Westinghouse WHI641BCA 60cm 4 zone induction cooktop User Manual

June 3, 2024
Westinghouse

Westinghouse WHI641BCA 60cm 4 zone induction cooktop

CONGRATULATIONS

Congratulations and thank you for choosing our Induction Cooktop. We are sure you will find your new appliance a pleasure to use and a great asset to your cooking. Before you use the appliance, we recommend that you read through the whole user manual which provides a description of the product and its functions. To avoid the risks that are always present when you use a cooking appliance, it is important that the appliance is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards. For future reference, please store this booklet in a safe place.

Conditions of use

This appliance is intended to be used in household and similar applications such as

  • Staff kitchen areas in shops, offices and other working environments
  • Farm houses
  • By clients in hotels, motels and other residential type environments
  • Bed and breakfast type environments

Please ensure you read the instruction manual fully before you call for service, or a full service fee could be applicable.

Record model and serial number here:
Model number:………………………………………………………………………..
Serial number:…………………………………………………………………………
PNC:………………………………………………………………………………………….

WARNING

This symbol indicates information concerning your personal safety

CAUTION

This symbol indicates information on how to avoid damaging the appliance

GENERAL SAFETY

Safety information

For your safety and correct operation of the appliance, read this manual carefully before the installation and use. Always keep these instructions with the appliance if you move or sell it. The users must fully know the operation and safety functions of the appliance.

Children and vulnerable people safety

WARNING

Do not let persons, children included, with reduced physical sensory, reduced mental functions or lack of experience and knowledge to use the appliance. They must have supervision or instruction for the operation of the appliance by a person who is responsible for their safety.

  • Keep all packaging away from children. There is the risk of suffocation or injury.
  • Keep the children away from the appliance during and after the operation, until the appliance is cold.

Safety during operation

  • Remove all packaging, stickers and layers from the appliance before the first use.
  • Set the cooking zones to “off” after each use.
  • The risk of burns! Do not put objects made of metal, for example cutlery or saucepan lids, on the surface that you cook. They can become hot.
  • The users with an implanted pacemaker must keep their upper body minimum 30cm from induction cooking zones that are activated.

Correct operation

  • The appliance is only for domestic use.
  • Do not use the appliance as a work or a storage surface.
  • Do not put or keep flammable liquids and materials, easy fusible objects (made of plastic or aluminium) on or near the appliance.
  • Be careful when you connect the appliance to the near sockets. Other than the connection point in the terminal block, do not let the electrical supply cord touch the appliance or hot cookware. Ensure electrical supply cord is not tangled.

How to prevent damage to the appliance

  • If objects or cookware fall on the glass, the surface can be damaged.
  • Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch of the glass. Do not move them on the surface.
  • Do not let cookware boil dry to prevent the damage to cookware and glass .
  • Do not use the cooking zones with empty cookware or without cookware.
  • Do not put aluminium foil on the appliance.

ENVIORONMENT

  • Most of the packing materials are recyclable. Please dispose of those materials by contacting your local authorities and ask for the correct method of disposal

INSTALLATION INSTRUCTIONS

You must read these

  • Make sure that the appliance has not been damaged in transportation. Do not connect a damaged appliance. If it is necessary, speak to the supplier.
  • Only an authorized servicing technician can install, connect or repair this appliance. Use only original spare parts.
  • Only use the built-in appliances after you assemble the appliance into correct built-in units and work surfaces that align to the standards.
  • Do not change the specification of this appliance. Due to a risk of injury and damage.
  • Fully obey the laws, ordinances, directives and standards in the country where you use the appliance (safety regulations, recycling regulations, electrical safety rules etc).
  • Keep the minimum distances to other appliances and units.
  • Make sure that the ventilation space of 5mm, under the benchtop and directly in front of the appliance is free. The warranty does not cover damages caused by lack of adequate ventilation.
  • Install shock protection, for example install the drawers only with a protective floor directly below the appliance.
  • Do not use an external timer or a separate remotecontrol system to operate the appliance.
  • Set the cooking zone to “off” after each use. Do not rely on the pan detector.
  • Keep the cut surfaces of the worktop safe from moisture with a correct sealant.
  • Seal the appliance to the worktop with no space between with a correct sealant.
  • Keep the bottom of the appliance safe from steam and moisture, e.g. from a dishwasher or oven.
  • Do not install the appliance adjacent to doors and below windows, due to risk of cookware being pushed off hot appliance.

