joovy Qool Single Double Triple Stroller Instruction Manual
- June 5, 2024
- Joovy
Table of Contents
joovy Qool Single Double Triple Stroller
Safety and Warnings
WARNING
Please read these instructions carefully before use and keep them for future reference.
- Failure to follow these instructions could result in serious injury or death.
- Never leave child unattended.
- Ensure that all the locking devices are engaged before use.
- Avoid serious injury from falling or sliding out.
- Always use restraint system and ensure that children are positioned according to these instructions.
- Be certain that the stroller is fully opened, the safety latch is in position, and the wheel brakes are on before allowing children near the stroller.
- The parking device should always be engaged during the loading and unloading of children.
- The seat is not suitable for a child under 6 months.
- The maximum height of a child the product is designed to carry is 44 in (111.8 cm).
- The maximum weight of a child the product is designed to carry is 55 lbs. (25 kg).
- When used for carrying 2 children at the same time or 3 children at the same time, the total weight of all children must not exceed 110 lbs. (50 kg). Exceeding this total weight will cause excessive wear and stress on the stroller and may cause a hazardous unstable condition.
- When carrying 3 children at the same time, one of which is in the bench seat, note specifically that the rear bench seat is designed for a child that is at least 3 years old but LESS than 44 inches (111.8 cm) tall and less than 55 lbs. (25 kg).
- When a seat is installed in the front position on the stroller, DO NOT place a child into this seat unless you FIRST place a child into either a seat, a car seat or the bassinet that is installed in the high or middle position, or place a child on the rear bench seat.
- Never allow a child to step on the leg support or footrest to get into or out of the stroller.
- Do not use the stroller on stairways or escalators.
- Do not add any attachment not specifically recommended by Joovy.
- To avoid injury, ensure that your child is kept away when unfolding and folding this product.
- Any load attached to the handlebar affects the stability of the stroller. Hanging purses, totes, parcels, changing bags or other accessory items from handles or any other parts of the stroller may change the balance of the stroller and cause a hazardous unstable condition.
- The maximum weight that can be carried in the storage basket is 25 lbs. (11.3 kg). Excessive weight may result in a hazardous unstable condition.
- The included parent organizer and tray are for use ONLY on the Joovy Qool stroller. DO NOT use these on other stroller models.
- Never carry hot beverages or open containers in the parent organizer. The maximum weight allowed is 5 lbs. (2.3 kg).
- The maximum weight that can be carried in the tray is 2 lbs. (0.9 kg).
- Never allow your stroller to be used as a toy.
- Do not let your child play with this product.
- This product is not suitable for running or skating.
- Discard all packaging materials properly. Do not allow children to play with them.
- Check your stroller for loose rivets, snaps, worn parts, and torn material or stitching on a regular basis.
- Discontinue use of the stroller should it malfunction or become damaged.
CAUTION: While unfolding the stroller, be careful to keep your fingers from being pinched by moving parts.
Please do not return this product to the store.
If you experience any difficulty with the assembly or use of this product, or
if you have a question regarding these instructions, please contact Team 432
(page 15).
Please note: Styles and colors may vary.
Parts List
Additional Accessories (sold separately)
Customize your ride with a number of optional accessories for added
functionality. All accessories are sold separately.
Front Adapters
- Required for placing accessory in the front position
- Compatible with Second Seat, Bassinet, and Car Seat Adapter
Second Seat
- Forward or rear-facing
- High, middle, or front positions
- Removable/machine-washable seat fabric
- Front Adapters required
Bassinet
- High, middle or front positions
- Ultra-soft interior and mattress pad
- Adjustable ventilated canopy
- Zippered cover
- Machine-washable mattress pad cover
- Birth to 20 lbs.
- Front Adapters required
Bench Seat
- Click-in installation
- Holds a child from 3 years up to 55 lbs.
- Built-in footrest and 3-point harness
- Stays in place when folded
Rain Cover
- Custom-fit
- All-weather protection
- Vented
- Easy to install
Tote
- Largest on the market, 14” deep
- Carries up to 25 lbs.
