StarTech com USB32DP4K USB 3.0 to HDMI Adapter User Guide

USB 3.0 to DisplayPort™ External Video Adapter – 4K
USB 3.0 to HDMI® External Video Adapter – 4K
User Guide

*USB32DP4K shown
USB32DP4K / USB32HD4K

USB32DP4K USB 3.0 to HDMI Adapter

Manual Revision: 05/16/2023
For the most up-to-date information, please visit: www.startech.com

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential  installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no  guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is  encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative  purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct  acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related  documents are the property of their respective holders.

Introduction

Note: Connect a maximum of five USB32DP4K or USB32HD4K adapters on a single PC
Packaging Contents

• 1x USB 3.0 4K Display Adapter
• 1x Instruction Manual

System Requirements

• DisplayPort-enabled Display (e.g. Monitor or Projector) (for USB32DP4K) Or
• HDMI-enabled Display (e.g. Monitor, Projector, Television) (for USB32HD4K)
• USB-enabled computer system with an available USB 3.0 port
• A supported Operating System
• Please visit www.StarTech.com/USB32DP4K or www.StarTech.com/USB32HD4K  for a list of supported operating systems
• CPU: Quad Core 2.4GHz or Higher (i5 recommended)
• RAM: 4GB or higher

Installation

Driver Installation
If the host is running Windows or ChromeOS, the drivers should install automatically.
If you are running a supported operating system that is not Windows or ChromeOS, or the drivers do not automatically install, disconnect the dock from the computer, then:
a. Navigate to www.StarTech.com/USB32DP4K or wwwStarTech.com/USB32HD4K and click the Drivers/Downloads tab.
b. Under Driver(s), download the Driver Package for your operating system. Follow the steps outlined in the Installation guide that is included in the Driver Package to install the drivers/software.
Multiple USB Video Adapter Installation
Ensure you have the latest version of the drivers installed; otherwise, please download them from the StarTech.com website (www.startech.com).

1. Complete the standard driver installation steps up to the point of connecting the first USB Video Adapter.
2. Connect another monitor/display to the second USB Video Adapter, and turn on the display.
3. Connect the USB connector on the second USB Video Adapter to an available USB port on the host computer. The driver installation will begin automatically.
   Repeat these steps for each additional USB Video Adapter you wish to install. Once all USB Video Adapters are installed, reboot the computer. After rebooting, you may be prompted to reboot one final time; please do so.

Configure the Display
To arrange, extend, duplicate or change other display settings related to the USB Video Adapter, use the operating system’s Display Settings.

Specifications

HDMI (USB32HD4K)
Chipset ID| Display link DL5500
Color| Black
Enclosure Type| Plastic
Audio| Yes
Supported Resolutions| Widescreen (16/32 bit): 3840 x2160 (4K), 2560×1600, 2048×1152, 1920×1200, 1920×1080, 1680×1050,
1600×900, 1440×900, 1360×768, 1280×800, 1280×768, 1280×720
Standard (16/32 bit): 1600×1200, 1400×1050, 1280×1024, 1280×960, 1152×864, 1024×768, 800×600
Widescreen Supported| Yes

Technical Support

StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and access our comprehensive selection of  online tools, documentation, and downloads.
For the latest drivers/software, please visit: www.startech.com/downloads

Warranty Information

This product is backed by a two year warranty.
In addition, StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with
equivalent products at our discretion. The warranty covers parts and labor costs only.
StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss  of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If  such laws apply, the limitations or exclusions contained in this statement may not apply to you.
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StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.

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