Westinghouse Electric Pressure Washer User Manual

June 7, 2024
Westinghouse

**Westinghouse Electric Pressure Washer User Manual

**

Introduction

Thank you for choosing Westinghouse!
PLEASE READ BEFORE RETURNING THIS PRODUCT FOR ANY REASON.

If you have a question or experience a problem with your Westinghouse purchase, call us at 855-944-3571 to speak with an agent.
SAVE THIS MANUAL FOR FUTURE REFERENCE.

HOW TO REGISTER YOUR WESTINGHOUSE PRODUCT
To register your new product, call 855-944-3571 or visit
www.westinghouseoutdoorpower.com/register MAKE SURE TO HAVE SERIAL NUMBER ON HAND

WARNING!
Drilling, sawing, sanding or machining wood products can expose you to wood dust, a substance known to the State of California to cause cancer. Avoid inhaling wood dust or use a dust mask or other safeguards for personal protection. For more information go to www.P65Warnings.ca.gov

DISCLAIMERS:
All information, illustrations and specifications in this manual are based on the latest information available at the time of publishing. The illustrations used in this manual are intended as representative reference views only. Moreover, because of our continuous product improvement policy, we may modify information, illustrations and/or specifications to explain and/or exemplify a product, service or maintenance improvement.
We reserve the right to make any change at any time without notice. Some images may vary depending upon which model is shown.

ALL RIGHTS RESERVED:

No part of this publication may be reproduced or used in any form by any means – graphic, electronic or mechanical, including photocopying, recording, taping or information storage and retrieval systems – without the written permission of Westinghouse Outdoor Power Equipment.

Caution : ALWAYS WEAR EYE PROTECTION TO PREVENT INJURY TO EYES WHEN OPERATING THE POWER WASHER.

Package Contents

Package Contents

Part Description Quantity
A Upper Spray Gun Holder 1
B Lower Spray Gun Holder 1
C Casters 4
D Power Washer Unit 1
E Spray Tips 4
F Hose Holder 1
G O-Ring Replacement Kit 1
H Hose 1
I Spray Gun 1
J Spray Gun Safety Lock 1
K Lance 1

Product Specifications

Model

|

ePX3000

---|---

Max PSI (lbs/sq. in.)

| 2030
Max GPM (Gal/per min)|

1.76

Water Temperature

| Cold water only
Volts|

120

Amps

| 13
Weight (lbs.)|

24.9

Safety Information

Please read and understand this entire manual before attempting to assemble, operate, or install the product.

This manual contains information that relates to PROTECTING PERSONAL SAFETY and PREVENTING EQUIPMENT PROBLEMS. It is very important to read this manual carefully and understand it thoroughly before using the product. The symbols listed below are used to indicate this information.

DANGER
Potential hazard that will result in serious injury or loss of life.

WARNING
Hazard that could result in serious injury or loss of life.

CAUTION
Potential hazard that may result in moderate injury or damage to equipment.

Note: The word “Note” is used to inform the reader of something the operator needs to know about the tool.

WARNING
To reduce the risk of injury, the user must read and understand the instructions before using this product.

