kogan RQ9510 55 Inch 4k UHD HDR Smart TV User Guide

USER GUIDE

android tv
KOGAN QLED
55″ 4K UHD HDR SMART TV
(KAQLED55RQ9510SVA)
SERIES 9 RQ9510

SAFETY INFORMATION

**** The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating in the literature accompanying the appliance.

Warning
The lightning flash with an arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

CAUTION
THE RISK OF ELECTRIC SHOCK DOES NOT OPEN

High, voltage is used in the operation of this product to reduce the risk of elect shock, do not remove the cover of the cabinet, and refer servicing to qualified service personnel.
If the TV any changes or coarse adjustments, electric shocks to be hurt, do not attempt to open machine maintenance, customer contact centers needed an overhaul.

IMPORTANT SAFETY PRECAUTIONS

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use his apparatus near water.
6. Clean only with dry doth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety, If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at Plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments /accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used caution when moving the cart/apparatus combination to avoid injury tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time. Caution:
14. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
15. The mains plug is used as a disconnect device,the disconnect devices shall remain readily operable.
16. The socket-out shall be installed near the equipment and shall be easily accessible.
17. This product should never be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
18. The apparatus shall not be exposed to dripping or splashing and no objects filed with liquid, such as vases, shall be placed on the apparatus.
19. Do not place any sources of danger on the apparatus(e.g.liquid filled objects, lighted candles).
20. Wall or Ceiling Mounting-The appliance should be mounted to a wall or ceiling only as recommended by the manufacturer.
21. Never place the TV, remote control or batteries near naked flames or other heat sources, including direct sunlight. To prevent the spread of fire, keep candles or other flames away from the TV, remote control, and batteries at all times.
22. The USB terminal should be loaded with 0.5A under normal operation. These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions. unless you are qualified to do so.
23. The battery shall not be exposed to excessive heat such as sunshine,fire, or the like.
24. This equipment is a Class Il or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth
25. The maximum using environment temperature is 45 degrees. The Maximum using altitude is 2000 meters

COMPONENTS

A Kogan 55″ 4K UHD HDR SMART TV
B Remote control
C Stand (x2)
D BA4 x 18 mm screw (x4)
E AAA battery (x2)
F Quick-start guide
G Warranty card

NOT INCLUDED
Phillips head screwdriver, antenna cable, broadband internet connection.

TV BUTTONS AND TERMINAL INTERFACE

Note: The following is only a functional schematic, And the actual position and arrangement of different models may be different.

Terminal Interface
Note: The following are the various terminal interface, the actual position, and the arrangement, the number of different models may be different.

| AV input
External Av Signal Input.
---|---
HDMI input
Digital signal input from HDMI video connector.
ANT 75
Connect the antennal/cable tv input (75/VHF/UHF).
EARPHONE output
When earphones are plugged in, speakers are disabled.
USB input
Connect a USB device here to play its media files or to record programs via the PVR function.
OPTICAL output
Connect the SPDIF receiver.
LAN
Connect the Internet.

EXTERNAL DEVICE CONNECTION DIAGRAM

TV INSTALL AND CONNECT

Set your TV
Put your TV in a firm place that can bear its weight of the TV. To avoid danger, please don’t position the TV near water or heating place (such as a light, candle, or heating machine), and do not block the ventilation at the back of the TV.

Connect antenna and power

1. Connect the antenna cable to the antenna the socket on the back of the TV.
2. To plug the power cord of the TV (AC 100-240V~ 50/60Hz).
   Turn on TV
   3. Connect the power supply, enter the standby mode (red light), press the power button of the TVor the power button on the remote control to turn on the TV
   Note:
   Picture for reference purposes only.

TV STAND INSTALLATION INSTRUCTIONS

1. Open the carton and remove the TV and scattered accessories and base (some models without base).
2. In order to avoid damaging the TV, please cover it with a soft mattress, put it on the table, face down on the soft material, and screw the neck of the base to the TV.
3. screw the base and connected it to the TV.
4. the installation is complete.

