Ford 2021 Expedition Car Owner’s Manual

June 17, 2024
Ford

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Ford 2021 Expedition Car

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Product Information

Specifications:

  • Model: 2021 EXPEDITION
  • Printing Date: October 2020
  • Country of Origin: U.S.A.
  • Manual Part Number: ML1J 19A321 AA

Introduction

The 2021 EXPEDITION Owner’s Manual provides important information and instructions on the usage of the product. It includes details on various features, safety precautions, and maintenance recommendations.

About This Manual

The manual serves as a comprehensive guide for owners of the 2021 EXPEDITION. It explains the functions and controls of the vehicle, as well as provides information on maintenance, troubleshooting, and safety.

Symbols Glossary

The symbols glossary section of the manual provides explanations for various symbols used throughout the manual. These symbols help users easily understand important information and warnings.

Data Recording

This section explains that the vehicle may record data related to vehicle performance, diagnostics, and maintenance. It also mentions that this data can be accessed by authorized parties for analysis and improvement purposes.

Perchlorate

This section provides information about perchlorate, a chemical compound used in certain components of the vehicle. It states that special handling precautions may be required for these components to prevent environmental contamination.

Ford Credit

This section provides information about Ford Credit, which is Ford’s financial services division. It may include details about financing options, leasing, and other related services.

Replacement Parts Recommendation

This section offers recommendations for using genuine Ford replacement parts for repairs and maintenance. It emphasizes the importance of using original parts to ensure optimal performance and safety.

Special Notices

The special notices section contains important information and warnings about specific features or components of the vehicle. It is crucial to read and understand these notices to prevent accidents or damage to the vehicle.

Mobile Communications Equipment

This section may provide information about the compatibility and usage of mobile communications equipment, such as Bluetooth devices, with the vehicle’s multimedia system.

Export Unique Options

This section may provide information on unique options or features available in certain export markets. It may include details on specific configurations or adaptations made for international customers.

Environment

The environment section emphasizes the importance of protecting the environment and provides recommendations for eco-friendly driving practices, maintenance, and disposal of vehicle components.

At a Glance

The at-a-glance section provides an overview of the instrument panel, highlighting the location and function of various controls, indicators, and displays.

Child Safety

The child safety section provides general information on child safety in vehicles. It includes details on installing child restraints, using booster seats, and activating child safety locks.

Seatbelts

The seatbelts section explains the principle of operation of seatbelts and provides instructions on fastening seatbelts, adjusting seatbelt height, and understanding seatbelt warning indicators.

Personal Safety SystemTM

The personal safety system section explains the features and operation of the Personal Safety SystemTM, which includes various safety components such as airbags, crash sensors, and seatbelt reminders.

Supplementary Restraints System

The supplementary restraints system section provides detailed information on the operation and deployment of driver and passenger airbags, side airbags, and the Safety CanopyTM system. It also includes instructions for the proper disposal of airbags.

911 Assist

The 911 Assist section explains the functionality and requirements of the 911 Assist feature, which enables emergency calls in case of accidents or emergencies. It also mentions certain limitations of the system.

Keys and Remote Controls

The keys and remote controls section provides general information on radio frequencies used by the vehicle’s keyless entry system. It may also include instructions for replacing lost keys or remote controls.

MyKeyTM

The MyKeyTM section explains the principle of operation of the MyKeyTM feature, which allows owners to program specific vehicle settings for individual drivers. It includes instructions for creating a MyKey, clearing all MyKeys, and checking the MyKey system status. It may also provide information on using MyKey with remote start functionality.

Product Usage Instructions

Child Restraints Installation

To install a child restraint in your 2021 EXPEDITION, follow these steps:

  1. Choose an appropriate child restraint based on your child’s age and size.
  2. Refer to the child restraint manufacturer’s instructions for proper installation.
  3. Locate the designated child restraint anchor points in your vehicle.
  4. Securely attach the child restraint to the anchor points according to the manufacturer’s instructions.
  5. Ensure that the child restraint is properly tightened and secured.

Booster Seats Usage

To use a booster seat in your 2021 EXPEDITION, follow these guidelines:

  1. Choose an appropriate booster seat based on your child’s height and weight.
  2. Place the booster seat on the vehicle seat, ensuring it is properly aligned.
  3. Securely fasten the booster seat using the vehicle’s seatbelt.
  4. Ensure that the seatbelt is properly positioned across the child’s shoulder and hips.
  5. Regularly check the tightness and positioning of the booster seat to ensure optimal safety.

Using Seatbelts

To use the seatbelts in your 2021 EXPEDITION, follow these steps:

  1. Ensure that the seatbelt is easily accessible and not twisted.
  2. Insert the seatbelt latch into the buckle until it clicks into place.
  3. Adjust the seatbelt height to a comfortable position.
  4. Listen for the seatbelt warning chime to ensure proper fastening.
  5. Regularly inspect the seatbelt for damage or wear and replace if necessary.

