PLANAR X Series 998-3170-00 Touch Displays Touch Screen Monitors User Manual
- June 9, 2024
- Planar
Table of Contents
X Series 998-3170-00 Touch Displays Touch Screen Monitors
User Manual
Planar® UltraResTM X Series
Planar UltraRes X Series User Manual 020-1396-01A
URX75 URX75-ERO URX75-ERO-T
URX85 URX85-ERO URX85-ERO-T
URX100 URX100-ERO URX100-ERO-T
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Copyright © September 2022 by Planar Systems, Inc. All rights reserved.
This document may not be copied in any form without permission from Planar.
Information in this document is subject to change without notice.
Trademark Credits
WindowsTM is a trademark of Microsoft Corp. All other companies are trademarks
or registered trademarks of their respective companies.
Disclaimer
The information contained in this document is subject to change without
notice. Planar Systems, Inc. makes no warranty of any kind with regard to this
material. While every precaution has been taken in the preparation of this
manual, the Company shall not be liable for errors or omissions contained
herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material.
Warranty and Service Plans
Planar warranty and service plans will help you maximize your investment by
providing great support, display uptime, and performance optimization. From
post-sale technical support, to a full suite of depot services, our services
are performed by trained employees. When you purchase a Planar product, you
get more than a display; you get the service and support you need to maximize
your investment. To find the latest warranty and service information regarding
your Planar product, please visit http://www.planar.com/support
RoHS Compliance Statement
The Planar UltraRes X Series is fully RoHS compliant.
Part Number: 020-1396-01A
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Table of Contents
Introduction ……………………………………………………………………………………………………. 5 1. Safety
Information………………………………………………………………………………………………..6 2. Safety
Precautions……………………………………………………………………………………………….6
2.1 Important Safety Instructions……………………………………………………………………7 3. Recommended
Usage ………………………………………………………………………………………….8
3.1 Burn-In Versus Temporary Image Retention……………………………………………….8 3.2 Warranty
Coverage ………………………………………………………………………………..8 3.3 Important Waste Disposal
Information……………………………………………………….9 3.4 Normal Usage Guidelines
……………………………………………………………………….9 4. Cleaning the Display
…………………………………………………………………………………………..10
Unpacking and Checking Accessories……………………………………………………………. 11 5. Package
Contents………………………………………………………………………………………………11 6. Accessory Kit
…………………………………………………………………………………………………….12 7. Planar UltraRes X Series
Standard Inputs …………………………………………………………..13
Installing the Display …………………………………………………………………………………….. 16 8. Before You
Begin ……………………………………………………………………………………………….16
8.1 Tools/Equipment List …………………………………………………………………………….16 8.2 Other Things You
May Need ………………………………………………………………….17 8.3 Plan Your
Installation…………………………………………………………………………….17 8.4 Prepare Your Installation
Location…………………………………………………………..17 8.5 Cable Length Recommendations
……………………………………………………………17 9. Mounting with a VESA
Mount……………………………………………………………………………….18 10. Installing the Optional Planar
Profile Mounting System …………………………………………….19
10.1 Using the Lifting Eyes …………………………………………………………………………..27 11. Installing
OPS Expansion (Optional) ……………………………………………………………………..29
Operating the Display ……………………………………………………………………………………. 30 12. OSD Keypad
……………………………………………………………………………………………………..30 13. Remote Control
Receiver…………………………………………………………………………………….31 14. LED Indicators
…………………………………………………………………………………………………..32 15. Using the Display in Portrait
Mode ………………………………………………………………………..32 16. Using the Display in Flat or Tilted
Orientation………………………………………………………….32 17. Using the Remote
Control……………………………………………………………………………………33 18. IR Command Protocol
…………………………………………………………………………………………34
18.1 Locking the Keypad and IR Remote ………………………………………………………..37 18.2 Unlocking
the Keypad and IR Remote …………………………………………………….37 18.3 Changing the IR Remote
Code Set …………………………………………………………37 18.4 Turning the Display
On………………………………………………………………………….37 18.5 Turning the Display
Off………………………………………………………………………….38 18.6 Adjusting the Volume
……………………………………………………………………………38 18.7 Selecting Layouts and Input Sources
………………………………………………………38 18.8 Navigating Through the Menus
………………………………………………………………39 19. Inputs and Views
Menu……………………………………………………………………………………….40
19.1 Image Adjust Menu ………………………………………………………………………………42 19.2 Audio
Menu…………………………………………………………………………………………45 19.3 Presets
Menu………………………………………………………………………………………46
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19.4 Advanced Settings Menu ………………………………………………………………………47 19.5 Information
Menu …………………………………………………………………………………69 20. Using the Touch Screen
………………………………………………………………………………………72
Planar UltraRes X Series Remote Monitoring Software ……………………………………. 73 21.
Remote Monitoring Home ……………………………………………………………………………………73 22. Remote
Monitoring System Information …………………………………………………………………75 23. Remote
Monitoring Inputs and Views …………………………………………………………………….76 24. Remote
Monitoring Audio…………………………………………………………………………………….77 25. Remote Monitoring
Presets………………………………………………………………………………….78 26. Remote Monitoring Panel
Brightness and Power …………………………………………………….79 27. Remote Monitoring
Notifications …………………………………………………………………………..80 28. Remote Monitoring System
Settings ……………………………………………………………………..82 29. Remote Monitoring Access Control
……………………………………………………………………….83
External Control ……………………………………………………………………………………………. 84
HDR ……………………………………………………………………………………………………………… 85
Signal Compatibility………………………………………………………………………………………. 86
Color Subsampling Report …………………………………………………………………………….. 90
Power Consumption ……………………………………………………………………………………… 91
Specifications ……………………………………………………………………………………………….. 92
Dimensions …………………………………………………………………………………………………… 95 30. URX75
……………………………………………………………………………………………………………..95
30.1 URX75 Standard ………………………………………………………………………………….95 30.2 URX75-ERO
……………………………………………………………………………………….96 30.3 URX75-ERO-T
…………………………………………………………………………………….97 31. URX85
……………………………………………………………………………………………………………..98 31.1 URX85
Standard………………………………………………………………………………….98 31.2 URX85-ERO
……………………………………………………………………………………….99 31.3 URX85-ERO-T
…………………………………………………………………………………..100 32. URX100
………………………………………………………………………………………………………….101 32.1 URX100
Standard………………………………………………………………………………101 32.2 URX100-ERO
……………………………………………………………………………………102 32.3 URX100-ERO-T
…………………………………………………………………………………103
Troubleshooting During Installation……………………………………………………………… 104 33. Error
Codes …………………………………………………………………………………………………….104 34. Symptoms, Possible Causes
and Solutions ………………………………………………………….105
34.1 Symptom: Display Doesn’t Respond to External Control System ……………….105
34.2 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz………………………………105 34.3
Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz………………………………106 34.4 Symptom:
Can’t Select OPS or HDMI 1 …………………………………………………106 34.5 Symptom: IR Isn’t
Working Properly………………………………………………………107 34.6 Symptom: Touch Has Broken
Response Near Middle/Bottom of Display …….107
Accessing Planar’s Technical Support Website …………………………………………….. 108
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Introduction
The Planar® UltraRes XTM Series is a line of 75″, 85″ and 100″ 4K resolution
(3840 x 2160) professional LCD displays with 700-nit brightness and wide color
gamut perfect for High Dynamic Range (HDR) content.
The displays offer superior visual performance with multi-source viewing and
advanced processing ideal for applications ranging from collaborative meeting
spaces to high-impact digital signage and media rooms. Models ruggedized with
Planar® ERO-LCDTM (Extended Ruggedness and OpticsTM) are available, as well as
extremely responsive interactive models with up to 20-point touch.
The Planar UltraRes X Series supports native 4K resolution at up to 60Hz via
HDMI 2.0 and DisplayPort 1.2, enabling smooth motion video and mouse tracking.
The displays’ HDMI 2.0 inputs are also HDCP 2.2 compliant. It features
redundant power and Crestron drivers for versatility.
Features of the Planar UltraRes X Series displays include:
· 75″, 85″ and 100″ 4K LCD displays · Bright 700 nits · Wide color gamut · HDR
compatible · Optional thin-profile mounting system · Optional responsive touch
screen · Optional Planar ERO-LCD protective glass · Multi-source viewing with
Planar MediaPlex Plus processing
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1. Safety Information
Before using the Planar UltraRes X Series, please read this manual thoroughly
to help protect against damage to property, and to ensure personnel safety.
· Be sure to observe the following instructions. · For your safety, be sure to
observe ALL the warnings detailed in this manual. · For installation or
adjustment, please follow this manual’s instructions, and refer all
servicing to qualified service personnel.
2. Safety Precautions
· If water is spilled or objects are dropped inside the display, remove the
power plug from the outlet immediately. Failure to do so may result in fire or
electrical shock. Contact your dealer for inspection.
· If the display is dropped or the chassis is damaged, remove the power plug
from the outlet immediately. Failure to do so may result in fire or electrical
shock. Contact your dealer for inspection.
WARNING! Wall mounts must be secure.
· If the display is hung on a wall, the wall must be strong enough to hold it.
Simply mounting it to wallboard or wall paneling won’t be adequate or safe.
Caution: For Non-ERO Models:
· The front polarizer of non-ERO URX models is soft and subject to scratches
from sharp objects.
· Slight pressure on the LCD of non-ERO URX models will cause distortion of
the image. Heavier pressure will cause permanent damage.
Caution: For All URX Models:
· Displays should be mounted where viewers cannot insert small objects in the
openings that will create hazards by contacting bare conductive parts.
· If the power cord or plug is damaged or becomes hot, turn off the main power
switch of the display. Make sure the power plug has cooled down and remove the
power plug from the outlet. If the display is still used in this condition, it
may cause a fire or an electrical shock. Contact your dealer for a
replacement.
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2.1 Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use the display near water.
6. Clean the LCD screens with an LCD screen cleaner or LCD wipes.
7. Do not install near any heat sources such as radiators, heat registers,
stoves or other apparatus (including amplifiers) that produce heat.
8. Do not defeat the safety purpose of the polarized or grounding type plug.
A polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong is provided for your safety. When the provided plug does not fit
into your outlet, consult an electrician for the replacement of the obsolete
outlet.
9. Protect the power cord from being walked on or pinched, particularly at
plugs, convenience receptacles and the point where they exit from any Planar
large format LCD display.
10. Only use the attachments/accessories specified by the manufacturer.
11. Unplug all displays during lightning storms or when unused for long
periods of time.
12. In instances where a power surge has occurred and a display no longer has
an image, the display power will need to be reset.
13. You must follow all National Electrical Code regulations. In addition, be
aware of local codes and ordinances when installing your system.
14. Refer all servicing to qualified service personnel. Servicing is required
when any of the displays have been damaged in any way. For example, if the AC
power cord or plug is damaged, liquid has been spilled or objects have fallen
into a display, the displays have been exposed to rain or moisture, do not
operate normally or have been dropped.
15. Keep the packing material in case the equipment should ever need to be
shipped.
16. Wall mounts must be secure. The wall must be strong enough to hold
displays brackets, cables and accessories. Seismic engineers should be
consulted in areas prone to earthquakes.
