True TUIADA-15-RS 15 75 lb Stainless Steel Ice Maker User Manual

True TUIADA-15-RS 15 75 lb Stainless Steel Ice Maker

Product Information

Specifications

• Maximum Ice Capacity: 75lb (34kg) per day
• Rated Ice Capacity: 75lb (34kg) per day
• Rated Ice Storage: 28lb (12.7kg)
• Rated Energy Consumption: 6.65 kwH per 100 lbs
• Rated Water Consumption: 24.2 Gal per 100 lbs

Product Usage Instructions

Installation Checklist

Before beginning the installation process, make sure to go through the provided installation checklist to ensure all necessary steps are completed.

Safety Information & Ownership

It is crucial to follow safety guidelines and ownership instructions to ensure the proper functioning of the unit. Always consult a trained professional for installation.

Cabinet Setup

After installation, ensure proper cabinet setup including leveling legs, kickplate installation, and ice scoop placement if applicable.

Cabinet Operation

Before operating the unit, familiarize yourself with the breaker reset power sequence, ice-making sequence, and electronic control operation for smooth functioning.

Maintenance & Cleaning

Regular maintenance is essential for the longevity of the product. This includes water filter replacement, condenser coil cleaning, appliance care, descaling, sanitizing, and winterizing as needed.

Servicing & Component Replacement

If servicing or replacing components becomes necessary, refer to the provided instructions for guidance on reversing the door, adjusting the door, and contacting customer service for assistance.

FAQs

• Q: What should I do if I discover freight damage during inspection?
  • A: If any damage is discovered, do not proceed with installation. Notify True customer service immediately and file a claim with the delivery freight carrier.

INSTALLATION CHECKLIST

To ensure no part of the installation process has been overlooked, complete the checklist below. Has an authorized True dealer or licensed installer inspected stainless steel surfaces for imperfection? (Cosmetic defects are covered by a limited 30-day warranty) Have all packaging materials been removed? Is the unit properly leveled with all leveling legs contacting the floor? Has the water filter been installed? Has the water supply been turned on? Have the water supply and drain connections been made? Is the water supply temperature always between 40-100°F (4.4-7.8°C)? Has the ice machine drain line been routed into an open drain with no more than 84″ (2,133.36 mm) vertical rise for 3/8″ O.D. tubing and no more than 100′ (30.48 m) run? Has the water supply been turned on? Is the power cord plugged into a properly grounded three-prong outlet in accordance with all applicable electrical codes? Have all connections been checked for water leaks? If not, pour water directly into the ice storage bin to ensure drain pump operation and inspect for leaks. Were the ice maker and storage bin disinfected prior to use? If not, see “Sanitizing” (page 67). Has the ice machine been turned on? During the initial fill, can you hear the water valve turn on and see water filling the reservoir tank? After the first ice cycle, did all 24 ice cubes fall into the bin during harvest? Have the first two batches of ice been discarded? Has the customer reviewed the unit’s operation in this manual? Has the customer reviewed the schedule of maintenance of the machine?

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15 INCH TRUE ICE® MACHINE MODELS

15″ STAINLESS STEEL

15″ OVERLAY PANEL

TUIADA-15-RS / LS-A~S 15″ CUSTOM FINISH
TUIA DA-15 -RS-A~10 4 -H0 4

TUIADA-15-RS / LS-A~O
CUSTOMIZE YOUR TRUE WITH A VARIETY OF FINISH AND HARDWARE OPTIONS AT
https://true-residential.com/custom/
FINISHES
HARDWARE

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NOTES

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SAFET Y INFORMATION & OWNERSHIP

FEATURES OF THE TRUE ICE® MACHINE OWNERSHIP
REFRIGERANT SAFET Y & WARNING INFORMATION SAFET Y L ABELS & LOCATIONS
BASIC SAFETY PRECAUTIONS & WARNINGS PROPER DISPOSAL OF THE CABINET
CABINET LOCATION & SPECIFICATIONS CONTACT US
OUTDOOR USE

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SAFET Y INFORMATION & OWNERSHIP
FEATURES OF THE TRUE ICE MACHINE
· Articulating, soft close hinge allows fully integrated, flexible installations.
· Produces up to 75lb (34kg) of clear ice per day with a storage capacity of 28lb (12.7kg).
· Bin Level Control for entertaining flexibility (50%, 65%, 70%, 85%, 100%).
· Patented TruLumina® LED lighting gently illuminates your product and allows you to choose from 14 different color options with the push of a button.
· Concealed digital control located behind toekick.
· Exclusive True Magna Scoop for easy storage on door.
· Industry exclusive, standard built-in drain pump.
· External water filter kit included ­ rated up to 1250 gallons.
· Automatic cleaning system.
· All undercounter models UL rated for outdoor use.
· Environmentally friendly R290 refrigerant.
· Energy Star rated.
· Industry-leading True Warranty.

PERFORMANCE SPECIFICATIONS

*Maximum Ice Capacity (lbs/day)

75lb (34kg) / day

**Rated Ice Capacity (lbs/day)

75lb (34kg) / day

**Rated Ice Storage (lbs)

28lb (12.7kg)

**Rated Energy Consumption (kWh/lbs)

6.65 kwH / 100 lbs

**Rated Water Consumption (Gal/lbs)

24.2 Gal / 100 lbs

*Performance rated at 70°F (21.1°C) air / 50°F (10°C) water / 30 psig (206.8 kPa) water pressure **Performance rated at 90°F (32.2°C) air / 70°F (21.1°C) water / 30 psig (206.8 kPa) water pressure

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SAFET Y INFORMATION & OWNERSHIP

OWNERSHIP
To ensure that your unit works properly from the first day, it must be installed properly. We highly recommend a trained refrigeration mechanic and electrician install your True equipment. The cost of a professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for freight damage. IF DAMAGE IS DISCOVERED, DO NOT INSTALL THE UNIT OR PUT IT IN SERVICE. Notify True customer service, and immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during shipment.
For any questions about installation, please contact your True dealer or True Residential Technical Service at 844-746-9423 or TrueResidentialService@TrueMfg. com. Please have your model and serial number available.
WARNING! PROPER INSTALLATION REQUIRES A CONNECTION TO THE WATER SUPPLY, A DR AIN, AND A DEDICATED ELECTRICAL CIRCUIT. THESE CONNECTIONS ARE THE RESPONSIBILITIES OF THE INSTALLER. IMPROPER CONNECTIONS CAN RESULT IN PERSONAL INJURY, PROPERT Y DAMAGE AND IMPROPER OPERATION. THE ICE MACHINE MUST BE INSTALLED ACCORDING TO ALL APPLICABLE NATIONAL, STATE AND LOCAL CODES AND REGULATIONS.
REFRIGERANT SAFETY & WARNING I N F O R M AT I O N
This unit contains hydrocarbon refrigerant (R-290). Please carefully and completely read all safety labels and the warnings below:
DANGER! Risk of fire or explosion. Flammable refrigerant used. DO NOT use mechanical devices to defrost refrigerator. DO NOT puncture refrigerant tubing; follow handling instructions carefully. To be repaired only by trained service personnel.

DANGER! Risk of fire or explosion (flammable refrigerant used), consult repair manual/owner’s guide before attempting to service this product. All safety precautions must be followed. Dispose of properly in accordance with local and federal regulations. Follow all safety precautions.
CAUTION! Keep all ventilation openings clear of obstruction in the appliance enclosure or in the structure housing the appliance.
INFORMATIONS DE SÉCURITÉ ET D’AVERTISSEMENT CONCERNANT LE FRIGORIGÈNE
Consultez l’étiquette de numéro de série à l’intérieur de l’armoire pour connaître le type de réfrigération des appareils. Pour une réfrigération aux hydricarbures seulement (R290), voir ci-dessous
DANGER! Risque de feu ou d’explosion. Le frigorigène utilisé est inflammable. Ne PAS! utiliser des appareils mécaniques pour dégivrer le réfrigérateur. Ne PAS! percer les tuyaux de réfrigérant ; suivre scrupuleusement les instructions de manutention. Les réparations doivent être effectuées seulement par à un technicien qualifié.
DANGER! Risque d’incendie ou d’explosion (réfrigérant inflammable utilisé), consultez le manuel de réparation/guide d’utilisation avant toute tentative d’intervention sur ce produit. Toutes les mesures de sécurité doivent être respectées. Mettez au rebut conformément aux règlements fédéraux ou locaux. Respectez toutes les précautions de sécurité.
ATTENTION! Éviter toute obstruction des ouvertures de ventilation dans la pièce où l’armoire est située ou sur l’armoire ellemême.

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SAFET Y INFORMATION & OWNERSHIP
SAFET Y L ABELS & LOCATIONS
Your new ice maker has labels placed in specific locations throughout the cabinet which identify important safety information. Please take a moment to familiarize yourself with the content and label locations.

FIG. 1. Example of safety label locations. Not all labels or locations shown.

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ON THE REAR PANEL

INSIDE THE COMPRESSOR COMPARTMENT

BENEATH THE EVAPORATOR COVER’S TOP PANEL

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SAFET Y INFORMATION & OWNERSHIP

BASIC SAFETY & WARNING PRECAUTIONS
· Take care during operation, maintenance or repairs to avoid cuts or pinching from any part/component of the cabinet.
· Units may pose a tipping hazard while uncrating, during installation, or when moving the unit.
· Ensure the unit is properly installed and located in accordance with the Installation Instructions before use.
· This appliance is not to be used, cleaned or maintained by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction.
· DO NOT allow children to play with the appliance or climb, stand, or hang on the unit’s shelves to prevent damage to the refrigerator and personal injury.
· DO NOT touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may stick to these extremely cold surfaces.
· Unplug the ice maker before cleaning and making repairs.
· Powering off the ice maker will not remove power from all components (e.g., light circuit and drain pump).
· DO NOT store or use gasoline, or other flammable vapors and liquids, in the vicinity of this or any other appliance.
· DO NOT store explosive substances such as aerosol cans with a flammable propellant in this appliance.
· Keep fingers out of the “pinch point” areas; clearances between the doors and cabinet are necessarily small; be careful closing doors when children are in the area.