- Four interior mesh pockets
- Multiple positions
- Easy click-in installation
- Easily removed and carried as an independent tote
Car Seat Adapter-Graco/Chicco
- Forward or rear-facing
- High, middle and front positions
- Click-in installation
Car Seat Adapters-Maxi-Cosi/Cybex/Nuna
- Forward or rear-facing
- High, middle, and front positions
- Click-in installation
Rear + Front Car Seat Adapters-Maxi-Cosi/Cybex/Nuna
- Forward or rear-facing
- Middle, High, Front, and Rear positions
- Click-in installation
Car Seat Adapters-Britax/BOB B-safe
- Forward or rear-facing
- High, middle, and front positions
- Click-in installation
Car Seat Adapter-Universal
- Forward or rear-facing
- High, middle, and front positions
- Strap on installation
For the most updated list of compatible infant car seats, please check our website at https://joovy.com/car-seat-compatibility-chart/
Stroller Assembly
IMPORTANT NOTE: Please refer to the end of this manual for all photos
that are referenced in parentheses in the instructions below.
Unpacking the Product
- Remove everything from the box – stroller frame, seat, two-seat brackets, two rear wheels, two front wheels, canopy, tray, parent organizer and documents (not shown).
- Discard all packaging materials properly including plastic coverings.
- DO NOT allow children to play with any packaging materials.
WARNING: Adult assembly is required for this product. No tool is required.
Unfolding the Stroller
NOTE: Remove packing foam from rear frame assembly to ensure the stroller locks in the open position.
- Orient the stroller with the handlebar facing upward and closest to you. Release the safety latch located on the left side of the stroller. (1)
- Pull upwards on the handlebar until the stroller is fully erected and the latching mechanism on each side engages. (2)
- Visually check and gently push down on the handlebar to ensure that the stroller is completely opened and locked before ANY use of the product.
WARNING: Keep children away from the stroller while unfolding. ALWAYS
ensure the folding mechanism on each side of the handlebar is fully engaged
when the stroller is in the unfolded position. This will prevent collapse of
the stroller. Possible pinching hazard – Be careful when unfolding the
stroller.
Installing/Removing the Front Wheels
- Slide one front wheel onto the front wheel post until it clicks in place. (3) Repeat for another wheel. Pull-on the wheels to ensure they are installed properly.
- To remove, press the metal release button on the back of the front wheel post and pull away from the stroller. (4)
Installing/Removing the Rear Wheels
- Install a rear-wheel by sliding the axle into the hole in the wheel hub until it clicks into place. (5) Repeat for another wheel. Pull-on the wheels to ensure they are installed properly.
- To remove, push down the metal release buttons beneath the rear axle bar and pull the wheels from the stroller. (6)
Installing/Removing the Seat
- Seat brackets can be placed in the high (rearmost) or the middle position on the stroller frame. (7)
- Slide the seat brackets onto the stroller frame at the desired height until they click into place. (8) Both seat brackets must be at the same height.
- Place the seat onto the stroller so that the male brackets on the bottom of the seat line up with the female brackets on the stroller frame.
- Push down on both sides of the seat until both sides snap into place. (9) Pull up on the seat on both sides to ensure it is secure.
- The seat can be placed on the stroller forward-facing or rear-facing. (10)
- To remove the seat, push the round buttons on both sides of the seat and pull away from the stroller. (11)
- To remove the seat brackets when changing the seat into another seat location, push the lever near the top and slide the bracket off. (12)
- To use the seat in the front position, front adapters (sold separately) must be installed. See Optional Accessories for more information on usage.
WARNING: When a seat is installed in the front position on the stroller,
DO NOT place a child into this seat unless you FIRST place a child into either
a seat, a car seat or the bassinet that is installed in the high or middle
position, or place a child on the rear bench seat.
Installing and Operating the Canopy
- Zip the back of the canopy to the top of the seatback. (13)
- Attach the canopy’s brackets to the sides of the seat frame by hooking them into place. (14)
- The canopy can be adjusted to be fully opened or closed. (15)
- The canopy can be made larger by unzipping the extension zipper and pulling the canopy open. (16)
- The mesh window can be left opened or closed. Unfold the fabric flap on the back of the canopy for the opened position. Fold the fabric flap over the mesh for the closed position. (17)
WARNING: Possible pinching hazard – Be careful when closing and opening
the side hinges so as not to pinch your fingers. ALWAYS zip canopy onto the
stroller frame when in use. NEVER operate the stroller without the canopy
completely zipped.
Installing/Removing the Tray
- Remove the two safety caps from the seat mount points by pressing the release button and pulling each cap off. Store the safety caps in a safe place for future use. (18)
- To attach the tray, orient it with the male fittings pointed towards the seat female fittings. (19) Insert the male fittings on the tray into the female fittings located on both sides of the seat until they snap into place. Pull outward on the tray to ensure it is secure.
- To remove the tray, squeeze the release buttons located under the tray arms and pull the tray up. (20)
- When using the stroller without the tray, always replace the safety caps.