17. Caution: There is a risk of explosion if the battery is replaced with
incorrect type. Dispose of used batteries according to local regulations.
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3. Recommended Usage
In order to get the most out of your LCD, use the following recommended
guidelines to optimize the display.
3.1 Burn-In Versus Temporary Image Retention
Burn-in causes the screen to retain an image essentially forever, with little
or no way to correct the problem. Under normal use, an LCD will not experience
burn-in, as plasma displays do, nor will it retain images in any way.
Normal use of an LCD is defined as displaying continuously changing video
patterns or images. However, LCDs can experience temporary image retention
when recommended usage guidelines are not followed.
What is Temporary Image Retention?
Temporary image retention (TIR) can occur when a static image is displayed
continuously for extended periods of time (12 hours or longer). An electrical
charge differential may build up between the electrodes of the liquid crystal,
which causes a negative-color video image (colorinverted and brightness-
inverted version of the previous image) to be retained when a new image is
displayed. This behavior is true for any LCD device from any LCD manufacturer.
TIR is not covered under warranty. See standard warranty terms and conditions
for details. Here are some guidelines to help you avoid TIR:
· Use the LCD to show a screen saver, moving images or still pictures that
change regularly. When using high-contrast images, reposition the images
frequently.
· Turn off the LCD when it is not in use. To use your source computer’s Power
Options Properties, set up your computer to turn off the display when not in
use.
3.2 Warranty Coverage
The following models are warranted for 24 x 7 usage: · 75″: URX75, URX75-ERO,
URX75-ERO-T · 85″: URX85, URX85-ERO, URX85-ERO-T · 100″: URX100, URX100-ERO,
URX100-ERO-T
Planar recommends turning off the power for 4 hours per day for optimal
performance.
For complete warranty details, please visit http://www.planar.com/warranty.
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3.3 Important Waste Disposal Information
Please recycle or dispose of all electronic waste in accordance with local,
state, and federal laws. Additional resources can be found online at
http://www.planar.com/about/green/.
The crossed-out wheelie bin symbol is to notify consumers in areas subject to
Waste Electrical and Electronic Equipment (WEEE) Directive 2012/19/EU that the
product was placed on the market after August 13, 2005 and must not be
disposed of with other waste. Separate collection and recycling of electronic
waste at the time of disposal ensures that it is recycled in a manner that
minimizes impacts to human health and the environment. For more information
about the proper disposal of electronic waste, please contact your local
authority, your household waste disposal service, or the seller from whom you
purchased the product.
3.4 Normal Usage Guidelines
Normal use of the LCD is defined as operating in the open air to prevent heat
buildup, and without direct or indirect heat sources such as lighting
fixtures, heating ducts, or direct sunlight that can cause the displays to
experience high operating temperatures. For all displays, do not block fans or
ventilation openings. If the LCD display will be installed in a recessed area
with an LCD surround or enclosure, ensure adequate openings are applied for
proper air flow and ventilation.
It is up to the installer to ensure that display placement is changed, thermal
shielding is provided and/or additional ventilation is provided to keep the
display within its nominal operating parameters. Maximum ambient operating
temperatures for the Planar UltraRes X Series are:
· 75″ and 100″ Planar UltraRes X Series models: 0-40°C at up to 3000 meters ·
85″ Planar UltraRes X Series models: 0-40°C at up to 1500 meters and 0-35°C at
up to
3000 meters Cooling Requirements
For optimal performance, active cooling by the installer should be planned for
when the ambient temperature anywhere in the wall is predicted to be above the
specified ambient temperature for the display.
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4. Cleaning the Display
If dust has collected on the power plug, remove the plug from the outlet and
clean off the dust. Dust build-up may cause a fire.
Remove the power plug before cleaning. Failure to do so may result in
electrical shock or damage.
Keep the following points in mind when cleaning the surface of the display:
· When the surface of the display becomes dirty, wipe the surface lightly with
a soft clean cloth.
· If the surface requires additional cleaning, use LCD screen cleaner or LCD
wipes, which are available at most electronics stores.
· Do not let cleaner seep into the display, as it may cause electrical shock
or damage. · Refer to the Planar Display Cleaning Guidelines for more
information.
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Unpacking and Checking Accessories
5. Package Contents
Part
Description
LCD Display One per box.
Number 1
Picture
Planar UltraRes X Profile Mount Brackets (optional)
Planar UltraRes X Service Brackets (optional)
For hanging of Planar UltraRes X products.
For placing a Planar UltraRes X product in service mode and locking the panel
in place when installed.
2
Note: 75″ portrait
products come with only a single
mount bracket.
2
Planar
For use when installing
1
UltraRes X Planar UltraRes X Profile
Profile
Mounts.
Mount Install
Template
(optional)
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6. Accessory Kit
Part
AC power cord
Description Power cord
Number Picture 1
IR sensor
Used to receive signals
1
from the remote control.
HDMI cable HDMI cable.
1
USB cable
Connects to a PC for
1
touch functionality (touch
models only) and serial
commands (all models).
Remote control
Used to control the
1
display. Two AAA
batteries are included but
not installed.
Carrying
For lifting and carrying
2
Strap
the display using three
people.
Planar®
Annotation and
1
TouchMarkTM whiteboarding software
Single
(touch models only)
License Key
Card
Quick Start
1
Guide: Planar
UltraRes X
Series, Planar
UltraRes P
Series, and
Planar QE
Series
Displays
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7. Planar UltraRes X Series Standard Inputs
7.1 URX75 / URX75-ERO / URX75-ERO-T
URP75 / URP75-ERO / URP75-ERO-T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Description
USB-B: Touch LAN
USB-A: Service IR: 2.5mm TRS (female)
RS232: DB9 (female) SPDIF Audio Out
Line Audio Out: 2.5mm TRS (female) AC ON/OFF
AC IN: IEC C14 OPS: 4K/60Hz, HDR HDMI 1: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 2:
HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 3: HDMI, 4K/30Hz, HDCP 1.4 HDMI 4: HDMI,
4K/30Hz, HDCP 1.4 DP IN: DisplayPort In: 4K/60Hz DP OUT: DisplayPort Out
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7.2 URX85 / URX85-ERO / URX85-ERO-T
URP85 / URP85-ERO / URP85-ERO-T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Description
USB-B: Touch LAN
USB-A: Service IR: 2.5mm TRS (female)
RS232: DB9 (female) SPDIF Audio Out
Line Audio Out: 2.5mm TRS (female) AC ON/OFF
AC IN: IEC C14 OPS: 4K/60Hz, HDR HDMI 1: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 2:
HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 3: HDMI, 4K/30Hz, HDCP 1.4 HDMI 4: HDMI,
4K/30Hz, HDCP 1.4 DP IN: DisplayPort In: 4K/60Hz DP OUT: DisplayPort Out
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7.3 URX100 / URX100-ERO / URX100-ERO-T
URP100 / URP100-ERO / URP100-ERO-T 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Description
USB-B: Touch LAN
USB-A: Service IR: 2.5mm TRS (female)
RS232: DB9 (female) SPDIF Audio Out
Line Audio Out: 2.5mm TRS (female) AC ON/OFF
AC IN: IEC C14 OPS: 4K/60Hz, HDR HDMI 1: HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 2:
HDMI, 4K/60Hz, HDCP 2.2, HDR HDMI 3: HDMI, 4K/30Hz, HDCP 1.4 HDMI 4: HDMI,
4K/30Hz, HDCP 1.4 DP IN: DisplayPort In: 4K/60Hz DP OUT: DisplayPort Out
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Installing the Display
This section explains how to install your display. We suggest that you read
the entire section before you attempt to install the unit.
8. Before You Begin
Before installation, keep the following points in mind:
· The Planar UltraRes X Series displays are heavy. Be sure that the structure
has adequate design to support the weight of each display to be mounted.
· Be sure the structure the unit will be mounted to is sufficiently engineered
to support the total weight of the display and any peripheral equipment that
may be attached to the display. Use properly sized hardware for the weight to
be supported as well as suited to the type of structure to which the mounts
will be attached.
· If the display is a touch model, it is important the touch frame is not used
to lift or support the display or touch performance may be compromised.
· Any mount must be secured per the manufacturer’s recommendations to a
structure that has been properly designed to hold the weight of all components
that will be attached. Additionally, proper hardware engineered to be used in
conjunction with the structure material and able to support the weight of all
components must be used.
· If the Planar® Profile Mounting System was ordered, a template will be part
of the kit to assist in proper location of all mount components referencing
the center point of the display.
· The Planar Profile Mounting System must be mounted to a solid flat surface.
· The Planar Profile Mounting System have common components among all models
except
for when mounting any URX75 in portrait orientation. The main hanging support
bar will be different; however, the process for installing is the same. · For
touch model best performance, the display must be mounted in a vertical to
slightly tilted back orientation. Displays tilted forward can cause touch beam
interference from the glass bowing slightly away from the display and into the
IR path.
Make sure you have all the items in these lists before you begin unpacking and
installing your display(s).
8.1 Tools/Equipment List
Depending on your installation, you may need one or more of the following
items:
· String/string level · Digital/laser level · Ladders/lift · Power tools ·
Back brace · Stud finder (if hanging display on a wall)
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8.2 Other Things You May Need
· LCD screen cleaner or LCD wipes available at most electronics stores · At
least two very strong people to help lift unit into place
8.3 Plan Your Installation
You should have a detailed plan of how the units are to be configured. The plan should include calculations for the following:
· Power maximums reference below by display size:
Model
Max Current @ 115VAC
Max Current @ 230VAC
URX75
3.9A
1.7A
URX85
4.9A
2.2A
URX100
5.9A
2.5A
· Cable runs
· Ventilation and cooling requirements
· If hanging display on a wall, location of studs in the wall
· For touch model best performance, the display must be mounted in a vertical to slightly tilted back orientation.
· If the display is a touch model, it is important that the touch frame is not used to lift or support the display or touch performance may be compromised. Displays tilted forward can cause touch beam interference from the glass bowing slightly away from the display and into the IR path (URX75-ERO-T, URX85-ERO-T and URX100-ERO-T models only).
8.4 Prepare Your Installation Location
· Prepare the area where you will install the unit. If custom enclosures are
part of the installation, they must be fully designed to accommodate the
installation of the displays, the installed units, and ventilation and cooling
requirements.
· If your installation includes a lot of construction or dust, it is highly
recommended that you clean all of the screens after the wall installation and
configuration are complete.
8.5 Cable Length Recommendations
Cable length performance may vary between different cables and sources. The
recommended maximum cable lengths are as follows:
HDMI
· 4K @ 50/60Hz: 5m (15 ft) maximum · 4K @ 24/25/30Hz: 15m (50 ft) maximum ·
1080p @ 60Hz and lower resolutions: 20m (65 ft) maximum
DisplayPort
· DP 1.2: 3m (10 ft) maximum · DP 1.1: 5m (15 ft) maximum
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9. Mounting with a VESA Mount
The Planar UltraRes X Series can be mounted with the Planar Profile Mounting
System (see page 13) or with a VESA mount, available from Planar or other
manufacturers.
