ALEKO AWM13X10BURG37 13 ft Retractable Patio Awning User Guide

Half Cassette Awning
Assembly Guide
For 10×8, 12×10, and 13×10 foot sizes.

If you find that the fabric wraps unevenly or that the two arms won’t open together at the same time, look at the stability of the two arms.
Solution: adjust the arm bar link’s position on the front bar outwards, as necessary.

INSTALLATION

Notes About Wall Mounting
Never attempt to secure the wall brackets to loose wall stones or any surfaces that are not absolutely firm!

CAUTION: Proper location of the brackets is the most important aspect of the awning installation. It is critical that you fasten all the mounting brackets to studs, joists, headers or other major structural components.
WARNING: Failure to securely fasten all the brackets to the wall could result in the collapse of the awning and cause personal injury or death.

Mounting Height
It is important to take the awning’s drop area into consideration before bolting your wall mounts. If you would like to mount above a patio door, for example, please leave at least 8 inches above the door frame and be sure that the awning does not interfere with opening and closing the door. The drop angle can only be changed minimally, so take this into consideration when deciding where to place your awning.

We recommend that the awning surface make an angle of about 80 degrees to the wall when open.

• Recommended Installation Height: 8-12 feet.
• The ideal drop angle (when fully extended) has already been set in the factory, So you may not have to change the pitch/angle.
• The awning has a drop of 24 inches when at a slope, or 15 degrees.

CALCULATIONS:
You can use the following formula to calculate the appropriate angle.
*C=A+0.17L**
A= The desired height of the front bar
L = The length of the arm stretched out
C = The height of the wall brackets

STEP 1: Measuring the Mount Site

1. Measure the length of your awning along the wall where you intend to install it. This line will be the hignest point of your awning and align with the top of the wall bracket. Use a leveler to make a chalk line across the distance.
2. Important: double check that the line is level all the way across.
3. Be sure that the line is centered over the patio door, window, or other feature, if applicable.
4. Now that you have a straight, centered line, measure the middle point and mark it. This is where the middle wall bracket will be installed.
5. Take a wall bracket and place the top of it, completely level, under the line, as shown in the diagram below. With chalk or a pencil, mark the position of all the wall brackets and their bolt holes.

STEP 2: Drilling the Bolt Holes

1. Now that you have a straight, level line across the wall with the locations of the wall brackets and their bolt holes marked, you will drill holes to mount the brackets.
2. Usinga16mm masonry drill bit, drill the first bolt hole approximately 4 inches (9 centimeters) deep, as shown inthe diagram. This must be drilled through solid brick or concrete to offer the necessary support for the awning.
3. Drill the remaining holes exactly as in step 2.

IMPORTANT: All bolt holes must be aligned vertically and horizontally to ensure that the awning hangs straight.
Double check alignment before drilling if you are not certain.
IMPORTANT: The diameter and depth of your mounting holes must be the same size as the expansion bolts.

STEP 3: Preparing For Mounting

1. Now that all of your holes are drilled, insert the expansion bolts.

2. It may be necessary to drive the bolts in with a wooden (or other non-metallic) mallet.
   If a mallet is necessary for installation, we recommend placing the nut on the screw (loosely) before hammering to avoid damaging the bolt threads.

3. Make sure that the bolts are firmly in place, yet let them stick out of the wall approximately 1 inch or less – enough that the wall bracket can be installed onto them.

4. Firmly tighten the bolts with a 19mm hex key. It is best to use the hex key with a closed end rather than an open end to avoid damaging the nut, should it slip.

STEP 4: Mounting the Wall Brackets

1. Now that the bolts are securely in the wall, remove the nuts that are loosely placed over the bolts.
2. Place a wall bracket onto one set of bolts. This should be an easy fit if the bolt holes are properly aligned.
3. Once the wall bracket is resting on the bolts, place a washer over the bolt, then secure it with a nut, as shown in the diagram.
4. The brackets MUST sit firmly on the wall. If there is any movement, you must tighten it more.
5. Repeat this step for each of the wall brackets. Once you do this, all wall brackets will be securely in place.