  • WARNING – When using this product, basic, precautions should always be followed, including the following:
  • ALWAYS take time to read all the instructions before using the product.
  • Understand and know how to safely stop the product and bleed pressures quickly. Be fully familiar with all controls.
  • Keep operating area clear of all people, animals and hazardous objects.
  • DO NOT overreach or stand on unstable support. Keep good footing and balance at all times.
  •  Follow the maintenance instructions as specified in the manual.
  •  It is recommended to carefully read understand all operating aspects of the pressure washer outlined in this manual to avoid personal injury and/or  damage to property and to maximize your power washing experience.
  •  This power washer conforms to CSA and other safety and consumer standards . DO NOT modify or rebuild any part of your power washer.
  • DO NOT use your power washer when you are under the influence of alcohol or drugs. Use this power tool carefully and only when you are alert.
  •  Watch your balance and footing while using your power washer. Surfaces become slippery when wet and are extra slippery when using a detergent or cleaner.
  • NEVER operate the power washer in bare feet, sandals, or open-toed shoes.
  •  When using the power washer near children, make sure they are closely supervised by an adult to avoid injury. NEVER let a child use the power washer.
  • DO NOT touch the high pressure spray with your fingers, hands, feet and be careful to avoid any contact with your eyes as the powerful spray can cause blindness or blast holes in the skin.
  • ALWAYS wear eye protection to prevent injury to eyes when operating the power washer.
  • To avoid accidents causing injury, ALWAYS use the trigger safety lock when the power washer is not in use even if the spraying stops for a moment.
  •  The power washer is equipped with a Ground Fault Circuit Interrupter (GFCI) which greatly reduces the chance of electric shock while the unit is in use. If replacement of the plug or cord is needed, use only identical replacement parts.
  • Point the spray gun in a safe direction when beginning to use your pressure washer.
  • NEVER spray directly at a person, animal, electrical device, or the unit itself. The pressure washer can break glass if hit with direct contact.
  •  When first using the spray gun, hold the spray gun and lance with two hands when pulling the trigger (one hand to pull the trigger and the other to stabilize the gun) until you get used to the “recoil” from the spray gun.
  •  When you turn the power switch to the off position, water pressure may remain in the system. To release the pressure, point the spray gun in a safe direction and pull the trigger.
  • NEVER spray flammable liquids.
  • NEVER use the power washer in areas that contain combustible dust, liquids or vapors.
  • Examine the hose regularly. Replace if damaged. Due to the high pressure involved, it cannot be repaired if cut or damaged.
  •  Only use detergent specifically formulated for power washers and follow instructions on the detergent’s label.
  •  Detergent can be harmful to your skin, eyes and lungs. Please be cautious when handling any chemicals.

Dish and laundry soap is too thick and will clog the nozzle of your detergent bottle.

IMPORTANT: Store the power washer indoors in a heated environment to prevent the water in the unit from freezing and expanding. When the water freezes
and expands, the high-pressure pump will crack and render the pressure washer inoperable. It is recommended you use pump saver (not included) to protect pumps from freezing and cracking.

  • NEVER use hot water with your power washer. It will overheat and damage the seals and components in the high-pressure pump that cannot be repaired.
  • NEVER leave the power washer “ON” while it is unattended.
  • ALWAYS turn the water supply “ON ” before turning the power washer power to “ON”. Running the pump dry of water will cause damage to the internal components and render the pressure washer inoperable.
  • NEVER use a water supply to your power washer that exceeds 150 PSI maximum
  • NEVER disconnect the high pressure hose from the power washer while the system is pressurized.
  • NEVER permanently engage the trigger mechanisms on the spray gun.
  • NEVER operate the power washer unless all components are properly and securely connected
  • NEVER allow the power washer pump to run for more than one minute after you have turned off the water supply. This can cause the motor and pump to overheat and fail.
  • NEVER use an extension power cord.
  • NEVER use an extension power cord since it causes voltage drop and can burn the motor. Also increases risk of electric shock to the operator.
  • NEVER use lances or other parts that are not compatible for this specific Westinghouse unit.
  • NEVER spray any electrical outlet with your power washer.
  • Inspect the power cord before using. DO NOT use it if it is damaged.

KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE

Servicing of a Double-Insulated Appliance

Ground Fault Circuit Interrupter Protection:

This pressure washer has a ground-fault circuit-interrupter (GFCI) built into the plug of the power-supply cord. A GFCI provides additional protection from the risk of electric shock. If replacement of the plug or cord is necessary, use identical replacement parts that include GFCI protection.

In a double-insulated product, two systems of insulation are provided instead of grounding. Grounding means are not provided for a double insulated product, nor should grounding means be added to the product.

Servicing a double-insulated product requires extreme care and knowledge of the system, and should only be done by qualified service personnel.

