MOEN INS11955A 4 Inch Smart Water Shutoff Instruction Manual

Please Contact Moen
For Missing or Replacement Parts (USA)
Moen Smart Water Support
1-844-633-8356
WWW.MOEN.COM/contact
(Canada)
1-844-633-8356
www.moen.ca

Flo Smart Water Monitor and Shutoff Installation

Image is for Reference only (Style varies by model)
Register Online:www.moen.com/product-registration

Record Purchased Model Number:
(Save instruction sheet for future reference)

HELPFUL TOOLS
For safety and ease of installation, Moen recommends the use of these helpful tools.
Additional Pipe and Fittings (varies based on installation type -i.e., threaded, solder, quick connect, and crimp/press).

Images are for reference only

Models:
900-001 (0.75″)
900-006 ( 1.00″)
900-002 (1.25″)

Parts List

A. Union Nuts (x2)
B. Threaded NPTTailpieces (x2)
Flo Shutoff Device
C. D. Packet of 0-Rings & Grease (x2)

Installation Requirements of the Flo Device:

Before getting started, be sure you meet all code and installation require­ ments for Flo device. Also, check to make sure that the owner’s dwelling is compatible with the Flo device.

• Must be installed on accessible main water supply line (cold water line)
• Must be installed after water meter, water shut-off, and pressure reducing valve (if applicable).
• The intent is for the device to monitor and control all the
  a.dwelling’s water usage.
  The device should go before water

The installation of the Flo Device will require an electrical outlet (100-240 VAC-50/60 Hz) with continuous power within 10’of the installation.
heaters, water softeners, whole house filters, or irrigation lines if they are to be monitored by the system.
The power supply and device must not be buried or installed where the ambient temperature can exceed 104 deg F (40 deg C) or below 32 deg F (0 deg(). Power supply must be installed off the ground.
For installations with an electrical outlet that is further than 10′, order up to four 25′ extension cable kits 920-003.
a. A GFCI outlet is recommended. If power is further than 10 feet away, do not use high voltage extension cords.
For outdoor installations, a weatherproof receptacle enclosure located a minimum of 12 inches (305mm) above the ground MUST be used.
Recommendation: purchasing and using Flo’s 15-foot, low voltage extension cords can connect to four extension cords, giving you the ability to find power up to 100 feet away!
The device must be in range of a Wi-Fi network (WLAN connectivity/IEEE 802.11 bgn, 2.4 GHzrange)
A smartphone with installed Moen Smart Water App is required to activate device and receive alarm notifications. Alert and alarm mechanisms are detailed in the app.
If the device is plugged in and not connected to internet, it will go into local Mode and experience frequent water shutoffs. The only way to get the device out oflocal Mode is to connect it to the internet. learn more about local Mode at:  https://solutions.moen.com/Smart Water Security Products/Help Center/Setup/How to use the local Mode
Note: if this installation is for a mu lit-family property it will utilize the Moen Multi-Unit Dashboard and not a smart phone app. Please contact your Moen Sales Rep for instructions on how to pair in an Enterprise account.

Installation Diagram

Please note: On well systems, install Flo after the well pressure tank with 100 mesh or finer wye strainer upstream of the device.

• DO NOT install on fire sprinkler or suppression systems and hot water distribution lines.
  If a fire sprinkler system is present, the device must be installed after the branch to the sprinkler system, so that it will not interfere with its operations.

• The Flo device will require access to a Wi-Fi network (WLAN connectivity/IEEE 802.11bgn, 2.4GHz range) and a smartphone (iPhone or Android) with installed app.

• Do not solder fittings with the Smart Water Shutoff on the line. Doing so risks damage to the Smart Water Shutoff.

• Use the Installation Spacer if needed.
  Note:
  Keep installation spacer post-install in case Flo device needs to be removed from the line for any reason. water into the dwelling

• Position the Flo device with the arrow pointing in the direction of the flow of (Shutoff can be installed in either a horizontal or vertical position) Device The Flo is recommended for a maximum continuous pressure of 80 PSI.
  Most widely accepted plumbing codes recommend a Pressure-Reducing-Valve (PRV) if applied pressure to the dwelling is over 80 PSI.
  Use a water pressure gauge and attach it to any spigot after the pressure reducing valve, if one is present, to determine the dwelling’s water pressure.

Pairing Device

P 1
Before actual installation, download the Moen Smart Water App and create an account.
Note: The app is not applicable for Multi-Family or Enterprise Accounts. Please work with your Moen Sales Rep for proper instructions on how to set up devices in the Multi-Family dashboard.

P2
Add the Flo Device to the app account.

P3
A) Plug the smart water shutoff in and wait for both lights to turn on. Be sure to secure the connection by twisting the plug in to the device. B) Press and hold the RESET butto for five seconds, until you see the white STATUS light blink.

Location of LED Lights and Reset Button may vary based on model.

P4
Scan the QR code on the smart water shut off. The device will pair automatically. Be sure to take a picture of the QR code in case you need it in the future. There is also an extra QR code in the box to save for future reference or to use if for some reason the QR  code on the device is unreadable.

If the device is already paired to the end-user’s network, take it out near the installation site.
Now that you are ready to begin, alert end-users that you will shut off their water for the estimated duration of the installation.

P5
Return to the app to finish walking through set-up instructions. The app will give details on how to finish the connec­ tion to the Wi-Fi.

