SERVER SE-SS-TDP3.0 Touchless Dispensers & Stations User Manual

: June 5, 2024
: SERVER

SERVER SE-SS-TDP3.0 Touchless Dispensers & Stations

SERVER-SE-SS-TDP3.0-Touchless-Express-Triple-Dispensing-Station-
product

TOUCHLESS EXPRESS™ MODEL

SE-SS-TDP1.3

100259 – USA MARKET
100367 – EXPORT
100449 – EURO
100450 – AUST
100571 – UK
Single

MODEL 100256

POWER SUPPLY/CORD

SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-Dispensing-Station-
fig3

PARTS – TOUCHLESS SERVER EXPRESS®

SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-Dispensing-Station-
fig4

SAFETY

WARNING-
ELECTRICAL SHOCK COULD OCCUR This unit must be earthed or grounded.
This requires all three prongs (terminals) on cord plug to be plugged into power source.

Patent #: 10961105
US NEMA 5-15 plug models are UL listed. Euro, UK & Australian plug models are CE listed.
According to food and safety regulations, most foods must be stored and/or served at certain temperatures or they could become hazardous. Check with local food and safety regulators for specific guidelines.
Be aware of the product you are serving and the temperature the product is required to maintain. Server Products, Inc. can not be responsible for the serving of potentially hazardous product.

IMPORTANT
Clean, rinse, sanitize, and dry parts daily or regularly to comply with local sanitization requirements.
NSF International lists this pump as:
“Not acceptable for dispensing potentially hazardous foods.”

FLAVOR DECAL INSTALLATION

SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-Dispensing-Station-
fig5

PUMP ASSEMBLY

WASH ALL PARTS PROPERLY BEFORE USE.
**INSERT PINCH VALVE
** into pump housing.
TIP: Squeeze the pinch valve open before installation to ensure it isn’t stuck shut.

INSTALL DOME
Press dome into housing fully. Ensure valve flap covers bottom opening.

INSTALL TUBE
Lubricate with a small amount of clean water.
Rotate and position until both pegs on housing fit into holes on tube.

INSERT DISCHARGE FITTING

into pump housing discharge tube.
Place loop of fitting around peg on end of discharge tube to secure.

CONSISTENCY OF WHAT YOU DISPENSE
THIN (hot sauce) SMALL
THICK (ketchup or mustard)MEDIUM
THICKER (relish or tartar sauce) LARGE

SETUP

PRACTICE SAFETY.
WASH ALL PARTS PROPERLY BEFORE USE. See page 11.

IMPORTANT!
Before first use and periodically throughout operation, clean sensor window with a microfiber cloth to keep it free of debris in order to function properly.

POUR

Remove internal jar from the back of the shroud by removing the back slide panel and pull out through the back. Fill jar to 1-inch below the handles to allow for displacement of product when pump is inserted. Do NOT pour directly into dispenser shroud. Put lid on jar and slide jar through the back panel of the shroud and put slider panel back on the shroud.

INSTALL PUMP & PRIME

Align pump guides into slots in shroud and guide the pick-up tube through the hole in the lid and into the food product. Prior to putting lid on, prime the pump with your hand(s) by pressing the dome and releasing until food product fills the discharge tube. SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-
Dispensing-Station-fig10

PLACE LID ON TOP

Align slots on front of lid with tabs on front of shroud and pull locking spring pin out on back of lid and push down into locking position. Release locking spring pin to lock into position. SERVER-SE-SS-TDP1.3-Touchless-
Express-Triple-Dispensing-Station-fig11

PLUG UNIT INTO POWER SOURCE

SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-Dispensing-Station-
fig12 TURN UNIT ON

ACTUATE THE PUMP

HOW TO OPERATE

TOUCHLESS DISPENSE

Place one hand over sensing window while holding portion cup or food item underneath dispensing point. SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-
Dispensing-Station-fig15

HOW IT WORKS

The sensing window detects your hand 1″ to 3″ away from the surface of the window.
Unit will not dispense product if cleaning the surface of the sensing window because it’s within 1″.
If hand is held through an entire dispense cycle, the dispenser will dispense approximately 1 oz of product and then stop. You will need to pull your hand away and then replace hand back over the sensing window to start another portion.
If hand is pulled away prior to a full cycle, the unit will stop dispensing and the portion will be less than 1 oz.

MANUAL DISPENSE

For manual dispense, press the area below the sensor window. ****

SENSOR LIGHT

WHAT DO THE DIFFERENT SENSOR LIGHT COLORS MEAN?

• Sensor light color sequences at time of dispenser power up. First there will be a blue sensor light that will flash, then a green sensor light, then a red sensor light and finally a blue sensor light that will appear and stay lit, indicating the dispenser is in a ready state to begin dispensing.
• A green sensor light will appear when the sensor is triggered by a break in the sensing “beam” (hand over sensor). It stays green through the dispensing cycle and won’t turn back to blue until the sensing “beam” is clear (remove hand).
• A red sensor light will appear if a dispensce cycle is interupted before completion. The red light will stay on until the unit is reset. Reset the unit by powering the unit down and then powering the unit up again.
• A red sensor light that stays on or flashes on and off indicates that there may be a control board problem.
• If dispenser continues to run after any dispense cycle, this may indicate a problem with the cam switch.