WARNING

Risk of injury from electrical current. Carefully obey the instructions for electrical connections.

  • Make electrical mains terminal free of voltage.
  • Install correctly to give shock protection.
  • Loose and incorrect plug and socket connections can make the terminal become too hot.
  • A qualified electrician must install the connections in the clamps correctly.
  • Use a strain relief clamp on cable.
  • Use the correct mains cable of type H05BB-F Tmax 90°C (or higher) for a single phase or two phase connection.
  • Replace the damaged mains cable with a special cable (type H05BB-F Tmax 90°C; or higher). Speak to our Customer Care team.

The appliance must have the electrical installation which lets you disconnect the appliance from the mains at all poles with a contact opening width of minimum 3mm. You must have correct devices to isolate: line protecting cut- outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors.

ASSEMBLY

NOTE : The clearance must meet or exceed the minimum recommended for both the rangehood and cooktop. Refer to the rangehood installation manual.

ASSEMBLY (CONTINUED)

PRODUCT DESCRIPTION

WHI641BCA

Control panel layout

Operating the sensor field

Heat setting displays

Residual heat indicator

The risk of burns from residual heat!

The induction cooking zones make the heat necessary for cooking directly to the bottom of the cookware. The ceramic glass conducts the heat into the cookware

OPERATING INSTRUCTIONS

Activation and deactivation

Touch for 1 second to activate or deactivate the appliance.

Automatic switch off

The function deactivates the appliance automatically if

  • All cooking zones are deactivated
  • You do not set the heat setting after you activate the appliance.
  • You spill something or put something on the control panel for more than 10 seconds, (a pan, a cloth etc.) Remove the object or clean the control panel.
  • The appliance becomes too hot (e.g. when, a saucepan boils dry). Before you use the appliance again, the cooking zone must be cool.
  • If you use incorrect cookware. The symbol – comes on and the cooking zone deactivates automatically after 2 minutes.
  • If you do not deactivate a cooking zone or change a heat setting. After some time, – comes on and the appliance deactivates. Refer to table.

The times of Automatic Switch Off

The cooking zone selection
To set the cooking zone touch the sensor field related with the cooking zone. The display shows the selection by the dot adjacent to the heat setting indication

The heat setting
Set the cooking zone. Press to increase the heat setting. Press to decrease the heat setting. The display shows the heat setting. Touch and at the same time to deactivate the cooking zone.

Power function

The power function increases power to the induction cooking zones. You can activate the Power function for a maximum of 10 minutes. After that the induction cooking zone automatically sets back to highest setting. To activate the function

  1. Set the cooking zone
  2. Set the zone for the maximum heat setting.
  3. Press and comes on. To deactivate the function press

Power management

The power management divides the power between two cooking zones in a pair (Refer to the illustration). The power function increases the power to the maximum level for one cooking zone in the pair. Automatically decreases the power in the first cooking zone to a power level. The display for the reduced zone change between two levels

Lock

When the cooking zones operate you can lock the control panel, but not . It prevents an accidental change of the heat setting. First set the heat setting. To start this function touch . The – symbol comes on for 4 seconds. To stop this function touch . The heat setting that you set before comes on. When you switch off the cooktop, you also stop this function.

The child safety device

This function prevents an accidental operation of the appliance. To activate the child safety device

  • Activate the appliance with . Do not set the heat settings.
  • Touch for 4 seconds. The symbol  comes on.
  • Deactivate the appliance with . To deactivate the child safety device
  • Activate the appliance with . Do not set the heat settings. Touch for 4 seconds. The symbol comes on.
  • Deactivate the appliance with .

To override the child safety device for only one cooking time

  1. Activate the appliance with . The symbol comes on.
  2. Touch for 4 seconds. Set the heat setting for 10 seconds. You can operate the appliance.
  3. When you deactivate the appliance with , the child safety device operates again.

HELPFUL HINTS AND TIPS

TTIPISP &S IN&F OINRMFAOTIORNMATION Use the correct cookware induction cooktop. Cookware for induction cooking zones

Important! For induction cooking zones a strong electro-magnetic field creates the heat in the cookware very quickly.

