Tranya M20 True Wireless Earbuds User Manual

June 1, 2024
Tranya

Tranya M20 True Wireless Earbuds

Email: support@tranya.com tranya.com/pages /register-product

PACKAGE LIST

Tranya-M20-True-Wireless-Earbuds-FIG-2

IMPORTANT NOTES

  1. Register your product on tranya.com to get an EXTRA three-month warranty for free.
  2. Before using the M20 wireless earbuds, please charge both the case and earbuds.
  3. We provide three pairs of rubber eartips (including the set installed on the earbuds), please choose the best fit for you.Tranya-M20-True-Wireless-Earbuds-FIG-3
  4. If both earbuds don’t sync with each other, please reset the earbuds.
  5. If the earbuds don’t charge,  please clean the charging slot on the case and the contact surface on the earbuds.
  6. If the sound becomes low without control, please use tweezers to take out and remove the net inside the earbuds.

TOUCH CONTROL

Tranya-M20-True-Wireless-Earbuds-FIG-6

POWER ON

Tranya-M20-True-Wireless-Earbuds-FIG-8

POWER OFF

Tranya-M20-True-Wireless-Earbuds-FIG-7

Note: When the charging case is at low battery or out of power, the earbuds will not automatically power on/off, please turn them on/off manually.Tranya-M20-True-Wireless-Earbuds-FIG-1

WEARING

  1. Put the earbuds into your ears.
  2. Rotate the earbuds to auricle side to fit snugly.

CONNECT THE EARBUDS

  1. Power on the earbuds and turn on the Bluetooth in your phone.
  2. Select “M20” and confirm.

INSTALL TRANYA AUDIO APP

Open your App store or Google play and search “Tranya Audio” to install it.Tranya-M20-True-Wireless-Earbuds-FIG-13

CHARGING

  1. Charging the Earbuds
  2. Power DisplayTranya-M20-True-Wireless-Earbuds-FIG-14
  3. Charging the Case with Type-C Cable(included)

HOW TO RESET THE EARBUDS

If your earbuds stop syncing with each other, please follow the below steps to reset the earbuds:

  1. Pick up both earbuds and long press the power button for 5s to power off.Tranya-M20-True-Wireless-Earbuds-FIG-16
  2. Long press both earbuds for 8s until the indicator light flashes.
  3. The earbuds will synch with each other and enter pairing mode automatically.

FAQ

Q: Why does signal interruption occur in some places, such as along the railway and the airport?
A: There are usually lots of underground cable lines along the places mentioned above, which might cause electromagnetic interference and result in the signal interruption.

Q: My earbuds don’t charge, what can I do?
A: Please try to follow the below steps:Tranya-M20-True-Wireless-Earbuds-
FIG-18

  1. Clean the charging slot on the charging case.
  2. Clean the charging connector on the earbuds.

Q: Why won’t my earbuds power on/off automatically?
A: The earbuds would not power on/off automatically when the case is at low battery or out of power. Please recharge the case.

Q: Will the Bluetooth mouse cause signal interference?
A: Perhaps. When your Bluetooth mouse and earbuds are connected to the same device, it might happen.

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