WHAT IF THERE IS NO SENSOR LIGHT?

Make sure power inlet supply connector is plugged into the back of the lid and that the cord is plugged into a power source and into the power supply all the way.
Make sure the power switch on the back of the lid is pressed to the “On” position.
Ensure that the lid is securely attached to the shroud and locked into place with the spring pin. If lid is not securely tight and in the locked position, the cover safety switch release may not be fully engaged and the unit will not power up.
If the electrical system or gearmotor fails, there will be no light on at all. If this happens or the dispenser stops working for some reason and you rule out the power supply, turn the power switch to the “Off” position, unplug the power inlet supply connector from the back of the lid for 5 seconds and then plug the connector back into the power inlet and then power the switch to the “On” position. This sequence of operations will make the mechanical and electrical system reset the system to the home or start position.
No sensor light at any time may indicate a control board problem.

TAKE-DOWN & DISASSEMBLY

SERVER-SE-SS-TDP1.3-Touchless-Express-Triple-
Dispensing-Station-fig19

POWER DOWN
Turn power switch to the “Off” position and unplug unit from the power source.
REMOVE LID
Pull locking spring pin(s) out on the back of the lid and pull lid up then slide the lid forward to disengage lid slots from the shroud tabs on front of the unit.
REMOVE INTERNAL JAR WITH LID
Slide back panel off of shroud and pull out jar and lid. Internal food holding jar and lid are dishwasher safe.
FLUSH & RINSE PUMP
Place lower end of pump into container of hot water. Pump until all remaining product is expelled and only water flows from discharge tube.
DISASSEMBLE

CLEANING

WARNING-
ELECTRICAL SHOCK COULD OCCUR

Electrical components of unit could be damaged from water exposure or any liquid.
Never immerse lid into water or any liquid.
Never use a water jet or pressure sprayer on lid.
Ensure unit is “OFF” and unplugged.

Pump 100265

CLEAN
Remove lid and pull out pump. After disassembling pump, clean all parts with soap and hot water.
RINSE
fully with clear water.
SANITIZE
all parts according to local sanitization requirements. All parts in contact with food must be sanitized.
AIR DRY
all parts fully

Use dishwashing soap and hot water

External surfaces may be wiped clean with a clean damp cloth.
Dry all parts fully with a clean soft cloth.
Glass and surface cleaners approved for use in food contact areas may be used.
Do not use abrasive, caustic or ammonia based cleansers.
Do not use metal scrapers or cleaning pads that could scratch surfaces.
Internal food holding jar and lid are dishwasher safe.

IMPORTANT!
Periodically clean sensor window with a microfiber cloth to keep it free of debris in order to function properly.

CARE OF STAINLESS STEEL

This unit is constructed with stainless steel— one of the best materials for food serving and storage.
If you notice corrosion beginning on any stainless steel surface, you may need to change the cleansing agent, sanitizing agent, or the cleaning procedures you are using.

A mildly abrasive nylon or brass brush may be used to remove any stubborn food or mineral deposits on interior surfaces of unit.
Fully rinsing and drying all parts can help prevent corrosion. Elements and minerals in tap water can accumulate on stainless steel parts and create corrosion.
Do not use products containing acids, alkalines, chlorine, or salt. These agents can corrode stainless steel.

TROUBLESHOOTING

UNIT DOES NOT TURN ON?

Ensure power inlet supply connector is plugged into the back of the lid.
Make sure to plug cord into power supply.
Ensure power is available from source.
Ensure power switch is on the “On” position.
If still not working, turn the power switch to the “Off” position, unplug the power inlet supply connector from the back of the lid for 5 seconds, then plug it back in and turn the power switch to the “On” position. This makes the mechanical and electrical system reset to the start position.
Ensure lid is fastened to shroud with spring pin(s).

DIFFICULT TO ATTACH PARTS?
Wet parts with clean water to help fit.

DOME POPS OFF?

Clean thoroughly. Food residue could prevent a tight seal between dome and housing.
Ensure dome edges are flush with housing.

UNIT TRIPS THE BREAKER? (GROUND FAULT INTERRUPTER)

Never expose electrical components to water or liquid. This may result in damage. Unit may not function. If electrical components have gotten wet:
Turn off unit and unplug.
Allow unit to dry completely.

SERVER PRODUCTS LIMITED WARRANTY

This Server product is backed by a two-year limited warranty against defects in materials and workmanship. See Server-Products.com for details.

GENERAL SERVICE, REPAIR OR RETURNS

Before sending any item to Server Products for service, repair, or return, contact Server Products customer service to request a Return Authorization Number. Merchandise must be sent to Server Products with this number. Service is extremely prompt. Typically, units are repaired and ship out within 48 hours of receipt.
Merchandise being returned for credit must be in new and unused condition and not more than 90 days old and will be subject to a 20% restocking charge.