· DO NOT use electrical appliances inside the food storage compartments of the units unless the appliances are of the type recommended by the manufacturer. NOTE: ALL SERVICING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN.
PROPER DISPOSAL OF THE CABINET
DANGER! RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old appliance, please follow the instructions below to help prevent accidents. Before throwing away your old ice machine: Take off the door.
DANGER ­ Risk of fire or explosion. Flammable insulation and/or refrigerant used. Dispose of all in accordance with local and federal regulations. Follow all safety precautions.
DANGER ­ Risque de feu ou d’explosion. Isolation et/ou réfrigérant inflammable utilisé. Toujours mettre au rebut conformément aux règlements fédéraux ou locaux. Respectez toutes les précautions de sécurité.

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CABINET LOCATION & S P EC I F I C AT I O N S
For more information regarding the installation location or cabinet specifications, please see “Prior to Installation” starting on page 17.
· Appliance is Certified to NSF Standard 12.
· Appliance is UL rated for outdoor use.
· Appliance is not suitable for an area where a pressure washer or hose may be used.
· Ensure the location will provide adequate clearances and sufficient airflow for the cabinet.
· Ensure the power supply for the cabinet matches the cabinet specification sheet or cabinet data plate and is within the rated voltage (±5%) Also, ensure the amperage rating of the circuit is correct and the circuit is properly grounded.
· The cabinet should always be plugged into its own individual dedicated electrical circuit. The use of adapter plugs and extension cords is prohibited.
CONTACT US
For any questions about installation, please contact your TRUE dealer or TRUE Residential Technical Service. Please have your model and serial number (see serial label location below) available so we can better assist you with your service- or parts-related inquiries.
Customer Service Phone: 888-616-8783 [email protected]
Warranty Department Phone: 844-849-6179 Tr u e Re si d e nt i al War r ant y @ t r u e m f g .c o m
Technical Service Department Phone: 844-746-9423 Tr u e Re si d e n t i al S e r v i c e @ t r u e m f g .c o m

SERIAL LABEL LOCATION Your serial label contains important information such as your model and serial number. The label is located on the upper left interior wall.
OUTDOOR USE
All True undercounter ice machines are rated for outdoor use. · The unit must be covered or otherwise protected
from direct exposure to rain. · For the safest possible outdoor installation, build
the unit into an undercounter kitchenette area within stone, brick, wood, etc. · If the unit is expected to be exposed to low air temperatures for a prolonged period of time, please turn the unit off and winterize the unit. See “Winterizing” (page 71).
NOTICE! DO NOT ALLOW THE ICE MACHINE TO BE EXPOSED TO TEMPERATURES BELOW 32°F (0°C) WITHOUT WINTERIZING THE UNIT AS THIS WILL CAUSE ANY WATER IN THE MACHINE TO FREEZE. FAILURES CAUSED BY EXPOSURE TO FREEZING TEMPERATURES ARE NOT COVERED BY THE WARR ANT Y.

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PRIOR TO INSTALLATION

ADA-COMPLIANT INSTALL ATION ROUGH OPENING & PL AN VIEWS [32″ (813 MM) OPENING] OPTIONAL INSTALL ATION ROUGH OPENING & PL AN VIEWS [34-1/2″ (877 MM) OPENING] CUSTOM OVERL AY PANEL SPECIFICATIONS CUSTOM OVERL AY PANEL INSTALL ATION ELECTRICAL SAFET Y & INSTALL ATION

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PRIOR TO INSTALLATION

Minimum Maximum

ALLOWABLE AIR TEMPERATURES

Air Temperature

Water Temperature

40°F (4.4°C)

40°F (4.4°C)

100°F (37.8°C)

100°F (37.8°C)

Water Pressure 20 psig (1.4 bar) 80 psig (5.5 bar)

ADA-COMPLIANT INSTALL ATION ROUGH OPENING & PLAN VIEWS [32″ (813 MM) OPENING] ROUGH OPENING
WIDTH 15″ min (381 mm)
ROUGH OPENING HEIGHT 32″ min (813 mm)

ANTI-SWEAT FOAM END PANELS
When installing two or more True units side-by-side, be sure to leave at least a 5/8″ (15.88 mm) gap between the cabinets, or install foam pads between the cabinets and on any side without this gap, to prevent moisture from developing on applications.
If installing anti-sweat foam end panels, True recommends applying a panel to each of the units being joined together. To order foam pads, contact our parts department at 844-849-6226 or Tr u e R e s id e n t i alP a r t s @ Tr u eM f g .c o m.
WATER LINE, DRAIN LINE, AND POWER CORD LOCATIONS
The ice maker must be installed with adequate clearance for water and drain connections at the rear of the unit. For plumbing specifications, please see “Plumbing Requirements & Installation” (page 36).

ROUGH OPENING
DEPTH 24″ min (609 mm)

SURROUNDING CABINETRY SURROUNDING CABINETRY

Avoid running wires or plumbing in this area.

9″ (228.6 mm)
16″ (406.4 mm)

9 11/16″ (233.1 mm)
FRONT VIEW OF CABINETRY OPENING

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7 15/32″ 190mm
4 29/32″ 125mm
2 3/8″ 61mm 1 23/32″ POWER CORD 44mm
2 9/32″ WATER LINE 58mm
3 21/32″ DRAIN LINE 93mm

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PRIOR TO INSTALLATION STAINLESS & FINISHED SOLID UNITS

STAINLESS STEEL DOOR

CUSTOM FINISH (DSK)

TUIADA-15-RS / LS-A~S

TUIADA-15-RS-A~10 4 -H0 4

14 7/8″ 377mm

PLAN VIEW DIMENSIONS

23 19/32″ 599mm 22 13/16″ 580mm
20 1/4″ 514mm

15/16″ 24mm

31 7/8″ 810mm

38 1/32″ 966mm

3 23/32″ 95mm

16 29/32″

90°

429mm

FRONT

SIDE

TOP

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SOLID OVERLAY UNITS

PRIOR TO INSTALLATION

SOLID PANEL-READY DOOR (OP)

TUIADA-15-RS / LS-A~O
NOTE: Unit shown with overlay panel provided by others.
OVERLAY EXACT WITH REG LEGS 08/15/22
PLAN VIEW DIMENSIONS*

14 7/8″ 377mm

23 1/2″ 597mm
22 3/4″ 578mm

31 13/16″ 808

FRONT

3 29/32″ 99
3 27/32″ 97mm

SIDE

38″ 965mm 16 7/8″ 429mm
TOP

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Dimensions may vary by ± 1/8″ (3.2 mm) *Depth measurement includes 3/4″ (19 mm) thick panel (not provided by True)

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OPTIONAL INSTALLATION

Minimum Maximum

ALLOWABLE AIR TEMPERATURES

Air Temperature

Water Temperature

Water Pressure

40°F (4.4°C)

40°F (4.4°C)

20 psig (1.4 bar)

100°F (37.8°C)

100°F (37.8°C)

80 psig (5.5 bar)

OPTIONAL INSTALL ATION ROUGH OPENING & PLAN VIEWS [34-1/2″ (877 MM) OPENING] Optional installations use combinations of 2-1/2″ (64 mm) leveling legs, 6″ (153 mm) grill, and custom overlay panels to raise (or appear to raise) the overall height of the unit. This section shows the cabinet specifications for the following configurations:
A. 2-1/2″ leveling legs and 6″ grill (stainless steel unit)
B. 2-1/2″ leveling legs, 6″ grill, and standard door overlay panel
C. 2-1/2″ leveling legs, 6″ grill, and tall door overlay panel.
D. Standard leveling legs and tall door overlay panel.
OPTIONAL INSTALLATION ROUGH OPENING
Please see the recommended dimensions for a nonstandard rough opening below. The height includes 2-1/2″ (64 mm) leveling legs in the measure. For unit specifications, please see Optional Installation Plan Views starting on page 23.

ANTI-SWEAT FOAM END PANELS
When installing two or more True units side-by-side, be sure to leave at least 5/8″ (16 mm) gap between the cabinets, or install foam pads between the cabinets and on any side without this gap, to prevent moisture from developing on applications.
If installing ant-sweat foam end panels, True recommends applying a panel to each of the
units being joined together. To order foam pads, contact our parts department at 844-849-6226 or Tr u e R e s id e n t i alP a r t s @ Tr u eM f g .c o m.

Avoid running wires or plumbing in this area.

ROUGH OPENING
WIDTH 15″ min (381 mm)
ROUGH OPENING HEIGHT 34-1/2″ min (876.3 mm)
ROUGH OPENING
DEPTH 24″ min (609 mm)
9″ (228.6 mm)
16″ (406.4 mm)
9 11/16″ (233.1 mm)

SURROUNDING CABINETRY SURROUNDING CABINETRY

FRONT VIEW OF CABINETRY OPENING

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OPTIONAL INSTALLATION WATER LINE, DRAIN LINE, AND POWER CORD LOCATIONS The ice maker must be installed with adequate clearance for water and drain connections at the rear of the unit.
7 15/32″ 190mm
4 29/32″ 125mm 2 3/8″ 61mm 1 23/32″ POWER CORD 44mm 2 9/32″ WATER LINE 58mm 3 21/32″ DRAIN LINE 93mm

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OPTIONAL INSTALLATION PLAN VIEWS
A & B. 2-1/2″ (64 MM) LEVELING LEGS WITH 6″ (153 MM) GRILL AND STANDARD DOOR (OVERLAY PANEL)
To order a 6″ (153 mm) grill (stainless steel or black) or the 2-1/2″ (64 mm) leveling legs please contact our parts department at 844-849-6226 or [email protected]. For custom panel specifications, please see “Custom Overlay Panel Specifications” starting on page 26.

14 7/8″ 377mm

TUIADA-15-RS / LS-A~O
PLAN VIEW DIMENSIONS*
22 5/8″ 575mm 21 7/8″ 556mm

34 1/4″ 870mm

FRONT

6″ 153mm
3 27/32″ 97mm

SIDE

37 1/8″ 943mm 16 7/8″ 429mm
TOP

Dimensions may vary by ± 1/8″ (3.2 mm) *Depth measurement includes 3/4″ (19 mm) thick panel (not provided by True)

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OPTIONAL INSTALLATION PLAN VIEWS
C. 2-1/2″ (64 MM) LEVELING LEGS WITH 6″ (153 MM) GRILL AND TALL DOOR OVERLAY PANEL (DOOR EXTENDS DOWN)
To order a 6″ (153 mm) grill (stainless steel or black) or the 2-1/2″ (64 mm) leveling legs please contact our parts department at 844-849-6226 or [email protected]. For custom panel specifications, please see “Custom Overlay Panel Specifications” starting on page 26.

