MOEN 82304SRN Multi Function Handshower and Rainfall Shower Head Trim Instruction Manual

May 15, 2024
Moen

MOEN 82304SRN Multi Function Handshower and Rainfall Shower Head Trim

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
PRODUCT

Product Specifications

  • Product Name: Moen One Handle Tub/Shower Valve Trim
  • Finishes Available: Spot ResistTM Stainless and Spot ResistTM Brushed Nickel
  • Cleaning Recommendations: Clean with mild soap, rinse with warm water, and dry with a soft cloth. Avoid abrasive cleaners, ammonia, bleach, or harsh chemicals.

FAQ

  • How should I clean the Spot Resist finish?
  • Moen recommends cleaning with mild soap, warm water, and a soft cloth. Avoid abrasive cleaners or harsh chemicals to prevent damage to the finish.
  • What should I do if the handle is hard to turn?
  • If the handle is difficult to turn, consider replacing the cartridge or lubricating it. Contact Moen for further assistance if needed.
  • What to do if water comes out of both the spout and showerhead simultaneously?
  • Check for any restrictions in flow and ensure proper installation of the valve. Contact Moen for troubleshooting steps if needed.

Tub/Shower Parts Supplied

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-1

  • A. Shower Arm Flange
  • B. 4 Port Valve and Stop Tube
  • C. Key Stop
  • D. Adjustable Temperature Limit Stop
  • E. Plaster Ground
  • F. Escutcheon
  • G. Escutcheon Screws (x2) (2-3/16”)
  • H. Shower Arm
  • I. Lever Handle Adapter
  • J. Adapter Screw (1/2”)
  • K. Lever Handle
  • L. Hex Screw
  • M. 7/64” Hex Wrench
  • N. Tub Spout
  • O. Showerball
  • P. Nut
  • Q. Rainshower with 3-Way Diverter
  • R. Handheld Shower
  • S. Washer (x2)
  • T. Hose
  • U. Product Identification Label

Shower Only Parts Supplied

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-2

  • A. Shower Arm Flange
  • B. 3 Port Valve and Stop Tube
  • C. Key Stop
  • D. Adjustable Temperature Limit Stop
  • E. Plaster Ground
  • F. Escutcheon
  • G. Escutcheon Screws (x2) (2-3/16”)
  • H. Shower Arm
  • I. Lever Handle Adapter
  • J. Adapter Screw (1/2”)
  • K. Lever Handle
  • L. Hex Screw
  • M. 7/64” Hex Wrench
  • O. Showerball
  • P. Nut
  • Q. Rainshower with 3-Way Diverter
  • R. Handheld Shower
  • S. Washer (x2)
  • T. Hose
  • U. Product Identification Label

Determining Your Existing Rough-In Plumbing Installation

If you are replacing your plumbing valve, see below for four common plumbing methods. Specific rough-in fittings are not supplied. These may be required for installation. Remove the existing handle and valve trim before replacing your valve. Please follow all local building and plumbing codes.
Copper

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-3

Helpful Tools
For safety and ease of faucet replacement, Moen recommends the use of these helpful tools.

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-4

IPS – (Galvanized Iron Pipe/Threaded Connections)

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-5

Helpful Tools
For safety and ease of faucet replacement, Moen recommends the use of these helpful tools.

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-6

CAUTION – TURN HOT & COLD WATER SUPPLIES OFF BEFORE REMOVING YOUR CURRENT FAUCET OR DISASSEMBLING YOUR CURRENT VALVE. OPEN THE FAUCET HANDLE TO RELIEVE WATER PRESSURE AND ENSURE COMPLETE WATER SHUT-OFF HAS BEEN ACCOMPLISHED.

Note
Depending on your installation configuration, additional pipe and pipe fittings may be required.

PEX

Helpful Tools
For safety and ease of faucet replacement, Moen recommends the use of these helpful tools.

CPVC

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-9

Helpful Tools
For safety and ease of faucet replacement, Moen recommends the use of these helpful tools.