Installation Preparation

You’re now ready for installation.
To begin installation, gather the right tools for the job. For safety and ease, Moen recommends using:

1. A pipe cutter
2. Adjustable wrench or pliers
3. Tape measure
4. Thread seal tape
5. Additional copper pipe and fittings
6. Two (2) male adapters
7. Crimping tool
8. Safety glasses

Remember:

• Flo must be installed on an above ground, accessible, main cold water supply line and within 10 feet of a standard electrical outlet with continuous power. The device should be placed after the main shutoff and pressure reducing valve, and before any fixtures.
• Locate and turn off the main water supply valve, drain water from the highest flow rate fixture at the highest point in the house, then open all other faucets to further reduce the water pres­ sure leave the fixtures in the open position during installation.
• Measure the pipes where you will be installing the device and determine if there is enough space, or if you will need to create a loop. Remember to measure twice and cut once!

If working with dry pipes, skip to the next step.
Shut off water main. Drain water from highest flow rate fixture at the highest point in the house. Open other fixtures to further reduce pressure. Leave these fixtures in the open position for the duration of the installation.

The Clearance needed for the Flo Smart Water Monitor and Shutoff is follows:
C straight pipe run on inlet
D straight pipe run on outlet
B clearance on the sides
A clearance on the top
B clearance on the bottom

Measure using the shutoff module and tail pieces. Mark and cut the water main line using the pipe cutters. Allow space for the shutoff module and both tailpieces. To reduce potential for pinching o-rings during installation, it is recommended to leave a clearance of 1/32″ to 1/16″ between the module and tailpieces.

Minimum Dimensions

Install the two union nuts (A) with fittings on main pipe.
The union nuts threading must face the spacer.
If using threaded adapters, install the desired male adapters on either end of the cut pipe. (Adapters not included)

|
---|---

If using threaded adapters (as depicted), apply thread sealant. DO NOT use thread sealant on the spacers, union nuts, or the Future Flo Device. If using solder adapters or tail piece connections, allow them to cool to room temperature before touching.

|
---|---

If attaching brass tailpieces (Bl onto pipe threads as illustrated, use a pair of adjustable wrenches or pliers to tighten the brass tail piece fittings while supporting the pipe with a second wrench attached to the adapter.

|
---|---

lailpiece is not visible but engaged with adjustable wrench.

Apply grease and install 0-Rings (D).
Next, place the Smart Water Shutoff (C) in line with the water main.
Hand-toht«en both onion nuts (0)
Then using a pair of adjustable wrenches or pliers, tighten the nut upto an additional 1/4 turn. Do not over-tighten.
NOTE: Please be sure that the o-rings are seated properly to fit snug into the grooves. For best practice, please use grease or silicone to protect the o-ring from damage, abrasion, pinching or cutting.

Plug the power adapter into the outlet and mount off the ground using included wall mount bracket. The power supply and device must not be buried or installed where the ambient temperature can exceed 104 deg F (40deg C)orbelow 32deg F (0deg C).
The installation of the Flo device will require an electrical outlet (100-240 VAC-50/60 Hz) with continuous power within 10′ of the installation. For installations with an electrical outlet that is further than 10′, order up to four 25′ extension cable kits 920-003.
a. A GFCI outlet is recommended. If power is further than 1 0 feet away, do not use high voltage extension cords.
For outdoor installations, a weatherproof receptacle enclosure located a minimum of 12 inches (305mm) above the ground MUST be used.
b. Recommendation: purchasing and using Moen’s 25- foot, low voltage extension cords can connect to four extension cords, giving you the ability to find power up to 100 feet away!

A. Plug in the power supply.
B. Twist and tum while pushing in to create a secure connection.
C. The status and valve light will turn on and then the valve light will turn green.

Slowly, open the main water shutoff partially and verify there are not drips or leaks coming from the installation connections If there are none, slowly open the main water shutoff fully.

After the air in the line is flushed out, close all open fixtures in the dwelling, starting with the fixtures in the lowest point of the dwelling and ending with the fixtures in the highest point.
Open the Moen App and click on your device. Be sure all fixtures are off and tap Run Health test. If a leak is identified at this stage, it is likely a leaky toilet or water fixture that needs tightening. After running your first health test the system will start in learning  mode to learn the dwelling’s water habits before being set in home mode.
After 7-10 days the device will go into normal protection mode and start notifying user of any potential leaks. Note: if this is installed utilizing the Multi-Family dashboard, the device will not go into a learning mode period. Please contact your Moen sales rep if  you have questions on Multi­ Family installation.

Control Regulatory

Federal Communications Commission FCC Notice
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This  equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a  particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Moen Incorporated could void the user’s authority to operate the equipment.

Industry Canada (IC) Notice: CANADA ICES-003(8)/NM8-003(8)
This device complies with Industry Canada license-exempt RSS standard[s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause  undesired operation of the device.

Troubleshooting

Make sure the device is monitoring flow by asking end-user to open their Moen App while running a faucet. If the app is not registering a flow rate, debris from the installation may be the cause.
Remove the device and ensure the turbine is free spinning.

• You can blow into the device to confirm that it is register­ ing a flow before reinstalling.
• If the turbine does not spin, remove it from the device and clean it.
• Once you have verified that the turbine is clean and not obstructed by debris, reinstall the Flo device.
  Please visit https://www.moen.com/customer-support/faq website for additional support.

Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
U.S.A.
INS119SSA
©2023 Moen Incorporated

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>