14 7/8″ 377mm

TUIADA-15-RS / LS-A~O NOTE: Unit shown with overlay panel provided by others.
PLAN VIEW DIMENSIONS*
23 1/2″ 597mm 22 3/4″ 578mm

34 1/4″ 870mm

2 1/4″ 57mm
4″ 102mm

FRONT

3 27/32″ 97mm
SIDE

38″ 965mm 16 7/8″ 429mm
TOP

Dimensions may vary by ± 1/8″ (3.2 mm) *Depth measurement includes 3/4″ (19 mm) thick panel (not provided by True)

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OPTIONAL INSTALLATION PLAN VIEWS
D. STANDARD LEVELING LEGS WITH TALL DOOR OVERL AY PANEL (DOOR EXTENDS UP)
For custom panel specifications, please see “Custom Overlay Panel Specifications” starting on page 26.

14 7/8″ 377mm

OLAY TUIADA-15-RS/LS-A~O EXTEND UP REG LEG 01/06/22
PLAN VIEW DIMENSIONS

2 23/32″ 69mm

23 1/2″ 597mm
22 3/4″ 578mm

34 1/4″ 870mm
3 7/8″ 98mm
FRONT

3 23/32″ 94mm
SIDE

38″ 965mm
16 7/8″ 429mm
TOP

*Measures include 3/4″ (19 mm) thick panel (not provided by True) Dimensions may vary by ± 1/8″ (3.2 mm)

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OPTIONAL INSTALLATION

CUSTOM OVERL AY PANEL SPECIFICATIONS
Overlay units can be fitted with custom panels to match adjacent cabinetry. Please see this section for recommended panel specifications.

NOTE! PANEL HEIGHT CAN EXCEED THESE RECOMMENDATIONS BASED ON ROUGH OPENING SIZE AND CABINET SPECIFICATIONS.
True units assume 3/4″ (19 mm) thick overlay panels of the specified width (see spefiications tables) to be supplied by the end user or others. Thicker/wider panels increase the potential for panel interference. See fig.

115 º

NOTE! THIS INTERFERENCE CAN BE MINIMI Z ED W I T H A 9 0 ° D O O R S T OP. SEE “90° DOORSTOP INSTALLATION” (PAGE 48).

3/4″ (19 mm) panel(s)

FIG. 1. Panels 3/4″ (19 mm) thick are designed to not interfere with surrounding units or cabinetry.

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STANDARD SOLID DOOR OVERL AY PANEL – OPTIONAL INSTALL ATIONS A & B

For panel installation instructions, please see “Custom Overlay Panel Installation” (page 32).

14 – 5 / 8 ” (371.5 mm)

Panel Width

Specifications
14-5/8″ (371.5 mm)

Panel Height

27-7/8″ (708 mm)

Panel Depth

3/4″ (19 mm) max

Panel Weight

10lb (4.5kg) max

Rail Style Dimension

2″ (50.8 mm) min

2 7-7/ 8 ” (708 mm)

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PRIOR TO INSTALLATION

TALL DOOR OVERL AY PANEL ­ OPTIONAL INSTALL ATIONS C & D

Overlay units can be fitted with custom panels to match adjacent cabinetry. For example, the tall door overlay panel can extend the apparent height of the unit or disguise the actual height of a 6″ (600 mm) grill. For more detail, please see “Optional Installations Rough Opening & Plan Views” starting on page 21. Please see below for panel specifications.

14 – 5 / 8 ” (371.5 mm)

S P E C I F I C AT I O N S

Panel Width

14-5/8″ (371.5 mm)

Panel Height

30-1/8″ (765.2 mm)

Panel Depth

3/4″ (19 mm) max

Panel Weight

10lb (4.5kg) max

Rail Style Dimension

2″ (50.8 mm) min

30 -1/8″ (765.2 mm)

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6″ (153 MM) OVERL AY LOUVER GRILL TEMPL ATE ­ OPTIONAL INSTALL ATIONS A , B, & C
2-1/2″ (64 mm) leveling legs create a visible gap between the bottom of the grill and the floor. To conceal this gap with overlay, please see the custom overlay louver grill template below.

0″ 0mm 7 5/16″ 186mm 14 5/8″ 371mm

0″ 0mm 1 1/16″ 27mm 2 1/16″ 52mm
5 15/16″ 151mm
3/4″ 19mm
1 5/16″ 33mm

BACK

1/2″ 13mm
3/4″ 19mm 2X .1250 .1250 2X .5000 X 11.1250 THRU

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PRIOR TO INSTALLATION
4″ (102 MM) STANDARD OVERL AY LOUVER GRILL TEMPL ATE ­ OPTIONAL INSTALL ATION D
If so desired, you can replace the kickplate with a custom overlay louver grill. Please see the template below.

0″ 0mm 7 5/16″ 186mm 14 5/8″ 371mm

0″ 0mm 1 1/16″ 27mm 2 1/16″ 52mm 3 5/8″ 92mm
3/4″ 19mm
1 15/32″ 37mm

BACK

1/2″ 13mm
3/4″ 19mm 2X .1250 .1250 2X .5000 X 11.1250 THRU

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ADDITIONAL DOOR OVERL AY PANEL INFORMATION

· Custom door overlay panels must be at least 14-5/8″ (375.1 mm) x 23-13/16″ (605.1 mm) x 3/4″ (19 mm) to cover the panel-ready door front. Your panel dimensions may vary based on the rough opening size and / or adjacent cabinetry specifications.

· For correct hinge operation, be sure to install door overlay panels with its hinge side aligned flush with the door front’s hinge side.
· Doors have pre-drilled holes to assist overlay panel installation. See fig.

14 7/8″ 377mm

22 23/32″ 577mm

31 13/16″ 808mm

5 7/32″ 132mm

FRONT

R

2 31/32″ 75mm
SIDE

38″ 965mm

9 0°

16 7/8″

428mm

DOOTORP ASM COMP RH

0″ 0mm 29/32″ 23mm 1 17/32″ 39mm 8 23/32″ 222mm 9 11/32″ 237mm 14 5/8″ 371mm

0″ 0mm 1/2″ 13mm

TEC_TM_157 REV. D EN

26 19/32″ 675mm 27 1/32″ 687mm
FIG. 1. Door front bracket hole and pre-drilled hole locations and measurements

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PRIOR TO INSTALLATION

CUSTOM OVERLAY PANEL INSTALL ATION
Your new ice machine comes with articulating, or softclosing, hinges. The hinges can be installed on either the left of right to change the direction the door opens. Before installing panels, be sure the door assembly is oriented as desired. See “Reversing Door” (page 74). Please closely read all instructions before installing your panels.
REQUIRED TOOLS Required tools include (but may not be limited to) the following.
· Surface protection* · 2+ Clamps 2″ (51 mm) · 1/8″ Hex Head Allen Wrench · Phillips Screwdriver or Bit Driver · 1/8″ Drill Bit · (Qty 6) #6 x 1/2″ Screws*
· Drill
Cardboard, moving blanket, foam padding, etc. **Screw type varies by panel material.

5. Clamp the door assembly panel. NOTE: IF THE CLAMP JAWS ARE NOT PADDED, INSERT PADDING BETWEEN THE CLAMP AND THE OVERLAY TO PROTECT THE PANEL’S FINISH.
6. If desired, install a handle before proceeding to the next step. For best installation, fasten the handle with recessed screws.
7. With a 1/8″ drill bit, carefully drill pilot holes into the door front. See fig. 5. NOTE: TAKE CARE TO NOT DRILL THROUGH THE FRONT OF THE PANEL.
8. With the appropriate hardware, fasten the overlay panel to the door front. Then, remove the clamps.
9. Install the door assembly. Be sure to fully tighten the hinge screws.
10. Verify the door closes correctly and seals without gaps. Adjust the door as needed; see “Door Adjustment” (page 77).

PROCEDURE
1. Carefully lay the door overlay panel face down on a protected surface.
2. With a 1/8″ hex head Allen wrench, loosen the cabinet hinge bolts. Then, remove the door. See fig. 1. NOTE: DO NOT REMOVE THE HINGE FROM THE DOOR ASSEMBLY.
3. If NSF Cover is present, carefully pry screw caps from the cover to access the door bracket screws. See fig. 2.
4. Place the door front face down on the overlay panel. Then, align the bottom door bracket’s bottom edge with the overlay panel’s bottom edge. See figs. 3 and 4.

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PRIOR TO INSTALLATION

Screw cap NSF Cover

FIG. 1. Slide the door off the hinge bolts through the keyhole slots.

FIG. 2. Remove the NSF cover screw caps.

Align along this edge

FIG. 3. Align along the bottom door bracket edge. Front of door assembly shown.

FIG. 4. The bottom edge of the panel should align with the bracket as shown.

FIG. 5. Carefully fasten the overlay panel to the door front.

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PRIOR TO INSTALLATION

ELECTRICAL INSTALL ATION & SAFET Y

The unit is approved by UL for outdoor installation.
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! An adapter plug alters the original OEM plug configuration when connecting it to a power source.
TRUE will not warranty any refrigerator/ freezer that has been connected to an adapter plug.
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! An extension cord is determined to be any component that adds length to the original OEM power cord when connecting it to a power source.
TRUE will not warranty any refrigerator/ freezer that has been connected to an extension cord.
HOW TO CONNECT ELECTRICITY
· The ice maker should always be plugged into a dedicated electrical circuit. This provides the best performance and prevents building wiring circuits from being overloaded, which could cause a fire hazard from overheated wires.
· Before your new unit is connected to a power supply, check the incoming voltage with a voltmeter. If the recorded voltage is less than the rated voltage for operation (+/-5%) and amp rating, correct immediately. Refer to cabinet data plate for this voltage requirement.

· The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance. A 115v AC, 60 Hz, 15 amp circuit breaker and electrical supply are required.
· If the outlet is a standard 2-prong outlet, it is your personal responsibility and obligation to have it replaced with the properly grounded wall outlet.
· DO NOT, under any circumstances, cut or remove the ground prong from the power cord. For personal safety, this appliance must be properly grounded.
· When moving the ice maker, for any reason, be careful not to roll over or damage the power cord.
· Repair or replace immediately all power cords that have become frayed or otherwise damaged. DO NOT use a power cord that shows cracks or abrasion damage along its length or at either end.
· If the supply power cord is damaged, it should be replaced with original equipment manufacturer (OEM) components. To avoid hazard this should be done by a licensed service provider.
· NEVER unplug your ice maker by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet.

· The electrical outlet must be within 36″ (914.4 mm) of the center of the back wall of the ice maker’s final location. Outlet must be flush with wall and comply with local electrical codes.