A double-insulated product is marked with the words “Double Insulation” or “Double Insulated”. Product may also be marked with symbol shown below:

  • Double Insulated Product
    Double Insulated Product
    Plug

Preparation

Before beginning assembly of product, make sure all parts are present. Compare parts with package contents list and hardware contents list. If any part is missing or damaged, contact customer service at 855-944-3571. DO NOT attempt
to assemble the product.

Estimated Assembly Time: 10 minutes

Assembly Instructions

  1. Slide caster (C) tab into slot on bottom corner of power washer unit (D). Repeat for the remaining casters.
    Assembly Instructions

  2. Slide hose holder (F) onto tab on the right side of power washer unit (D).
    Assembly Instructions

  3. Slide upper spray gun holder (A) tab into slot on left side  of power washer unit (D).
    Assembly Instructions

  4. From below, slide lower sprayer gun holder (B) tabs into slots on bottom left side of power washer unit (D).
    Assembly Instructions

  5. Hold back the collar at one end of the end of the hose (H). Push firmly to connect hose fitting to the water outlet tube on the front of the power washer unit (D). Twist the collar clockwise to secure. Confirm hose is locked into the water outlet by slightly pulling on the hose.
    Note: DO NOT use pliers or locking pliers to tighten.
    Assembly Instructions

  6. Hold back the collar at the other end of the hose (H). Push firmly to connect hose fitting to spray gun (I). Twist collar clockwise to secure. Confirm hose is locked into spray gun by slightly pulling on them.
    Assembly Instructions

  7. To remove the hose, twist collar counter clockwise then pull back to release the hose (H) connection from the spray gun (I).
    Assembly Instructions

  8. To lock the trigger of the spray gun (I), aim the gun away from you and pull up on the safety lock (J). After doing so, squeeze or pull the trigger to make sure it is locked and will not move. ALWAYS keep spray gun (I) locked when not in use.
    Assembly Instructions

  9. Insert lance (K) into spray gun (I) and turn clockwise to tighten (DO NOT overtighten)
    Note: ALWAYS engage the safety lock (J) when changing lances and spray tips to ensure that they do not accidentally eject with force during removal.
    Assembly Instructions

  10. Attach spray tips (E) into end of lance (K) by pressing selected tip into place. It will make a “click” sound when firmly in place.
    Note: ALWAYS engage the safety lock (J) when changing lances and spray tips to ensure that they do not accidentally eject with force during removal.
    Assembly Instructions

  11. To remove spray tip (E), pull back on collar of lance (K) and pull out spray tip
    Assembly Instructions

  12. Attach a garden hose to the garden hose adapter on the back of the power washer unit (D).
    Note: Flush out garden hose before connecting to garden hose adapter.
    Assembly is now complete. Read and observe all safety instructions before turning on the power washer.
    Assembly Instructions

Operating Instructions

  1.  Turn on water supply at the faucet.
  2. Make sure the “ON/OFF” switch is in the “OFF” position. The power switch has international symbols: On (|) Off (O).
  3.  Completely unwind the power cord and plug into a grounded 120 volt outlet.
  4. Release the spray gun safety lock (J) on the spray gun (I). Point the spray gun in a safe direction and squeeze the trigger until there is a steady stream of water, releasing water and air out of the hose. Lock the spray gun.
  5. Turn the power switch to the “ON” (|) position. The unit will run on for 1-2 seconds and shut off. This is a normal function of the auto-start feature.
  6. Begin power washing by squeezing the trigger all the way into the handle.
  7.  Release the trigger to stop the power washer.
  8.  Allow the motor to come to a complete stop before squeezing the trigger again.
  9. Squeezing the trigger rapidly will cause the auto-start feature to miss an on/off cycle and may prevent the washer from turning on. Use slow, deliberate trigger pulls to avoid this.
  10.  ALWAYS test a small area to avoid damaging the surface.