Note:
Picture for reference purposes only. Please prevail in kind

REMOTE CONTROL OVERVIEW

connection required).
22| | Connects to YouTube (internet connection required).
23| | Accesso diretto a Amazon Prime Video
24| | To open the app homepage
25| Colour Buttons| Press these buttons according to different prompts
26| | Press to fast reverse in USB mode
| | Press to fast forward in USB mode
27| | Press to play the video and press again to pause the video
28| | Hold on or off for the current page display
29| | SUBMIT
30| | Press to enter Teletext when playing the program
31| | Press to change the language when playing the stream which contains multi-language

INITIAL INSTALLATION

1. Initial Installation
The first time you switch the TV on, the initial step screen appears which guides you through the initial process.Please according to the Text Tips finish the initial installation.

1. 1 Language Select
->Press / remote control to select the language option, then click【OK】to confirm.
1.2 Quickly set up your TV with your Android phone? (Continue/skip) Steps:

1. On your Android Phone, open the Pre-installed app “Google”.
2. Type or say, “Ok Google, set up my device”.
3. Tap the model name on the list.

| ![kogan RQ9510 55 Inch 4k UHD HDR Smart TV

• Google app 2](https://manuals.plus/wp-content/uploads/2022/08/kogan- RQ9510-55-Inch-4k-UHD-HDR-Smart-TV-Google-app-2.png)
  ---|---

1.3 Configure the network
->Select wired or wireless to connect to the internet.
->If you select skip,it could be performed in the homepage or settings menu.
1.4 Google Account Sign in
Sign in to get new apps, recommendations, movies, the Assistant, and more from Google.Two ways to log in to a Google account:

->Use your phone or computer:

1. Visit androidtv.com/setup on your phone or computer, Make sure your other device is on the same Wi-Fi network as your Android TV ™
2. Enter the display code on your phone or computer

->Use your remote:
Use the remote to enter your Google account and password to sign in to your Google account.
1.5 Google setting
In these steps, you will set up the Terms of Service, Location, Help improve Android, Google Assistant, and additional Google functions.
1.6 Play Auto Installs
Select install or un-install the recommended apps and Google apps by using this process.
->Press “Continue” to the next setting page.

1.7 Pairing Bluetooth Remote
-> Press’BACK ‘and ‘ VOL- ‘ simultaneously on the remote control to enter the Bluetooth pairing mode. The Indicator light on the remote control will flash when entering the pairing mode.
-> Press【OK】to begin pairing.
-> Press on the remote control to skip the pairing mode.

1.8 Country select
->Press / on remote control to select the country option,then click【OK】to confirm.
1.9 Set the TV password for Parental Controls, “0000” is invalid.
1.10 Select TV mode(Home/Retail)
Home mode is optimized for efficient energy usage for home use.
Retail mode is optimized to store demo with fixed settings.
1.11Chromecast built-in™ Select On/Off to make Chromecast built-in available.
1.12 TV Channel Setting
->Select Antenna/Cable/Satelite to scan the TV channel.
->If you select skip, the channel scan could be performed in the menu.

1.13 Setup completed and Disclaimer Terms

| ![kogan RQ9510 55 Inch 4k UHD HDR Smart TV

• Google app 9](https://manuals.plus/wp-content/uploads/2022/08/kogan- RQ9510-55-Inch-4k-UHD-HDR-Smart-TV-Google-app-9.png)
  ---|---

HOME

When the initial setup is complete, the TV will enter the homepage by default,or press on the remote control to display the homepage.
->Press / / / on the remote control to switch between Google Assistant, Apps, Play Next, Netflix, YouTube, and more on the Homepage.
-> Press【OK】to enter.

1. Google Assistant
   Use your voice to jump to shows, control devices, and more—with Google Assistant

2. Apps
   List of downloaded and pre-loaded apps on your device

3. Play Next
   Based on your watch history and including the next episode in a series or unfinished movies

4. Settings
   Manage apps and TV controls, change preferences, sounds, and account

5. Favorite apps
   Quick access to frequently used apps

6. Channels
   For easy content discovery

SETTINGS

Allows setting various performances of your TV.
-> Press / on the remote control to select “Settings” which is in the upper right corner of the screen.
-> Press / on the remote control to select the option which you want to adjust in the Settings menu.
-> Press【OK】to enter.

3.1 Network &internet
Adjust all network settings and check the connection if you have connection problems.
-> Press remote control to select “Network&internet” in the settings menu.
-> Press remote control to select:Wi-Fi/Add new network/Scanning always available/Proxy settings/IP settings.

3.2 Channel
-> Press on remote control to select the “Channel” menu.
->Press【OK】to enter”Parental Controls”, then click or use the number buttons on the remote control to enter your PIN(Password for Parental Controls).