· The wall outlet and circuit should be checked by a licensed electrician to make sure the outlet is properly grounded.

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PRIOR TO INSTALLATION ELECTRICAL OUTLET LOCATION To minimize the depth of the cutout opening, the electrical outlet must be positioned as shown below. Outlet must be flush with wall.
Countertop
DO NOT INSTALL OUTLET IN THIS AREA!
Rear wall of cut out
15″ (381 mm) opening

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PRIOR TO INSTALLATION PLUMBING REQUIREMENTS & INSTALL ATION

Water Temperature Water Pressure

Minimum 40°F (4.4°C)

20 psig (1.4 bar)

Maximum 100°F (37.8°C)

80 psig (5.5 bar)

Plumbing Material

Water Supply Drain Connection

· 1/4″ O.D. copper · braided stainless steel · PEX tubing and compression fittings
(1/4″ lines and fittings not provided by TRUE)
1/2″ O.D. Female NPT Fitting (see fig. 1.)

WATER FILTER

TO WATER SUPPLY

Surrounding cabinetry

S H U T- O F F VALVE

48″ (1219.2 mm) SUPPLY HOSE
(Provided by True) Extra hose coiled for
proper servicing

DRAIN FITTING

FIG. 1. Example of correct water supply and water filter installation.

WATER INLET

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PRIOR TO INSTALLATION

WATER SUPPLY
· The ice maker comes with a 48″ (1219.2 mm) of 1/4″ O.D. PEX tubing for connecting the water filter to the unit. See fig. 1 for the ice machine’s water inlet location.
· DO NOT connect the water supply directly to the icemaker. Connect the water supply to the water filter. Tubing for connecting water filter to water supply NOT provided by TRUE.
· Failure to install the water filter will void the machine warranty.
· The provided water filter must be installed within 30″ (762 mm) of the ice machine’s water inlet.
· Water pressure must be between 20-80 psig (1.4. 5.5 bar). If the water pressure exceeds the maximum pressure, install a water pressure regulator.
· A reverse osmosis system can be used if there is constant water pressure of 20-80 psig (1.4-5.5 bar).
· Cold water supply required. Incoming water temperature must remain 40-100°F (4.4-7.8°C).
· Never connect to a hot water supply. Be sure all hot water restrictors installed for other equipment are working, such as check valves on sink faucets, dishwashers, etc.
· Water regulating valve recommended for pressures higher than 80 psig (5.5 bar). If so desired, installing a water hammer valve can reduce the noise and shock from the valve closing.

· Use tight-fitting, leak-proof permanent connections for the water supply. Soldered connections are always best. In the absence of soldering, use compression-type fittings for more reliability.
· While push fittings are acceptable, they are prone to leaks when installed incorrectly and/or not according to the manufacturer’s specifications.
· TRUE recommends coiling extra length of supply hose behind the machine to allow proper servicing of the unit. See fig. 1.
· Connect the water supply line to the house supply with an easily accessible shut-off valve in your installation. See fig. 1.
· Insulate the supply line to prevent condensation.
· When switching to PEX, the tubing must be rated for 150 psi (10.3 bar) burst pressure minimum and 180°F (82.2°C).

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PRIOR TO INSTALLATION

WATER FILTER INS TALL ATION
NOTE: FAILURE TO INSTALL THE WATER FILTER WILL VOID THE MACHINE WARRANTY.
The provided water filter removes any unpleasant taste and odor, as well as inhibiting scale.
· The ice maker comes with a 48″ (1219.2 mm) of 1/4″ O.D. PEX tubing for connecting the water filter to the unit.
NOTE: TUBING FOR CONNECTING WATER FILTER TO THE WATER SUPPLY NOT PROVIDED BY TRUE. SEE “WATER SUPPLY” (PAGE 37)
· Install the water filter within 30″ (762 mm) of the ice machine’s water inlet.
· Do not install the water filter behind the unit.
· The filter life expectancy is 12 months for low-scale water and 6 months for high-scale water.
· The ice maker monitors how long the filter has been in operation; the display will show rtr when the filter needs to be replaced. See water filter replacement instructions on page 61.
· To order a replacement water filter, go to w w w.s t or e.t r uer e siden tial.com /collec tion s / maintenance-1 or contact our parts department at 844-849-6226 or TrueResidentialParts@TrueMfg. com.
CAUTION: DO NOT ALLOW THE ICE MACHINE TO BE EXPOSED TO TEMPERATURES BELOW 32°F (0°C) WITHOUT WINTERIZING THE MACHINE AS THIS WILL CAUSE ANY WATER IN THE MACHINE TO FREEZE. FAILURES CAUSED BY EXPOSURE TO FREEZING TEMPERATURES ARE NOT COVERED BY THE WARRANTY.

REQUIRED TOOLS · (2) #8 Screws · Appropriate Bit Driver · 1/8″ Drill Bit (optional) · Marking Utensil (optional) · Drill Screw type varies by surface material.
PROCEDURE 1. Position the water filter head assembly. Then mark
the bracket hole locations.
2. Carefully drill pilot holes in the marked locations.
3. Install the water filter head assembly.
NOTE: BE SURE THE BRACKET IS SECURELY FASTENED BEFORE INSTALLING THE FILTER. 4. Connect the water filter head to the icemaker water inlet (tubing provided by TRUE). See figs. 2 and 3.
5. Connect the water filter head to the water supply. (Tubing NOT provided by TRUE, see “Water Supply” on page 37). See fig. 3.
6. Apply the provided lubricant to the water filter O-rings.
7. Align the filter with the filter head’s teeth. See fig. 3.
8. Insert the water filter and rotate the water filter clockwise. See figs. 4 and 5.
9. Check all plumbing connections for leaks.

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WATER INLET

FIG. 1. The water inlet has the strainer and is behind the direction arrow.

FIG. 2. Ice machine water inlet location.

WATER OUT

WATER IN

FIG. 3. Water filter head inlet, outlet, and bracket screw locations. Topdown view shown.

FIG. 4. Align the water filter’s slots with the corresponding teeth in the filter head.

FIG. 5. Insert the water filter and rotate it clockwise.

FIG. 6. Installed water filter.

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PRIOR TO INSTALLATION

DRAIN CONNECTION
The True Ice® machine has a built-in drain pump.
WARNING: PROPER INSTALLATION REQUIRES CONNECTION TO THE WATER SUPPLY AND A DRAIN. THESE CONNECTIONS ARE THE RESPONSIBILITIES OF THE INSTALLER. TRUE WILL NOT WARRANT LEAKS OR DAMAGE CAUSED BY IMPROPER INSTALLATION. IMPROPER CONNECTIONS CAN RESULT IN PERSONAL INJURY, PROPERT Y DAMAGE AND IMPROPER OPERATION. THE ICE MACHINE MUST BE INSTALLED ACCORDING TO ALL APPLICABLE NATIONAL, STATE AND LOCAL CODES AND REGULATIONS.
DO NOT reduce drain connections any smaller than 3/8″ O.D.
· 84″ (2,133.6 mm) Clear PVC drain hose, 1/2″ male NPT connector, and 3/8″ hose clamp provided by True
· Using hose larger than 1/2″ O.D. may require a larger pump. A check valve may be required to prevent excessive cycling of the drain pump.
· Be sure to use the correct O.D. hose for your vertical rise to ensure the proper flowrate and prevent drain time alarms. For more information, see “Drain Time Alarm” (page 54).
· If the installation requires a vertical rise greater than 84″ (2,133.6 mm) include an external drain pump to cover the additional required pumping height. Connect the drain tube outlet from the ice maker to the external drain pump inlet. Do not remove the internal drain pump provided with the ice maker. Altering the internal components in any way will void the warranty.
· DO NOT USE HOSE SMALLER THAN 3/8″ O.D.
· The floor drain must be large enough to accommodate additional drainage.
· The drain pump discharge line must terminate at an open site drain.
· Be sure to thoroughly inspect all connections after installation to ensure there are no leaks. Use of thread sealant recommended.

PROCEDURE 1. Thread the 1/2″ NPT connector into the drain
fitting. See fig. 1. NOTE: THREAD SEALANT REQUIRED AND TO BE SUPPLIED BY INSTALLER.
NOTICE: DO NOT OVERTIGHTEN THE NPT CONNECTOR! DO NOT TORQUE THE CONNECTOR MORE THAN 50 IN-LB (5.65 NM). THIS MAY CAUSE THE FITTING TO CRACK. CHECK THE DRAIN FITTING FOR LEAKS BEFORE COMPLETING THE INSTALLATION. 2. With the clamp on the hose, connect the clear drain hose to the barbed fitting. See fig. 1. 3. Tighten the hose clamp. NOTE: VERIFY THE ICE MAKER DRAINS THROUGH TWO CYCLES WITHOUT ANY DRAIN ALARM DURING INSTALLATION. For more information, see “Drain Time Alarm” (page 54).
1
2
FIG. 1. Be sure to tightly clamp the drain line into the barbed fitting. Thread sealant required.

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CHECK VALVE INSTALLATION 1. Locate the provided check valve kit. See fig. 2.
2. With tubing cutters, cut the drain line near the connection point. See fig. 3.
3. With the water flow arrow (see fig. 4) pointing away from the ice machine, connect the cut drain line to the check valve. See fig. 5. Use the provided adapters and clamps as needed.
4. Check the drain system for leaks.

FIG. 2. Check valve kit shipped inside the ice machine.

FIG. 3. Cut the drain line with tubing cutters.

FIG. 4. Water flow arrow on the check valve.

FIG. 5. Installed check valve.

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PRIOR TO INSTALLATION

PUMP HEIGHTS
Do NOT exceed the Maximum Vertical Rise. See table on right, diagrams below.

3/8″ O.D. Hose
(provided by TRUE)
1/2″ O.D. Hose

Maximum Vertical Rise
84″ (2,133.6 mm)

Maximum Run
100′ (30.84 m)

48″ (1,219.2 mm) 100′ (30.84 m)

Hose larger than 1/2″ O.D. may require an external pump.

Vertical rise higher that 84″ will require external pump.