Operation Tips

  • When using detergent, fill bottle with a properly formulated detergent-to-water ratio, following instructions on the container.
  •  DO NOT use thick, gel-like detergents, as they will clogthe power washer  and can cause damage.
  • It is normal to hear the motor run intermittently whenthe trigger is not being  squeezed. The pump is priming itself to operate when the trigger is squeezed
  •  Turn off the power washer if not being used after five minutes.
  •  The O-rings in the hose should be cleaned regularly and lubricated with non-water soluble grease such as petroleum jelly.
  •  Keep the spray tip cleaning wire nearby for unclogging the tips.

How to Avoid Damaging Surfaces

  • Damage to surfaces being cleaned occurs when the impact force of the water pressure exceeds the durability of the surface. Bare wood can be penetrated; paint can be peeled off, etc. You can vary the force of the power washer by adjusting
    1.  The angle of the nozzle to the surface being cleaned.
    2. The distance from the nozzle to the surface being cleaned.
  • NEVER use a narrow, high-pressure stream of water on soft surfaces.
  • When cleaning windows, it is recommended to use a minimum of 25° spray tip to protect the glass. A 0° spray tip is to concentrated of a spray and may shatter the window. Position spray tip at a 45° angle, approximately four to five feet away from the window. Squeeze the trigger and vary the spray pattern and angle until optimum cleaning efficiency is achieved.

Care and Maintenance

Detergents

  • Use detergents designed for power washers. Hardware stores or home centers may offer detergents for different cleaning projects. The cleaning solution should be the consistency of water in order to prevent detergent bottle and spray tip from clogging.
  • This system applies detergent under low pressure using the black spray tip only. The cleaning power of the detergent is enhanced when applied with low pressure and enough time is given to break down dirt and grime.
  • When finished applying detergent, remove excess detergent from the on board  tank and run one tank of clear water using the low pressure black spray  tip to thoroughly clean all excess detergent out.
  • Remove and clean the detergent filter on the siphon tube to avoid detergent from caking and clogging the filter.
  • ALWAYS spray detergent on a dry surface.
  •  DO NOT pre-soak area. Wetting the surface first dilutes the detergent and educes its cleaning ability.
  •  DO NOT allow detergent to dry on surface. On vertical surfaces, apply detergent to lower surfaces first and work your way up to prevent streaks in the dirt and grime. Rinse detergent by pressure washing from bottom up for same reason.
  •  For tough stains, it may be necessary to reapply the detergent and use a bristled brush to scrub the stain. Subsequent power washing after brushing should successfully remove dirt.

Cleaning Garden Hose Adapter

The screens inside the garden hose adapter should be cleaned periodically.

  1.  Rinse with clean water.
  2. Place back into the adapter.
    Cleaning Garden Hose Adapter

Cleaning Spray Tips

A clogged spray tip can significantly reduce water pressure and/or cause the unit to pulsate while spraying.

  1. Turn off the unit and the water supply.
  2.  Relieve any pressure trapped in the hose by squeezing the trigger 2-3 times, then lock the spray gun.
  3. ALWAYS remove spray tips before cleaning.
  4.  Using the spray tip cleaner provided, insert the wire into the spray tip hole and slide back and forth until debris is dislodged.
  5.  Back flush water through the spray tip using a garden hose and highest  pressure available (hold thumb over water nozzle to increase pressure).
    Cleaning Spray

Storage

  1. When the pressure washing session is complete, turn off the power switch.
  2. Unplug the power cord from the outlet.
  3. Turn off the water supply. Pull the trigger on the spray gun 2-3 times to drain out excess water and to release any remaining water pressure.
  4.  Disconnect the garden hose adapter from the water inlet. DO NOT allow the power washer to run with no water flowing through it.
  5. It is recommended to run pump saver through the pump and high pressure hose
    •  Install the pump saver by attaching the bottle to the garden hose adaptor and open the valve on the bottle.
    •  Plug in the power-cord and turn the pressure washer on/off switch to the “ON” position and pull the trigger for 5 seconds in order to activate the pump and purge the pump saver through the pump system and hose.
    • Once you are done, turn the on/off switch to the “OFF” position, pull the trigger to release the internal pressure and then disconnect the hose and accessories from the power washer.
  6.  Remove hose from spray gun.
  7.  Remove lance from spray gun. Place the gun in the holder on the side of the unit. Place lance into any of theslots in the back of the unit.
  8. Hook the power cord around the power cord holder.

