whirlpool W11355374B-SP Front Load Washer User Guide
- June 12, 2024
- Whirlpool
Table of Contents
whirlpool W11355374B-SP Front Load Washer
Product Information
This is a front load washer that comes with a Quick Start Guide for easy setup and operation. It is important to read the operating instructions and safety warnings before using the appliance. The washer is designed to provide efficient cleaning and fabric care for various types of loads.
Important Safety Instructions:
- Before operating the washer, read the IMPORTANT SAFETY INSTRUCTIONS in the appliance’s Owner’s Manual.
- Do not place items dampened with flammable fluids or gasolinein the washer.
- Avoid drying items that have had any type of oil on them, including cooking oils.
Product Features:
- Multiple cycles and settings are available for different types of loads.
- The control panel may vary in appearance depending on the model.
- If the model has a touch interface, use a light touch of your fingertip to ensure selections are registered.
- If the model has physical buttons, press them firmly.
- Selected settings and options are remembered for the next cycle.
- If power is lost, the washer will reset to factory defaults.
Items to Wash:
The washer is suitable for washing cottons, linens, and mixed-garment
loads.
Cycle Information:
Cycle: Normal
Temperature Options: Hot, Very Warm, Warm, Cool, Cold
Description: This cycle runs on a Warm temperature and Extra Fast spin speed for a Normal soil level.
Button Descriptions:
- POWER BUTTON: Touch to power up the washer.
- HOME BUTTON: Touch to access the home screen for cycle, settings, and options selection.
- FAVORITES BUTTON: Stores and accesses favorite cycles and a history of recently run cycles.
Online Ordering Information:
For detailed installation instructions, maintenance information, winter
storage tips, and transportation tips, refer to the Owner’s Manual included
with the machine. Additional information, including a full cycle guide,
warranty details, product dimensions, and complete instructions for use and
installation, can be found on the official Whirlpool website.
To access this information, visit https://www.whirlpool.com/owners (for customers in the United States) or https://www.whirlpool.ca/owners (for customers in Canada).
Product Usage Instructions
- Add HE Detergent: Refer to the Adding Laundry Products section in your Owner’s Manual for detailed information on adding HE detergent, fabric softener, and/or bleach.
- Load Clothes: Add the clothes loosely to allow for free movement during the wash cycle. Avoid tightly packing the washer as it may affect rinsing and spinning performance.
- Turn Power On: Ensure you have read the IMPORTANT SAFETY INSTRUCTIONS in the appliance’s Owner’s Manual before powering on the washer.
- Close Door; then Select Cycle and Settings: Close the washer door and choose the desired cycle and settings that best suit the load being washed. Follow fabric care labels and laundry product instructions for optimal fabric care.
- Press Start/Pause: Press the Start/Pause button to initiate the selected cycle and begin the wash process.
Note: Not all features, cycles, settings, and options are available on all models. Refer to your specific model’s documentation for precise information.
OPERATING INSTRUCTIONS
WARNING
Fire Hazard
Never place items in the washer that are dampened with gasoline or other
flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking
oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s Owner’s Manual, before operating this appliance.
NOTES:
-
Not all features and cycles are on all models, and control panel appearance may vary.
If your model has a touch interface, the control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name. If your model has physical buttons, make sure to press the button firmly. -
At cycle completion, your setting and option choices will be remembered for the next cycle. However, if power to the washer is lost, the settings and options will go back to the factory defaults.
Button Descriptions
-
POWER BUTTON
Touch to power up the washer. -
HOME BUTTON
Touch this button and the LCD screen will show the home screen, where you can select your cycle, settings, and options. -
FAVORITES BUTTON
Stores and accesses your favorite cycles and a history of your recently run cycles. -
LCD SCREEN
Use this screen to select cycle, settings, options, etc.
Temperature
The recommended wash temperature is preset for each cycle. Some preset
temperatures can be changed. You may select a different wash temperature based
on the level of soil and type of fabric being washed. For best results, use
the warmest wash water safe for your fabric, following the garment label
instructions. All wash temperatures feature a cold rinse.
Spin Speed
The recommended spin speed is preset for each cycle. Some preset speeds can be
changed. Faster spin speeds mean shorter dry times, but may increase wrinkling
in your load. Slower spin speeds reduce wrinkling, but will leave your load
more damp.
Soil Level
The recommended soil level is preset for each cycle. The Soil Level option
allows you to select a Light, Normal, or Heavy soil level setting. Some preset
soil levels can be changed. For heavily soiled and sturdy fabrics, select the
Heavy soil level setting. For lightly soiled and delicate fabrics, select the
Light soil level setting. Lower soil level settings will help reduce tangling
and wrinkling.
Extra Rinse
The Extra Rinse option provides an additional rinse to the selected cycle.