If you purchased a VESA mount, you should have a received a separate box with
mounting supplies and an Installation manual. Follow these instructions
carefully.
Keep in mind the following general installation guidelines:
· Screw length is crucial and will vary depending on the type of mount you
use. Total screw length will include the penetration length plus the length
required by the type of VESA mount in use.
· Mount spacers may be required to accommodate the protruding back panel of
the OPS slot.
Caution: Screws not sized to the depth specified can result in inadequate
mounting strength or damage to the internal components in the display. To
prevent injury, this device must be securely attached to the wall in
accordance with the installation instructions supplied with the mount. The
mount must be secured to the Planar UltraRes X Series display using the four
M81.25 VESA mounting locations, and 10mm -15mm thread engagement is required
for secure mounting. Select the correct screw/spacer combination for the
mount.
· Prior to installation, make sure you know where all of the mounting points
are located. · Follow all safety precautions outlined in the VESA Installation
manual. · Verify the parts received with the list shown in the VESA
Installation manual.
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10. Installing the Optional Planar Profile Mounting System
For Planar Profile kits, a template has been supplied in the kit to simplify
installation of the Planar Profile components. If the template has been
misplaced or lost, refer to the product outline drawing for pertinent
dimensions on the location of the Planar Profile mount component locations.
The following steps describe the use of the template to locate components.
Note: The mounting instructions below show a 75″ landscape display; however,
any size is similar in procedure.
1. Determine and mark a vertical and horizontal line of the center display of
the unit. For mount location verification, it is optional to continue the line
or mark the left and right most edge of the display as well as the top.
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2. Using the dimensions on the template for the model being installed, mark
the location of the upper-left mount position.
3. Install the left mount as indicated. The marked position is the location
of the center hole on the mount.
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4. Level and install the main support screws. At minimum, two pieces of
mounting hardware must be used on a single hanging mount component.
Note: When mounting, it is best practice to install hardware on either side of
the hook to distribute the load both vertically and horizontally. Failure to
do this may result in the panel flexing outward from the wall. 5. Place the
opening in the template over the hook of the installed mount so it is resting
against the back of the mount, level, and slightly pull to the right to find
the labeled hole position for the model and orientation of the display being
mounted. Mark this location on the structure. Note: The “V” notch in the
template labeled for the model being installed can be used to verify the
center marks made in step 1 are correct. A slight variation in this location
is okay due to being able to slightly move the display horizontally once
installed.
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6. Remove the template and install the right mount in the location marked.
The marked position is again the location of the center hole on the mount.
7. Level and install the main support screws. At minimum, two pieces of
mounting hardware must be used on a single hanging mount component.
8. Place template vertically on either hook of the installed hanging mounts.
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9. Plumb the template, slightly pull down and mark the three locations of the
service mounts attachment locations for the model product being installed.
Note: The “V” notch in the template labeled for the model being installed can
be used to verify the center marks made in step 1 are correct.
10. Remove the template and repeat steps 8-9 for the other hanging mount.
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11. Install the service mounts where marked.
Note: Two of the side mount attachment locations are slotted, in case when the
panel is installed there needs to be a slight vertical adjustment in location.
12. Release the locking tabs on the service mounts so they do not interfere with the display installation.
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13. Hang the display on the mounting hooks where circled.
Note: It is recommended that capable lift equipment be used to install the
displays due to their weight. Planar provides lifting eyes (sold separately)
for use with capable equipment (see “Using the Lifting Eyes” on page 27). If
mechanical equipment is unavailable or impractical, Planar supplies lifting
straps for use with lifting displays.
Caution: Displays may be very heavy, make sure enough resources are available
to lift displays into place on the mount structure.
14. If the panel interferes with the locking tabs or the locking tabs are
unable to engage, adjust the vertical position of the service mounts to
accommodate. Remove the center screw to make this adjustment.
15. Once the display is able to lay flat and the locking tabs engage with the
bottom display mount brackets, the locking tabs may be re-tightened to the
service mounts to keep the panel from being pulled out.
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16. To gain easy access to the rear of the display to connect cables, use the
kickstands on the service mounts. Rotate the kickstand down after pulling the
panel out. The kickstands will nest into the lower panel mount brackets.
Caution: Use both kickstands. Using only one will cause stresses in the panel
that can cause damage.
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10.1 Using the Lifting Eyes
1. Slide the eye assemblies upward into the slots where shown. There will be
a click when they are fully seated.
2. Securely attach the lift mechanism and note the requirements below for spacing. For a spreader bar application, the bar should be a minimum of 200mm (7.9″) from the edge of the display. For a single point lifting application, the angle of the line between the eyehooks and the display must be 45° or greater.
3. Lift the panel into place. 4. Remove the lift mechanism attached to the
lifting eyes.
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5. Remove the lifting eyes by pulling out the retaining pin, allowing the
lifting eyes to slide down.
Note: To completely remove, it may be required to slide the lifting eyes
horizontally past the hanging mounts after disengaging from the panel.
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11. Installing OPS Expansion (Optional)
Planar UltraRes X Series displays are equipped with an expansion slot that
supports the Intel® Open Pluggable Specification (OPS). The slot will support
OPS devices such as PC’s, SDI modules, HDBaseT receivers, etc. To install an
OPS device, remove the protective cover on the display and slide the device
firmly into position. When installed, the OPS device will be connected
internally to the display. No external video or power cables are required.
OPS Module
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Operating the Display
12. OSD Keypad
The OSD keypad is located on the rear of the display.
Key Power
Menu/Exit
Source
OSD Keypad Buttons Descriptions
Power on/Power off Menu Left/Decrease value Menu Right/Increase value Menu
Up/Increase volume Menu Down/Decrease volume Menu/Exit Source selection
(toggle)
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13. Remote Control Receiver
The remote control receiver is located near the keypad on the rear of the
display. Use the IR extender cable for operating the remote from the front of
the display.
IR Sensor
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14. LED Indicators
The LED indicator light is located on the rear of the display near the keypad.
The following table explains what the different colors and blink patterns
mean.
LED On
Power Status Green
Condition Standby mode
Amber Green Flashing (1 Hz) Green Flashing (0.5 Hz) Green Flashing (5 Hz) Amber Flashing (5 Hz) Green and Amber
Full power mode AC power on Powering on from standby Firmware updating Power supply failure Firmware update failure
15. Using the Display in Portrait Mode
When using the display in the portrait position and looking at the rear of the
display, it should be rotated according to the arrow stickers on the back of
the display. This will allow for proper ventilation. Then select the OSD
rotation of landscape or portrait on the OSD menu (MAIN MENU > ADVANCED
SETTINGS > MENUS AND MESSAGES > OSD ROTATION).
For reference, the following list indicates the rotation direction of each
display model when placed in portrait mode as viewed from the display side:
· URX75(-ERO)(-T): Clockwise · URX85(-ERO)(-T): Clockwise · URX100(-ERO)(-T):
Clockwise
Caution: Failure to follow these instructions will void the warranty.
16. Using the Display in Flat or Tilted Orientation
The display is not recommended for use in flat orientation for tabletop, floor, or ceiling installations. LCD panels of this size are at risk of panel deflection, which can cause cosmetic sagging, brightness uniformity issues, a shortened life span, and malfunction of optional touch sensors. Installations where the display is tilted downward or upward at an angle may also be prone to these issues and are not recommended.
Note: Failure to follow these instructions will void the warranty.
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17. Using the Remote Control
Below is a picture of the remote control and its corresponding Hex codes. See
the following page for button descriptions and Hex codes.
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18. IR Command Protocol
The Planar UltraRes X Series displays accept commands in the form of IR signals that conform to the NEC protocol. Each Planar UltraRes X Series remote control has an NEC control code associated with it. You can use these codes to program a third-party “universal” remote control to work with the Planar UltraRes X Series displays. These third-party products usually come with a computer software application for this purpose. For more information, consult the documentation provided with the remote control.
The IR control codes have the following characteristics:
· Each code consists of the following: · A leader pulse (a modulated pulse of
9 ms followed by a non-modulated pulse of 4.5 ms) · 16 address bits. The
default address is 1785 (0x06F9, binary 00000110 11111001) · 16 data bits:
eight (8) bits for the command followed by the logical inverse of the command
· An end pulse (a modulated pulse of 0.56 ms, similar to the modulated pulse
in the 0′ and 1′ bits). The end of the modulated pulse constitutes the end of the data
transmission. · The carrier frequency is 38 kHz, with the modulated pulses
having a 33% duty cycle. · Commands are sent at a maximum rate of 9 Hz.
For example, below is the NEC control code for the ON button of the Planar
UltraRes X Series remote control (assuming the default address is used).
Hex
06
F9
01
FE
Binary
00000110
11111001
00000001
11111110
Function Address Byte Address Byte
1
2
Command
Command (Logical Inverse)
The following example shows the pulse train for this command.
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Remote Control Button Address
Name
Data
ON
1785
1
OFF
1785
9
1785
2
1785
3
**
1785
6
PRESETS
1785
4
PRESET 1
1785
5
PRESET 2
1785
7
PRESET 3
1785
8
PRESET 4
1785
10
1
1785
12
2
1785
13
3
1785
14
4
1785
15
5
1785
16
6
1785
17
7
1785
20
8
1785
25
9
1785
27
0
1785
18
VOL +
1785
28
VOL –
1785
33
MUTE
1785
32
COLOR
1785
19
NEC Data From Remote (Hex Code)
Description
0x06F901FE 0x06F909F6 0x06F902FD 0x06F903FC 0x06F906F9 0x06F904FB 0x06F905FA 0x06F907F8 0x06F908F7 0x06F90AF5 0x06F90CF3 0x06F90DF2 0x06F90EF1 0x06F90FF0 0x06F910EF 0x06F911EE 0x06F914EB 0x06F919E6 0x06F91BE4 0x06F912ED 0x06F91CE3 0x06F921DE 0x06F920DF 0x06F913EC
Power on Power off Not used Not used Not used Opens the Presets menu Applies Preset 1 Applies Preset 2 Applies Preset 3 Applies Preset 4 Number button 1 Number button 2 Number button 3 Number button 4 Number button 5 Number button 6 Number button 7 Number button 8 Number button 9 Number button 0 Volume increase Volume decrease Audio mute Not used
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Remote Control Button Address
Name
Data
VIDEO WALL 1785
34
MISC
1785
11
MENU
1785
21
PREV
1785
22
ENTER
1785
23
UP
1785
26
LEFT
1785
29
RIGHT
1785
31
DOWN
1785
24
TOP
1785
30
ZONE 1
1785
35
ZONE 2
1785
36
ZONE 3
1785
38
ZONE 4
1785
39
PIP MODE
1785
37
PIP SWAP
1785
40
HDMI 1
1785
41
HDMI 2
1785
42
HDMI 3
1785
43
HDMI 4
1785
44
DP
1785
45
DVI
1785
46
VGA
1785
47
OPS
1785
48
NEC Data From Remote (Hex Code)
Description
0x06F922DD 0x06F90BF4 0x06F915EA 0x06F916E9 0x06F917E8 0x06F91AE5 0x06F91DE2
0x06F91FE0 0x06F918E7 0x06F91EE1
0x06F923DC 0x06F924DB 0x06F926D9 0x06F927D8 0x06F925DA 0x06F928D7 0x06F929D6
0x06F92AD5 0x06F92BD4 0x06F92CD3 0x06F92DD2 0x06F92ED1 0x06F92FD0 0x06F930CF
Opens the Tiling menu Opens the Image Information menu Opens the menu Returns to the previous menu Selects the current menu item Navigate up Navigate left Navigate right Navigate down Selects the top line in the current menu Selects the input for Zone 1 Selects the input for Zone 2 Selects the input for Zone 3 Selects the input for Zone 4 Selects the Multi-Source View setting Swaps the main and PIP windows Selects HDMI 1 for the current zone Selects HDMI 2 for the current zone Selects HDMI 3 for the current zone Selects HDMI 4 for the current zone Selects DP for the current zone Not used Not used Selects OPS for the current zone
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18.1 Locking the Keypad and IR Remote
You can lock the keypad and IR remote functionality on the display. To lock
the keypad, go to Main Menu -> Advanced Settings -> System Settings and select
Keypad Lock. To lock the IR remote, go to Main Menu -> Advanced Settings ->
System Settings and select IR Remote Lock.
18.2 Unlocking the Keypad and IR Remote
To unlock the keypad, press the following keys on the keypad in the order
listed: UP, UP, RIGHT, LEFT, DOWN. If the IR remote is unlocked, you can also
unlock the keypad by using the IR remote to go to Main Menu -> Advanced
Settings -> System Settings and uncheck Keypad Lock.
To unlock the IR remote, press the following keys on the IR remote in the
order listed: UP, UP, RIGHT, LEFT, DOWN. If the keypad is unlocked, you can
also unlock the IR remote by using the keypad to go to Main Menu -> Advanced
Settings -> System Settings and uncheck IR Remote Lock.
18.3 Changing the IR Remote Code Set
The IR remote code set transmitted by the remote and accepted by the display
can be configured. This is useful if there are multiple Planar displays and
you would like each remote to work only with one of the displays. It can also
be used if IR interference with another device, such as a DVD player, is
occurring.
To change the IR code on the remote, use the following procedure:
1. Press and hold the CODE button on the remote control until the LED on the
remote lights solid red (approximately five seconds).
2. Enter a new five-digit code between 00000 and 65535. Include leading zeros
for codes with four or fewer digits; for example, enter 255 as 00255.
3. The LED turns off to confirm the code change. If you enter an invalid
code, the LED flashes for three or four seconds. Try again, entering a valid
code.
Note: The code must match the IR Remote ID Code setting. See page 68.
18.4 Turning the Display On
1. Insert the power cord into the display and into the power outlet.
2. Ensure the AC switch is set to “–“.
3. Press the ON button on the remote or the power button on the keypad.
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18.5 Turning the Display Off
With the power on, press the OFF button on the remote or the power button on
the keypad to put the LCD panel in a standby mode. To turn off power
completely, turn the AC switch to “O” or disconnect the AC power cord from the
power outlet.
Note: The display may automatically turn off the backlight or enter standby
mode if no signal is present for a certain period of time. See the description
of the Power Saving Mode setting on page 48 for more information.
18.6 Adjusting the Volume
1. Using the remote, press the vol + or vol – to increase or decrease the
volume. You can also use the Up and Down keys on the remote and keypad to
increase or decrease the volume.
2. Press the mute button to temporarily turn off all sound. To restore the
sound, press the mute button again.
Note: The analog audio out is variable. S/PDIF is fixed.
18.7 Selecting Layouts and Input Sources
With Planar MediaPlex Plus Processing, you can show one source at a time or
multiple sources simultaneously. Multiple layout options are available and can
be selected from the Inputs and Views Menu (see page 36). Once a layout has
been designated, you can assign sources to each of the zones in the layout.
The selection of sources must be made one at a time by assigning a current
zone. To select the current zone, you can navigate through the on-screen menu
(see page 36). Alternatively, you can use the remote or keypad as described
next.
Remote
Press the Zone 1, Zone 2, Zone 3, or Zone 4 buttons on the remote. After
selecting the desired zone, you can press the source button (DP, HDMI 1, HDMI
2, HDMI 3, HDMI 4, or OPS). This action will also select the active audio
source.
For example, to change Zone 3 to OPS, press the Zone 3 button and then press
the OPS button.
Keypad
Press the SRC button. The input source will be toggled in the following order:
HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS).
Note: Sources will toggle through the current zone, or last zone to be
modified. Current zones can only be re-assigned in the on-screen menu.
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18.8 Navigating Through the Menus
1. With the power on, press MENU. The MAIN menu appears.
2. Within the menu, use , , , , and ENTER to navigate through the menus and
adjust options. 3. Press PREV on the remote control, or MENU on the keypad, to
return to the previous
menu. To exit the menu system, press MENU on the remote control, or continue
to press menu on the keypad until the main menu is reached.
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19. Inputs and Views Menu
This menu shows how the sources will be laid out on the screen based on the
current MultiSource View and Advanced Layouts selections.
Multi-Source View
· Select the Multi-Source View mode · Options: Single, Dual, Triple, Quad,
PIP; Default: Single · Note: For the Advanced Layouts submenu, refer to page
41. · Note: You can only use 4K/60Hz in Single mode.
Zone 1
· Select the source displayed in Zone 1 · Options: HDMI 1, HDMI 2, HDMI 3,
HDMI 4, DP, OPS; Default: HDMI 1 · Note: If HDMI1 was selected as another
source, OPS cannot be selected. If OPS was
selected as another source, HDMI1 cannot be selected.
Zone 2
· Select the source displayed in Zone 2 · Options: HDMI 1, HDMI 2, HDMI 3,
HDMI 4, DP, OPS; Default: HDMI 2 · Note: If HDMI1 was selected as another
source, OPS cannot be selected. If OPS was
selected as another source, HDMI1 cannot be selected.
Zone 3
· Select the source displayed in Zone 3 · Options: HDMI 1, HDMI 2, HDMI 3,
HDMI 4, DP, OPS; Default: HDMI 3 · Note: If HDMI1 was selected as another
source, OPS cannot be selected. If OPS was
selected as another source, HDMI1 cannot be selected.
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Zone 4
· Select the source displayed in Zone 4 · Options: HDMI 1, HDMI 2, HDMI 3,
HDMI 4, DP, OPS; Default: HDMI 4 · Note: If HDMI1 was selected as another
source, OPS cannot be selected. If OPS was
selected as another source, HDMI1 cannot be selected.
Auto Scan Sources
· Select whether the display will automatically scan for a valid source on any
input or zone that does not have a source currently displayed. Scanning will
begin on the currently selected source, and move sequentially through the
inputs in the order listed below stopping once a valid source is obtained.
· Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP, OPS
Advanced Layouts Submenu
This submenu defines the layouts for each multi-source view type.
Dual · Select from two dual source layout options. The layout in orange will
be the active layout displayed when the Multi-Source View is set to Dual.
Triple
· Select from five triple source layout options. The layout in orange will be
the active layout displayed when the Multi-Source View is set to Triple.
PIP · Select from four PiP (Picture-in-Picture) layouts. The layout in orange
will be the active layout displayed when the Multi-Source View is set to PiP.
PIP Size · Select the size of the PiP (Picture-in-Picture) window.
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19.1 Image Adjust Menu
This menu is used for making common image adjustments for the current zone.
Current Zone
· The zone that is currently being adjusted. All of the settings in this menu
are saved per input. The zone’s corresponding input source is shown in the
title bar, and the graphic beneath that shows which zone is being adjusted in
the current Multi-Source View mode and Advanced Layout setting (if
applicable).
· The current zone can be changed via the menu or by using the ZONE 1-4 keys
on the remote control.
· Note: Changing the Current Zone setting via the ZONE 1-4 keys also changes
the Audio Select setting.
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Brightness · Adjust the black level of the image · Range: 0~100; Default: 50
Contrast
· Adjust the white level of the image · Range: 0~100; Default: 50
Color · Adjust the saturation of the image · Range: 0~100; Default: 50
Tint · Adjust the hue of the image · Range: 0~100; Default: 50
Sharpness · Adjust the sharpness of the image. Higher numbers are sharper ·
Range: 0~10; Default: 5
Noise Reduction · Turn on noise reduction processing · Options: Off, Low,
Medium, High; Default: Off
Diagnostic Color · Set the image to monochrome. This setting is for use in
adjustments to a test pattern and is not stored. · Options: Off, Red, Green,
Blue; Default: Off
Color Space · Set the color space of the image · Options: REC601, REC709, RGB,
RGB Video, Auto; Default: Auto
Color Temperature · Set the color temperature of the image · Options: 3200K,
5500K, 6500K, 7500K, 9300K, Native; Default: Native
Red Gain · Adjust the red gain of the image · Range: 0~200; Default: 100
Green Gain · Adjust the green gain of the image · Range: 0~200; Default: 100
Blue Gain · Adjust the blue gain of the image · Range: 0~200; Default: 100
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Red Offset
· Adjust the red offset of the image · Range: 0~100; Default: 50
Green Offset
· Adjust the green offset of the image · Range: 0~100; Default: 50
Blue Offset
· Adjust the blue offset of the image · Range: 0~100; Default: 50
Gamma
· Set the gamma of the image · Options: 1.5, 1.55, 1.6, 1.65, 1.7, 1.75, 1.8,
1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25,
2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6, 2.65, 2.7, 2.75, 2.8 · Default: 2.2
Content Rotation
· Rotate the image on the display · Options: None, 90, 180, 270; Default: None
Aspect Ratio
· Set how the source is treated when the aspect ratio of the input is
different than the aspect ratio of the zone it is in. If the image does not
fill the zone completely, the extra margins are black.
· Options: Auto, 16:9, 4:3, Fill Screen, Native, Letterbox; Default: Auto
Overscan
· Set the percentage of the image to remove from each edge · Range: 0~20;
Default: 0
Image Position
· Move the image horizontally or vertically. The amount to move is measured in
input pixels. · Range: -1000~1000; Default: 0
Revert to Defaults
· Reset all settings in the Image Adjust menu to their factory defaults for
the current zone only
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19.2 Audio Menu
This menu enables you to make audio adjustments to the selected zone. Note:
Volume, Bass, Treble and Balance do not apply to the S/PDIF output.
Audio Select
· The zone that is currently being adjusted and whose audio is being played.
The zone’s corresponding input source is shown in the title bar.
· Options: Zone 1, Zone 2, Zone 3, Zone 4; Default: Zone 1 · Note: Changing
the Audio Select setting via the ZONE 1-4 keys also changes the Current
Zone setting.
Volume
· Set the volume of the audio · Range: 0~100; Default: 50
Bass
· Set the bass level · Range: 0~100; Default: 50 · Note: This setting applies
only to the internal speakers, and cannot be adjusted for the
Line Out connector.
Treble
· Set the treble level · Range: 0~100; Default: 50 · Note: This setting
applies only to the internal speakers, and cannot be adjusted for the
Line Out connector.
