PHILIPS HX9312 DiamondClean Sonic Electric Toothbrush User Manual

HX9312 DiamondClean Sonic Electric Toothbrush
User Manual

Introduction

Congratulations on your purchase and welcome to Philips!
To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
Intended use
The device is intended to remove adherent plaque and food debris from the teeth to reduce tooth decay.

Important

Read this user manual carefully before you use the appliance and save it for future reference.
Danger

• Keep the charger away from water. Do not place or store it over or near water contained in a bathtub, washbasin, sink, etc.
  Do not immerse the charger in water or any other liquid.
  After cleaning, make sure the charger is completely dry before you connect it to the mains.

Warning

• The main cord cannot be replaced. If the main cord is damaged, discard the charger.
• Always have the charger replaced with one of the original types in order to avoid a hazard.
• Do not use the charger outdoors or near heated surfaces.
• If the appliance is damaged in any way (brush head, toothbrush handle, or charger), stop using it. This appliance contains no serviceable parts. If the appliance is damaged, contact the Consumer Care Centre in your country (see chapter ‘Guarantee and support’).
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.

Caution

• Do not clean the brush head, the handle, or the charger in the dishwasher.

• If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use the toothbrush.

• Consult your dentist if excessive bleeding occurs after using this toothbrush or if bleeding continues to occur after 1 week of use.
  Also, consult your dentist if you experience discomfort or pain when you use the Philips Sonicare.

• The Philips Sonicare toothbrush complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device, contact your physician or the device manufacturer of the implanted device prior to use.

• If you have medical concerns, consult your doctor before you use the Philips Sonicare.

• This appliance has only been designed for cleaning teeth, gums, and tongues. Do not use it for any other purpose. Stop using the appliance and contact your doctor if you experience any discomfort or pain.

• The Philips Sonicare toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.

• Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear.
  Do not use other brush heads than the ones recommended by the manufacturer.

• If your toothpaste contains peroxide, baking soda, or bicarbonate (common in whitening toothpaste), thoroughly clean the brush head with soap and water after each use. This prevents the possible cracking of the plastic.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.

General description (Fig. 1)

Note: The content of the box may vary based on the model purchased.

Preparing for use

Attaching the brush head

1. Align the brush head so the bristles point in the same direction as the front of the handle (Fig. 2).
2. Firmly press the brush head down onto the metal shaft until it stops.

Charging your Philips Sonicare

1. Plug the charger into an electrical outlet.
2. Place charging glass (select models) on top of the charging base and place the handle in glass (Fig. 3).
   – The charge indicator flashes green until fully charged (Fig. 4).
   -Rapid yellow flashing indicates the charge is extremely low (fewer than 3 uses left).

Charger:
– HX9100: 100-240V ~, 50/60Hz, 0.4-1.4W
– HX9200/WAA1001/WAA2001: 100-240V ~, 50/60Hz, 3.5W
Note: It takes at least 24 hours to fully charge the battery.
This charger is designed to properly charge only one handle at a time.
This charger is not compatible with other models of Sonicare.

Do not place metallic objects in the charging glass, as this may affect the charging process and may cause the charging base to overheat.

Using the appliance

Brushing instructions

1. Wet the bristles (Fig. 5) and apply a small amount of toothpaste (Fig. 6).

2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gum line (Fig. 7).
   Note: Keep the center of the brush in contact with the teeth at all times.

3. Press the power on/off and mode button to turn on the Philips Sonicare.

4. Gently keep the bristles placed on the teeth and in the gumline.
   Brush your teeth with a small back and forth motion so the bristles reach between the teeth (Fig. 9).
   Note: The bristles should slightly flare. Do not scrub.

5. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth (Fig. 10).

6. Begin brushing in section 1 (outside top teeth) and brush for 30 seconds (45 seconds in Deep Clean mode) before moving to section 2 (inside top teeth). Continue brushing in section 3 (outside bottom teeth) and brush for 30 seconds (45 seconds in Deep Clean mode) before moving to section 4 (inside bottom teeth (Fig. 11)).
   Note: After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. You can also brush your tongue, with the toothbrush turned on or off, as you prefer (Fig. 12).
   Your Philips Sonicare is safe to use on:
   – Braces (brush heads wear out sooner when used on braces).
   – Dental restorations (fillings, crowns, veneers).

Brushing modes

1. To toggle through modes press the on/off button twice in less than 5 seconds.
2. To turn off your Philips Sonicare press the on/off button again after 5 seconds.

Your Philips Sonicare comes with the Clean mode activated.

Note: When the Philips Sonicare is used in clinical studies, it must be used in the default 2-minute Clean mode or in the Deep Clean mode with Easy Start turned off.
Clean mode
The ultimate in plaque removal (default mode). Clean mode lasts for 2 minutes and includes four 30-second Quadpacer intervals.
White mode
2 minutes to remove surface stains and 30 seconds to brighten and polish your front teeth.
Polish mode
Quick 1-minute mode to brighten and polish your front teeth.
Gum Care mode
Complete whole mouth cleaning (2 minutes) plus gentle cleaning for problem areas and along the gumline (1 minute).
Sensitive mode
Extra gentle 2-minute mode for sensitive teeth and gums.

