kogan RQ9510 QLED 55 Inch 4K UHD HDR Smart TV User Guide

June 4, 2024
Kogan

kogan RQ9510 QLED 55 Inch 4K UHD HDR Smart TV User Guide

COMPONENTS

  • A Kogan QLED 55” 4K UHD HDR Smart TV

  • COMPONENTS

  • B Remote control

  • C Stand (x2)

  • D Ba4 x 18mm screw (x4)

  • E AAA battery (x2)

  • F Quick-start guide

  • G Warranty card

REMOTE CONTROL OVERVIEW

  1. Switches the TV between on and standby mode

  2.  Microphone hole

  3.  Mute or restore TV sound

  4.  Figures 0-9 are used to directly input channel number

  5. Press to display Electronic Program Guide and select the favorite channel

  6. Press to start recording the program

  7. Press to info the source and channel’s info

  8. Google Assistant

  9. Vol+ Increase the volume

  10. Vol- Decrease the volume

  11. CH+ Increase the program

  12. CH- Decrease the program

  13. Displays the OSD(On Screen Display) menu

  14. Display/Select signal source options

  15. To confirm the choice with program the highlighted menu item
    REMOTE CONTROL OVERVIEW

  16. Press these buttons to select items

  17. Press these buttons to select and adjust items

  18. Go back to the previous step

  19. Press to exit the OSD menu

  20. Displays the home screen

  21. Connects to NETFLIX for viewing online TVshows and films(internet connection required).

  22. Connects to YouTube (internet connection required).

  23.  Access director a Amazon Prime Video

  24. To open app homepage

  25. Colour Buttons Press these buttons according to different prompts

  26. Press to fast reverse in USB mode
    Press to fast forward in USB mode

  27. Press to play the video and press again to pause the video

  28. Hold on or off for current page display

  29. SUBT

  30. Press to enter Teletext when play the program

  31. Press to change the language when playing the stream which contains multi-language
    REMOTE CONTROL OVERVIEW

ASSEMBLY AND INSTALLATION

BEFORE YOU GET STARTED
Spread cushioning flat to lay the TV on. This will help to prevent damage.

Stand assembly
  • a. Attach stands to base of TV.
  • b. Insert two 18 mm screws for each stand, and use Phillips head screwdriver (not supplied) to tighten.
    ASSEMBLY AND INSTALLATION
Remote control assembly
  • a. Open the battery compartment cover on the back side.
  • b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment.
  • c. Replace battery compartment cove
    ASSEMBLY AND INSTALLATION
Connect to-antenna
  • a. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.
  • b. Ensure the antenna cable is also connected to a working antenna,either via an antenna wall socket in your home, or directly.
    ASSEMBLY AND INSTALLATION
Turning TV on

Plug the power cord into a suitable power outlet, then press the POWER ( ) button on the remote control,  making sure to aim it at the sensor at the front of the TV. Alternatively, you can press the power button on  he lower side of the back panel on the TV

TURNING TV OFF
Press the POWER ( ) button on the remote control to enter standby mode. To power down the TV completely, unplug the power cord from the power outlet.
Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, t is recommended to unplug the set from both the power outlet and aerial.

Initial Installation

Initial Installation

The first time you switch the TV on, the initial step screen appears which guides you through the initial process. Please according to the Text Tips to finish initial installation.

Language select
>Press / remote control to select the language option,then click【OK】to confirm.

Quickly set up your TV with your Android phone? (Continue/skip) Steps:

  1. On your Android Phone, open the Pre-installed app “Google”.
  2. Type or say, “Ok Google, set up my device”.
  3. Tap the model name on the list.Initial Installation

Configure the network

  • Select wired or wireless to connect to internet.
  • If you select skip,it could be performed in homepage or settings menu.

Google Account Sign in
Sign in to get new apps,recommendations,movies,the Assistant,and more from Google.Two ways to login Google account

Use your phone or computer:

  1. Visit androidtv.com/setup on your phone or computer, Make sure your other device is on the same
    Wi-Fi network as your Android TV™

  2. Enter the display code on your phone or computer
    Initial Installation

Use your remote:
Use the remote to enter your Google account and password to sign in to Google account.

Google setting
In these steps you will setup the Terms of Service,Location,Help improve Android, Google Assistant and additional Google functions.

Play Auto Installs
Select install or un-install he recommended apps and Google apps by using this process

  • Press “Continue” to the next setting page.
    Initial Installation

Pairing Bluetooth Remote

  • Press’BACK ‘and ‘ VOL- ‘ simultaneously on remote control to enter the Bluetooth pairing mode. The Indicator light on remote control will flash when enter the pairing mode.
  • Press【OK】to begin pairing.
  • Press on remote control to skip the pairing mode.
    Initial Installation

Country select

  • Press    on remote control to select the country option,then click【OK】to confirm.

Set the TV password for Parental Controls,”0000″ is invalid.

Select TV mode(Home/Retail)
Home mode is optimized for efficient energy usage for home use.
Retail mode is optimized to store demo with fixed settings.

Chromecast built-in™
Select On/Off to make Chrome cast built-in available.