Troubleshooting

If you have any questions regarding the product, please call customer service at 1-855-944-3571.

Pr o blem Corrective Action
Unit will not turn on
  1.  Make sure the power washer is OFF. Plug the electrical cord into a grounded 120 volt outlet (no electrical extension cord should be used). If the electrical cord will not plug into your outlet, your electrical outlet is not properly grounded and should not be used. Use another electrical outlet.
  2. Pull trigger on gun to ensure water flow.
  3. If it is still not working, call Customer Service.
    Note: When power switch is turned on, the power washer will turn on by itself for 1-2 seconds and shut off.

The unit is running but there is no water flow.|

  1. Check the water source. Unclog the spray tip on the lance. (See spray tip cleaning instructions under “Cleaning Spray Tips”.) Or, remove the lance and spray directly out of the spray gun. This will indicate if the problem is with the lance.

Water is leaking where the hose connects to the spray gun.|

  1. Make sure there is an o-ring at the end of the metal tip of the hose. If no o-ring is present, the connection between the hose and spray gun will leak. O-Ring replacements are included in the package contents.

The power washer turns on for 2 seconds, shuts off, and will not turn back on. Is the unit defective?|

  1. When the water is connected, the accessories are assembled properly, and the power switch is turned on, the power washer may turn on for 1-2 seconds to prime the pump. It automatically shuts off and waits for the spray gun trigger to be pressed. When the trigger is pressed, water starts flowing through the pump. The water sensor in the pump detects the moving water and automatically turns the power washer on.
  2. Turn the power switch to ‘OFF’, press the trigger on the spray gun so that you have a steady stream of water. Continue pressing the trigger, open the spray gun and at the same time, turn the power switch ‘ON’.

WESTINGHOUSE OUTDOOR POWER EQUIPMENT THREE YEAR LIMITED WARRANTY

WESTINGHOUSE OUTDOOR POWER EQUIPMENT’S RESPONSIBILITY

Westinghouse Outdoor Power Equipment LLC (“Westinghouse”) warrants to the original purchaser that its Westinghouse line of electric pressure washers will be free from defects in material and workmanship. Under normal use and maintenance from the date of purchase, Westinghouse agrees to repair or replace at Westinghouse’s sole discretion, any defective product free of charge at any authorized Westinghouse Authorized Service Dealer within the below listed applications, time periods, limitations, and exclusions. THIS LIMITED WARRANTY IS EXTENDED TO THE ORIGINAL PURCHASER ONLY AND IS NOT TRANSFERABLE TO SUBSEQUENT OWNERS EXCEPT FOR EMISSION RELATED PARTS. For a list of Westinghouse Authorized Service Dealers refer to www.wpowereq.com or call 1-855-944-3571.

OWNER’S RESPONSIBILITY
To ensure hassle-free warranty coverage, it is important that you register your Westinghouse electric pressure washer online at www.wpowereq.com,
by automated phone at 1-855-944-3571, or by filling out and returning to Westinghouse the warranty registration card supplied with your pressure
washer. Registering your product confirms your warranty coverage and provides a direct link between you and Westinghouse should it become
necessary to contact you.

Your receipt for purchase including date, model and serial number must be maintained and presented to Westinghouse customer service in order to obtain warranty service. Proof of purchase rests solely with you, the original purchaser. You must demonstrate reasonable care and use and follow preventive maintenance and storage guidelines as prescribed in the operator’s manual for your Westinghouse unit. Should a product difficulty occur, you must, at your expense, deliver or ship your Westinghouse unit to an Authorized Service Dealer for warranty repairs (which must occur within the applicable warranty period), and arrange for pick-up or return of your unit after the repairs have been made. If proof of purchase is not available to establish purchase date nor is the product registered as described herein, the date of manufacturing as recorded.