3.3 Device Preferences
-> Press on the remote control to select “Device Preferences”.
-> Press on the remote control to select the options of About, Date&time, Timer, Language, Inputs, Picture, Sound, Google Assistant, Reset, etc.
->Press【OK】to jump to the corresponding sub-option.

3.3.1 About
-> Press / on remote control to select “About”.
-> Press / on the remote control to check additional information such as System update, Device name, R start, Status, and more.
-> Press on the remote control to return to the previous menu. Press on the remote control to exit the menu.

3.3.2 Reset
If you select reset, it will erase all data from your device’s internal storage, including your Google account, System and app data and settings, and downloaded apps.
-> Press / on remote control to select “Reset”.
-> Press / on remote control to select “Cancel” or “Erase everything”.

APP INSTALL/MOVE/UNINSTALL

->Press / on the remote control to select”Apps” on Homepage, then click 【OK】to enter.
-> Select “Get more apps” and input the app name.
-> Select “search” which is in the upper right corner of the page.

Example for “Facebook”
4.1 Install
->Input “Facebook”, find “Facebook”App will show in the list,then click【OK】 to select it.
->Select “Install”,when completed select to open or Uninstall.
4.2 Move
->Select”Facebook”, press and hold【OK】on remote control, then click /remot e control to select”Move” -> Press on remote control to move,then click【OK】to confirm.
4.3 Uninstall
->Select “Facebook”, press and hold【OK】on the remote control, then click on the remote control to select”Uninstall”.
-> press【OK】to uninstall.

TV SOURCE SETTING
5 TV source setting
The way to enter TV sources in Homepage:
->Press on the remote control or Select”Live TV” on Homepage.

->Press on the remote control.
->Press on the remote control to select”Channels” and select”New Channels Available” to enter.

HOW TO TURN OFF AUTO SLEEP FUNCTION

Menu – > Settings – > Device Preferences -> Power – > Off

SPECIFICATIONS

Audio

Connectivity

Dimensions

Display

1366×768, 1920×1080, 3840×2160 (@60Hz)
Contrast Ratio| 4000:01:00
Native Aspect Ratio| 16:09
Refresh Rate| 60Hz
Resolution| 3840 x 2160
Response Time| 6.5ms
Size| 55”
Viewing Angle| 178°/178°

Features

MPG, MPEG4, H.265, VP9 (4K@60P)

Inputs

Outputs

Performance

Power

Tuning And Signal

Note:

• Design and specifications are subject to change without notice.
• The weight and dimension shown are approximate.

TROUBLESHOOTING

Common fixes
Many minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.
To perform a hard reset, or power cycle, please use the following steps.

• Unplug it from the main power socket and leave it for 10-15 minutes.
• Press and hold the power button on the TV for 5 seconds.
• Connect the TV back to the power and turn it on.

Poor picture and sound quality

• Try a different channel
• Adjust the antenna
• Check all connections

No picture or sound in TV status

• Try another channel
• Press the TV/AV button
• Make sure TV is plugged in
• Check the antenna connection

No sound or sound is too low at maximum volume

• Check the volume settings on any external speakers connected to your television
• Adjust the TV volume accordingly
• Check another channel or input
• Check that MUTE hasn’t been turned on

Picture rolls vertically

• Check all connections

No color, wrong color, or tints

• Make sure the program itself is broadcast in color
• Select the picture menu, then adjust the color and tint submenus

Blurred or snowy picture, distorted sound

• Check direction, location, and connections to your antenna
• Issues may be caused by the use of an indoor antenna (poor signal)

Remote control malfunctions

• Replace remote control batteries
• Check battery terminals
• If the Remote is out of range, move closer to the TV
• Remove any obstructions between the remote and IR sensor of the TV
• Make sure the power cord to your TV is plugged in and turned on

The image is not centered on the screen

• Adjust the horizontal and vertical position

“No Signal” on HDMI source

• Test the device with a different HDMI cable
• Plug the device into another HDMI port
• Try a different device connected to the same cable and port
• Perform a factory reset on your TV

Care & maintenance
Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth.

Cleaning the screen
Wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then use it to wipe the screen.
Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.

Cleaning the casing
To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.

For our full TV troubleshooting guide,
head online to help.kogan.com
© Copyright 1021, Kogan.com–KAQLED55RQ9510SVA

References

• Android TV
• Kogan Help Centre

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