Balance
· Set the audio balance · Range: 0~100; Default: 50
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Enable Internal Speakers · Disable or enable the built-in speakers · Options:
On, Off; Default: On
Mute · Mute or unmute the audio · Options: On or Off; Default: Off
19.3 Presets Menu
This menu enables you to save Inputs and Views settings, Image Adjust
settings, Audio settings, the Backlight Intensity setting, the Local Dimming
setting, and Tiling settings. You can save up to 10 presets using this menu
(more can be saved via the serial command interface). If a preset is saved, it
will appear as “Preset 1”, “Preset 2”, and so on. If it is not saved, it will
appear as “
Recall · Apply the setup from the selected preset · Range: Preset 1~Preset 10
Save · Save the current setup for later recall · Range: Preset 1~Preset 10
Delete · Delete the selected preset · Range: Preset 1~Preset 10
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19.4 Advanced Settings Menu
Panel Brightness Submenu
Intensity · Set the intensity of the LCD backlight · Range: 0~100; Default: 75
Local Dimming · Turn on or off the local dimming function, if supported by the
display · Options: On, Off; Default: On · Note: 75″ and 85″ models only
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Power Submenu
Auto Power On
· If set to On, the display will automatically leave standby after AC power is
applied · Options: On, Off; Default: Off
Power Saving Mode
· Set the action to take if there is no signal detected after the period of
time specified by the Power Saving Delay setting
· Options: Disabled, Power Down, Wake on Signal; Default: Disabled · Disabled:
Once powered on, the display will remain on even if no signal is present. ·
Power Down: The display will enter a standby state specified by the Power Down
Mode setting. · Wake On Signal: The display will enter a standby sleep mode if
no signal is detected. The display will wake when signal is restored. · Note:
When signal is restored, a 10-15 second wait is typical to have an image
displayed. · Note: The display must be allowed to enter sleep mode due to lack
of signal for Wake On Signal to take effect. Sending an OFF command via
Keypad, IR, CEC, RS232 or LAN will bypass Wake On Signal detection, and the
display will enter the power state specified in the Power Down Mode setting.
· Note: If Auto Scan Sources is enabled in the Inputs and Views menu, the
display will sequentially scan all inputs before entering sleep mode. The
display will leave sleep mode when a signal is detected on any input.
· Note: If Auto Scan Sources is disabled in the Inputs and Views menu, the
display leave sleep mode only when a signal is detected on the last selected
input.
· Note: When Wake On Signal is selected, the LAN port and Remote Monitoring
web interface will remain accessible after the display enters sleep mode.
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Power Saving Delay
· Sets the amount of time before initiating the standby state specified in
Power Saving Mode when no signal is present
· Options: 1 Minute, 5 Minutes, 15 Minutes, 30 Minutes, 60 Minutes; Default: 5
Minutes
Power On Delay
· Sets the amount of time to delay between an ON command being received and
the display leaving standby. This can be useful when multiple displays are on
the same electrical circuit, and it is beneficial to avoid all displays
leaving standby simultaneously, causing a large inrush of current.
· Options: 0-10 seconds, in 0.1 second increments; Default: 0 seconds
Power Down Mode
· Set the action to take when the display enters standby · Options: Standby
Mode, Networked Standby Mode, Fast Start; Default: Standby Mode · Standby
Mode: The lowest power standby setting. CEC, LAN, DB9 RS232, and USB
communication are disabled. IR, Keypad connector will remain active. · Note:
To remove display from standby with the IR remote or keypad, IR Remote Lock
or Keypad Lock must be disabled. · Note: The Turn On action in the Schedule
feature will not work if the Power Down
Mode setting is set to Standby Mode. To allow the Turn On action to occur, set
Power Down Mode to Networked Standby Mode or Fast Start. · Networked Standby
Mode: The display will enter a low power standby state with LAN, DB9 RS232,
USB and IR communications active. · Fast Start: The display will enter a
standby state with partially reduced power, allowing for 3-5 second wait
between an ON command being sent, and image being displayed. IR, Keypad, CEC,
LAN, DB9 RS232, and USB communication will remain active.
OPS Power Down Check
· When enabled, the system will wait for an indication from the OPS module
that it has finished its power down sequence, before going into the standby
state specified in Power Down Mode
· Options: Disable, Enable; Default: Enable
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Network Submenu
The default static IP values are: · IP Address: 192.168.12.12 · Subnet Mask:
255.255.255.0 · Default Gateway: 192.168.12.1
The static IP settings that you program will be used if a DHCP server cannot
be found.
MAC Address
· The MAC address of the system
IP Address
· The current network address. You can use the number keys on the remote to
enter this information.
Subnet Mask
· The current subnet mask. You can use the number keys on the remote to enter
this information.
Default Gateway
· The current default gateway. You can use the number keys on the remote to
enter this information.
DNS Server
· The current DNS server. You can use the number keys on the remote to enter
this information.
· Note: The specified DNS server is used when Use Network Time is checked for
the Set Date and Time setting.
DHCP
· Turn DHCP on or off · Options: On, Off; Default: On
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Menus and Messages Submenu
Menu Position
· Move the OSD menu to a different location on the screen · Options: Center,
Upper Left, Upper Right, Lower Left, Lower Right; Default: Center
OSD Transparency
· Set the transparency of the OSD so that the image behind it can be seen.
Higher values mean greater transparency.
· Range: 0~5; Default: 0
OSD Timeout
· Set the amount of time in seconds since the last keypress before the OSD
menu automatically closes. If set to Off, the menu never automatically closes.
· Options: Off, 10 Seconds, 30 Seconds, 60 Seconds, 120 Seconds, 240 Seconds;
Default: 60 Seconds
Allow Pop Up Messages
· Suppress messages that pop up automatically. When set to No, the source
status message and the volume slider bar will not be displayed.
· Options: Yes or No; Default: Yes
Allow Splash Screen
· Enable or disable the splash screen during startup · Options: Enable or
Disable; Default: Enable
OSD Rotation
· Rotate the OSD menu so that it is readable if the display is mounted in
portrait orientation · Options: Landscape or Portrait; Default: Landscape
Blank Screen Color
· Select the color to display when there is no signal in a zone · Options:
Black, White, Gray, Red, Green, Blue, Cyan, Magenta, Yellow · Default: Black
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Schedule Submenu
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Set Date and Time · Set the internal system clock. If Use Network Time is
unchecked, you can set the following settings individually: Time Zone, Year,
Month, Day, Date, Hour, and Minute. · Note: If Use Network Time is checked and
DHCP is unchecked, the display will be unable to obtain the network time
unless a DNS server is programmed. This is done via the DNS Server setting in
the Network menu or the serial command interface.
Set Event 1~Event 20 · Event Enabled: Turns on the event. If disabled, the
settings are saved so that the event can be re-enabled. · Frequency: The
frequency of the event. Options are Daily, Weekly, Weekdays, Weekends. ·
Action: The action to take for the event. Options are Turn On, Turn Off,
Recall, Panel Brightness. · Note: The Turn On action will not work if the
Power Down Mode setting is set to Standby Mode. To allow the Turn On action to
occur, set Power Down Mode to Networked Standby Mode or Fast Start. · Data:
The preset to recall when the Action is set to Recall, or the backlight
setting when the Action is set to Panel Brightness.
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EDID Submenu This menu specifies the EDID format and preferred timing for the selected connector.
Selected Connector
· Set which connector is used · Options: HDMI 1, HDMI 2, HDMI 3, HDMI 4, DP,
OPS, All
Program EDID
· Program the EDID information for the selected connector based on the
selections in the EDID submenu
EDID Type
· Set the EDID type to determine the base EDID used for the current connector:
· 4K60 selects an EDID format compliant with HDMI 2.0 and DP 1.2 · 4K30
selects an EDID format compliant with HDMI 1.4b and DP 1.1 · 1080P selects an
EDID format compliant with HDMI 1.3 and DP 1.1 · Options: 4K60, 4K30, 1080P
Horizontal Active
· The number of active pixels in a line · Range: 0~4095
Vertical Active
· The number of active lines in a field · Range: 0~4095
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Vertical Refresh Rate
· The number of fields per second rounded to the nearest Hz · Range: 0~120
Enable HDR
· Indicate to the source that HDR content is supported · Options: On, Off;
Default: On · Note: HDR compatible inputs are HDMI 1, HDMI 2 and the OPS. ·
Note: Displaying HDR content requires an HDR compatible source and HDR encoded
content. · Note: HDR sources connected via HDMI require high speed (18Gbps)
compatible cables.
Fully Specified
· Determine how the final detailed timing is calculated. If disabled, it is
calculated based on Horizontal Active, Vertical Active, and Vertical Refresh
Rate values. If enabled, it is calculated based on all of the EDID values
except for Vertical Refresh Rate.
· Options: Disabled, Enabled · Note: This setting should only be enabled by
advanced users.
Pixel Clock
· The value of the pixel clock, in megahertz · Range: 0~600.00, in 0.01
increments
Horizontal Blanking
· The number of non-active pixel clocks in a line · Range: 0~1023
Horizontal Front Porch
· The number of pixel clocks in the horizontal front porch · Range: 0~1023
Horizontal Sync Width
· The number of pixel clocks in the horizontal sync pulse · Range: 0~255
Vertical Blanking
· The number of non-active lines in a field · Range: 0~255
Vertical Front Porch
· The number of line times in the vertical front porch · Range: 0~255
Vertical Sync Width
· The number of line times in the vertical sync · Range: 0~255
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Revert to Factory · Reset the EDID type and timings to the default values for
the selected connector
Advanced Color Submenu
This menu adjusts the color coordinates of the current zone. These controls
are used by advanced installers to achieve exact color point targets on the
display. In some cases, the target color coordinates may not be achievable. In
this case, an asterisk (*) will appear next to the color coordinate value.
Note: The white color point should be adjusted before adjusting the other
color points.
Current Zone
· The zone that is currently being adjusted. All of the settings in this menu
are saved per zone, and all color coordinate values are also saved per Color
Gamut setting. The zone’s corresponding input source is shown in the title
bar, and the graphic beneath that shows which zone is being adjusted in the
current Multi-Source View mode and Advanced Layout setting (if applicable).
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· The current zone can be changed via the menu or by using the ZONE 1-4 keys
on the remote control.
· Note: Changing the Current Zone setting via the ZONE 1-4 keys also changes
the Audio Select setting.
Color Gamut
· Select a preset Color Gamut of the image · Options: REC709, SMPTE C, EBU,
DCI, User, Auto, Disable. Default: Disable
White x
· Adjust the x coordinate of the white color point · Range: 0.000-0.800
White y
· Adjust the y coordinate of the white color point · Range: 0.000-0.800
Red x
· Adjust the x coordinate of the red color point · Range: 0.000-0.800
Red y
· Adjust the y coordinate of the red color point · Range: 0.000-0.800
Green x
· Adjust the x coordinate of the green color point · Range: 0.000-0.800
Green y
· Adjust the y coordinate of the green color point · Range: 0.000-0.800
Blue x
· Adjust the x coordinate of the blue color point · Range: 0.000-0.800
Blue y
· Adjust the y coordinate of the blue color point · Range: 0.000-0.800
Cyan x
· Adjust the x coordinate of the cyan color point · Range: 0.000-0.800
Cyan y
· Adjust the y coordinate of the cyan color point · Range: 0.000-0.800
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Magenta x
· Adjust the x coordinate of the magenta color point · Range: 0.000-0.800
Magenta y
· Adjust the y coordinate of the magenta color point · Range: 0.000-0.800
Yellow x
· Adjust the x coordinate of the yellow color point · Range: 0.000-0.800
Yellow y
· Adjust the y coordinate of the yellow color point · Range: 0.000-0.800 ·
Copy to All Zones · Copy the color coordinate settings for the current zone
and the current Color Gamut
setting to all other zones
Revert to Defaults
· Reset the color coordinate settings for the current zone and the current
Color Gamut setting to their default values
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Tiling Submenu
This menu contains controls for using multiple Planar UltraRes X Series
displays in a tiled configuration. This is useful when trying to display one
image across multiple displays. In addition to setting up the width and height
of the tiled wall, each display must have its position within the tiled wall
properly selected. Refer to the diagrams below for example setting values in a
3 x 4 tiled wall.
Note: When using the Content Rotation feature, the Tiling settings must be
adjusted differently in order to display the image properly. Refer to the
examples below.
Example 1: 0 Degree Rotation, Wall Width = 3, Wall Height = 4
Unit Row 1 Unit Column 1
Unit Row 1 Unit Column 2
Unit Row 1 Unit Column 3
Unit Row 2 Unit Column 1
Unit Row 2 Unit Column 2
Unit Row 2 Unit Column 3
Unit Row 3 Unit Column 1
Unit Row 3 Unit Column 2
Unit Row 3 Unit Column 3
Unit Row 4 Unit Column 1
Unit Row 4 Unit Column 2
Unit Row 4 Unit Column 3
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Example 2: 180 Degree Rotation, Wall Width = 3, Wall Height = 4
Unit Row 4 Unit Column 3
Unit Row 4 Unit Column 2
Unit Row 4 Unit Column 1
Unit Row 3 Unit Column 3
Unit Row 3 Unit Column 2
Unit Row 3 Unit Column 1
Unit Row 2 Unit Column 3
Unit Row 2 Unit Column 2
Unit Row 2 Unit Column 1
Unit Row 1 Unit Column 3
Unit Row 1 Unit Column 2
Unit Row 1 Unit Column 1
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Example 3: 90 Degree Rotation, Wall Width = 4, Wall Height = 3
Unit Row 3 Unit Column 1
Unit Row 2 Unit Column 1
Unit Row 1 Unit Column 1
Unit Row 3 Unit Column 2
Unit Row 2 Unit Column 2
Unit Row 1 Unit Column 2
Unit Row 3 Unit Column 3
Unit Row 2 Unit Column 3
Unit Row 1 Unit Column 3
Unit Row 3 Unit Column 4
Unit Row 2 Unit Column 4
Unit Row 1 Unit Column 4
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Example 4: 270 Degree Rotation, Wall Width = 4, Wall Height = 3
Unit Row 1 Unit Column 4
Unit Row 1 Unit Column 3
Unit Row 1 Unit Column 2
Unit Row 1 Unit Column 1
Unit Row 2 Unit Column 4
Unit Row 2 Unit Column 3
Unit Row 2 Unit Column 2
Unit Row 2 Unit Column 1
Unit Row 3 Unit Column 4
Unit Row 3 Unit Column 3
Unit Row 3 Unit Column 2
Unit Row 3 Unit Column 1
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Tiling Enabled
· When enabled, the tiling parameters in the menu are used · Options: Disable,
Enable; Default: Disable
Wall Width, Wall Height
· Select the width and height of the tiled wall · Default: Width=1, Height=1
Unit Column, Unit Row
· Selects the location of the current display within the tiled wall · Default:
Column=1, Row=1
Frame Compensation
· When enabled, the image is scaled to compensate for the width of the
display’s bezel, using the Frame Width and Frame Height parameters. See “Frame
Compensation Examples” on page 64.
· Options: Disable, Enable; Default: Disable
Frame Width, Frame Height
· Selects how many lines/pixels are removed from the image to compensate for
the display’s bezel
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Frame Compensation Examples
Below are examples with the Frame Compensation feature enabled (left) and
disabled (right). Note that the eagle’s eye is noticeably different when Frame
Compensation is disabled.
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Test Patterns Submenu This menu selects a test pattern to show on the display for diagnostic purposes.
Test Patterns
· Options: Black, Gray, White, Red, Green, Blue, Magenta, Yellow, Cyan, Gray
Ramp, Red Ramp, Blue Ramp, Color Bar, Checkerboard
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System Settings Submenu
Touch Control
· Set where the USB commands from the touch panel is routed: · OPS routes the
touch USB commands to the OPS module · External routes the touch USB command
to the USB-B connector · Auto routes the touch USB commands to the OPS module
if the OPS source is selected;
otherwise, they are connected to the USB-B connector
Enable Status LED
· When enabled, the status LEDs on the back of the display behave as indicated
on page 28. When disabled, the status LEDs are always turned off.
· Options: Disable, Enable; Default: Enable
Pixel Orbit
· Create slight frame motion to help avoid image retention · Options: Enable,
Disable; Default: Disable
HDR Content
· Set the action to take when HDR content is received and displayed on HDMI 1,
HDMI 2 and the OPS input
· Options: Auto, On, Off: Default: Auto · Auto: The display will adjust the
image settings to conform to the HDR source metadata. · On: The display will
force all content to be displayed in HDR mode. · Note: When viewing SDR
content in this mode, the image quality will not have the correct appearance.
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· Off: The display force all content to be displayed in SDR mode. · Note: When
viewing HDR content in this mode, the image quality will not have the correct
appearance. · Note: Due to the performance requirements of HDR, simultaneous
viewing HDR and SDR content image appearance will be prioritized based on Zone
1 settings.
CEC Enable
· Enables HDMI-CEC (Consumer Electronics Control) with compatible external
devices · Options: On, Off: Default: Off
The CEC commands listed in the table below are implemented:
Command Image View On Text View On Standby Routing Change Active Source Give Physical Address Report Physical Address Request Active Source Set Stream Path Give Device Power Status Report Power Status Inactive Source CEC Version Get CEC Version Give Features Report Features
Value 0x04 0x0D 0x36 0x80 0x82 0x83 0x84 0x85 0x86 0x8F 0x90 0x9D 0x9E 0x9F 0xA5 0xA6
MEMC
· Enable motion estimation motion compensation (frame interpolation). This
improves smoothness for fast motion video content.
· Options: Off, Low, Medium, High; Default: Off
DisplayPort Type
· Set the version of DisplayPort that is used by the system · Options: 1.1,
1.2; Default: 1.2
Keypad Lock
· Lock or unlock the keypad. When it is enabled, all keypad presses will be
ignored. · Options: Enable, Disable; Default: Disable
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IR Remote Lock
· Lock or unlock the remote control. When it is enabled, all remote control
presses will be ignored.
· Options: Enable, Disable; Default: Disable
IR Remote ID Code
· Selects the IR remote code set accepted by the display · Options:
00000-65535; Default: 01785
Save All Settings to USB
· Save all settings in the display to a USB flash drive. The saved file will
be named Planarsettings.bin and will be saved in the root folder of the USB
flash drive.
· Note: A USB flash drive must be inserted into the USB-A connector prior to
using this feature. The USB flash drive must be formatted as FAT32. This
feature will not work with the NTFS file system.
Restore All Settings from USB
· Restores all settings in the display from a USB flash drive. The settings
file must be named Planar-settings.bin and must be located in the root folder
of the USB flash drive.
· Note: A USB flash drive must be inserted into the USB-A connector prior to
using this feature. The USB flash drive must be formatted as FAT32. This
feature will not work with the NTFS file system.
Save Diagnostics to USB
· Save a diagnostic report to a USB flash drive to help Planar Technical
Support troubleshoot any issues. The saved file will be named Planar-
diagnostics.bin and will be saved in the root folder of the USB flash drive.
· Note: A USB flash drive must be inserted into the USB-A connector prior to
using this feature. The USB flash drive must be formatted as FAT32. This
feature will not work with the NTFS file system.
Factory Reset
· Return the saved settings in a system to their factory defaults
Firmware Update
· Update the firmware for the display. Refer to the instructions on the
firmware release package for more information.
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19.5 Information Menu
System Information Submenu This menu displays version information for all
programmable parts in the system. It also contains the model and serial
number.
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Image Information Submenu
This menu displays image details for the current zone. If more than one zone
is available, you can change zones by setting the Current Zone option.
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Error Log Submenu
This menu displays a chronological list of system errors that have occurred.
For a list of possible errors, see “Error Codes” on page 104.
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20. Using the Touch Screen
You can use the touch screen to control your Windows, Mac or Linux operating
system. The Planar UltraRes X Series is HID compliant, delivering up to 20
points of touch on both Windows and Linux without a driver. Single touch only
is supported for Mac operating systems. To achieve more than single touch Mac
support, drivers will need to be installed, which can be found on
http://www.planar.com/support.
Note: Ensure that you have installed the USB cable on the display to a
computer.
Note: If an OPS PC is installed in the OPS slot, the OPS PC will automatically
be connected internally to the touch system. The touch functionality is
configurable via the Touch Control setting.
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Planar UltraRes X Series Remote Monitoring Software
The Planar URX75, URX85, and URX100 models feature a web interface that may be
accessed from any web browser. This powerful tool is compatible with computers
and mobile devices and can be used to control the display and access most of
the settings that are available in the OnScreen Menu.
Additionally, the web interface can be used as an alternative to the IR remote
or a 3rd party control system. Certain features can be locked behind Admin
level access, preserving only the most essential controls, such as power,
volume, brightness, input selection, and multi-source layouts. (See “Remote
Monitoring Access Control” on page 83.)
21. Remote Monitoring Home
Connect the display to the network. Launch a web browser on your computer or
mobile device. Enter the IP address shown in the Network menu (see page 50).
If successful, you should see the Remote Monitoring System Information page.
Depending on the resolution and orientation of your browser, the appearance of
the interface may vary.
Typical appearance on a desktop or laptop browser
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Typical appearance on a mobile device
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22. Remote Monitoring System Information
This page displays version information for all programmable parts in the
system. It also contains the model and serial number.
For the OSD equivalent, refer to “System Settings Submenu” on page 66.
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23. Remote Monitoring Inputs and Views
This page shows how the sources will be laid out on the screen based on the
current MultiSource View and Advanced Layouts selections.
For the OSD equivalent, refer to “Inputs and Views Menu” on page 40.
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24. Remote Monitoring Audio
This page enables you to make audio adjustments to the selected zone. Note:
Volume, Bass, Treble and Balance do not apply to the S/PDIF output. For the
OSD equivalent, refer to “Audio Menu” on page 45.
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25. Remote Monitoring Presets
This page enables you to save Inputs and Views settings, Image Adjust
settings, Audio settings, the Backlight Intensity setting, the Local Dimming
setting, and Tiling settings. You can save up to 64 presets using this page
(more can be saved via the serial command interface). Only presets that
contain saved data are shown in the table, with buttons to recall or delete
the corresponding preset.