To find the Westinghouse Authorized Service Dealer nearest to you, call Westinghouse customer service and support at 1-855-944-3571 or visit the “Locate a Service Dealer” page at www.wpowereq.com Should you require assistance or have questions concerning Westinghouse’s Warranty Statement, you can contact us through online at www.wpowereq.com or call 1-855-944-3571.

PRODUCT WARRANTY APPLICATIONS AND PRODUCT WARRANTY PERIODS CONSUMER APPLICATION
For the purposes of this limited warranty, “Consumer Application” means usage by the original purchaser for the purpose of personal residential household or recreational use. For those using this product for a consumer application, the following warranty terms apply:

Parts and labor will be fully covered for a period of one year from the date of purchase.

Parts only will be fully covered for a period of two years from the date of purchase.

At Westinghouse’s sole discretion, certain replacements be fully covered for a period of three years from the date of purchase.

COMMERCIAL APPLICATION
For the purposes of this limited warranty, “Commercial Application” means usage by the original purchaser for the purpose of income producing, business relation use. Once a Westinghouse electric pressure washer has been used for income producing and business related purposes, it shall thereafter be considered a product used for a “Commercial Application” and the following warranty terms apply.

Parts and labor will be fully covered for a period of ninety days from the date of purchase.

EXCLUSIONS
The following items are excluded from warranty coverage:

  •  Utilization of non-Westinghouse replacement parts except where authorized by Westinghouse in writing
  • Costs of routine/normal maintenance
  • Repairs or diagnostics performed by a non-authorized service dealer except where authorized by Westinghouse in writing
  • Product failures due to normal wear and tear, accident, misuse, abuse, negligence, or improper use
  •  Product failures due to any external cause, including but not limited to: collision, theft, vandalism, riot, war, fire, freezing, lightning, earthquake, windstorm, hail, water damage, flood damage, tornado damage, rodent/pest related damage, or hurricane damage
  •  Products that are modified or altered in a manner not authorized in writing by Westinghouse
  •  Any incidental, consequential, or indirect damages caused by defects in materials or workmanship
  •  Any incidental, consequential, or indirect damages caused by delay in repair or replacement of defective part(s)
  •  Product failure due to misapplication
  • Telephone, cellular phone, fax, internet, or any other communication-related expenses \
  • Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found
  •  Overnight freight or special shipping costs for replacement parts
  •  Overtime, holiday, or emergency labor costs.

DISCLAIMER OF IMPLIED WARRANTIES

This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of FITNESS FOR A PARTICULAR PURPOSE OR USE and any IMPLIED WARRANTY OF MERCHANTABILITY otherwise applicable to Westinghouse’s line of electric pressure washers and its affiliated companies shall not be liable for any special, incidental or consequential damage, including lost profits. There are no warranties extended other than as provided herein. This limited warranty may be modified only by Westinghouse Outdoor Power Equipment LLC. Any implied warranties allowed by law shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights. You also have other rights from state to state. WESTINGHOUSE OUTDOOR POWER EQUIPMENT LLC’S ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT AS STATED ABOVE. IN NO EVENT SHALL WESTINGHOUSE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF MWE INVESTMENTS, LLC’S NEGLIGENCE. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

This limited warranty is given by Westinghouse Outdoor Power Equipment LLC (777 Manor Park Drive, Columbus, OH 43228)

Replacement Parts

For replacement parts, call our customer service department at 1-855-944-357 1.

Replacement Parts

Part

| Description| Part #
---|---|---
C| Caster|

PWXA093

E1

| Soap – Black| PWXA014
E2| 0˚ – Red|

PWXA015

E3| 15˚ – Yellow|

PWXA016

E4

| 25˚ – Green| PWXA020
F| Hose Holder|

PWXA094

G

| O-Ring Replacement Ki| PWXA096
H| Hose|

PWXA013

I| Spray Gun|

PWXA008

K

| Lance| PWXA012
L| Garden Hose Adapter|

PWXA090

M

| Water Filter| PWXA091
N| GFCI Assembly|

PWXA092

References

Read User Manual Online (PDF format)

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