TV Channel Setting

  • Select Antenna/Cable/Satelite to scan TV channel.
  • If you select skip, the channel scan could be performed in menu.
    Initial Installation

Setup completed and Disclaimer Terms
Initial Installation
Initial Installation

SETTINGS

HOME

When initial setup is complete,the TV will enter the homepage by default,or press on remote control to display the homepage.

  • Press   on remote control to switch between Google Assistant,Apps,Play Next,Netflix, YouTube, and more on the Homepage.
  •  Press【OK】to enter.
    Settings
  1. Google Assistant
    Use your voice to jump to shows,control devices,and more—with Google Assistant

  2. Apps
    List of downloaded and pre-loaded apps on your device

  3. Play Next
    Based on your watch history and includes next episode in a series or unfinished movies

  4. Settings
    Manage apps and TV controls, change preferences, sounds,and account

  5. Favorite apps
    Quick access to frequently used apps

  6. Channels
    For easy content discovery

CONNECTING TO THE INTERNET

Settings

Allows to set various performance of your TV.

  • Press on remote control to select “Settings”which is in the upper right corner of the screen.
  • Press  on remote control to select the option which you want to adjust in the Settings menu.
  • Press【OK】to enter
    Internet Connection

Network & internet
Adjust all network setting and check connection if you have connection problems.

  • Press  remote control to select “Network&internet” in the settings menu.
  • Press  remote control to select: Wi–Fi/Add new network/Scanning always available/Proxy  settings/IP settings.

Channel

  • Press  on remote control to select “Channel” menu.
  • Press【OK】to enter”Parental Controls”, then click / or use the number buttons on remote control to enter your PIN(Password for Parental Controls).
    Internet Connection

Device Preferences

  • Press / on remote control to select “Device Preferences”.
  • Press / on remote control to select the options of About, Date&time, Timer, Language, Inputs, Picture, Sound, Google Assistant, Reset,etc.

TUNING

  • Press【OK】to jump to the corresponding sub-option.
    Tuning

About

  • Press / on remote control to select “About”.
  • Press / on remote control to check additional information such as System update,Device name, Restart, Status, and more.
  • Press on remote control to return to the previous menu.Press on remote control to exit the menu.
    Tuning

Reset

If select reset, it will erase all data from your device’s internal storage,including:your Google account, System and app data and settings, and downloaded apps.

  • Press / on remote control to select “Reset”.
  • Press / on remote control to select “Cancel” or “Erase everything”.

APP INSTALL/MOVE/UNINSTALL

App Install/Move/Uninstall
  • Press / on remote control to select”Apps”on Homepage,then click【OK】to enter.
  • Select “Get more apps”and input app name.
  • Select “search”which is in the upper right corner of the page Example for “Facebook”
    App Installation

Install

  • Input “Facebook”, find “Facebook”App will show in the list,then click【OK】to select it.
  • Select “Install”,when completed select to open or Uninstall

Move

  • Select”Facebook”, press and hold【OK】on remote control, then click / remote control to select”Move”
  • Press / / / on remote control to move,then click【OK】to confirm.

Uninstall

  • Select “Facebook”, press and hold【OK】on remote control, then click / on remote control to select”Uninstall”.
  • press【OK】to uninstall.
    App Installation

TV SOURCE SETTING

The way to enter TV source in Homepage:

  • Press on remote control or Select”Live TV”on Homepage
  • Press on remote control.
  • Press on remote control to select”Channels”and select”New Channels Available”to enter.
    TV Source Setting

HOW TO TURN OFF AUTO SLEEP FUNCTION

  • Menu
    Menu

  • Settings
    Setting

  • Device Preferences
    Device Preferences

  • Power
    Power

  • Off
    Off

BASIC TROUBLE SHOOTING

Poor picture and sound quality

  • Try a different channel
  • Adjust the antenna
  • Check all connections

No picture or sound in TV status

  • Try another channel
  • Press the TV/AV button
  • Make sure TV is plugged in
  • Check the antenna connection

No sound or sound is too low at maximum volume

  • Check the volume settings on any external speakers connected to your television
  • Adjust the TV volume accordingly
  • Check another channel or input
  • Check that MUTE hasn’t been turned on

No color, wrong color or tints

  • Make sure the program itself is broadcast in colour
  • Select the picture menu, then adjust the colour and tint submenus

Picture rolls vertically

  • Check all connections

Blurred or snowy picture, distorted sound

  • Check direction, location and connections to your antenna
  • Issues may be caused by the use of an indoor antenna (poor signal)

Remote control malfunctions

  • Replace remote control batteries
  • Check battery terminals
  • Remote is out of range, move closer to TV
  • Remove any obstructions between remote and IR sensor of TV
  • Make sure the power cord to your TV is plugged in and turned on

Image is not centered on the screen

  • Adjust the horizontal and vertical position

“No Signal”on HDMI source

  • Test the device with a different HDMI cable
  • Plug the device into another HDMI port
  • Try a different device connected to the same cable and port
  • Perform a factory reset on your TV

For our full TV trouble shooting guide and extended User Manual for this TV, head online to
help.kogan.com

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals