SEGWAY Ninebot S2 Electric Self Balancing Scooter User Manual

SEGWAY Ninebot S2 Electric Self Balancing Scooter

Specifications :

• Model: Ninebot S2
• Manufacturer: Ninebot (Beijing) Tech Co., Ltd.
• Product Type: Recreational Self-Balancing Electric Vehicle
• App   Required: Segway-Ninebot App
• Website: www.segway.com

Product Usage Instructions

• Riding Safety:
  The Ninebot S2 is a recreational product that requires practice to master riding skills. It is important to wear appropriate safety gear, including an approved helmet, and to be aware of your surroundings at all times.

• Assembling:
  Follow the diagram provided in the manual to assemble your Ninebot S2 correctly. Ensure all components are securely attached before use.

• Charging:
  Use the included charger to charge your Ninebot S2. Plug the charger into a power source and connect it to the vehicle. Allow sufficient time for a full charge before riding.

• First Ride:
  Begin your first ride in a safe, open area free of obstacles. Practice basic maneuvers to familiarize yourself with the controls and balance of the Ninebot S2.

• Learning to Ride:
  Utilize the New Rider Tutorial on the Segway-Ninebot App to learn how to ride the Ninebot S2 effectively. Follow the instructions provided to improve your riding skills.

• Warnings:
  Always step on/off from the back of the Ninebot S2 to avoid falls and collisions due to reversed steering direction. Follow all safety warnings and guidelines outlined in the manual.\

• Features:

• Familiarize yourself with the features of the Ninebot S2, including power assist mode and lifting techniques. Explore the capabilities of the vehicle for an enhanced riding experience.

• Maintenance:
  Regularly check for loose fasteners, damaged components, and tire pressure before each ride. Address any abnormalities or signals immediately by consulting the Segway-Ninebot App or contacting your dealer for service.

FAQ:

1. Q: Can I ride my Ninebot S2 without wearing a helmet?
   A: No, it is recommended to always wear an approved helmet when riding the Ninebot S2 for your safety.

2. Q: How do I obtain firmware updates for my Ninebot S2?
   A: Visit www.segway.com to download the latest user materials and firmware updates for your Ninebot S2.

The manufacturer reserves the right to make changes to the Ninebot S2, release ˜rmware updates, and update this manual at any time. Visit www.segway.com to download the latest user materials and watch the safety video. You must install the Segway-Ninebot app to follow the New Rider Tutorial, activate your Ninebot S2, and obtain the latest updates and safety instructions. www.segway.com

The pictures shown are for illustration purposes only. The actual product may vary.

Welcome

• Thanks for choosing the Ninebot S2!
• To enjoy the many features of your Ninebot S2 you must read and follow these instructions. Enjoy your ride!

Riding Safety

1. The Ninebot S2 is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot˛ (means Ninebot˛(Beijing)˛Tech Co., Ltd. and its subsidiaries and affiliates) nor Segway Inc. is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this document.
2. You can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the Ninebot S2, you might risk injury or death from loss of control, collisions, and falls. When entering into public spaces, you should always comply with the local laws and regulations. As with other vehicles, faster speeds require longer braking distance. Sudden braking on smooth surfaces could lead to the wheel slipping, loss of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas.
3. Always wear safety gear when riding. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.
4. Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards.
5. Respect pedestrians by always yielding the right of way. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Pass on the left whenever possible. Please obey local traffic laws and regulations.
6. In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined in this manual. Neither Ninebot nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.
7. Do not allow anyone to ride your Ninebot S2 on his/her own unless he/she has carefully read this manual, watched the safety video, and followed the New Rider Tutorial on the Segway-Ninebot App. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basic operation of the Ninebot S2. Make sure each new rider wears a helmet and other protective gear.
8. Before each ride check for loose fasteners, damaged components, and low tire pressure. If the Ninebot S2 makes abnormal sounds or signals an alarm, immediately stop riding. Diagnose your Ninebot S2 via the Segway-Ninebot App and call your dealer/distributor for service.
9. Be alert! Scan both far ahead and in front of your Ninebot S2 — your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
10. To reduce risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles. The manufacturer recommends riders be 16+ years old. Always follow these safety instructions:
11. Do not ride the Ninebot S2 if any of these apply:
12.  Anyone under the influence of alcohol or drugs.
13. Anyone who suffers from disease that puts them at risk if they engage in strenuous physical activity.
14. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
15. Anyone whose height or weight is outside the stated limits (see Specifications).
16. Pregnant women.
17. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
18. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
19. Do not ride in the snow, in the rain, or on roads which are wet, muddy, icy, or that are slippery for any reason. Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a  loss of balance or traction and could cause a fall.
20. Do not accelerate or decelerate suddenly. Do not accelerate when the Ninebot S2 tilts back or sounds an alarm. Do not attempt to override the speed limiter.
21. Do not attempt to charge your Ninebot S2 if it, the charger, or the power outlet is wet.
22. As with any electronic device, use a surge protector when charging to help protect your Ninebot S2 from damage due to power surges and voltage spikes. Only use the Ninebot supplied charger. Do not use a charger from any other product.
23. Use only Ninebot or Ninebot approved parts and accessories. Do not modify your Ninebot S2. Modifications to your Ninebot S2 could interfere with the operation of the Ninebot S2, could result in serious injury and/or damage, and could void the Limited Warranty.
24. Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your Ninebot S2.
25. Children should not play with the Ninebot S2 or parts of it nor should cleaning or maintenance be done by children. The use of the machine results in the transmission of vibrations throughout the driver’s body.
26. For a better driving experience, it is recommended to conduct a regular maintenance of the product.
27. Please read the user manual before charging the battery.
    18. The A-weighted emission sound pressure level is less than 70 dB(A). The mechanical vibrations transmitted by the Nibebot S2 are less than 2,5 m/s2.

 Packing List

Accessories

Mainframe

Charger, Power Cord

• When unpacking your Ninebot S2, please verify that the above items are included in the package. If you are missing any components, please contact your dealer/distributor or email technicalsupport@segway.com.
• After verifying that all components are present and in good condition, you can assemble your new Ninebot S2.
• Please retain the box and packaging materials in case you need to ship your Ninebot S2 in the future.
• Remember to power off your Ninebot S2 and unplug the charge cable before assembling, mounting accessories, or cleaning the mainframe.

• Power Button
  • Turn ON/OFF. The Ninebot S2 will automatically power OFF when idle for 10 minutes, or when laid down (horizontal) for over 30 seconds.
• Lock
  • The Ninebot S2 will vibrate and buzz alarm if anyone moves it when Lock Mode is activated via the app. User’s smart phone will automatically alarm at the same time if the app is running.
• Bluetooth
  • When Bluetooth is enabled but not connected to a smart phone, this icon will blink. When the Segway-Ninebot app is connected to the Ninebot S2, this icon will stay on.
• Speed Limited Mode
  • When the icon is illuminated the Ninebot S2 is limited to 4.3 mph (7 km/h). This speed limit can be adjusted in the app. As you approach the speed limit, the Ninebot S2 tilts back.
• Power Level
  • Indicates the remaining battery level. When the battery is nearly empty this icon blinks and the Ninebot S2 beeps, indicating that you need to charge your Ninebot S2. Use your app to read the remaining power and estimated drivable range. As battery level lowers, your Ninebot S2 will gradually reduce the max speed.

Assembling

1. Insert the knee control bar into the socket at the back of the mainframe.
2. Install the two screws as  shown and tighten them alternately with the hex wrench.
3.  Snap the lid securely˛.

Check the Power ON/OFF status after assembly.
Please assure that these two screws are fully tightened by the hex wrench alternatively (unable to turn the screws with the wrench anymore) before using.

Height adjustment of the knee pads

• Rotate height adjustment knob counter-clockwise.
• Lift knee pads to suitable height. Tighten up height adjustment knob clockwise.

Charging

Do not connect the charger if the charge port or charge cable is wet. The battery pack is only to be charged by adults.

• Your Ninebot S2 is fully charged when the LED on the charger changes from red (charging) to green (trickle charge). Close the rubber cap when not charging.
• When the scooter is not powered on for ten consecutive days and its battery level is under 20%, the battery will  enter into sleep mode. If this happens, your scooter cannot be powered on. Please charge it to activate the battery promptly.
• WARNING
  Use only the original charger; otherwise the battery will be damaged or there is risk of fire. If the battery is damaged or if you see trace of water, stop using immediately. Do not connect the charger when the charging port or charging cable is wet. Regularly inspect the charger for damage to the cord, plug, enclosure and other parts. If any damage is found, stop using until it is repaired or replaced.

First Ride

•  There are safety risks when learning to ride the Ninebot S2. You must read the Safety Instructions and follow the New Rider Tutorial in the App before your first ride.
• For your safety, your Ninebot S2 is not activated at this time and you will hear a voice prompt if there is someone standing on the foot mat after Power ON.
• Until activated, the Ninebot S2 maintains a very low riding speed and steering sensitivity, and should not be ridden. Install the app on your mobile device (with Bluetooth 4.2 or above), connect to the
• Ninebot S2 with Bluetooth, and follow the instructions to activate your Ninebot S2 and follow the training procedures.
• Scan the QR code to download the app.

1. Install app and register/login.
2. Power on, Bluetooth icon flickering indicates the Ninebot S2 waiting for connection.
3. Click Vehicle button to connect. Your Ninebot S2 will beep once when the Bluetooth connection is successful and the Bluetooth icon will be ON.
   Please strictly follow the App instructions to learn how to ride safely & have fun.

Learning to Ride

WARNING
Rider must weigh 88–220 lbs (40–100 kg) and must be 4’3″–6’6″ (130–200 cm) tall.

Wear an approved helmet and other protective gear to minimize any possible injury.

•  After activation, the app will lead you through the New Rider Tutorial. Please follow the instructions in the app and in this manual.
• NOTE
• You must first download the Segway-Ninebot app on your mobile device. The app will lead you through the New Rider Tutorial.
• For your safety, the Ninebot S2 will limit the max speed to 4.3 mph (7 km/h) until you complete the New Rider Tutorial. For the first 0.6 miles (1 km) after completing the New Rider Tutorial, the max speed will be limited to 6.2 mph (10 km/h), after which you can disable the speed limiter via the app.

1. Go to a large open area and ask a friend to  assist you on your first ride.
   WARNING
   Always step on/off from the back of the Ninebot S2.

2. 2 Lightly place one foot on the foot mat, while keeping your other foot on the ground holding your weight. Do not attempt to turn with the knee pads until you are completely on the vehicle and watched the safety riding manual.

3. Slowly transfer your weight onto the foot mat. The vehicle will beep twice, indicating it is now in balance mode.

4. Stand with your weight evenly distributed on both feet and relax, looking straight ahead.
   Avoid sudden steering.

5. Gently lean your body forward and backward to control your movement.

6. To turn, gently lean left or right against the knee pads.

Warnings
You must read and understand the Warnings and Riding Safety instructions in this manual before attempting to ride the Ninebot S2. Failure to follow these warnings could result in death or serious injury due to: loss of balance, traction, and/or control collisions and falls.

• Avoid contacting obstacles with the tire/wheel.
• When traversing small bumps or uneven terrain, maintain a moderate speed of 2-6 mph (3-10 km/h) and keep your knees bent for stability. Do not go too slow or too fast, otherwise you may lose control and fall.

• Watch your head when passing through doorways.
• Avoid slopes steeper than 15° or you may lose traction.
• Do not ride through puddles or other bodies of water. Do not get wet.
• Do not ride on public roads, motorways, highways, or streets.
• Do not accelerate when the Ninebot S2 tilts back or sounds an alarm. Do not attempt to override the speed limiter.
• Do not accelerate or decelerate abruptly. Do not lean more than 5° or accelerate/decelerate faster than 2.5 mph/s (4 kmph/s).
• The Ninebot S2 is for one rider only. Do not ride double or carry any passengers. Do not carry a child.
• Do not ride over holes, curbs, steps, or other obstacles.
• Do not use a mobile phone or wear earphones when riding.

Warnings
You must read and understand the Warnings and Safe Riding instructions in this manual before attempting to ride the Ninebot S2.

• Do not attempt stunts of any kind. Always keep both feet on the foot mats.

• Maintain contact with the ground at all times. Do not
  jump or attempt stunts.

• Do not ride on low traction surfaces (including but not limited to wet ground, loose sand, loose gravel, and ice).

• The rider must be more than 4.3 ft (1.3 m) in height and 88.2 lbs (40 kg) in weight.

Features

Bluetooth Remote Control

• You can use the Segway-Ninebot app to control your Ninebot S2.
  Steps:

  • Open the app and connect your Ninebot S2.
  • Tap the icon ( )
  • Drag the virtual joystick  ( ) to control your Ninebot S2.
  • The speed can be customized via the app. The maximum speed is 4.3 mph (7 km/h).

WARNING

• Do not stand on the Ninebot S2 when it is under Bluetooth remote control. Doing so risks serious personal injury or damage.
• Do not use Bluetooth remote control in crowded areas or where there is a potential risk of endangering people orproperty if operated in an unsafe manner.
• The Bluetooth range is 30–50 feet (10–15 meters). If your device goes outside Bluetooth range, the Ninebot S2 will stop moving in Bluetooth remote control.

Bluetooth Speaker
You can use your mobile device to connect the Ninebot S2 via Bluetooth to play music.
Steps:

• Enable Bluetooth on your mobile phone.
• Search device name : S2 AUD XXXX.
• Pair and connect.

Lifting and Power Assist Mode

• Correct:
  • Lift via the steering bar as shown above.
• Wrong 1:
  • Lift by the mainframe.
• Wrong 2:
  • Lift by the fender.

Lifting

Operating the wrong way may injure your fingers/hands.

• Pull up the guide bar to enter Power Assist Mode (powered on, with no rider). Steer the Ninebot S2 across smooth surfaces using the guide bar.
• Do not guide it upstairs, across potholes, overlarge cracked/uneven surfaces, or over other obstacles.

 Maintenance

• Cleaning and Storing Your Ninebot S2
  Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth.

• NOTE

• The IP Rating of the mainframe is IP54. Do not wash your Ninebot S2 with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your Ninebot S2. Do not wash your Ninebot S2 with a power washer or high pressure hose.

• WARNING

• Make sure the Ninebot S2 is powered OFF, the charging cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning; otherwise you may expose yourself to electric shock or damage the electronic components. Store your Ninebot S2 in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight and extreme temperature (both hot and cold) will accelerate the aging process of the plastic components and may reduce battery life.

• Battery Pack Maintenance

• Do not store or charge the battery at temperatures outside the stated limits (see Specifications). Do not expose the battery to fire. Do not discard or destroy the battery. Refer to your local laws and regulations regarding battery recycling and/or disposal.

• A well maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance is at its best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F (-20°C) range can be half that of the same battery at 70°F (22°C). Battery range will recover when temperature rises.

• NOTE

• Typically, a fully charged battery should retain charge for 120-180 days in Standby Mode. Remember to charge the battery after each use. Completely draining the battery may cause permanent damage to the battery. Electronics inside the battery record the charge-discharge condition of the battery; damage caused by over-charging or under-charging will not be covered by the Limited Warranty.

• WARNING
  Risk of Fire and Electric Shock – No User Serviceable Parts.

• WARNING
  Do not ride when the ambient temperature is outside the machine operation temperature(see Specifications) because low/high temperature will limit the maximum power/torque. Doing so could cause personal injury or property damage due to slips or falls.

Specifications

| Ni| naboot S2
---|---|---
Category| Model| N5M340
Dimensions| Length × width| 10.4 × 21.8 in (265 × 553 mm)
Height[1]| 25.4–30.3 in (645–770 mm)
Weight| Payload| 88–220 lbs (40–100 kg )
Net weight| Approx. 30.0 lbs (13.6 kg)
Rider Requirements| Ages| 16 – 50 years
Height| 4’3″–6’6″ (130–200 cm)
Vehicle| Maximum speed| Approx. 11.2 mph (18 km/h)
Typical range[2]| Approx. 21.7 miles (35 km)
Maximum slope| Approx. 15°
Beginner mode| Can be disabled or reset via the app after 0.6 miles (1 km) riding.
Traversable terrain| Pavement, packed dirt, slopes < 15°, obstacles < 0.4 in (1 cm), gaps < 1.2 in (3 cm)
Operating temperature| 14–104°F (-10–40°C)
Storage temperature| -4–122°F (-20–50°C)
Permitted charging temperature| 32–104°F (0–40°C)
IP rating| IP54
Charging time| Approx. 4.5 h
Battery Pack| Rated voltage| 54 V
Maximum charging voltage| 63 V
Nominal Energy| 335 Wh
Smart BMS| Overvoltage/Under voltage/Short Circuit/Overheating Protection, Auto-Sleep/ Wake-up, detailed information of battery can be checked with the app.
Charging temperature| 32–104°F (0–40°C)
Motor| Rated power| 400 × 2 W
Maximum power| 800 × 2 W
Charger| Input voltage| 100－240 V ～ 50－60Hz
Max output voltage| 63 V
Rated output| 62 V             2A
Output power| 124 W
Tire| Tire pressure| 45–50 psi (310–345 kPa)

1. Vehicle height : The distance from the ground to the highest point of the vehicle body.
2. Typical range : Tested while riding under full power, 165.3lbs (75 kg) load, 77°F (25°C), 60% of max. speed on average on pavement. * Some of the factors that affect range include: speed, number of starts and stops, ambient temperature, etc.

Trademark & Legal Statement

• Ninebot is the trademark of Ninebot (Beijing) Tech Co., Ltd.; Segway, powered by Segway and Rider Design are trademarks of Segway Inc.; App Store® and Apple logo® are registered trademarks of Apple Inc.; The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Segway-Nine-bot is under license. Other trademarks and trade  names are those of their respective owners.
• Due to the constant improvement of products, this manual and the actual products may be slightly different in color, appearance, etc. Actual products shall prevail when there is a discrepancy between the actual products and the manual.
• © 2023 Ninebot (Beijing) Technology Co., Ltd. All rights reserved.

14 Certifications

• Ninebot S2 N5M340
  • L2272
  • FCC part 15 subparts B and C
• Batteries
  • UL2271
  •  UN/DOT 38.3

Federal Communications Commission (FCC) Compliance Statement for USA

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  •  Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Industry Canada (IC) Compliance Statement for Canada
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES-3 (B)/NMB-3(B)
Ninebot is not responsible for any changes or modifications not expressly approved by Ninebot. Such modifications could void the user’s authority to operate the equipment.

• FCC ID : 2ALS8-PS0006
• IC: 22636-PS0006
• Model Number : N5M340

Contact

• Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Ninebot S2.
• Segway Inc.
• P.O. BOX 3925
• Toll Free: 1-888-523-5583
• E-mail Service: technicalsupport@segway.com
• Website: www.segway.com
• Have your Ninebot S2’s serial number on hand when contacting Segway.
  You can find your serial number on the bottom of your Ninebot S2.

References

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