The controls below the table enable you to save a new preset, or overwrite an
existing preset with the current display settings. To save or overwrite a
preset, enter the preset number to save or overwrite, optionally enter a
custom name for the preset, and then click the Save button.
For the OSD equivalent, refer to “Presets Menu” on page 46.
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26. Remote Monitoring Panel Brightness and Power
This page enables you to make adjustments to the brightness and power
settings.
For the OSD equivalents, refer to “Panel Brightness Submenu” on page 47 and
“Power Submenu” on page 48.
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27. Remote Monitoring Notifications
This page enables you to send email notifications on certain events.
Note: Obtain this information from your ISP or network administrator.
The options under Email Account Settings are:
· SMTP Server: The name of the outgoing SMTP server. Obtain this information
from your ISP.
· Connection Encryption: Selects the appropriate encryption method required by
the SMTP server.
· Port: Selects the port that the SMTP server uses. · Authentication: Use Auto
unless directed by your ISP or network administrator. · User Name: Login
username for the SMTP server.
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· Password: Login password for the SMTP server. · Email From Address: The
email address that will be shown in the “From:” field of the
notification emails.
The options under Notification Events are:
· Power On/Off: Occurs when standby mode is entered and when the display is
powered on.
· System Error: Occurs when the display has detected an error within the
system. · Source Detect: Occurs when the display detects and displays a new
input signal. · Source Lost: Occurs when the current input signal is no longer
detected. · Source Selected: Occurs when a different input source is selected
for any of the zones.
Note: Each event can be sent to one or more recipients. To add multiple email
addresses, separate them by a space.
· Test Email: Sends a test of the selected email notification. This is useful
for verifying that your email account settings are setup correctly. If the
test email fails, you can use the View Last 10 Log Messages button to get more
detailed information about the failure.
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28. Remote Monitoring System Settings
This page enables you to make adjustments to a variety of system settings. For
the OSD equivalent, refer to “System Settings Submenu” on page 66.
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29. Remote Monitoring Access Control
This page enables you to limit the ability to access certain features in the
web server by password protecting them.
All functions other than the following require Admin level access:
· Power On/Off · System Information · Inputs and Views
· Multi-Source View · Zone inputs · Presets · Recall · Audio · Volume · Mute ·
Panel Brightness and Power · Panel Brightness
With the exception of System Information, all functions listed above require
User level access.
The default username is Admin. The default password is the serial number,
which can be viewed on the System Information tab. Once logged in, all
functions can be accessed, and the password for Admin and User can be changed.
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External Control
In addition to using the Planar UltraRes X Series remote control and display,
there are other methods of controlling the Planar UltraRes X Series display
externally:
· Using a serial link to send ASCII commands and to receive responses to those
commands. The same set of commands can be sent over RS-232, USB, TCP or UDP.
See the Planar UltraRes X Series RS232 User Manual for more information.
· Using discrete infrared (IR) codes to program a third-party remote control.
See “IR Command Protocol” on page 34.
· Using the Planar UltraRes X Series Remote Monitoring software to access the
settings in the OSD as well as some additional features via a web browser. See
“Planar UltraRes X Series Remote Monitoring Software” on page 73.
· Using HDMI-CEC with compatible devices. See “CEC” on page 67.
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HDR
To take full advantage of the benefits of expanded color gamut, bit depth and
dynamic range, the Planar UltraRes X Series supports content encoded in HDR
(High Dynamic Range). When HDR content is present, the image performance will
expand beyond the capabilities of standard dynamic range content, allowing for
a wider range of colors, bit depth and dynamic range.
HDR compatible inputs: HDMI 1, HDMI 2 and OPS
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Signal Compatibility
Frame rate (Hz)
Line Rate (kHz)
Pixel Rate (MHz)
HDMI 1-2, OPS HDMI 3-4
DisplayPort
Signal Type
Resolution
References
PC
640×480
59.94 31.469 25.175 x
x
x
VESA DMT, CEA-861-F Format 1
640×480
72
37.861 31.500 x
x
x
VESA DMT
640×480
74.99 37.500 31.500 x
x
x
VESA DMT
640×480
85
43.269 36.000 x
x
x
VESA DMT
800×600
60.32 37.890 40.000 x
x
x
VESA DMT
800×600
72
48.077 50.000 x
x
x
VESA DMT
800×600
75
46.875 49.500 x
x
x
VESA DMT
800×600
85.06 53.674 56.250 x
x
x
VESA DMT
848×480
59.659 29.830 31.500 x
x
x
VESA CVT
848×480
74.769 37.684 41.000 x
x
x
VESA CVT
848×480
84.751 42.969 46.750 x
x
x
VESA CVT
1024×768
60
48.363 65.000 x
x
x
VESA DMT
1024×768
70
56.476 75.000 x
x
x
VESA DMT
1024×768
75.03 60.023 78.750 x
x
x
VESA DMT
1024×768
85.03 68.677 94.500 x
x
x
VESA DMT
1152×864
70.012 63.851 94.500 x
x
x
VESA DMT
1152×864
75
67.500 108.000 x
x
x
VESA DMT
1152×864
84.999 77.094 121.500 x
x
x
VESA DMT
1280×768
49.929 39.593 65.250 x
x
x
VESA CVT
1280×768
59.995 47.396 68.250 x
x
x
VESA CVT-R
1280×768
60
47.776 79.500 x
x
x
VESA CVT
1280×768
74.893 60.289 102.250 x
x
x
VESA CVT
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Frame rate (Hz)
Line Rate (kHz)
Pixel Rate (MHz)
HDMI 1-2, OPS HDMI 3-4
DisplayPort
Signal Type
Resolution
References
PC
1280×768
84.837 68.633 117.500 x
x
x
VESA CVT
1280×960
60
60.000 108.000 x
x
x
VESA DMT
1280×960
75
75.000 126.000 x
x
x
VESA DMT
1280×960
85.002 85.938 148.500 x
x
x
VESA DMT
1280×1024 60.02 63.981 108.000 x
x
x
VESA DMT
1280×1024 75.02 79.976 135.000 x
x
x
VESA DMT
1280×1024 85.02 91.146 157.500 x
x
x
VESA DMT
1360×768
60
47.712 85.500 x
x
x
VESA DMT
1400×1050 49.965 54.113 100.000 x
x
x
VESA CVT
1400×1050 60
64.7
101.00 x
x
x
VESA CVT-R
1400×1050 60
65.317 121.750 x
x
x
VESA CVT
1400×1050 74.867 82.278 156.000 x
x
x
VESA CVT
1600×1200 60
75.000 162.000 x
x
x
VESA DMT
1920×1080 49.929 55.621 141.500 x
x
x
VESA CVT
1920×1080 59.963 67.158 173.000 x
x
x
VESA CVT
1920×1080 59.950 66.587 138.500 x
x
x
VESA CVT-R
1920×1200 49.932 61.816 158.250 x
x
x
VESA CVT
1920×1200 59.950 74.038 154.000 x
x
x
VESA CVT-R
1680×1050 49.974 54.121 119.500 x
x
x
VESA CVT
1680×1050 59.954 65.290 146.250 x
x
x
VESA CVT
1920×2160 60
135.000 297.000 x
x
x
CEA-861-F, VIC 16, with vertical
parameters doubled
2560×1440 59.951 88.787 241.500 x
x
x
VESA CVT-R
2560×1600 59.972 98.713 268.500 x
x
x
VESA CVT-R
3840×2160 24
52.438 209.750 x
x
x
VESA CVT-R
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Frame rate (Hz)
Line Rate (kHz)
Pixel Rate (MHz)
HDMI 1-2, OPS HDMI 3-4
DisplayPort
Signal Type
Resolution
References
PC
3840×2160 30
65.688 262.750 x
x
x
VESA CVT-R
3840×2160 50
110.500 442.000 x
x
VESA CVT-R
3840×2160 60
133.313 533.250 x
x
VESA CVT-R
Apple Mac 640×480
66.59
x
x
x
832×624
75.087 49.107 55.000 x
x
x
1024×768
59.278 48.193 64.000 x
x
x
1024×768
74.927 60.241 80.000 x
x
x
1152×870
75.062 68.681 100.000 x
x
x
SDTV
480i
60
576i
50
x
x
x
SMPTE 125M, CEA-861-F Formats 6 &
7
x
x
x
ITU-R BT.601, CEA-861-F Formats 21 &
22
EDTV
480p
60
31.469 27.000 x
x
x
ITU-R BT.1358, CEA-861-F Format 17 &
18
576p
50
31.250 27.000 x
x
x
SMPTE 125M, CEA-861-F Format 6 & 7
HDTV
1080i
50
28.125 74.500 x
x
x
SMPTE 274M, CEA-861-F Format 20
1080i
60
33.750 74.250 x
x
x
SMPTE 274M, CEA-861-F Format 5
720p
50
37.500 74.250 x
x
x
SMPTE 296M, CEA-861-F Format 19
720p
60
45.000 74.250 x
x
x
SMPTE 296M, CEA-861-F Format 4
1080p
24
27.000 74.250 x
x
x
SMPTE 274M, CEA-861-F Format 32
1080p
25
28.125 74.250 x
x
x
SMPTE 274M, CEA-861-F Format 33
1080p
30
33.750 74.250 x
x
x
SMPTE 274M, CEA-861-F Format 34
1080p
50
56.250 148.500 x
x
x
SMPTE 274M, CEA-861-F Format 31
1080p
60
67.500 148.500 x
x
x
SMPTE 274M, CEA-861-F Format 16
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Frame rate (Hz)
Line Rate (kHz)
Pixel Rate (MHz)
HDMI 1-2, OPS HDMI 3-4
DisplayPort
Signal Type
Resolution
References
UHDTV
3840×2160 24 3840×2160 25 3840×2160 30 3840×2160 50
3840×2160 50 3840×2160 60
3840×2160 60
54.000 297.000 x
x
x
CEA-861-F Format 93, HDMI 1.4b VIC 1
56.250 297.000 x
x
x
CEA-861-F Format 94, HDMI 1.4b VIC 2
67.500 297.000 x
x
x
CEA-861-F Format 95, HDMI 1.4b VIC 3
67.500 297.000 x
CEA-861-F Format 96, 4:2:0 subsampling
135.000 594.000 x
x
CEA-861-F Format 96
67.500 297.000 x
CEA-861-F Format 97, 4:2:0 subsampling
135.000 594.000 x
x
CEA-861-F Format 97
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Color Subsampling Report
Video Timing
Input
RGB 4:4:4 YUV 4:4:4 YUV 4:2:2 YUV 4:2:0 Supported Supported Supported Supported
4K @ 50/60 Hz
DP
x
x
x
4K @ 50/60 Hz HDMI 1-2, OPS
x
x
x
x
4K @ 50/60 Hz HDMI 3-4
All Other
Any
x
x
x
Supported
Timings
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Power Consumption
The power consumption values stated in the Specifications table are calculated
under the typical conditions of viewing a single source with default settings.