3/8″ O.D. HOSE
(Provided by TRUE)

1/2″ O.D. HOSE
(NOT Provided by TRUE)

84″ MAX (2,133.6 mm)

EXTERNAL PUMP

48″ MAX (1,219.2 mm)

External Pump

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INSTALLATION

U N C R AT I N G LEVELING LEGS
LEVELING KICKPL ATE INSTALL ATION WATER FILTER INSTALL ATION

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Page 43 of 80

I N S TA L L AT I O N

U N C R AT I N G
REQUIRED TOOLS · Cutting Tool · Hammer · Crowbar · Phillips Screwdriver · Floor Protector
PROCEDURE The following procedure is recommended for uncrating the unit:
1. Remove the outer packaging (cardboard and clear plastic). See fig. 1.
2. Inspect the unit for concealed damage. Immediately file a claim with the freight carrier if there is damage.
3. Cut the plastic band and remove the foam block. See fig. 2.
NOTE: MOVE THE UNIT AS CLOSE AS POSSIBLE TO ITS FINAL LOCATION BEFORE REMOVING THE SKID. 4. Position the floor protector next to the skid.
5. Carefully lift the unit off the skid and place the unit on the floor protector. See fig. 3.
6. Remove the interior packaging.

FIG. 1. Pull the staples from the skid.
FIG. 2. Remove the foam block after moving the unit as close as possible to the final installation location.

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FIG. 3. Carefully move the unit off the skid.

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I N S TA L L AT I O N

LEVELING LEGS
PROCEDURE With access to the bottom of the cabinet, turn the leveling legs to adjust the level as needed. See figs. 1 and 2.

2-1/2″ LEVELING LEGS
2-1/2″ (64 mm) leveling legs raise the minimum height of the unit to 33-3/4″ (857.25 mm). The leveling legs are adjustable up to 1″ (25.4 mm), raising the maximum height of the unit to 34-3/4″ (882.7 mm). If so desired, you can order a taller grill to hide the gap caused by the 2-1/2″ leveling legs. Please contact our parts department at 844-849-6226 or [email protected].

FIG. 1. Turn the leveling legs clockwise to lower the unit. FIG. 2. Turn the leveling legs counterclockwise to raise the unit.

PROCEDURE 1. Access the bottom of the cabinet.
2. Remove the existing standard leveling legs. See fig. 3.
3. Thread the new leveling legs into the bottom of the cabinet. See fig. 4.
4. Verify the level of the cabinet. If the cabinet is not level, gently lift and support the low end of the cabinet. Then, adjust the bottom stem of the leveling leg to level and support the cabinet. See fig. 5.

FIG. 3. Remove the existing leveling legs.

FIG. 4. Screw in the leveling legs.

FIG. 5. Turn the bottom stem to level the cabinet.

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I N S TA L L AT I O N

LEVELING
Proper leveling of your ice maker is critical to operating success. Leveling effects drainage and door operation.
PROCEDURE 1. Set the unit in its final location. Be sure there is
adequate ventilation in your room.
2. Verify the unit’s level. On the unit’s top, check the level front-to-back and side-to-side. See fig. 1.
3. Turn the leveling legs as needed to adjust the level. See “Leveling Legs” (page 45).

KICKPL ATE INSTALL ATION
The kickplate is shipped unattached to the unit to allow easy access for levelling. The kickplate attaches to the unit with magnets at the bottom of the unit.
PROCEDURE 1. After leveling the unit, position the kickplate below
the door. See figs. 1 and 2.
2. Verify the kickplate is correctly aligned. Adjust as needed.
REMOVAL Pull the kickplate away from the unit.

FIG. 1. Check the level from the top of the unit.

FIG. 1. Attach the kickplate to the magnets below the door.

FIG. 2. Adjust the kickplate as needed.

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CABINET SETUP
ICE SCOOP 9 0° D O O R S T O P I N S TA L L AT I O N ( O P T I O N A L A C C E S S O R Y )

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Page 47 of 80

CABINET SETUP

ICE SCOOP
For easy storage, position the ice scoop on the door’s interior. See fig. 1.
PROCEDURE 1. Orient the door as desired. See “Reversing Door”.
(page 74).
2. Locate the ice scoop in the interior packaging.
3. Position the ice scoop on the door’s interior. See fig. 1.

90° DOORSTOP INSTALL ATION (OPTIONAL ACCESSORY)
The doorstop restricts the door from opening past approximately 90° to prevent damage to surrounding cabinets.
NOTE: BE SURE TO PUT A DOORSTOP PIN IN BOTH THE TOP AND BOTTOM HINGES. SEE FIGS. 1 AND 2.

FIG. 1. Drop the doorstop pin into the articulated hinge.

FIG. 1. Attach the ice scoop to the door.

FIG. 2. Install a doorstop pin in both hinges.

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CABINET OPERATION
BEFORE OPERATING BREAKER RESET
POWER SEQUENCE ICE MAKING SEQUENCE ELECTRONIC CONTROL OPERATION

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Page 49 of 80

CABINET OPERATION

BEFORE OPERATING
Before running the unit, verify the water shutters and pump cap are correctly installed. Failure to do so can cause incorrect operation. See “Interior Components” on page 68.
To ensure ice quality, please clean and sanitize this machine prior to first use. See “Descaling & Sanitizing” (page 66). To ensure proper operation, follow the installation checklist at the front of this manual.
NOTE: COSTS ASSOCIATED WITH ADJUSTMENTS, CLEANING AND SANITIZING PROCEDURES IN THIS GUIDE ARE NOT COVERED BY THE WARR ANT Y.
WARNING! DO NOT USE THE ICE MACHINE TO STORE ANYTHING OTHER THAN ICE.

WAY.

WARNING! DO NOT OPERATE EQUIPMENT THAT HAS BEEN MISUSED, NEGLECTED, DAMAGED, ALTERED OR MODIFIED IN ANY

BREAKER RESET
The breaker switch is located behind the kickplate (see fig. 1). If the unit trips, press the breaker to reset the switch.

POWER SEQUENCE
· Press the power button once to begin ice making operation. Press the button a second time to turn the ice machine off.
· When unit is plugged in, the control board goes through a sequence of checks to verify all sensors are working properly.
· The drain system is energized when power is supplied to the unit. It automatically turns on when it senses water in the drain tube.
· Display will show oFF until the power button is pressed.
· If the unit powers the drain pump but the drain remains clogged for five minutes, the display will show drn and cut power to the unit.
· If unit is too cold / too hot, or if the temperature probe is unplugged / failed, the unit shuts down and displays an error message.

FIG. 1. Breaker switch location.

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CABINET OPERATION

ICE MAKING SEQUENCE
Your TRUE Ice® machine will produce one batch of ice (24 cubes) approximately every 20 minutes. The following steps occur during ice making —
INITIAL FILL / INITIAL HARVEST The ice machine always begins in Fill mode. During Fill or Harvest modes — · The display will read FiL (Fill mode) or hAr
(Harvest mode).
· The reservoir fills with water (for 2­3 minutes)
· Excess / residual water drains.
· Any residual ice cubes from a previous cycle are melted free from the evaporator by warming the evaporator with a warm refrigerant (Harvest mode).
ICE MAKING
When making ice — · The display will read ICE
· Water sprays into the inverted ice cups as the evaporator cools, forming ultra-clear ice cubes in each cup
· The compressor, condenser fan motor, and water pump operate.
· As ice is produced on the evaporator, the reservoir’s water level will lower.
· Adjusting the ice cube size alters the water level needed for completing the cycle.
· The ice making cycle ends when
· The reservoir’s water level has dropped to a sufficient level based on the ice cube size setting OR
· When the t1 evaporator probe detects the minimum temperature threshold.

ICE HARVEST
When harvesting ice — · The display will read hAr
· The compressor remains on, but the condenser fan motor and pump turn off. The hot gas bypass and water valves open.
· As the evaporator warms, ice cubes begin to fall into the ice bin.
· The reservoir refills with water and overflows to flush impurities down to the drain pump.
· The harvest cycle ends when the evaporator reaches 47°F (8.3°C) and then a completion timer expires.
· All 24 ice cubes should fall into the ice storage bin before the next ice making cycle begins.
FULL BIN
When the ice bin is full — · The display will read FUL
· The ice machine shuts off automatically when the ice level sensor determines the amount of ice has reached the set level.
· The condenser fan will turn on in reverse to clean the condenser; this removes any built-up dust or debris, which prolongs the time needed between full condenser coil cleanings.
· The drain pump will periodically run to remove any residual water in the bin from melted ice cubes.
· The ice machine turns back on when the ice level sensor determines the amount of ice has decreased to below the set level.

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CABINET OPERATION ELECTRONIC CONTROL OPERATION

ELECTRONIC CONTROL LEGEND

B

C

A D

E

F

A. DISPLAY
B. INITIATE AUTOMATIC CLEAN; SCROLL UP (IN MENU MODE)
C. TOGGLES POWER/STANDBY; BACK /RE TURN

D. OKAY/ENTER; UNLOCK
E. TOGGLES LIGHT/ CHANGE BIN LIGHT COLORS; SCROLL DOWN (IN MENU MODE)
F. ADJUST CUBE SIZE

WATER FILTER REMINDER CLEANING REMINDER AIR FILTER REMINDER

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CABINET OPERATION

Display

ELECTRONIC DISPLAY CODES

Definition Clean cycle reminder Drain pump failure Thermistor 1 Failure
Thermistor 2 Failure

Detailed Description
In Menu Mode: view the number days elapsed since the automatic clean cycle was performed
Clogged or kinked drain line. Drain was not able to clear within 5 minutes of running.
Thermistor 1 is located on the evaporator outlet tube and is used for terminating the harvest. E1 means the probe has a bad or loose connection.
Thermistor 2 is located on the condenser outlet tube and is used for fan cycling. E2 means the probe has a bad or loose connection.

Fill mode

Water fills the reservoir for 2-3 minutes

Condenser coil cleaning reminder Freeze time

In Menu Mode: view the number of days elapsed since the last condenser coil cleaning.
In Menu Mode: view the most recent freeze times in minutes. View history of five previous cycles: -1 (most recent), -2, -3, -4, -5

Ice storage bin is full

Ice has reached the full level and the unit is in standby.