Pre-Soak
The Pre-Soak option can be set for 30 minutes, 1 hour, or 8 hours.
FanFresh®
The FanFresh® option will periodically tumble the load after the end of the
cycle for up to 12 hours. Touch FanFresh to activate this option. FanFresh®
may be ended at any time by touching the “X” on the touch screen to the right
of the estimated time remaining.
Steam Clean
The Steam Clean option adds additional soak and wash time to many cycles to
help remove tough stains, as well as a steam boost for added cleaning power.
An integrated heater helps to maintain optimal wash temperatures. See the
online “Cycle Guide” for cycles that allow the Steam Clean option.
Step 1. Add HE Detergent
NOTE: See the “Adding Laundry Products” section in your Owner’s Manual for
more information on adding HE detergent, fabric softener, and/or bleach.
Step 2. Load Clothes
Add load loosely. Items need to move freely for best cleaning.
Step 3. Turn Power On
Step 4. Close Door; then Select Cycle and Settings
Step 5. Press Start/Pause
Cycle Guide – Normal Cycle
Settings and options shown in bold are default settings for that wash cycle.
For best fabric care, choose the cycle, options, and settings that best fit
the load being washed. Always read and follow fabric care labels and laundry
product instructions. Avoid tightly packing the washer. The washer will not
rinse well or spin correctly if tightly packed. Not all settings are available
with each cycle, and some options cannot be used together. Not all options are
available on all models.
| Items to Wash: | Cycle: | Temperature: | Description: |
|---|---|---|---|
| Cottons, linens, and mixed-garment loads | Normal | Hot Very Warm Warm Cool | |
| Cold | This cycle runs on a Warm temperature and Extra Fast spin speed for a |
Normal soil level.
Online Ordering Information
For detailed installation instruction and maintenance information, winter
storage, and transportation tips, please see the Owner’s Manual included with
your machine.
For information on any of the following items, a full cycle guide, warranty,
detailed product dimensions, or for complete instructions for use and
installation, please visit https://www.whirlpool.com/owners, or in Canada
https://www.whirlpool.ca/owners. This may save you the cost of a service
call.
However, if you need to contact us, use the information listed below for the appropriate region.
United States:
1–866–698–2538
Whirlpool Brand Home Appliances Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692
IMPORTANT: Retain this guide for future use.
Canada:
1–800–807–6777
Whirlpool Brand Home Appliances Customer eXperience Centre 200–6750 Century
Ave. Mississauga, Ontario L5N 0B7
Add Garment
If you need to open the door to add one or two missed garments, you may do so
when “Add Garments” appears on the display. The time allowed to add a garment
will vary based on cycle selection and load size. Touch Add Garments once; the
door will unlock once the washer movement has stopped. This may take several
seconds. Then close the door and touch and hold Start again to restart the
cycle.
Delay Start
Touch the clock icon on the far right portion of the touch screen. The “Select
a start time” screen will show on the display. Scroll horizontally to select a
preferred start time for your wash cycle. The times will display in 15 minute
increments up to 8 hours. Touch Okay to set the start time. The display will
return to the home screen and the clock icon will turn brown.
REMOTE ENABLE BUTTON
Download the Whirlpool® app and follow the instructions to connect your washer
to your home WiFi network. You may also visit www.whirlpool.com/connect. In
Canada, visit: www.whirlpool.ca/connect.
TOOLS BUTTON
Touch this button to access the tools screen.
-
Load & Go™ Dispenser 1
Touch to activate Load & Go Dispenser 1 and to choose the detergent concentration. -
Load & Go™ Dispenser 2
Touch to activate Load & Go™ Dispenser 2. Then choose content and concentration. -
Control Lock
Touch this icon to lock the controls. Swipe up to unlock. -
Mute
Touch this icon to mute or unmute sounds. -
Utility Cycles
Touch this icon to access the following utility cycles: Drain & Spin and the Clean Washer with affresh® cycle. Touch the utility cycle you wish to use and follow the screen prompts.
NOTE: To get a Rinse & Spin cycle, select Drain & Spin and the Extra Rinse option. -
Preferences
Touch to access Times and Dates, Sound Volume, Display Settings, and Regional. Follow the screen prompts. -
WiFi
Touch to access Connect to Network. Follow the screen prompts. -
Info
Touch to access Service & Support, Store Demo Mode, Restore Factory, WiFi Terms and Conditions, and Software Terms and Conditions. Follow the screen prompts.
NOTE: All changes to settings will remain in effect until settings are changed again.
START/PAUSE
Touch and hold for 3 seconds to start, or touch to pause a cycle. After
pausing a cycle, press and hold for 3 seconds again to resume a cycle. When
you start a cycle, the door will lock, the washer will sense the load size,
the estimated time remaining will be displayed, and the wash cycle will begin.
As the wash cycle begins, you will notice the “Add Garment” prompt on the
machine.