Kogan KAQL43XQ98GSVA Series 9 Q98G 43 Inch UHD 4K 144Hz QLED Smart Google TV User Guide

Kogan KAQL43XQ98GSVA Series 9 Q98G 43 Inch UHD 4K 144Hz QLED Smart Google

TV

Specifications

• Model: Kogan 43” UHD QLED SMART GOOGLE TV (Series 9 Q98G)
• Screen Size: 43 inches
• Resolution: UHD 4K
• Refresh Rate: 144 Hz
• Display Type: QLED
• Smart   TV: Yes
• Operating System: Google TV

Product Usage Instructions

• Safety Information
  • The product is designed with safety features to protect users from electric shock and other hazards. Please read and follow all safety precautions mentioned in the user manual.
• Important Safety Precautions
  • Read and keep the instructions.
  • Follow all warnings and instructions provided.
  • Avoid using the TV near the water.
  • Clean the TV only with a dry cloth.
  • Ensure proper ventilation around the TV.
  • Do not expose the TV to heat sources.
  • Use only manufacturer-specified accessories.
  • Protect the power cord from damage.
  • Unplug during lightning storms or long periods of inactivity.
  • Avoid exposure to rain or moisture.
• Installation Instructions
  • Install the TV according to the manufacturer’s instructions. Ensure proper ventilation and keep the TV away from heat sources. Use recommended accessories for mounting or placement.
• Maintenance and Care
  • Regularly clean the TV screen with a dry cloth. Do not attempt to open the TV for maintenance, and contact customer service for any issues or adjustments needed.

FAQs

• Q: Can I mount this TV on a wall or ceiling?
  • A: Yes, the appliance can be mounted on a wall or ceiling following the manufacturer’s recommendations.
• Q: What should I do if the power cord is damaged?
  • A: If the power cord is damaged, stop using the TV immediately and contact qualified service personnel for a replacement.
• Q: How should I clean the TV screen?
  • A: Use a dry cloth to gently clean the TV screen. Avoid using any liquids or cleaning agents on the screen.

SAFETY INFORMATION

• The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating in the literature accompanying the appliance.

Warning

• Warning
  The lightning flash with the arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the enclosure of the product that may be of su˛cie nt magnitude to constitute a risk of electric shock to persons.

CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN

• High, voltage is used in the operation of this product to reduce the risk of elect shock, do not remove the cover of the cabinet, refer servicing to qualified service personnel.
• If the TV has any changes or coarse adjustments, electric shocks are hurt, do not attempt to open machine maintenance and customer contact centers need an overhaul.

IMPORTANT SAFETY PRECAUTIONS

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use his apparatus near water.
6. Clean only with dry doth.
7. Do not block any ventilation openings. Install by the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety, If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at Plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments /accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used cautious when moving the cart/apparatus combination to avoid injury tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods. Caution:
14. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
15. The mains plug is used as a disconnect device, the disconnect device hall remains readily operable.
16. The socket-out shall be installed near the equipment and shall be easily accessible.
17. This product should never be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.
18. The apparatus shall not be exposed to dripping or splashing and no objects filled with liquid, such as vases, shall be placed on the apparatus.
19. Do not place any sources of danger on the apparatus(e.g.liquid filled objects, lighted candles).
20. Wall or Ceiling The appliance should be mounted to a wall or ceiling only as recommended by the manufacturer.
21. Never place the TV, remote control, or batteries near naked flames or other heat sources, including direct sunlight. To prevent the spread of fire, keep candles or other flames away from the TV, remote control, and batteries at all times.
22. The USB terminal should be loaded with 0.5A under normal operation. These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions. unless you are qualified to do so.
23. The battery shall not be exposed to excessive heat such as sunshine, fire, or the like.
24. This equipment is a Class I or double-insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.
25. The maximum using environment temperature is 45 degrees. The Maximum using altitude is 2000 meters.

COMPONENTS

• A Kogan 43″ UHD QLED SMART TV
• B Remote control
• C Stand (x2)
• D BA4 x 18 mm screw (x4)
• E AAA battery (x2)
• F Quick-start guide
• G Warranty card

NOT INCLUDED

• Phillips head screwdriver, antenna cable, broadband internet connection.

TV BUTTONS AND TERMINAL INTERFACE

Note: The following is only a functional schematic, And the actual position and arrangement of different models may be different.

Terminal Interface

Note: The following are the various terminal interfaces, the actual position, and arrangement, and the number of different models may be different.

EXTERNAL DEVICE CONNECTION DIAGRAM

TV INSTALL AND CONNECT

• Set your TV
  • To put your TV in a firm place which can bear the weight of the TV.
  • To avoid danger, please don’t position the TV near the water or heating place (such as a light, candle, or heating machine), and do not block the ventilation at the back of the TV.