Water level sensor Ice level sensor Harvesting ice Harvest time Making ice High Pressure sensor (Optional) Low Pressure sensor (Optional) Water filter reminder Evaporator temperature Condenser temperature

In Menu Mode: h1 is the water level reading inside the sump tank read in mm of H2O.
In Menu Mode: h2 is the ice level reading inside the ice storage bin in cm. Full = 35.0 and Empty = 55.0
Ice cubes drop in the storage bin and water fills the reservoir for the next batch of ice.
In Menu Mode: view the most recent harvest times in minutes. View history of five previous cycles -1 (most recent), -2, -3, -4, -5
Circulation pump is running, machine sprays water into the molds to make cubes.
In Menu Mode: P1 is the high side pressure transducer taken at the compressor discharge read in PSI (lb/in2)
In Menu Mode: P2 is the low side pressure transducer taken at the compressor suction read in PSI (lb/in2)
In Menu Mode: view the number of days elapsed since the last water filter replacement
In Menu Mode: t1 is the evaporator outlet temperature read in degrees Fahrenheit
In Menu Mode: t2 is the condenser outlet temperature read in degrees Fahrenheit

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CABINET OPERATION

DRAIN TIME ALARM
If the drain does not clear within 5 minutes of running, the display will show drn to signal a clogged / kinked drain line or a drain pump failure. The control automatically shut off the water supply. If a clogged drain clears, the display will show drn and oFF.
NOTICE! ADHERE TO LOCAL AND STATE PLUMBING CODES.DO NOT EXCEED THE MAXIMUM PLUMBING HEIGH T S F O R T HE GI V EN SE T UP. SEE ” D R A IN CONNECTION” (PAGE 40). THE DRAIN ALARM IS INITIATED BY THE CONTROL BOARD IN THE EVENT OF IMPROPER DRAINAGE.
NOTE: VERIFY THE ICE MAKER DRAINS THROUGH TWO CYCLES WITHOUT ANY ALARM DURING INSTALLATION.

MAINTENANCE REMINDERS
Your ice machine will remind you to clean, when to perform the automatic clean, when to clean condenser coil, and when to replace your water filter.
Water Filter reminder Cleaning reminder Air Filter reminder
CONDENSER CLEANING REMINDER Days elapsed since last condenser coil cleaning.

WATER FILTER REMINDER
Total time elapsed (shown in days) of water running through the filter since the last water filter replacement.

AUTOMATIC CLEANING REMINDER Days elapsed since last performed automatic cleaning.

RESET REMINDERS

Press both the light

and clean

buttons.

NOTE: RESETTING THE REMINDERS RESETS BOTH THE CONDENSER CLEANING AND THE WATER FILTER REPLACEMENT REMINDERS.
NOTE: THE AUTOMATIC CLEAN REMINDER CAN ONLY BE RESET BY COMPLETING THE AUTOMATIC CLEANING CYCLE.

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BIN LIGHT

Press the light button

to control the bin light.

· Press the light button repeatedly to cycle through the 14 preset designer light colors
· Press and hold the light button for 5 seconds to toggle the bin light on or off.

ADJUST FOR WATER QUALIT Y
The water quality setting allows your ice machine to easily accommodate different levels of water quality / hardness / scale. The available settings range from 0 (soft water / low scale) to 5 (hard water / high scale). The default setting is 0. Please see fig. 1.

If you are unsure of your water quality, check your water with a water quality test kit (not provided by TRUE).

To adjust for water quality, press both the light

and size

buttons.

ADJUST CUBE SIZE
The ice cube size is easily adjustable to meet your usage.
The available cube sizes range from -6 (smallest) to +6 (largest). The default is 0.
To adjust the cube size, press the size button until the display shows the desired setting.

0

1

2

3

Soft water/

low scale

FIG. 1. Water quality setting range.

4

5

Hard water/

high scale

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CABINET OPERATION
COMMANDS AND KEY COMBINATIONS
See the table below for commands and their corresponding key combinations.

Command Unlock

Key Combination
Press the center button 2 times

Display Code

Detailed Description

n/a

Unlocks control; control will relock after 60

seconds of inactivity

Power unit on / off

Press and hold the power button for 3 seconds

Turns the unit on and off.

Change light color

Press the light button

Switch between the 14 LED colors.

Adjust cube size

Press the size button until the display shows the desired setting

Clean Mode

Press and hold the clean button for 3 seconds

Add cleaning chemicals

After adding cleaning chemicals, press the clean button

Adjust for water quality

Press both the light and the size buttons

Adjusts cube size in increments from 1 to 6 for larger cubes, then -6 to -1 for smaller cubes. Ice Size default is 0.
Press and hold Clean for 3 seconds to begin (or end) the automatic cycle. Follow the prompts to select the settings and start the cycle.
In Clean Mode, the “Add” notification notifies when to add cleaners to the sump tank. Once complete, push any button to continue the automatic cycle.
Soft water / low scale setting is 0. Hard water / high scale setting is 5. Adjusting the value higher flushes more water between cycles, resulting in clearer ice cubes.

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CABINET OPERATION
COMMANDS AND KEY COMBINATIONS
See the table below for commands and their corresponding key combinations.

Command
Reset maintenance reminders

Key Combination
Press both the light and the clean buttons.

Display Code

Detailed Description

Resets the condenser cleaning and water filter replacement reminders. Both are reset when pressed. See “Maintenance Reminders” (page 53).

Circulate pump motor

Press the clean button 2 times.

In Standby: Circulates the Pump motor (on / off).

Initiate manual drain pump operation

Press and hold both the clean and size buttons.

Initiate manual fill

Press the clean button 3 times.

n/a

Bypasses the background operations and runs

the drain pump only while buttons are held.

In Standby: Starts a Manual Fill Routine.

Initiate manual harvest

Press and hold the power and the clean buttons for 3 seconds.

Initiate reverse condenser cleaning

Press and hold the power and the size buttons for 3 seconds.

Clear the alarm history

Press the power button 2 times.

In Standby of Freeze: Starts a Manual Harvest Cycle.

In Standby: Starts a Reverse Condenser Cleaning.

n/a

Removes any alarms from the machine’s

memory.

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NOTES

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GENERAL MAINTENANCE, CARE & CLEANING

GENERAL MAINTENANCE WATER FILTER REPL ACEMENT CONDENSER COIL CLEANING APPLIANCE CARE AND CLEANING
DESCALING & SANITIZING INTERIOR COMPONENTS
WINTERIZING

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GENERAL MAINTENANCE, CARE & CLEANING

GENERAL MAINTENANCE
You are responsible for maintaining the ice machine in accordance with the instructions in this manual. Maintenance procedures are not covered by warranty.
True recommends performing the following maintenance procedures a minimum of once every six months to ensure reliable, trouble-free operation.
WARNING! IF YOU DO NOT UNDERSTAND THE NECESSARY PROCEDURES OR SAFETY PRECAUTIONS, CALL YOUR LOCAL TRUE SERVICE REPRESENTATIVE TO PERFORM MAINTENANCE PROCEDURES FOR YOU.
CAUTION! TAKE CARE DURING OPERATION, MAINTENANCE, OR REPAIRS TO AVOID CUTS OR PINCHING FROM ANY CABINET PA R T / C O M P O N E N T.

EXTERIOR CLEANING Clean the exterior as needed. Follow stainless steel cleaning recommendations (page 64) to ensure your machine always looks like new.
DESCALING & SANITIZING Descale and sanitize every 6 months. See “Descaling & Sanitizing” (page 66).
WATER FILTER REPLACEMENT Replace the water filter at least once every 12 months. More frequent replacement may be required based on your water quality. See “Water Filter Replacement” (page 61).
CONDENSER CLEANING For optimum operation, clean your condenser coil every 6 months. See “Condenser Coil Cleaning” (page 62).

Maintenance
Clean Cabinet Exterior Sanitize Ice Machine Descale Ice Machine Clean Condenser Coil Change the Water Filter Check Ice Quality

Weekly
X
X

Semi-Annual
X X X X X

Annual
X X X X X

After Prolonged Shutdown
X X X X X X

At Start-Up
X X X
X

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WATER FILTER REPL ACEMENT
To order a replacement water filter, go to store. trueresidential.com/collections/maintenance-1/ products/full-size-models- replacement-water-filter or contact our parts department at 844-849-6226 or [email protected].
NOTE: BE SURE TO RESET THE WATER FILTER REPLACEMENT REMINDER AFTER REPLACING THE WATER FILTER. SEE “MAINTENANCE REMINDERS” (PAGE 53).
NOTICE! TRUE RECOMMENDS TURNING OFF THE WATER SUPPLY BEFORE REPLACING THE WATER FILTER TO PREVENT WATER FILTER DAMAGE OR LEAKS.

FIG. 1. Rotate the existing water filter counterclockwise and pull.

NOTICE! DO NOT INSTALL THE WATER FILTER WHILE THE WATER SUPPLY IS PRESSURIZED. ALWAYS RELIEVE THE WATER PRESSURE BEFORE CHANGING THE FILTER.
PROCEDURE
1. Relieve the water pressure.
2. Rotate the water filter counterclockwise and pull the filter from the unit. See fig. 1.
3. Apply the provided lubricant to the replacement water filter o-rings.
4. Insert the replacement water filter and rotate the filter clockwise. See fig. 2.
NOTE: BE SURE TO RESET THE WATER FILTER REPLACEMENT REMINDER AFTER REPLACING THE WATER FILTER. SEE “MAINTENANCE REMINDERS” (PAGE 54).

FIG. 2. Insert the replacement water filter and rotate it clockwise.

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GENERAL MAINTENANCE, CARE & CLEANING

CONDENSER COIL CLEANING
Keeping the condenser coil clean minimizes required servicing and lowers electrical cost. Warranty does not cover cleaning the condenser coil.
NOTE: BE SURE TO RESET THE CONDENSER COIL CLEANING REMINDER AFTER CLEANING THE CONDENSER COIL. SEE “MAINTENANCE REMINDERS” (PAGE 54).
WARNING ­ Electrical shock or burn hazard. Unplug the unit or turn off the power supply before proceeding. DO NOT clean appliance with a pressure washer or hose. ATTENTION ­ Risque d’électrocution ou de brûlure. Débranchez l’appareil ou coupez l’alimentation électrique avant de continuer. Ne nettoyez pas l’appareil avec un nettoyeur haute pression ou un tuyau.
CAUTION ­ Risk of eye injury from debris. Eye protection is recommended. ATTENTION ­ Les ailettes sont coupantes. Soyez prudent pour éviter les lésions oculaires. Une protection des yeux est recommandée.
CAUTION ­ Coil fins are sharp. Gloves are recommended. ATTENTION ­ Les ailettes de la bobine sont tranchantes. Les gants sont recommandés.

REQUIRED TOOLS
Required tools include (but may not be limited to) the following.