CAUTION – TURN HOT & COLD WATER SUPPLIES OFF BEFORE REMOVING YOUR CURRENT FAUCET OR DISASSEMBLING YOUR CURRENT VALVE. OPEN THE FAUCET HANDLE TO RELIEVE WATER PRESSURE AND ENSURE COMPLETE WATER SHUT-OFF HAS BEEN ACCOMPLISHED.

Installation Schematics – Measuring for Ideal Tub/Shower Performance
Installation of this product at non-recommended measurements may lead to issues such as water discharge from the showerhead during tub fill mode.

Tub/Shower
Position the valve body 32 inches from the floor of the tub basin. The shower arm should be placed 78 inches above the floor of the tub basin (recommended installation of the shower arm is with a flanged elbow fitting – not included – and attached to a wood brace). The tub spout is to be no less than 6 inches and no greater than 11 inches below the valve. If installing a threaded tub spout, connect to the valve with 1/2 inch pipe or 1/2 inch copper tubing with a threaded adapter. If installing a slip-fit tub spout, connect to the valve with only copper tubing – no threaded adapter is needed.
See step 4.3 for tub spout tube length.

Shower Only
The centre of the valve should be 45 inches to 48 inches above the shower stall floor. The shower arm should be placed 78 inches above the shower stall floor (recommended installation of the shower arm is with a flanged elbow fitting – not included – and attached to a wood brace).

Installing Your Valve

Moen has provided a plaster ground attached to the valve to be used as an installation and alignment guide. The plaster ground comes attached to the valve in the standard configuration from the factory. The plaster ground may be configured in different ways to accommodate various installation needs and maximize the aesthetic look of the valve in the shower. The plaster ground may be left in place until the trim is installed to protect the valve from possible construction damage.

Thin Wall Installation:
(Using the plaster ground to support the valve)

The thin wall installation method is used when the tub/shower wall is less than ¼ inches thick (such as a fibreglass tub surround) and will be the main source of support for the valve. Installations of this type require the plaster ground to remain attached to the valve.

  1. Drill a 2-1/4 inch to 3-1/2 inch diameter hole through the wall in the location shown in the installation schematic. This hole will allow access to the valve but not the plaster ground.
  2. Centre the plaster ground/valve assembly behind the wall opening.
  3. Attach the water connections to the valve.
  4. Break off the plaster ground cap with a pair of pliers. Once the trim is installed, the wall will be “trapped” between the trim and the plaster ground.MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-FIG-14

Thick wall Installation
(Most installations)
The thick wall installation method is used when the tub/shower wall is greater than ¼ inches thick. Thick walls are usually built up with materials such as cement board, drywall, tile etc. The plaster ground will aid with alignment and can remain attached to the valve until the valve has been positioned and secured.

  1. Drill a 4-1/2 inch hole in the wall (the same size as the plaster ground) in the location shown in the installation schematic. This hole will help support the valve during installation and allow access for future servicing if necessary.
  2. Position the plaster ground in the hole so that its printed face is flush with the finished wall. This will ensure that the valve will be at the proper height to accept the trim.
  3. Mechanically secure the valve to the wall frame members by the use of straps (not included) or attaching the valve mounting holes to a cross member behind the valve through mounting tabs on the valve.
  4. Attach the water connections to the valve.
  5. Remove the plaster ground or break off the plaster ground cap and discard.MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-FIG-15

Ensure the cartridge clip is installed before escutcheon installation. For a thin wall installation, the wall will be “trapped” between the plaster ground and the trim. The plaster ground may be discarded for thick wall installations. Once the valve is secured in place, remove the escutcheon screws (G). Keep the escutcheon screws (G) for installation of the escutcheon (F). Place the product identification label (U) on the back of the escutcheon. Make sure the wall is clean, place the escutcheon (F) over the stop tube (B) then re-install the screws (G). A gasket on the back of the escutcheon provides a seal against the wall.

Special instructions for shallow wall cavity installations

This plaster ground valve assembly variation should only be used when the wall cavity restricts the depth the valve may be placed in the wall. It can be used with either the thick wall installation when the back wall prevents the plaster ground printed face from coming flush to the finished wall or the thin wall installation where the plaster ground/valve assembly will not fit within the wall cavity.

Note: Installing the valve using this method will result in the handle extending into the shower area farther and exposing more of the valve.MOEN-
82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-16

To reconfigure the plaster ground/valve assembly for a shallow wall cavity installation:

  1. Using a pair of pliers, remove the plaster ground cap by snapping it off.
  2. Remove the screw(s) holding the plaster ground to the valve.
  3. Remove the #2 hole covers by prying them out with a flat-bladed screwdriver or drilling them out with a 3/16” drill bit.
  4. Rotate the plaster ground 90° clockwise so that the arrows on either side of the word optional point upwards and reinstall the screws removed in step 2 into the holes marked 2.
  5. Install the plaster ground per the thick wall installation or thin wall installation method described earlier.

Installing Your Moen Tub/Shower Trim

Loosen Nut (P) to allow Showerball (O) to rotate.

  1. Attach Rainshower (Q) to Shower Arm (H).
  2. Thread Showerball (O) to Shower Arm (H).

Tighten the Showerball (O) with a wrench.

Hand tighten Nut (P) to secure Rainshower until Nut stops.

  1. Attach Washer (S) and Hose (T) to Rainshower (Q).
  2. Attach Washer (S) an. d Hose (T) to Handshower (R).

Dock Handshower (R) to Rainshower (Q).

Turn the diverter knob of the Rainshower (Q) to desired shower mode.

  1. Rainshower
  2. Combination
  3. Handshower

Threaded Tub Spout Installation

If this is a shower-only installation, skip to step 4.4.
IPS (threaded) spouts are designed to screw onto a pipe with 1/2-inch male pipe threads. To determine the proper pipe length, measure from the inside elbow shoulder to the wall (y) and from the threaded adapter inside of the tub spout to the base of the tub spout (x), then add 1/4”. Place thread seal tape around the pipe threading and a sealant (plumber putty or caulk) around the base of the pipe to prevent leaking behind the wall. Thread the tub spout onto the pipe until flush with the wall.

MOEN-82304SRN-Multi-Function-Handshower-and-Rainfall-Shower-Head-Trim-
FIG-24

Cartridge Orientation

  • Now you are ready to attach the handle.
  • Rotate the cartridge stem so the notch at the end of the stem is facing down towards the drain.
  • Insert the key stop (C) and the adjustable limit stop (D) into the stop tube as shown.

Lever Handle Installation

  • Attach the plastic handle adapter (I) to the cartridge stem using the 1/2-inch adapter screw (J). Make sure the ridges on the back of the adapter (I) are to the left of the tab on limit stop (D).
  • Place the lever (K) on the lever handle adapter.

Setting The Temperature Limit Stop and Finishing Your Tub/Shower Installation

Turn on the hot and cold water supply to check for leaks and set the temperature limit to stop.

Rotate the lever counterclockwise until the water is to the maximum desired temperature, not to exceed 120 degrees F (49 degrees C). Seasonal maintenance of the maximum outlet temperature may be required due to changes in groundwater temperature.
TURN LEVER TO THE OFF POSITION ONCE THE TEMPERATURE IS SET.

If the temperature exceeds 120 degrees, go to step 5.3.
If the temperature is less than 120 degrees, go to step 5.5.

  • Remove the lever (K) and lever handle adapter (I). Note the position of the stop. Position the adjustable temperature limit stop (D) so the lever stops at that position. This prevents the lever from being turned into an unsafe temperature.
  • After setting the adjustable temperature limit stop (D) to the desired position, reattach the lever handle adapter (I), adapter screw (J), and lever (K) – make sure the ridges on the back of (I) are to the left of the tab on (D).
  • Using 7/64 inches hex wrench (M), insert and tighten the adapter screw (J) into the lever (K).

Care Instructions

  • To preserve the finish on the metallic parts of your Moen faucet, apply non-abrasive wax, such as car wax. Any cleaners should be rinsed off immediately.

Cleaning Instructions

To preserve the finish on the metallic parts of your Moen faucet, apply non- abrasive wax, such as car wax. Any cleaners should be rinsed off immediately.