Due to the advanced capabilities of the Planar UltraRes X Series, and the
widely variable power consumption of user-installed OPS devices, the total
maximum power draw of Planar UltraRes X Series is influenced by several
factors:
· The use of advanced features such as Multi Source view, tiling and image
scaling variables that occur for each source and image configuration
· The use of MEMC (frame interpolation) · The use of Local Dimming and
backlight variables that occur as content changes · The variable power
consumption of an installed OPS device
Given the relatively low likelihood of all the above conditions being met and
maximized simultaneously, the “Power Consumption: Backlight Max (Typ.)” value
is instead calculated by increasing the default backlight value of 75 to 100,
and multiplying the wattage by approximately 1.33. The power consumption would
increase above these specified values if the above factors are introduced, and
should be taken into account when estimating power consumption.
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Specifications
Item
LCD Panel Display Technology Resolution Aspect Ratio Screen Size Orientation
Brightness (Typ.)
Contrast Ratio (Typ.; local dimming enabled) Contrast Ratio (Typ.; local
dimming disabled) Viewing Angle (Typ.) Response Time (Typ.) Color Gamut
Display Color Connectivity Standard Inputs HDCP 2.2 Audio Output Control and
Monitoring
URX75 URX75-ERO URX75-ERO-T
URX85 URX85-ERO URX85-ERO-T
URX100 URX100-ERO URX100-ERO-T
Commercial-Grade VA LCD
3840×2160
16:9
75″
85″
100″
Landscape/Portrait
Non-ERO versions: 700 cd/m2 ERO and ERO-T versions: 630 cd/m2
20,000:1
N/A
5000:1
4000:1
3000:1
6.5ms
178 degrees 8.5ms
88% NTSC 1.07 billion (10-bit depth)
6.5ms 98% NTSC
DisplayPort 1.2, HDMI 2.0 x 2, HDMI 1.4 x 2, OPS Yes (HDMI 2.0)
Line out, S/PDIF out LAN RJ45, RS232 In, IR, Keypad, Planar® UltraRes XTM
Series App
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Item
URX75 URX75-ERO URX75-ERO-T
URX85 URX85-ERO URX85-ERO-T
URX100 URX100-ERO URX100-ERO-T
Mechanical
Display Dimensions
URX75: 66.3″ x 37.9″ x 3.7″ URX85: 75.6″ x 43.3″ x 3.7″
(1685.0mm x 963.0mm x (1919.0mm x 1100.0mm x
92.9mm)
92.8mm)
URX75-ERO: 66.3″ x 37.9″ URX85-ERO: 75.6″ x 43.3″
x 3.7″
x 3.7″
(1685.0mm x 963.0mm x (1919.0mm x 1100.0mm x
92.9mm)
92.8mm)
URX75-ERO-T: 67.8″ x
URX85-ERO-T: 77.0″ x
39.3″ x 4.1″
44.8″ x 4.1″
(1721.3mm x 999.3mm x (1956.0mm x 1137.0mm x
103.9mm)
103.8mm)
URX100: 89.0″ x 50.9″ x 3.7″
(2261.0mm x 1294.0mm x 92.9mm)
URX100-ERO: 89.0″ x 50.9″ x 3.7″
(2261.0mm x 1294.0mm x 92.9mm)
URX100-ERO-T: 90.4″ x 52.4″ x 4.1″
(2297.0mm x 1331.0mm x 103.8mm)
Display Edge to Active Area
URX75: 0.7″ (17.2mm) URX75-ERO: 0.7″ (17.2mm) URX75-ERO-T: 1.4″
(35.0mm) left/right; 1.4″ (34.4mm) top/bottom
URX85: 0.9″ (23.5mm) URX85-ERO: 0.9″ (23.5mm) URX85-ERO-T: 1.6″ (40.4mm)
URX100: 1.1″ (28.8mm) left/right; 1.1″ (27.4mm)
top/bottom URX100-ERO: 1.1″ (28.8mm) left/right; 1.1″ (27.4mm) top/bottom
URX100-ERO-T: 1.9″ (47.1mm) left/right; 1.8″ (45.7mm) top/bottom
Bezel Width
URX75: 0.6″ (16.5mm) URX75-ERO: 0.1″ (3mm)
URX75-ERO-T: 0.7″ (18.6mm)
URX85: 0.9″ (23mm) URX85-ERO: 0.1″ (3mm)
URX85-ERO-T: 0.7″ (18.6mm)
URX100: 1.1″ (27.1mm) URX100-ERO: 0.1″ (3mm)
URX100-ERO-T: 0.7″ (18.6mm)
Display Weight
URX75: 145 lbs (66 kg) URX75-ERO: 165 lbs
(75 kg) URX75-ERO-T: 175 lbs
(79 kg)
URX85: 190 lbs (86 kg) URX85-ERO: 220 lbs
(100 kg) URX85-ERO-T: 225 lbs
(102 kg)
URX100: 300 lbs (136 kg) URX100-ERO: 355 lbs (161 kg) URX100-ERO-T: 365 lbs (166 kg)
Mounting
Planar Profile Mounting Planar Profile Mounting System or VESA 600 mm x 400
System or VESA 400 mm x
mm
400 mm
Wall Mount Weight
15lb (6.8kg)
Fanless
Yes
Speakers
10W x 2 built-in
ERO (ERO and ERO-T models only)
Surface Treatment
Anti-glare (AG)
Anti-reflective (AR)
Protective Glass
2mm Corning® Gorilla® Glass
3mm soda-lime
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Item
URX75 URX75-ERO URX75-ERO-T
URX85 URX85-ERO URX85-ERO-T
URX100 URX100-ERO URX100-ERO-T
Touch (ERO-T models only)
Touch Technology
IR 20-point Standard Writing: 10 points, 8mm minimum tip width Fine Tip Writing: 5 points, 2mm minimum tip width
IR 20-point Standard Writing: 10 points,
8mm minimum tip width Fine Tip Writing: 2 points, 3mm minimum tip width
Touch Interface
USB-B
Supporting OS
Windows 7, 8, 10, 11; Mac OSX, Linux
Usage
Recommended Usage
Up to 24×7
Backlight
D-LED
Backlight Life
50,000 hours min
70,000 hours min
50,000 hours min
Power Source
Power Consumption (Typ.)
180W
270W
380W
Power Consumption: Backlight Max (Typ.)
240W
360W
505W
BTU/hr (Typ.)
180W x 3.42 BTU = 616 BTU/hr
270W x 3.42 BTU = 923 BTU/hr
380W x 3.42 BTU = 1300 BTU/hr
Standby Power Consumption
< 0.5W
Input Voltage / Frequency
AC 100-240V 50-60 Hz
AC Inlet Type
C14
Environment
Storage Temperature
Min -4°F ~ Max 140°F (-20°C ~ 60°C)
Operating Temperature
Min 32°F ~ Max 104°F (0-40°C) at up to 3000 m
Min 32°F ~ Max 104°F (0-40°C) at up to 1500 m
Min 32°F ~ Max 95°F (0-35°C) at up to 3000 m
Min 32°F ~ Max 104°F (0-40°C) at up to 3000 m
Humidity
20-85% RH
Approvals
FCC Class A, cTUVus, CE
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Dimensions
30. URX75
30.1 URX75 Standard
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30.2 URX75-ERO
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30.3 URX75-ERO-T
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31. URX85
31.1 URX85 Standard
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31.2 URX85-ERO
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31.3 URX85-ERO-T
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32. URX100
32.1 URX100 Standard
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32.2 URX100-ERO
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32.3 URX100-ERO-T
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Troubleshooting During Installation
This section includes troubleshooting information about different issues you
may encounter during the installation process or after your display has been
running for some time. If you are not able to solve your issue in this
section, please contact Planar’s Technical Support team for assistance.
33. Error Codes
To see the last 50 errors that have occurred, select the Error Log tab in the
OSD (MAIN MENU > INFORMATION > ERROR LOG), as shown below.
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Possible error codes include:
· Power supply 1 issue · Power supply 2 issue · Power supply 3 issues do not
apply to the 75″ models · Calibration EEPROM board disconnected
Note the following:
· One power supply failure will limit the backlight intensity to 50% maximum
and two power supply failures will shut off the display.
34. Symptoms, Possible Causes and Solutions
Below are different symptoms that you might encounter as you install your Planar UltraRes X Series display. First look at the different symptoms to see if you can find your issue. And then look at the possible cause and try the suggested solution(s). If you still are not able to resolve your issue, please contact Planar’s Technical Support Department.
34.1 Symptom: Display Doesn’t Respond to External Control System
Solution
Confirm the Power Down Mode setting. Networked standby or Fast Startup are
required to enable the use of external control devices. Standby disables all
external control except IR, allowing the display to be in the lowest power
setting. See “Power Down Mode” on page 49.
34.2 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz
Solution
Confirm that DisplayPort-to-HDMI adapters are not being used. These adapters
do not support outputting 4K content.
Solution
Make sure you are using a high-speed HDMI or a Certified Premium HDMI cable.
Standard HDMI cables might work but are not guaranteed.
Solution
Verify that the selected EDID Type setting in the OSD is 4K60 or 4K30. If you
change the EDID setting, you may need to disconnect and reconnect the cable.
Solution
If you are trying to use 4K @ 60 Hz on HDMI, the display must be connected to
HDMI 1 or HDMI 2.
Solution
If you are trying to display 4K @ 60 Hz on HDMI 1 or HDMI 2, the Multi-Source
View setting must be Single.
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34.3 Symptom: Can’t Get PC to Output 4K @ 24/30/60 Hz
Possible Cause
The connector overmold is too large, which can cause the pins not to contact
properly on some cards.
Solution
If using DisplayPort, make sure the connector overmold isn’t too large.
Overmold is within
specification
Overmold is too wide
34.4 Symptom: Can’t Select OPS or HDMI 1
Solution
The OPS and HDMI sources cannot be viewed at the same time. If your Multi-
Source View setting is not Single, and you select OPS in a zone, any zones
that are showing HDMI 1 will automatically change to OPS. Conversely, if you
select HDMI 1 in a zone, any zones that are currently showing OPS will
automatically change to HDMI 1.
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34.5 Symptom: IR Isn’t Working Properly
Possible Cause The wired IR module may not be fully connected. Solution Make
sure the IR is fully connected by pressing hard to unsure it is inserted as
far as possible. Possible Cause The wired IR module cable is not being used.
Solution Make sure that the wired IR module cable is being used.
34.6 Symptom: Touch Has Broken Response Near Middle/Bottom of Display
Possible Cause The display is mounted tilted forward. Solution Reposition the
display so it is vertical to slightly tilted back.
Possible Cause There are items blocking the IR sensors from emitting or
receiving Solution Clean display and sensor windows around the display.
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Accessing Planar’s Technical Support Website
Go to http://www.planar.com/support/ to access the following support documents
and resources:
· User Manual · RS232 User Manual · Outline drawings · Standard warranties ·
Planar support hotline number and email · Firmware (contact Planar support via
email or phone)
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References
- Planar Environmental Initiatives | Planar
- Planar Support | Planar
- Planar Support | Planar
- Standard Warranties | Planar
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