· Gloves · Eye Protection · Stiff Bristle Brush

· Vacuum Cleaner · Flashlight · Tank of Compressed Air

PROCEDURE 1. Remove the kickplate. See fig. 1.
2. With a stiff bristle brush, carefully clean accumulated dirt from the front coil fins.
3. With the dirt removed from the surface of the coil, use a flashlight to verify you can see through the coil and observe the condenser fan blade spinning. See fig. 3.
4. If the view is clear, reinstall the kickplate, restore power, and verify correct operation.
5. If the view is not clear, gently blow compressed air or CO2 through the coil until it is clean.
6. Carefully vacuum any dirt around the condensing unit area.
7. Reinstall the kickplate, restore power, and verify correct operation.

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FIG. 1. Pull the kickplate off the magnets.

FIG. 2. Never brush across the coil fins.

FIG. 3. Verify all blockages have been removed.

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GENERAL MAINTENANCE, CARE & CLEANING

APPLIANCE CARE & CLEANING
CAUTION: DO NOT USE ANY STEEL WOOL, ABRASIVE OR CHLORINE BASED PRODUCTS TO CLEAN STAINLESS STEEL SURFACES.
STAINLESS STEEL OPPONENTS
There are three basic things which can break down your stainless steel’s passivity layer and allow corrosion to form.
· Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless steel’s surface.
· Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what part of the country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be removed as soon as possible.
· Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to use.

STAINLESS STEEL CLEANING AND RESTORATION Stainless steel cleaners must be free of phosphates, chlorine, chloride, and ammonia.
TRUE offers environmentally-friendly cleaner and polish through our True Store at https://store. trueresidential.com/products/stainless-steel-cleanpolish-kit
CUSTOM PAINTED APPLIANCES AND HARDWARE For painted doors and other surfaces, use a mild solution of soap and water with a soft microfiber cloth.

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GENERAL MAINTENANCE, CARE & CLEANING

APPLIANCE CARE & CLEANING
8 TIPS TO HELP PREVENT RUST ON STAINLESS STEEL
· Maintain the Cleanliness of Your Equipment ­ Avoid build-up of hard stains by cleaning frequently. Use cleaners at the recommended strength (alkaline chlorinated or non-chloride).
· Use the Correct Cleaning Tools ­ Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not be harmed by soft cloths and plastic scouring pads.
· Clean Along Polishing Lines ­ Polishing lines (“grain”) are visible on some stainless steels. Always scrub parallel to polishing lines when visible. Use a plastic scouring pad or soft cloth when you cannot see the grain.
· Use Alkaline, Alkaline-Chlorinated or Non-Chloride Cleaners ­ While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of non-chloride cleaners. If you are not sure of your cleaner’s chloride content, contact your cleaner supplier. If they tell you that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts, as they can attack stainless steel, causing pitting and rusting.
· Rinse ­ When using chlorinated cleaners, you must rinse and wipe dry immediately. It is better to wipe standing cleaning agents and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film on stainless steel.
· Never Use Hydrochloric Acid (Muriatic Acid) on Stainless Steel ­ Even diluted, hydrochloric acid can cause corrosion, pitting and stress corrosion cracking of stainless steel.

· Water Treatment ­ To reduce deposits, soften hard water when possible. Installation of certain filters can remove corrosive and distasteful elements. Salts in a properly maintained water softener can also be to your advantage. Contact a treatment specialist if you are not sure of the proper water treatment.
· Regularly Restore & Passivate Stainless Steel ­ Stainless steel gets its stainless properties from the protective chromium oxides on its surface. If these oxides are removed by scouring, or by reaction with harmful chemicals, then the iron in the steel is exposed and can begin to oxidize, or rust. Passivation is a chemical process that removes free iron and other contaminants from the surface of stainless steel, allowing the protective chromium oxides to re-form.

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GENERAL MAINTENANCE, CARE & CLEANING

DESCALING & SANITIZING
You should fully descale your ice machine every 6 months. Descaling also involves removing key ice machine parts and rinsing them and the inside of the machine with ice machine descaler.

Sanitizing the ice machine removes potential biological contaminations and molding. The sanitation process is identical to the descaling process, except that a sanitizing agent is used in place of the descaling chemicals.

WARNING! WEAR RUBBER GLOVES AND EYE PROTECTION WHEN HANDLING ICE MACHINE DESCALER OR SANITIZER.
CAUTION! DO NOT COMBINE DESCALER AND SANITIZER.
DESCALING PROCEDURE
1. Press and hold the clean button for 3 seconds. The display will show dES.

2. Press the light

and / or the clean button until

the display shows dES (descale only) or bth (both

descale and sanitize), or non (none)

Run descale Run both descale Exit descale and cycle only and sanitize cycles sanitize menu

3. With the display showing the desired cycle, press

the okay button

. The display will show Str.

4. Press the light and / or the clean button until the display shows either Str or Stb (standby). This determines the ice machine’s action upon completion of the selected cleaning cycle.
5. With the display showing the desired action, press the okay button. The selected cleaning cycle will begin.

6. The display will alternate between PrE and CLn (preclean) for approximately 3 minutes.
7. When the display shows Add, pour 6 fl. oz. of undiluted True IceTM Machine Descaler into the spray compartment behind the water shutters.
Preclean stage 8. After adding the descaler, press the okay button.
The automatic cycle will continue. 9. Wait for the rinse and drain cycles to complete
Add cleaning chemicals
(30 minutes). For light descaling, proceed to step 14.
While running the automatic clean cycle 10. Remove the ice guide, water shutters, spray bar and pump clean-out cap. See “Interior Components” (page 67). 11. Mix a descaling solution of 10 fl. oz. undiluted True IceTM Machine Descaler and 1 gal. of water. 12. With approximately half the descaling solution, clean the removed parts with a brush; then soak them for 20 minutes. 13. With the remaining solution, descale the ice bin, door, door gasket, spray compartment, and evaporator. 14. Rinse all parts with clean water.

Machine will begin ice making sequence

Machine will enter standby

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SANITIZING PROCEDURE
1. Remove the ice guide, water supply, spray bar and pump clean-out cap. See “Interior Components” (page 67).

2. Mix 1.5 fluid ounces (3 tbsp) of 5.25% hypochlorite solution (chlorine bleach) with 3 gallons of warm water.

3. Use 1/2 of the solution to sanitize the removed parts. Soak the parts in the solution. DO NOT RINSE THE PARTS AFTER SANITIZING.

4. With the remaining solution, sanitize the interior surfaces of the machine and the bin. DO NOT RINSE THE SANITIZED AREAS.

5. Reinstall the components.

6. Press and hold the clean button

for 3

seconds. The display will show dES.

7. Press the light

and / or the clean button until

the display shows SAn (descale only) or bth (both

descale and sanitize), or non (none)

10. With the display showing the desired action, press the okay button. The selected cleaning cycle will begin.
11. The display will alternate between PrE and CLn (preclean) for approximately 3 minutes.
12. When the display shows Add, pour 2 teaspoons of 5.25% hypochlorite solution (chlorine bleach) into the spray compartment behind the water shutters.
Preclean stage 13. After adding the sanitizer solution, press the okay
button. The automatic cycle will continue.
Add cleaning chemicals
14. Wait for the sanitizing cycle to finish. Immediately rinse off and dry any exterior areas where sanitizing solution may have spilled.

Run Sanitize cycle only

Run both descale Exit descale and and sanitize cycles sanitize menu

8. With the display showing the desired cycle, press

the okay button

. The display will show Str.

While running the automatic clean cycle

9. Press the LIGHT and / or the CLEAN button until the display shows either Str (startup) or Stb (standby). This determines the ice machine’s action upon completion of the selected cleaning cycle.

Machine will begin ice making sequence

Machine will enter standby

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GENERAL MAINTENANCE, CARE & CLEANING INTERIOR COMPONENTS See the following for the removal and correct installation of the interior components.
SPRAY BAR

ICE GUIDE

WATER SHUTTERS

ICE GUIDE

PUMP CLEAN-OUT CAP

WATER SHUTTERS

SPRAY BAR

WATER SHUTTER
The water shutter hangs in front of the spray bar and ice guide. It prevents spraying water from escaping the evaporator compartment.

REMOVAL
Lift the shutter rod’s ends from the recesses in the sidewall.

INSTALLATION PROCEDURE Insert the shutter rod’s ends into the recesses in the sidewall. To be correctly installed, the water shutter must­
· Hang from a shutter rod fully seated in the recessed end supports.
· Conceal the ice guide finger holes.

CORRECT. Ice guide finger holes are hidden; ice guide slotted holes are visible.

INCORRECT. Ice guide finger holes are visible.

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ICE GUIDE The ice guide sits over the spray nozzles and directs falling ice into the bin.
REMOVAL Lift the front of the guide and pull the guide forward.
INSTALLATION PROCEDURE Position the ice guide over the spray bar. To be correctly installed, the ice guide must­
· Be firmly positioned over the spray bar. · Sit with its front edge inside the water trough. · Have its slots aligned with the spray nozzles.

CORRECT. Ice guide positioned in the guide channel and flush against the back side of the water trough opening.

INCORRECT. Ice guide positioned too far inside the water trough.

INCORRECT. Ice guide positioned outside the water trough.

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GENERAL MAINTENANCE, CARE & CLEANING

SPRAY BAR
REMOVAL Carefully pull the spray bar from the water supply hose.
INSTALLATION PROCEDURE The spray bar, located in the water trough, supplies water to the individual ice cube cups. To be correctly installed, the spray bar must­
· Be positioned with the clean-out caps on the right. · Sit fully seated and horizontally level.

PUMP CLEAN-OUT CAP REMOVAL 1. Remove the pump clamp. See fig. 1. 2. Pull the clean-out cap down.
INSTALLATION PROCEDURE 1. Slide the clean-out cap over the hole beneath
the pump. 2. Reinstall the pump cap clamp.

Pump cap

CORRECT. Spray bar is fully seated, level, and positioned with the cleanout caps on the right..

Clamp

INCORRECT. Spray bar positioned with clean-out caps on the left.

FIG. 1. Pump cap and clamp locations.

INCORRECT. Spray bar is not fully seated or level.

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WINTERIZING
CAUTION: DO NOT ALLOW THE ICE MACHINE TO BE EXPOSED TO TEMPERATURES BELOW 32°F (0°C) WITHOUT WINTERIZING THE UNIT AS THIS WILL CAUSE ANY WATER IN THE MACHINE TO FREEZE. FAILURES CAUSED BY EXPOSURE TO FREEZING TEMPERATURES ARE NOT COVERED BY THE WARR ANT Y.
Use the following instructions to prepare your ice machine for storage or winterization:

PROCEDURE
1. Descale and sanitize the ice machine. See “Descaling & Sanitizing” (page 66).