Emergency Call with 911 Assist

To make an emergency call using the 911 Assist feature, follow these steps:

  1. Ensure that your compatible mobile phone is paired with the vehicle’s Bluetooth system.
  2. In case of an emergency, press and hold the “SOS” button located on the overhead console.
  3. The system will automatically connect your phone to emergency services and provide necessary information.
  4. Speak clearly and follow the instructions provided by the emergency operator.

FAQs

  • Q: Can I use aftermarket replacement parts for my vehicle?
    • A: It is recommended to use genuine Ford replacement parts for optimal performance and safety. Aftermarket parts may not meet the same quality standards and could affect the vehicle’s performance.
  • Q: How can I program a new remote control for my vehicle?
    • A: To program a new remote control, refer to the instructions provided in the manual or contact your authorized Ford dealer for assistance.
  • Q: What should I do if the airbag warning light stays illuminated?
    • A: If the airbag warning light remains illuminated, it indicates a potential issue with the airbag system. It is recommended to have the vehicle inspected by an authorized service center as soon as possible to diagnose and resolve the problem.

owner.ford.com

ford.ca

2021 EXPEDITION Owner’s Manual

2021 EXPEDITION Owner’s Manual

October 2020 First Printing Litho in U.S.A.
ML1J 19A321 AA

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The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2020 All rights reserved. Part Number: 20200915140458
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off- highway motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash your hands after handling.

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Introduction

ABOUT THIS MANUAL
Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about your vehicle, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand- held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.
Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.
Note: Always use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903
A B

Right-hand side. Left-hand side.

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.
Air conditioning system

E162384 E231157

Air conditioning system lubricant type
Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid – non petroleum based
Brake system

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Introduction

E270480

Brake system Cabin air filter

Check fuel cap

E231160

Flammable Front airbag

E67017

Front fog lamps

Child safety door lock or unlock

Fuel pump reset

Child seat lower anchor

Fuse compartment

Child seat tether anchor

Hazard flashers

E71340

Cruise control Do not open when hot

Heated rear window Windshield defrosting system

Engine air filter Engine coolant

Interior luggage compartment release
Jack

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

E71880

Fasten seatbelt

E161353

Keep out of reach of children Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

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Introduction

E270945

Horn control Panic alarm

E139213

Parking aid Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician Safety alert

See Owner’s Manual

E231158

See Service Manual Service engine soon

E270849 E270850

Passenger airbag activated Passenger airbag deactivated Side airbag

Shield the eyes

E167012
Stability control

E138639

Hill descent control

E163957 E272858

Trail control Windshield wiping system

E270969
Windshield wash and wipe

DATA RECORDING
WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print, but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.

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Introduction

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.
Note: Error logs are reset following a service or repair.
Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.
Data recorded includes, for example:
· Operating states of system components, for example, fuel level, tire pressure and battery charge level.
· Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.
· Events or errors in essential systems, for example, headlamps and brakes.
· System responses to driving situations, for example, airbag deployment and stability control.
· Environmental conditions, for example, temperature.
Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data
Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you, personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest

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Introduction

you, where permitted by law. For Canada only, for more information, please review the Ford of Canada privacy policy at www.ford.ca, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The event data recorder in this vehicle is designed to record such data as:
· How various systems in your vehicle were operating.
· Whether or not the driver and passenger seatbelts were buckled/fastened.
· How far (if at all) the driver was depressing the accelerator and/or the brake pedal.
· How fast the vehicle was traveling.
· Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Note: Event data recorder data is recorded by your vehicle only if a non- trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.
Comfort, Convenience and Entertainment Data
Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 465).
Comfort and Convenience Data
Data recorded includes, for example:
· Seat and steering wheel position.
· Climate control settings.
· Radio presets.

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Introduction

Entertainment Data
Data recorded includes, for example:
· Music, videos or album art.
· Contacts and corresponding address book entries.
· Navigation destinations.
Services That We Provide
If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.
Vehicles With a Modem (If Equipped)
The modem has a SIM. The modem was enabled when your vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network

service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit www.FordConnected.com or refer to your local Ford website.
Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Connected Vehicle (page 403).
Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.
Note: To find out if your vehicle has a modem, visit www.FordConnected.com.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 462).
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes, for example, the vehicle identification number of your vehicle, odometer, SYNC module number, anonymous usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

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If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.
If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 465).
System data cannot be accessed without special equipment and access to your vehicle’s module.
For additional information about our privacy policy, refer to your local Ford website.
Note: To find out if your vehicle has connectivity technology, visit www.FordConnected.com.
Vehicles With an Emergency Call System
When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other

details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.
Note: You cannot deactivate emergency call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
For assistance call 1-800-727-7000, or for more information about Ford Credit and access to the online Account Manager tool, visit www.ford.com/finance.