Spot Resist™ Stainless and Spot Resist™ Brushed Nickel Finishes:
Moen recommends cleaning the Spot Resist finish with a mild soap, rinsing thoroughly with warm water and drying with a clean, soft cloth. Never use cleaners containing abrasives (including abrasive sponges or steel wool), ammonia, bleach or sodium hypochlorite, organic solvents (e.g. alcohols) or other harsh chemicals (e.g. lime scale removers) to clean the Spot Resist finish, as they may damage the finish. Failure to comply with these cleaning instructions may void Moen’s warranty.

Moen Lifetime Limited Warranty

Moen products have been manufactured under the highest standards of quality and workmanship. Moen warrants to the original consumer purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period” for homeowners), that this faucet will be leak- and drip-free during normal use and all parts and finishes of this faucet will be free from defects in material and manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial and business use) are warranted for 5 years from the original date of purchase (the “Warranty Period” for non- homeowners).

If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use and service. Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-465-6130), or by writing to the address shown. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts is not covered by this warranty. This warranty applies only to faucets purchased after December 1995 and shall be effective from the date of purchase as shown on the purchaser’s receipt.
This warranty is extensive in that it covers the replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Moen will not be responsible for labour charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this faucet. Except as provided by law, this warranty is in place of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, nation to nation. Moen will advise you of the procedure to follow in making warranty claims. Simply write to Moen Incorporated using the address below. Explain the defect and include proof of purchase and your name, address, area code and telephone number.

Troubleshooting

Post Installation – Troubleshooting Guide Problem PossibleCause To Diagnose Remedy

Hot/cold reversed| Lines reversed/car- bridge installed upside down| Hot/cold reversed| Rotate the cartridge stem 180˚ so that the notch is facing down towards the drain.
---|---|---|---
No water/low flow| One or both supplies not on the unit| No water/low flow| Turn both water supply valves counterclockwise to the on position
Leak or drip from spout| Grommets not sealing properly| Leak/drip from the spout| Replace cartridge
Only hot/no cold

Only cold/no hot

| Balancing spool stuck| Only hot/no cold – Only cold/ no hot| Replace cartridge
Stacking (Water comes out of the showerhead during tub fill mode)| Choice of pipe/distance between valve and showerhead less than 46”/multiple elbows/ anything restricting the flow of water exiting valve| Water comes out of the spout and showerhead at the same time| Remove tub spout and flush out debris – Replace undersized line or fittings
Flow restriction between valve and tub spout| Water comes out of the spout and showerhead at the same time causing restriction| Remove tub spout and flush out debris – Replace undersized line or fittings
The valve installed upside down| Remove the cartridge and verify that the outlet hole is in the proper location (should be down). “Up” is on the top of the valve| Remove the valve and reinstall it in the proper orientation
Restricted temperature range| Handle (more common in knob models) is installed upside down| In the off position, able to turn the handle both clockwise and counterclockwise| Remove handle, rotate

180˚, re-install

Temperature limit stop out of position| Remove the handle and see Step 5.3| Position temperature limit stop to desired temperature position
Not able to install handle/handle rubs up against escutcheon| The valve was installed too far back from the finished wall| Handle does not install| Contact Moen for assistance.
The handle   is hard to

turn

| The cartridge stem is different-

cult to rotate

| Difficult movement from

handle

| Replace cartridge or

lubricate

CONTACT

Moen Incorporated

  • 25300 Al Moen Drive, North Olmsted, Ohio 44070-8022 U.S.A.
  • Shower heads: Standard 9.5 L/min (2.5 gpm) max. and High Efficiency 7.6 L/min (2.0 gpm) max. or less
  • For use with automatic compensating valves rated at 5.7 L/min (1.5 gpm) or less
  • Automatic Compensating Valves:
  • Posi-Temp® and CFG®: For use with Showerheads rated at 5.7 L/min (1.5 gpm) or higher
  • ExactTemp® and ioDigital™: For use with Showerheads rated at 9.5 L/min (2.5 gpm) or higher
  • Moentrol®: For use with Showerheads rated at 4.9 L/min (1.3 gpm) or higher
  • For further assistance, contact Moen at:
  • USA: 1-800-289-6636 or visit www.moen.com
  • Canada: 1-800-465-6130 or visit www.moen.ca.

References

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