2. Turn off the water supply to the machine.

3. Disconnect the incoming water line from the back of the unit.

4. Remove and discard the water filter. See “Water Filter Replacement” step 1 (page 61).

5. Press the power button

until the display

shows FiL. Leave the machine on for 20 seconds,

and then press power to turn the unit off.

6. Drain the evaporator compartment by removing the pump clean-out cap. See “Pump Clean-out Cap” (page 70).

7. Pour 1 gallon of propylene glycol (RV antifreeze) into the bin drain to fill the drain pump.

8. Once the drain pump shuts off and all the propylene glycol is drained, unplug the unit or turn off the circuit breaker.

9. Wipe down the interior bin with a dry clean cloth.

10. Re-install the pump clean-out cap.

RESTARTING
Use the following instructions to restart your ice machine after winterization:

PROCEDURE
1. Install a new water filter in the unit. See “Water Filter Installation” (page 38).

2. Reconnect the incoming water line and turn on the water supply.

3. Plug in the unit.

4. Descale the ice machine. See “Descaling” (page 66).

5. Press the power button

to start ice making.

NOTE: THE FRESH WATER THAT IS INTRODUCED DURING DESCALING AND STARTUP WILL FLUSH THE PROPYLENE GLYCOL DOWN THE DRAIN.

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NOTES

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SERVICING, REPLACING COMPONENTS & ADJUSTMENTS
SERVICING, REPLACING COMPONENTS & ADJUSTMENTS REVERSING DOOR
DOOR ADJUSTMENT CONTACT US

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SERVICING, REPLACING COMPONENTS & ADJUSTMENTS

SERVICING & REPLACING COMPONENTS NOTE: ANY CABINET ADJUSTMENTS ARE TO BE MADE AFTER THE CABINET HAS BEEN VERIFIED LEVEL AND PROPERLY SUPPORTED.
· Replace component parts with original equipment manufacturer (OEM) components.
· Contact the dealer or our parts department at 844-849-6179 or [email protected] for replacement parts.
· Have a licensed service provider service your unit to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator’s health and safety.
· Unplug the ice machine before cleaning or making any repairs. Powering off an electronic control may not remove power from all components (e.g., light circuits, perimeter heaters, and evaporator fans).
REVERSING DOOR
The new TUIADA-15 models come with articulating, soft-close hinges. The hinges can be installed on either the left-hand or right-hand orientation.
To order additional spacers of NSF cover screw caps, contact our parts department at 844-89-6226 or Tr u e R e s id e n t i alP a r t s @ Tr u eM f g .c o m.
REQUIRED TOOLS Required tools include (but may not be limited to) the following:
· 1/8″ Hex Head Allen Wrench · Putty Knife (if NSF cover present)

PROCEDURE NOTE: Figures show converting a right-hinged door to a left-hinged door.
1. Loosen the hinge bolts and remove the door. See fig. 1.
2. If NSF Cover is present, carefully pry screw caps from the cover to access the door bracket screws. See fig. 2.
3. If present, remove the door skin. See fig. 3.
4. Remove the existing spacer. See fig. 3.
5. Remove the hinge assemblies from the door assembly. See fig. 4.
6. Shift the door brackets to the opposite side. See fig. 5.
7. Install the bottom hinge at the top and the top hinge on the bottom. See figs. 6 and 7.
8. Install the door skin. If present, reinstall the NSF cover screw caps.
9. Move the remaining door hardware to the opposite sides. See fig. 8.
10. Install the reversed door. Be sure to fully tighten the hinge screws.
NOTE: BE SURE TO INSTALL THE CORRECT SPACER FOR YOUR DOOR ORIENTATION. 11. Verify the door closes correctly and the gasket seals without gaps. Adjust the door as needed. See “Door Adjustment” (page 75).

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SERVICING, REPLACING COMPONENTS & ADJUSTMENTS

Screw cap

Screw cap NSF Cover

FIG. 1. Slide the door off the hinge bolts through the keyhole slots. Top

FIG. 2. Remove the NSF cover screw caps.

Bottom FIG. 3. Spacer and door bracket screw locations.
A

FIG. 4. Hinge door screw locations. Top hinge shown.
B

FIG. 5. Top Bracket shown. A: Door Skin bracket screw locations. B: Move the door skin bracket to the opposite side.

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SERVICING, REPLACING COMPONENTS & ADJUSTMENTS

FIG. 7. Install the hinge assembly.

FIG. 6. Switch the top and bottom hinge assemblies with each other.

FIG. 8. Move the remaining door hardware to the opposite side.

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SERVICING, REPLACING COMPONENTS & ADJUSTMENTS

DOOR ADJUSTMENT
Door skin bracket screw holes are slotted to assist with door adjustment. See figs. 1­3
PROCEDURE 1. If applicable, remove the NSF cover screw caps. 2. Loosen the door skin bracket and spacer screws.
See figs. 1­3 3. Adjust the door skin / panel as needed. 4. Tighten the door skin bracket and spacer screws. 5. If applicable, reinstall NSF cover screw caps.

HANDLE TIGHTENING
Tighten the handle with a 3/32″ Allen wrench.
CONTACT US
For any questions about installation, please contact your TRUE dealer or TRUE Residential Technical Service. Please have your model and serial number (see serial label location below) available so we can better assist you with your service- or parts-related inquires.
Customer Service Phone: 888-616-8783 [email protected]
Warranty Department Phone: 844-849-6179 Tr u e Re si d e nt i al War r ant y @ t r u e m f g .c o m
Service Department Phone: 844-746-9423 Tr u e Re si d e n t i al S e r v i c e @ t r u e m f g .c o m

FIG. 1. Spacer / top door bracket screw locations.

FIG. 2. Bottom door bracket screw locations.

FIG. 3. Bracket screw holes are slotted for easy adjustment. Screw removed for illustration.

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NOTES

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ADA TRUE RESIDENTIAL® L

IMITED WARRANTY STATEMENT & ADA ICE MACHINE

TWO-YEAR PARTS & LABOR WARRANTY TRUE® warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship under normal and proper use and maintenance as specified by TRUE and upon proper installation and start-up in accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of two (2) years from the date of original installation. Any warranty coverage is dependent on the purchase date of the cabinet being within 27 months of the original ship date from TRUE.

ADDITIONAL THREE-YEAR COMPRESSOR WARRANTY
In addition to the Two (2) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free from defects in both material and workmanship under normal and proper use and maintenance service for a period of three (3) additional years the date of original installation. Any part covered under this warranty that is determined by TRUE to have been defective within this time frame, is limited to the repair or replacement of defective parts or assemblies. Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or replaced with a compressor or compressor parts of similar design and capacity. The three (3) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting equipment, fan assembly or any other electrical component, etcetera.

COMPRESSOR WARRANTY
The three (3) year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to: 1. This system contains R600 refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing qualities. If long exposure to the
ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please call TRUE technical service department (855-372-1368). Failure to comply with recommended lubricant specification will void the compressor warranty. 2. Drier replacement is very important and must be changed when a system is opened for servicing. An OEM exact replacement should be used. The new drier must also be the same capacity as the drier being replaced. 3. Micron level vacuums must be achieved to ensure low moisture levels in the system. 500 microns or lower must be obtained

DISPLAY PRODUCTS TRUE Residential Products on showroom display that are sold more than 2 years and 3 months (27 months) from the invoice date to the dealer would carry a 1 year parts and labor warranty, along with an additional 2 year compressor, parts only warranty.

TERMS APPLICABLE TO EACH WARRANTY
Any part covered under the above warranties that is determined by TRUE to have been defective within the time frame is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by TRUE. Units must be purchased through an authorized TRUE Residential dealer in order to qualify for warranty.

WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number and serial number of cabinet, proof of purchase, and date of installation. In case of warranted compressor, the compressor model tag must be returned to TRUE along with the above listed information. Failure to notify TRUE within three (3) months of the defect giving rise to the breach will bar any remedy under warranty. TRUE reserves the right to request any failed part covered under warranty to be returned.

WHAT IS NOT COVERED BY THIS WARRANTY
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) installation; (d) improper use; (e) failure to follow the product instructions or to perform any preventive maintenance; (f) modifications or alterations; (g) neglect; (h) unauthorized repair; (i) normal wear and tear; or (j) external causes such as accidents, abuse, act of God, or other actions or events beyond our reasonable control. This warranty does not cover failures related to the water supply, problems in the plumbing going to the unit, or external drain line malfunctions. Only connect your ice machine to a potable water supply. Also not covered are failures resulting from ambient conditions that are outside the limits specified in the owner’s manual.

NO CONSEQUENTIAL DAMAGES TRUE is not responsible for economic loss, profit loss; or special, indirect or consequential damages, including without limitation, losses or damages arising from food or product spoilage claims whether or not on account of refrigeration failure.

WARRANTY IS NOT TRANSFERABLE This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. Any such assignment or transfer shall void the warranties herein made and shall void all warranties, express or implied, including any warranty or merchantability or fitness for a particular purpose.

REMEDY LIMITATIONS
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty. The remedies described in this warranty statement are the sole and exclusive remedies and TRUE’s entire liability for any breach of this limited warranty. TRUE’s liability shall under no circumstances exceed the actual amount paid for the defective product, nor shall TRUE under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.

LIMIT ON IMPLIED WARRANTIES TRUE limits the duration and remedies of all implied warranties, including without limitation the warranties of merchantability and fitness for a particular purpose to the duration of this express limited warranty statement.

IMPROPER ELECTRICAL CONNECTIONS TRUE is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, high or low voltage, use of extension cords, or improper grounding of the unit.

YOUR RIGHTS UNDER STATE LAW This warranty gives you specific legal rights and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of consequential damages or a limitation on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you.

ENVIRONMENTAL ATTRIBUTES Any and all environmental attributes, including environmental offset credit rights, with respect to TRUE refrigeration units manufactured after September 1, 2015, shall remain the property of TRUE Manufacturing Co., Inc. and are not transferred.

OUTSIDE U.S./CANADA This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States or Canada.

SUBMIT WARRANT Y CL AIMS TO: True Residential 2001 East Terra Lane O’Fallon, MO 63366

[email protected]

DF_210681_04.23_API#2486

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CONTACT US
true-residential.com
| 6 3 6 . 2 4 0 . 2 4 0 0 t o l l f r e e 8 8 8 . 6 1 6 . 8 7 8 3

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PRESERVE THE MOMENT®

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References

• Homes For Sale, Real Estate Info, Agents, Mortgages | Residential.com™

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