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Introduction

REPLACEMENT PARTS RECOMMENDATION
We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents happen sometimes.
Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty.

The Ford Warranty may not cover damage caused to your vehicle as a result of failed non-Ford parts.
For additional information, refer to the terms and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic controls.
WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.
WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

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Introduction

On Board Diagnostics Data Link Connector
WARNING: Do not connect wireless plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of unapproved aftermarket plug-in devices. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks and Utility Type Vehicles
WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

Using Your Vehicle With a Snowplow
Do not use this vehicle for snowplowing.
Your vehicle does not have a snowplowing package.
Using Your Vehicle as an Ambulance
Do not use this vehicle as an ambulance.
Your vehicle does not have the Ambulance Preparation Package.
MOBILE COMMUNICATIONS EQUIPMENT
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand- held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile

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Introduction
communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to this Owner’s Manual for all other required information and warnings.

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Environment
PROTECTING THE ENVIRONMENT
You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim. For additional information about our sustainability progress and initiatives, visit www.sustainability.ford.com.

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At a Glance
INSTRUMENT PANEL

E251633
A Direction indicators. See Direction Indicators (page 101). B Wiper lever. See Wipers and Washers (page 96). C Information display controls. See Information Displays (page 119). D Instrument cluster. See Instrument Cluster (page 111). E Navigation, media, phone. F Entertainment display. G Hazard warning flasher switch. See Hazard Flashers (page 313). H Audio. See Audio System (page 408). I Climate control. See Climate Control (page 146). J Rear defrost. K Start button. See Keyless Starting (page 183). L Voice control. See Voice Control (page 93).

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At a Glance
M Horn. N Cruise control. See Cruise Control (page 246). O Steering wheel adjustment. See Adjusting the Steering Wheel (page 91). P Parking brake release. See Brakes (page 219). Q Lighting control. See Lighting Control (page 98).

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Child Safety

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.
WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician

(CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at 1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Child

Child Size, Height, Weight, or Age

Infants or toddlers

Children weighing 40 lb (18 kg) or less (generally age four or younger).

Small children

Children who have outgrown or no longer properly fit in a child restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age four and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb
(45 kg) if recommended by your child restraint manufacturer).

Larger children

Children who have outgrown or no longer properly fit in a belt-positioning booster seat (generally children who are at least 57 in (1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).

Recommended Restraint Type
Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat).
Use a belt-positioning booster seat.
Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and seat backrest
upright.

  • You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.
    · Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

  • When possible, always properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position.
    · When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

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Child Safety

INSTALLING CHILD RESTRAINTS Child Seats
E142594
Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 lb (18 kg) or less (generally age four or younger). Using Lap and Shoulder Belts
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
WARNING: Airbags can kill or injure a child in a child restraint. Properly restrain children 12 and under in the rear seat whenever possible.

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
When installing a child safety seat with combination lap and shoulder belts:
· Use the correct seatbelt buckle for that seating position.
· Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
· Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.
· Place the vehicle seat upon which the child restraint will be installed in the upright position.
· For second-row seating positions, adjust the recliner slightly to improve child restraint fit. If needed, remove the head restraints.
· For third-row seating positions, stow the head restraints to improve child restraint fit. See Head Restraints (page 157).
· Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.
Perform the following steps when installing the child restraint with combination lap and shoulder belts:

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Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.
Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable seatbelt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device. In some instances these devices have been provided only for use in vehicles with seatbelt systems that would otherwise require a locking clip.
Standard seatbelts

  1. After positioning the child safety seat in the proper seating position, pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue.
    E142530
    3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer’s instructions. Be sure the belt webbing is not twisted.

E142528
1. Position the child safety seat in a seat with a combination lap and shoulder belt.

E142529

E142531
4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

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E142875
5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.
Note: The automatic locking mode is available on the front passenger and rear seats. 6. Allow the belt to retract to remove
slack. The belt will click as it retracts to indicate it is in the automatic locking mode. 7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.
E142533

  1. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle provides extra help to remove remaining slack from the belt.
    9. Attach the tether strap (if the child restraint is equipped).
    E142534
    10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.
    We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.

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Inflatable seatbelts

Child Safety

E142528
1. Position the child safety seat in a seat with a combination lap and shoulder belt.

E142530
3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer’s instructions. Be sure the belt webbing is not twisted.

E146522
2. After positioning the child safety seat in the proper seating position, grasp the shoulder belt and lap belt together behind the belt tongue.

E146523
4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.

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7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode (you should not be able to pull more belt out). If the retractor is not locked, unbuckle the belt and repeat Steps 5 and 6.