WARNING: For use ONLY on the Joovy Qool Stroller. The tray is not a
restraint device. ALWAYS secure your child with the restraint system. NEVER
lift the stroller by the tray. Use caution when attaching the tray when there
is a child seated in the stroller. The maximum weight that can be carried in
the tray is 2 lbs. (0.9 kg). This product is not a toy. DO NOT allow children
to play with it.
Parent Organizer
- Loop one strap of the parent organizer around one side of the handlebar. Loop the strap back through the D-ring in the parent organizer. (21)
- Loop the rest of the strap back around the handlebar to attach the Velcro®. (22)
- Repeat for the other side. (23) Ensure the parent organizer is secure.
WARNING: For use ONLY on the Joovy Qool stroller. NEVER carry hot
beverages or open containers in this product. The maximum weight that can be
carried in the parent organizer is 5 lbs. (2.3 kg).
This product is not a toy. DO NOT allow children to play with it.
Stroller Operation
Front Wheel Swivel Locks
- To set the front wheels to either lock or swivel mode, twist the ring near the top of the wheel to the desired mode. (24)
Rear Wheel Brakes
- Always engage rear brakes before placing a child in or removing a child from the stroller.
- The rear wheel brakes can be engaged by pushing down on the brake lever and released by pulling up on the brake lever. (25)
NOTE: Rock the stroller back and forth to ensure the brake is fully engaged.
WARNING: ALWAYS set BOTH front wheels to the same mode before using a stroller. Always make sure the wheel brakes are engaged when the stroller is not being pushed so that the stroller will not roll away. Never leave stroller unattended, especially on a hill or incline, as the stroller may tip over or slide.
Securing the Seated Child
- There are three height adjustment positions for the shoulder harness. Adjust the height to the closest height above your child’s shoulders.
- To remove the shoulder harness, turn the plastic ends sideways and push them through the slots in the seatback and the seat fabric. Reattach the harness at the proper height by reinserting the plastic ends through the slots. Ensure both straps are the same height. (26)
- To unlatch the buckle, press the buttons on both sides and remove the male ends of each side. (27) Carefully place the child in the seat with the shoulder straps and pads over their shoulders and chest. Then place the crotch strap between the child’s legs.
- Combine the shoulder/waist buckles together, then place the crotch buckle on top of the combined buckles until all parts are in place. (28)
- Tighten the waist belt to be snug around the child’s waist.
- The shoulder, waist, and crotch straps may be adjusted using sliding plastic rings.
- Push down on the seatback to be sure it is secure. NEVER allow a child to step onto or sit on the leg support or footrest. This may cause the stroller to tip over.
WARNING: This seat is not suitable for children under 6 months. The maximum
height of a child the product is designed to carry is 44 in (111.8 cm). The
maximum weight of a child the product is designed to carry is 55 lbs. (25 kg).
When used for carrying 2 children at the same time or 3 children at the same
time, the total weight of all children must not exceed 110 lbs. (50 kg).
Exceeding this total weight will cause excessive wear and stress on the
stroller and may cause a hazardous unstable condition. Never leave child
unattended. Avoid serious injury from falling or sliding out. Always use the
restraint system.
Adjusting the Seat
- The seat has 4 positions. To adjust, pull up on the recline mechanism and pull the seat to the desired position. (29)
- When the recline mechanism is pulled, the seat may also be pushed all the way forward.
WARNING: When a seat is installed in the front position on the stroller,
DO NOT place a child into this seat unless you FIRST place a child into either
a seat, a car seat or the bassinet that is installed in the high or middle
position, or place a child on the rear bench seat.
WARNING: ALWAYS make certain that the recline mechanism is engaged before
placing the child in the seat, whether the seat is upright or reclined.
Adjusting the Footrest
- The footrest has 4 positions. To adjust the footrest to the higher positions, grasp the footrest and pull it upward to the desired position. (30)
- To adjust the footrest to the lower positions, press the release buttons in on both sides and rotate the footrest downward until it locks into place. (31)
Tray
- To use the tray’s swingarm, release one arm of the tray (either side) by squeezing the release button and rotating the tray upward. (32)
- The tray itself is removable from its frame and dishwasher safe. To remove the tray, push the buttons on both sides of the tray and pull the tray upward. (33)
- To reattach the tray, fit it down into the tray frame until both sides snap into place.
- When using the stroller without the tray, always replace the safety caps.