STEP 5: Mounting the Awning

1. Now that the wall brackets are secure and in place, it is time to install the awning onto the brackets.
2. Atleast two ladders or sturdy chairs are required to install the awning.
3. Put the original expansion bolts on the wall brackets and tignten them.
4. Finally, fasten all expansion bolts.
5. Using the hand crank or a motor (if applicable), fully open your awning. The front bar should be level.
6. Congratulations! Your awning is installed. If you are happy with the height of the front bar (awning pitch), sit back and enjoy! If not, please read on.

OPTIONAL INSTALLATION

ADJUSTING THE AWNING PITCH/ANGLE
Each awning comes with a pre-set pitch (angle) that is considered ideal. However, if you need to make an adjustment, it can be done in just a few easy steps.

IMPORTANT: Raising the front bar will reduce the pitch (angle) of the fabric, thus increasing the risk of rain water pooling on the fabric. To prevent the awning from collapsing due to rain water weight, you must retract the awning when unattended. Failure to do so could result in a broken awning or personal injury.

Note: Be sure that the front bar is adjusted to be completely even. Any misalignment will result in improper retraction.

REPAIR MANUAL

| CASE OF MALFUNCTION| REASON| REPAIR METHOD
---|---|---|---
1| The awning does not work when operated by the remote control.| 1. There is no power supply.
2. The residual current automatic circuit breaker is turned to “off.”
3. The voltage is too low. ‘| 1. Check the plug to see whether it is properly connected.
2. Call a professional to inspect.
3. Call a professional to inspect the voltage.
2| When operated by remote control, the awning does not work, although you can hear the signal sound from the remote control receiver.| 1. The remote receiver and motor are switched or the wire from the motor is disconnected.
2. The motor switched off due to the overheat protection.| 1. Check two places: fasten pins, and the screws.
2. The motor will automatically resume operation after approximately 20 minutes.
3| The fabric is loose, even though the awning is extended entirely.| The path length is incorrectly adjusted.| Readjust the path length according to the direction of the motor.
4| The cassette can’t close completely.| The connecting position between the front bar and the front beam’| Adjust the position of the front beam until the cassette is entirely shut.
5| There is unwanted noise when operating the awning.| There is a loose screw.| Check all screws to ensure that they are tightly fastened.
6| When operated by a remote con-trol, the indicative lamp does not work and there is no signal from the receiver.| 1. The cell is exhausted.
2. The cell is disconnected.| 1. Replace with a new cell.
2. Reset the cell.

ALEKO Tubular Motor Instructions

AC Tubular Motor

1. Up Limit Setting **** If Motor is not functioning, do not continue rotating red or white worm.
2. Down Limit Setting **** Please do not use regulator to adjust red and white limit screw when the tubular motor is stopped.
3. Common failures and solutions
   | Failure Symptoms| Failure Causes| Solutions Failure Recovery
   ---|---|---|---
   1| Switch is on, the drive adapter runs in one-way operation| Inside limit switch of motor is not opening.| Adjust Red or White worm until Awning moves.
   2| Motor starts slowly or does not work after power is connected.| a. Power voltage is low
   b. Wiring error
   c. Overload
   d. Improper Installation| a. Adjust power to proper rating.
   b. Check circuit and correct wiring connections.
   c. Ensure rated torque is not being exceeded.
   d. Re-install the motor.
   3| Motor stops suddenly after running| Motor has Overheated.| Motor will automatically resume after 20 minutes of cooling.
   4| Abnormal sound, Roller binds during operation.| Tubular motor is overtightened to roller support.| If idler is active, slightly adjust screws attaching motor and roller support bracket to loosen.

Attention

1. Motor Working Temperature: 14°-120°F
2. Operational Voltage: 110V

|
---|---
Do Not Expose Tubular Motor element to water at any time.| Do not pound the Tubular Motor into place.
|
Do not drill into the motor assembly for any reason.| Ensure Slack in the power Cord to allow moisture to run off before reaching electric motor.

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