Getting used to your Philips Sonicare

Easy-start
The Easy-start feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. The Easy-start feature only works in Clean and White
modes. This Philips Sonicare model comes with the Easy-start feature activated.

Activating or deactivating the Easy-start feature
1 Place the handle in the plugged-in charger.
To activate Easy-start:
Press and hold the power on/off for 2 seconds. You hear 2 beeps to indicate that the Easy-start feature has been activated.
To deactivate Easy-start:
Press and hold the power on/off for 2 seconds. You hear 1 beep to indicate that the Easy-start feature has been deactivated.
Note: Using the Easy-start feature beyond the initial ramp-up period is not recommended and reduces Philips Sonicare’s effectiveness in removing plaque.
Note: Each of the first 14 brushings must be at least 1 minute in length to properly move through the Easy-start ramp-up cycle.

Traveling with the appliance

Charging via wall outlet

1. Place the handle in the charging travel case. (Fig. 13)
2. Plug the USB cord into the wall adapter provided and plug it into an electrical outlet. (Fig. 14)
   – The charge indicator flashes green until fully charged. (Fig. 15)
   – Travel case: 4.75-5.25 VDC, 1.2-1.5W

Charging via USB

1. Remove the USB cord from the travel plug and insert the USB plug into a USB port. (Fig. 16)
   – Only use Philips USB wall adapter and USB cable provided.

Use Only UL Listed devices as an alternate method of charging the toothbrush handle in the travel case (i.e. UL Listed Computer, USB Hub). The charger is not compatible with previous models of Philips Sonicare.

Cleaning

Note: Do not clean the brush head, handle, charging base or USB travel case in the dishwasher. The glass is dishwasher safe.
Toothbrush handle

1. Remove the brush head and rinse the metal shaft area with warm water. Make sure you remove any residual toothpaste (Fig. 17).
   Note: Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.

2. Wipe the entire surface of the handle with a damp cloth.
   Note: Do not use isopropyl rubbing alcohol, vinegar or bleach to clean the handle as this may cause discoloration.

Brush head

1. Rinse the brush head and bristles after each use (Fig. 18).
2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

Charging base
Use a damp cloth to wipe the surface of the charging base. Make sure you remove any toothpaste or other residue from the surfaces.
Storage
If you are not going to use your Philips Sonicare for an extended period of time, unplug the charger from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.

Replacement

Brush head
Replace Philips Sonicare brush heads every 3 months to achieve optimal results. Use only Philips Sonicare replacement brush heads.
Recycling

• Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.

Removing the rechargeable battery

Warning: Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.
To remove the rechargeable battery, you need a towel or cloth, a hammer, and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.

2. Remove and discard the brush head. Cover the entire handle with a towel or cloth (Fig. 19).

3. Hold the top of the handle with one hand and strike the handle housing 0.5 inches above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap (Fig. 20).
   Note: You may have to hit on the end several times to break the internal snap connections.

4. Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released (Fig. 21).

5. Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release from the housing, repeat step 3 until the internal components are released (Fig. 22).

6. Remove the rubber battery cover (Fig. 23).

7. Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the bottom of the black frame (Fig. 24).

8. Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will release the bottom end of the battery from the frame (Fig. 25).

9. Grab the battery and pull it away from the internal components to break the second metal battery tab (Fig. 26).
   Caution: Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.

10. Cover the battery contacts with tape to prevent any electrical short from a residual battery charge. The rechargeable battery can now be recycled and the rest of the product discarded appropriately (Fig. 27).

Guarantee and support

If you need information or support, please visit www.philips.com/support or read the separate worldwide guarantee leaflet.
Guarantee restrictions
The terms of the international guarantee do not cover the following:

• Brush heads.
• Damage caused by the use of unauthorised replacement parts.
• Damage caused by misuse, abuse, neglect, alterations, or unauthorized repair.
• Normal wear and tear, including chips, scratches, abrasions, discoloration, or fading.

EU:
Philips Consumer Lifestyle B.V.
Tussendiepen 4,
9206 AD Drachten
The Netherlands
USA:
Philips Oral Healthcare, LLC
22100 Bothell Everett Highway
Bothell, WA 98021, USA
www.philips.com/Sonicare
©2017 Koninklijke Philips N.V. (KPNV). All rights reserved.
Philips and the Philips shield are trademarks of KPNV.
Sonicare and the Sonicare logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV.

75% recycled paper
4235.021.4218.2

References

• Philips - United States | Philips
• Sonicare Electric Toothbrushes & Smart Toothbrushes | Philips Sonicare
• Philips Customer Service Support - Home | Philips
• Product registration | Philips

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