Connect the antenna and power

1. Connect the antenna cable to the antenna socket on the back of the TV.

2. Plug the power cord of the TV (AC 100-240V~ 50/60Hz).
   Turn on TV

3. Connect the power supply, enter the standby mode (red light), press the power button of the TVor the power button on the remote control to turn on the TV

   • Note: Picture for reference purposes only.

INSTALLATION INSTRUCTIONS

TV STAND INSTALLATION INSTRUCTIONS

1. Open the carton and remove the TV and scattered accessories and base (some models without base).
2. To avoid damaging the TV,please cover it with a soft mattress, put it on the table, face down on the soft material, and screw the neck of the base to the TV.
3. screw the base and connected it to the TV.
4. the installation is complete.
   • Note: Picture for reference purposes only. Please prevail in kind.

REMOTE CONTROL OVERVIEW

INITIAL INSTALLATION

1. Initial Installation
   • The first time you switch the TV on, the initial step screen appears which guides you through the initial process. Please according to the Text Tips finish the initial installation.
   • Pairing Bluetooth Remote
   1. Press “BACK” and Home simultaneously on the remote control to enter the Bluetooth pairing mode. The indicator light on the remote control will flash when starting the pairing mode.
   2. Select the “Skip” icon to skip the pairing mode.
   • Language select
   • Use buttons to select system languages, then press 【 O K 】 to confirm.
   • TV Set-up select
   • Use the buttons to select your TV setup, then press【 O K 】 to confirm.
   • Set up Google TV TM
   1. Use your Android™ Smart phone to download and open the Google Home App on your phone.
   2. Use the Google Home to scan the QR code on the TV device.
   3. Follow the instructions in the Google Home App.
   • Note: Press “BACK” to cancel
   • If you just want to use your TV normally, please select “Set up basic TV”
   • Set up basic TV
   • Press the “OK” button and enter the next page to Select your wifi network.
   • Configure the wifi network
   • Press the buttons to select the Wi-Fi you wish to connect to enter the password and then confirm to connect.
   • if you select “Skip”, it could be performed in the homepage or settings menu.

APP INSTALL/MOVE/UNINSTALL

Terms of Service

• By accepting the Terms of Service to improve the product experience, select “Accept” to proceed with this condition.

Google Services

• Select “Accept” to confirm if you want your location identified on your Google TV and agree to automatically send diagnostic information to help improve your experience.

Region or Country select

• Use the buttons to select your region or country, then press “OK” to confirm.

Disclaimer Terms

Tuner mode Setting

• Use buttons to select Antenna/Cable/Satellite to scan the TV channel, then press (OK) to confirm. If you select “Skip”, the channel scan could be performed in the menu.

Check Settings

• Please verify settings in the system settings, then select “Start now”.

Play Auto Installs

Select install or uninstall the recommended apps by using this process. Select “Start exploring” to the next page.

HOME

Once you have completed the initial setup, you will now enter the home by screen or press button to display the homepage.

Some country’s home screen UI may display differently from the above image, please refer to the product for details

1. For You
   • Selected the “For you” to browse content from across your Apps, intelligently organized just for you.
2. Movies & Shows
   • Watch what’s happening live. Movies and Shows are grouped in ways that reflect your interests, So you can binge your favorite sagas and find your way to unchartered worlds.
3. Apps
   • Selected the “Apps” to have access to all your applications. Pre-installed applications are available for you in this row.
4. Library
   • Find your purchases, rentals, and watchlisted content across TV, mobile, and web here.
5. Search
   • Thousands of movies and shows at the sound of your voice, Ask Google to quickly find what you want to watch.

Settings

Allows you to set various performances on your TV.

1. Press the button to select “Settings” which is in the upper right corner of the screen.
2. Press the button to select the option which you want to adjust in the Settings menu.
3. Press the “OK” button to enter.

Channel and inputs
Display the scan sub-menu based on different channel installation modes

1. Press the button to select “Channel Source” & “Inputs”.
2. Press the “OK” button to enter “Channels”, then press to choose Analog, antenna to scan the channels.
3. Press the button to select “Inputs”, press “OK” to enter “Inputs”, then press to choose HDMI1, HDMI2, HDMI3, HDMI4, Composite etc.

HOME

Network & Internet: Adjust all network settings and check the connection if you have connection problems.

1. Press the button to select “Network & Internet” in the settings menu.
2. Press the button to select Wi-Fi/Add new network/Scanning always available/Proxy settings/IP settings.

System

1. Press the button to select the options of About, Date & Time, Timer, Language, Inputs, Picture, Sound, Google Assistant, Reset, and others.
2. Press “OK” to jump to the corresponding sub-option.

About

1. Press the button to check additional information such as System update, Device name. Restart, Status, and more.
2. Press the button to return to the previous menu.
3. Press button to exit the menu.

The above pictures are for reference only, please refer to the product for details.

Factory Reset
If a Factory reset is selected, it will erase all data from your device’s internal storage, including your Google account, system and apps data and settings, and downloaded apps.