Cookware material

  • Correct: cast iron, steel, enamelled steel, stainless steel, the bottom made of multilayer (with correct mark from a manufacturer).
  • Incorrect: aluminium, copper, brass, glass, ceramic, porcelain.

Find the right cookware

Only magnetic pots and pans work with induction

Cookware is correct for an induction hob if

Check to see if your cookware is compatible: Place a magnet on the bottom of your pot or pan – if it clings firmly, the cookware will work with your cooktop. Choose the right size pot or pan for the right cooking zone.

Magnet Sticks

Cookware base material has good magnetic characteristics

Magnet Falls

Cookware base material is non-magnetic

  • Water boils very quickly on a zone set to the highest heat setting.
  • A magnet pulls to the bottom of the cookware

The bottom of the cookware must be as thick and flat as possible. Cookware dimensions: induction cooking zones adapt to the dimension of the bottom of the cookware automatically to some limit.

The noises during operation

If you can hear

  • A cracking noise: cookware is made of different materials.
  • Whistle sound: one or more cooking zones with high power levels and the cookware is made of different materials.
  • Humming: high power levels in use.
  • Clicking: electric switching occurs.
  • Hissing, buzzing: the fan is in operation.

The Examples of cooking applications

The data in the table is for guidance only

HEAT SETTING USE TIME HINT
1–2 Hollandaise sauce, melt: butter, chocolate and gelatine 5–25mins Stir

from time to time
---|---|---|---
2–3| Simmer rice and milk based dishes and heating up ready-cooked meals| 25–50min| Don’t allow to dry out
---|---|---|---
4–5| Steam potatoes| 20–60min| Use no more than 1/4 cup of water and 750g of potatoes
---|---|---|---

6–7

| Gentle fry: escalope, veal cordon bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes and donuts|

As required

|

Turn half way through cook

---|---|---|---

9

| Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep-fry chips|

|

---|---|---|---

CARE AND CLEANING

Ceramic Cooktop Cleaning

IMPORTANT

Sometimes SURFACE stains appear to be a “bubble” mark under the ceramic glass. These can be cleaned off with a razor blade scraper and ceramic cleaner. Keeping the ceramic cooktop clean and protected will keep it in good condition and help avoid breakage.

CARE AND CLEANIING

  • If the deposit is minimal, simply wipe off with a dry cloth.
  • If the deposit is more stubborn, clean off with a moist soapy sponge then rinse off.
  • If the deposit still does not clean off easily, use a non-abrasive nylon scratch pad and special purpose ceramic glass cleaning agent such as Cerapol cleaner (ACC019 – Available from our web shop).
  • If the deposits are still burnt on and above methods did not work, use a specially designed ceramic glass scraper(0383001001 – Available from our web shop).

After having successful cleaned the cooktop, apply a ceramic glass conditioner Ceraseal protector (ACC018 – Available from our web shop). The conditioner will leave a protective coating that will help prevent future stains from becoming baked on. Marks which appear to be bubbles under the ceramic will also clean off. Use Ceraseal (ACC018) to help protect the ceramic and allow for easier cleaning. Polish on with a dry clean cloth.

Available at the following web shops: https://shop.westinghouse.com.au

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE AND REMEDY REMEDY

An acoustic signal sounds and the hob deactivates. An acoustic signal sounds when the hob is deactivated.| You put something on one or more sensor fields.| Remove the object from the sensor fields.
---|---|---
Residual heat indicator does not come on.| The zone is not hot be cause it operated only for a short time or the sensor is damaged.| If the zone operated sufficiently long to be hot, speak to an Authorised Service Centre.

---|---|---
| The highest heat setting is set.| The highest heat setting has the same power as the function.
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The sensor fields become hot.| The cookware is too large or you put it too near to the controls.| Put large cookware on the rear zones, if possible.
---|---|---
 comes on.| Child Safety Device or Lock operates.| Refer to “Daily use”.
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 and  appear alternately| The power is too low due to unsuitable cookware or an empty pot.| “Use the appropriate type of cookware. Refer to “Hints and Tips” and “Technical Data”.

Do not activate any zone with an empty pot on it.”

