” key at the same time to reset the tripmeter to 0.
  * When the value of ODO exceeds 9999km, the odometer will automatically reset to 0 and begin recording again.
  1. WALK mode: Short press the “Mode” (i) button to unlock, then immediately press and hold the Walk button. When you hold down the Walk button, the E-bike will be in push power mode.
  2. Settings: Global settings menu contains several submenus. To enter the Settings menu, press the “Mode” (i) button and “­” buttons simultaneously until the settings menu appears. Press + or ­ buttons to cycle forward and backward through the menu. To exit the settings menu, press and hold “Mode” (i) button.Kogan-FS7MDLDBWMA-Ladies-Electric-Bike-fig-14

The following information is viewable but not adjustable:

ODO Total distance travelled
AVG Average speed reached
MAX Maximum speed reached
CAD Pedal cadence
TRIP Distance travelled for single journey

The following settings are adjustable:

CCF Circumference DISP SW Display software version
MC BOOT Motor control boot CALIB FD Calibrate front

derailleur

MC SW

| Motor control software| CALIB RDIGH|

Calibrate rear derailleur

DISP BOOT|

Display boot

|

SPEED

| Maximum speed supported by motor

“BLG” ­ LCD Backlight Brightness

  • This feature allows you to set the backlight brightness. There are five levels of backlight brightness.
  • Short press the “Mode (i)” button to activate the backlight Settings. Press + or – to change the current value of the LCD backlight.
  • Long press Mode (i) to confirm the value of the BLG-LCD backlight.

Push-Walk Mode Speed

  • Short-press the “Mode (i)” button to activate the push-walk speed setting.
  • Press + or – buttons to change current value of walk mode speed (3-6 km/h).
  • Long-press the “Mode (i)” button to confirm the value of Push ­ Walk Mode Speed.

Headlight & Rearlight

  • Long press the “+” button to turn ON/OFF headlight. Short press the black button at the bottom left of the tail light, the light is long bright. Short press again to turn off the taillights.

CHARGING

Battery Installation and Locking

Align the slot on the bottom of the battery with the track on the bike frame, then slide the battery into position, as shown below. Insert the key and turn it clockwise to the lock position. Remove the key to lock the battery.Kogan-
FS7MDLDBWMA-Ladies-Electric-Bike-fig-17

Battery Charging

  • Removing the Battery: Turn the key counter clockwise to the UNLOCK position. Pull the battery outwards and remove it from the bike frame.

  • Charging: Open the dust cover on the charging port of the battery. Plug the charger into the battery charging port ensuring it is firmly in place. Plug the charger into an electrical outlet and turn it on. The indicator light on the charger will change from GREEN to RED, indicating the battery is charging. When the battery is fully charged, the indicator light will change from RED to GREEN. After charging, unplug the charger from the power outlet first, then disconnect charger from the battery and replace the dust cover.
    Note: Ensure that the charging plug is securely in place at all times in order to prevent any water ingress on the battery.

  • Checking the Power Level: Insert the key into the battery and turn it clockwise to the ON position. Press the power indicator button located on the top of the battery to check the battery power level.
    Indicator| Battery Status
    ---|---
    3 lights on| Battery level is full
    2 lights on| Battery level is sufficient, consider charging
    1 light RED, 2 lights are dim| Battery level is low and must be charged

CLEANING & CARE

Lubrication

Only use specific bicycle lubricants.

  • Pedals: A few drops every 6 months on the axle.
  • Chain: Spray the whole surface every 6 months.
  • Bottom bracket: Every 6 months, please check with your authorised dealer.
  • Motor: Every year, please check with your authorised dealer.

Tips

  • Never modify your bicycle with non-certified parts.
  • Never ride in deep water.
  • Do not use for jumps or stunts (apart from downhill or enduro bicycles).
  • Avoid long distance rides when it is raining.
  • Keep both hands on the handlebar when riding.
  • Avoid sudden braking.
  • Be careful when riding through puddles and shallow bodies of water.
  • Thoroughly check the bicycle before each ride.
  • Avoid leaving your bicycle in heavy rain or snow.
  • It is highly recommended to have your bike serviced by an authorised dealer at least once a year or every 1000km.
  • Check your brake cables, sheaths and brake pads. Lubricate all transmission components, chain and derailleur with a suitable product.
  • When you reach 5000km or 100 charge cycles, a service alert will show for 4 seconds when you start the system, indicating that it is time to plan a service.

TROUBLESHOOTING

Error Code Meaning Troubleshooting


0 x 90

| ****

Performance – Motor output stops.

Description – Torque sensor problem

| ·   Backpedal

·   Reboot the e-bike.

·   Contact Kogan.com for support (Advice: check the torque sensor; Replace the motor controller unit; Replace motor controller and torque sensor)



0 x 11

| ****

Performance – Motor output stops.

Description – Torque sensor problem

| ·   Backpedal

·   Reboot the e-bike.

·   Contact Kogan.com for support (Check the torque sensor; Replace the motor controller unit; Replace motor controller and torque sensor)


0 x 92

| Performance – Locked in pedal mode.

Description – Torque sensor problem

| ·   Contact Kogan.com for support (Check the torque sensor; Replace the motor controller unit; Replace motor controller and torque sensor)


0 x 15

| Performance – Only report errors

Description – Speed sensor problem

| ·   Adjust the position of the speed sensor and magnet.

·   Contact Kogan.com for support


0 x 18

| Performance – Motor output stops.

Description – Torque sensor problem

| ****

Contact Kogan.com for support (Replace the pedal frequency sensor)

Error Code Meaning Troubleshooting

0 x 20

| Performance – Motor output is reduced.

Description – High motor temperature

| ·   Lower power assist gear

·   Contact Kogan.com for support (Replace the motor controller unit)


0 x A1

| Performance – Motor output stop.

Description – Motor overheating

| ·   Turn off the system and wait for the motor to cool.

·   Contact Kogan.com for support (Replace the motor controller unit)




0 x 80

| ****


Performance – Motor output stop.

Description – Motor communication problem

| ·   Turn off/on the e-bike.

·   Check the connection between the meter and the motor.

·   Contact Kogan.com for support

(Check cable condition; Deal tool diagnosis; Replace the motor controller unit; Replace meter and motor controller units)

Need more information? We hope that this user guide has given you the assistance needed for a simple set-up. For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

References

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