Adjusting the Handle
- The handlebar can be adjusted to 3 positions. To adjust the handlebar height, press and hold the button in the middle of the handlebar grip, and slide the handlebar to the desired position. (34) The handlebar will click into one of the pre-set positions when the button is released.
Storage Basket
- The storage basket should not be removed.
- Unzip the zipper to use the zipper pocket at the back of the basket.
WARNING: The maximum weight that can be carried in the storage basket is
25 lbs. (11.3 kg). Excessive weight may result in a hazardous unstable
condition.
Folding the Stroller
- Rear wheel brake lever MUST be engaged before folding the stroller.
- The stroller can ONLY be folded with one seat facing forward in the middle (lower) or rear (higher) position.
- Close the canopy if attached.
- Make sure the front wheels are in swivel mode and NOT locked.
- Push the handlebar to its lower position.
- Press the grey button on the right side of the stroller, below the handlebar. (35)
- Pull up on the triggers on both sides of the handlebar and slowly guide the handlebar down towards the rear wheels and safety latch. (36) The stroller should automatically lock into place. (37) DO NOT force the stroller closed.
- Pull up on the handlebar to ensure the safety latch is secure.
WARNING: Rear-wheel brakes MUST be engaged before folding the stroller. DO NOT force the stroller closed. ALWAYS keep children away from the stroller when folding. Possible pinching hazard – Be careful when folding the stroller. Do not fold the stroller with two seats and make sure to remove the front seat before folding.
Seat Fabric
- The seat fabric is removable for washing. First, unsnap both sides of the seat, for a total of 4 snaps. (38)
- Unzip the footrest fabric from the seat frame. (39)
- Pull out the top of the seat fabric from around the seat recline mechanism. (40)
- Pull the seat off the seat frame completely.
- Remove the covers around the harness, including the shoulder straps and crotch strap. (41)
- Open the zipper pocket at the back of the seat. Remove the plastic board out of the seatback.(42)
- Open the zipper pocket underneath the seat. Remove the plastic board out of the seat. (43)
- Open the zipper pocket at the bottom of the footrest fabric. Remove the plastic board out of the footrest. (44) The seat fabric is ready for washing.
- To reassemble the front seat, simply reverse the disassembly steps. Ensure all zippers and snaps are securely closed.
Care & Maintenance
Maintenance
All of the fittings, snaps, locks, rivets, and other hardware and plastic
parts on the stroller should be inspected periodically to ensure that they are
secured properly and not damaged or malfunctioning. The safety harness, as
well as all other straps and fabric items and their stitching should also be
inspected periodically to ensure that they are secured properly and not loose,
torn or otherwise damaged. All moving parts, such as wheels, brakes, and
hinges should also be checked periodically to ensure they are operating
properly. Any missing, broken, or worn components should be replaced
immediately, and the stroller should not be used until they are replaced. Only
original manufacturer’s components should be used. If needed, please contact
Joovy at our toll-free phone number.
Cleaning
The fabric material on this stroller can be cleaned using mild household soap
or detergent and warm water on a sponge or clean cloth. Seat fabric is
machine-washable. Remove the metal frame and PE boards from the seat before
washing. Do not use solvents, caustic or abrasive cleaning materials. To
minimize shrinkage, simply reattach the seat to the frame to dry. Do not
press, iron, dry clean, tumble dry or wring the fabric. Always allow the
fabric to completely air dry before using the stroller. The frame and wheels
should always be kept clean and free of dirt and foreign matter, especially
after operating the stroller in rain, snow, or other harsh environments. Use a
sponge or cloth dampened with warm water and a mild detergent cleaner to clean
the wheels after such use. See the Seat Fabric section for information on
removing the seat fabric for washing (page 10).
Storage
Direct sunlight may fade fabric and dry out wheels. Store stroller indoors to
prolong its appearance. DO NOT store outdoors. Ensure that the stroller is dry
before storing for prolonged periods. Always store the stroller in a dry
environment. Store the stroller in a safe place when not in use (i.e. away
from children). DO NOT place heavy objects on top of the stroller. DO NOT
store the stroller near a direct heat source such as a radiator or open fire.
US Configurations
Canada Configurations
Team 432
Please do not return this product to the store. If you experience any of
difficulty with the assembly or use of this product, or if you have a question
regarding these instructions, please contact Team 432:
United States
Joovy 877-456-5049, 8:30 am – 5:00 pm
Central Time
joovy.com LiveChat, 8:30 am – 9:00 pm Central Time
customerservice@joovy.com
Canada
Elfe Juvenile Products 800-667-8184,
8:30 am – 5:00 pm Eastern Time service@elfe.ca