SETTINGS
TV SOURCE SETTING

• To enter TV source on the Homepage

1. Press the button to select the input source.
2. Press button, then select “Channels” and select “New Channels available” to enter

Accounts & sign-in

• To have access and to download applications, you must sign in with a Google Account.
• Once you open Google Play, you will be prompted to sign in or create a new account.
• Once you have signed in, you will be brought to the below page, scroll through the list of applications available for download or go to the search button, and search via entering text or by asking Google Assistant on your voice remote.
• The above pictures are for reference only, please refer to the product for details.

HOW TO TURN OFF THE AUTO SLEEP FUNCTION

Menu – > Settings – > Device Preferences -> Power – > Off

SPECIFICATIONS

• Audio
  • Speakers 2 x 10W
• Connectivity
  • Ethernet (RJ45) Yes
  • HDMI 2.0
  • HDMI-ARC Yes | HDMI 3
  • HDMI-CEC Yes | HDMI 3
  • USB 3 x USB 2.0
  • Wi-Fi IEEE 802.11 a/b/g/n+
• Dimensions
  • Distance Between Legs 788.3 mm
  • Without Stand 956.5 x 555.8 x 88.5 mm
  • With Stand 956.5 x 588.2 x 171.5 mm
  • VESA Wall Mount Pattern 200 x 200
  • Weight 11.02 kg
  • Display
  • Colors 1.07G
  • Computer Supported Resolutions 640×360, 853×480, 1024×576, 1280×720, 1366×768, 3840×2160 (@60Hz)
  • Contrast Ratio 5000:1
  • Native Aspect Ratio 16:9
  • Refresh Rate 144Hz
  • Resolution 3840 x 2160
  • Response Time 6.5ms
  • Size 43”
  • Viewing Angle 178°/178°
• Features
  • EPG Yes
  • HDCP Yes | 2.0
  • TV Resolution UHD
  • Browser No
  • USB Media Playback Yes
  • USB Media Playback Formats JPG, JPEG, PNG, BMP, MP3, DD, DD+, AAC, MPG, MPEG4, H.264, 2160p30
• Inputs
  • Composite (AV) 1
  • HDMI 4
• Outputs
  • 3.5mm Stereo Audio 1
  • Optical Audio Out 1
• Performance
  • CPU CA75@1.3GHz+A53@1.15GHz
  • GPU BXE4-32MC1@700Mhz
  • OS Android 11.0
  • RAM 2GB
  • Storage Capacity 16GB
• Power
  • Average Consumption 100 W
  • Energy Consumption 338 kWh per year
  • Energy Rating 3 Star
• Tuning And Signal
  • Tuner Type DVB-T/T2

Note:

• Design and specifications are subject to change without notice.
• The weight and dimensions shown are approximate.

TROUBLESHOOTING

• Common fixes
• • Many minor issues can be resolved by hard resetting, power cycling the unit, or upgrading the firmware.
  • To perform a hard reset or power cycle, please use the following steps.
  • Unplug it from the main power socket and leave it for 10-15 minutes.
  • Press and hold the power button on the TV for 5 seconds.
  • Connect the TV back to the power and turn it on.
• Poor picture and sound quality
  • Try a different channel
  • Adjust the antenna
  • Check all connections
• No picture or sound in TV status
  • Try another channel
  • Press the TV/AV button
  • Make sure the TV is plugged in
  • Check the antenna connection
• No sound or sound is too low at maximum volume
  • Check the volume settings on any external speakers connected to your television
  • Adjust the TV volume accordingly
  • Check another channel or input
  • Check that MUTE hasn’t been turned on
• Picture rolls vertically
  • Check all connections
• No color, wrong color, or tints
  • Make sure the program itself is broadcast in color
  • Select the picture menu, then adjust the color and tint submenus
• Blurred or snowy picture, distorted sound
  • Check the direction, location, and connections to your antenna
  • Issues may be caused by the use of an indoor antenna (poor signal)
• Remote control malfunctions
  • Replace remote control batteries
  • Check battery terminals
  • If the remote is out of range, move closer to the TV
  • Remove any obstructions between the remote and the IR sensor of the TV
  • Make sure the power cord to your TV is plugged in and turned on
• The image is not centered on the screen
  • Adjust the horizontal and vertical position
• “No Signal” on HDMI source
  • Test the device with a different HDMI cable
  • Plug the device into another HDMI port
  • Try a different device connected to the same cable and port

Care & maintenance

• Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth.

Cleaning the screen

• Wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then use it to wipe the screen.
• Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.

Cleaning the casing

• To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.

For our full TV troubleshooting guide, head online to help.kogan.com. © Copyright 2024, Kogan.com – KAQL43XQ98GSVA THIS USER GUIDE COVERS THE FOLLOWING MODELS Kogan 43” UHD QLED SMART GOOGLE TV (Series 9 Q98G)

References

• Kogan Help Centre

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