---|---|---
You can hear a constant beep noise.| The electrical connection is incorrect.| Disconnect the hob from the electrical supply. Ask a qualified electrician to check the installation.
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Red rings, limescale or water rings, shiny metallic or other discoloration, scratches/ shadows, bubbles or other miscellaneous marks or stains on ceramic glass cooktop surface

Cooktop surface has not been cleaned correctly. Cleaning of the cooktop surface is not covered under warranty. If a service call is places to clean the cooktop you will be charged for the visit

Use a ceramic glass cleaner such as Cerapol

If you tried the above solutions and cannot repair the problem, speak to your dealer or our Customer Care team. Give the data from the rating plate, three digit letter code for the ceramic glass (it is in the corner of the glass surface) and an error message that comes on. Make sure,

you operated the appliance correctly. If not the servicing by a customer service technician or dealer will not be free of charge, also during the warranty period. The instructions about the customer service and conditions of guarantee are in the guarantee booklet.

ENVIRONMENTAL CONCERNS

The symbol PNC: 949163299 Made in China By Electrolux Home Products Pty Ltd Model: S NO.: 50Hz 7.4KW CHI743BA 220 – 240 VAC (240)949163299(21)xxxxxxxx(20)00 PNC: 949163298 Made in China By Electrolux Home Products Pty Ltd Model: S NO.: 50Hz 7.4KW CHI643BA 220 – 240 VAC (240)949163C298(21)xxxxxxxx(20)00 on the product or on its packaging indicates that this product may not be treated as household waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product

For more detailed information about recycling of this product, please contact your local council, your household waste disposal service or the shop where you purchased the product

Packaging material

The packaging materials are friendly to the environment and can be recycled. The plastic components are identified by marking: >PE<,>PS<, etc. Discard the packaging materials as household waste at the waste disposal

This document sets out the terms and conditions of the product warranties for Westinghouse Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law
In this warranty

  • ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010;

  • ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document;

  • ‘ASC’ means Electrolux’s authorised serviced centres;

  • ‘Westinghouse’ is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand;

  • ‘Warranty Period’ means the period specified in clause 3 of this
    warranty;

  • ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning

Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any nonexcludable statutory guarantees in Australia and New Zealand

Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux

Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.

Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux.

Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim.

Proof of purchase is required before you can make a claim under this warranty

Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover:

  • light globes, batteries, filters or similar perishable parts;
  • parts and Appliances not supplied by Electrolux;
  • cosmetic damage which does not affect the operation of the Appliance
  • damage to the Appliance caused by
  1. negligence or accident;
  2. misuse or abuse, including failure to properly maintain or service;
  3. improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC;
  4. normal wear and tear;
  5. power surges, electrical storm damage or incorrect power supply;
  6. incomplete or improper installation;
  7. incorrect, improper or inappropriate operation;
  8. insect or vermin infestation;
  9. failure to comply with any additional instructions supplied with the Appliance;

In addition, Electrolux is not liable under this warranty if

  • the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any non-domestic purpose;
  • the Appliance is modified without authority from Electrolux in writing;
  • the Appliance’s serial number or warranty seal has been removed or defaced

How to claim under this warranty

  • carefully check the operating instructions, user manual and the terms of this warranty;
  • have the model and serial number of the Appliance available;
  • have the proof of purchase (e.g. an invoice) available;
  • telephone the numbers shown below

Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL.

New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty

Important Notice

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

AUSTRALIA

| FOR SERVICE

or to find the address of your nearest authorised service centre in Australia PLEASE CALL 13 13 49

For the cost of a local call

| FOR SPARE PARTS

or to find the address of your nearest spare parts centre in Australia PLEASE CALL 13 13 50

For the cost of a local call

---|---|---

NEW ZEALAND

| FOR SERVICE

or to find the address of your nearest authorised service centre in New Zealand PLEASE CALL 0800 10 66 10

| FOR SPARE PARTS

or to find the address of your nearest spare parts centre in New Zealand PLEASE CALL 0800 10 66 20

For more information on all Westinghouse appliances, or for dimension and installation information, call into your retailer, phone or email   our customer care team or visit our website

AUSTRALIA phone: 13 13 49 email: customercare@electrolux.com.au web: westinghouse.com.au

NEW ZEALAND phone: 0800 10 66 20 email: customercare@electrolux.co.nz web: westinghouse.co.nz

References

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