Tranya M20 True Wireless Earbuds User Manual
- June 1, 2024
- Tranya
Table of Contents
Tranya M20 True Wireless Earbuds
Email: support@tranya.com tranya.com/pages /register-product
PACKAGE LIST
IMPORTANT NOTES
- Register your product on tranya.com to get an EXTRA three-month warranty for free.
- Before using the M20 wireless earbuds, please charge both the case and earbuds.
- We provide three pairs of rubber eartips (including the set installed on the earbuds), please choose the best fit for you.
- If both earbuds don’t sync with each other, please reset the earbuds.
- If the earbuds don’t charge, please clean the charging slot on the case and the contact surface on the earbuds.
- If the sound becomes low without control, please use tweezers to take out and remove the net inside the earbuds.
TOUCH CONTROL
POWER ON
POWER OFF
Note: When the charging case is at low battery or out of power, the
earbuds will not automatically power on/off, please turn them on/off
manually.
- For more information, please visit:tranya.com
- For any assistance, email us support@tranya.com
WEARING
- Put the earbuds into your ears.
- Rotate the earbuds to auricle side to fit snugly.
CONNECT THE EARBUDS
- Power on the earbuds and turn on the Bluetooth in your phone.
- Select “M20” and confirm.
INSTALL TRANYA AUDIO APP
Open your App store or Google play and search “Tranya Audio” to install
it.
CHARGING
- Charging the Earbuds
- Power Display
- Charging the Case with Type-C Cable(included)
HOW TO RESET THE EARBUDS
If your earbuds stop syncing with each other, please follow the below steps to reset the earbuds:
- Pick up both earbuds and long press the power button for 5s to power off.
- Long press both earbuds for 8s until the indicator light flashes.
- The earbuds will synch with each other and enter pairing mode automatically.
FAQ
Q: Why does signal interruption occur in some places, such as along the
railway and the airport?
A: There are usually lots of underground cable lines along the places
mentioned above, which might cause electromagnetic interference and result in
the signal interruption.
Q: My earbuds don’t charge, what can I do?
A: Please try to follow the below steps:
- Clean the charging slot on the charging case.
- Clean the charging connector on the earbuds.
Q: Why won’t my earbuds power on/off automatically?
A: The earbuds would not power on/off automatically when the case is at low
battery or out of power. Please recharge the case.
Q: Will the Bluetooth mouse cause signal interference?
A: Perhaps. When your Bluetooth mouse and earbuds are connected to the same
device, it might happen.