E146524
5. To put the retractor in the automatic locking mode, grasp the lap portion of the inflatable seatbelt and pull upward until you pull all of the belt out.
Note: The automatic locking mode is available on the front passenger and rear seats.
Note: Unlike the standard seatbelt, the inflatable seatbelt’s unique lap portion locks the child restraint for installation. The ability for the shoulder portion of the belt to move freely is normal, even after the lap belt has been put into the automatic locking mode.
Note: The lock-off device on some child restraints may not accommodate the shoulder portion of the inflatable seatbelt. Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device. In some instances, these devices have been provided only for use in vehicles with seatbelt systems that would otherwise require a locking clip.
6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.

E146525
8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling down on the lap belt in order to force slack from the belt. This is necessary to remove the remaining slack that exists once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt.
9. Attach the tether strap (if the child restraint is equipped).

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E142534
10. Before placing the child in the seat, forcibly move the seat forward and back to make sure the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.
We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for CHildren (LATCH)

LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach the child restraint. However, you can still use the seatbelt to attach the child restraint if the lower anchors are not used. For forward-facing child restraints, you must also attach the top tether strap to the proper top tether anchor if a top tether strap has been provided with your child restraint. We recommend the use of a child safety seat having a top tether strap. See Using Tether Straps in this chapter.
Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.
Second Row Bench Seat

WARNING: Do not attach two child safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.
The LATCH system is composed of three vehicle anchor points: two lower anchors where the vehicle seatback and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.

E251314

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Second Row Bucket Seats
E251315
The LATCH anchors are at the rear section of the rear seat between the cushion and seatback, below the locator symbols on the seatback. Follow the child restraint manufacturer’s instructions to properly install a child restraint with LATCH attachments.
E144054
The locator symbols are on round plastic buttons for the center seat and on rectangular tags for the outboard seats. Follow the instructions on attaching child safety seats with tether straps. See Using Tether Straps in this chapter. Attach LATCH lower attachments of the child restraint only to the anchors shown.

Each time you use the safety seat, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where it is secured to the vehicle. The seat should move less than one inch when you do this for a proper installation.
If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety Seats
When used in combination, either the seatbelt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.
Using Tether Straps
Many forward-facing child safety seats include a tether strap which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in the vehicle.
Some of the rear seats of your vehicle have built-in tether strap anchors behind the seats as described below.
The tether strap anchors in your vehicle are in the following positions (shown from top view).

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Second Row Bench Seat
E251316
Second Row Bucket Seats

Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor.
Once the child safety seat has been installed using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.
If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off the vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching the vehicle seat gives the best protection in a severe crash.
Perform the following steps to install a child safety seat with tether anchors:

E251319

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Second Row Seating Positions

E251593
Second Row Bucket Seating Positions

E251594

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  1. For center seating positions, route the child safety seat tether strap over the back of the seat. For outboard seating positions, route the tether strap under the head restraint and between the head restraint posts. If the top of the safety seat hits the head restraint,
    Third Row Seating Positions

recline the seat back slightly to obtain proper fit.
2. Locate the correct anchor for the selected seating position.
3. Tighten the child safety seat tether strap according to the manufacturer’s instructions.

E251595
1. Route the child safety seat tether strap over the back of the seat.
2. Clip the tether strap to the anchor. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a crash.
3. Tighten the child safety seat tether strap according to the manufacturer’s instructions. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases.
If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.

BOOSTER SEATS
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
Note: Some booster seat seatbelt guides may not accommodate the shoulder portion of the inflatable seatbelt.

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Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 57 in (1.45 m) tall, are greater than age four (4) and less than age twelve (12), and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:
E142595
· Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
· Can the child sit without slouching? · Does the lap belt rest low across the
hips? · Is the shoulder belt centered on the
shoulder and chest? · Can the child stay seated like this for
the whole trip? Always use booster seats in conjunction with your vehicle lap and shoulder belt.

Types of Booster Seats
E68924
· Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.
E70710
· High back booster seats If, with a backless booster seat, you cannot find a seating position that adequately supports your child’s head, a high back booster seat would be a better choice.

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Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The following drawings compare

the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child’s hips.

E142596

E142597
If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer’s instructions.

CHILD RESTRAINT POSITIONING
WARNING: Do not place a rearward facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

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WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child’s height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.

WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: Do not use pillows, books or towels to boost your child’s height. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.

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Recommendations for Attaching Child Safety Restraints for Children

Use Any Attachment Method as Indicated Below by X

Restraint Type

Combined Weight of Child and
Child Restraint

LATCH (Lower Anchors and Top Tether Anchor)

LATCH (Lower Anchors Only)

Seatbelt and Top Tether Anchor

Seatbelt and LATCH
(Lower Anchors and Top Tether Anchor)

Seatbelt Only

Rear facing child
restraint

Up to 65 lb (29.5 kg)

X

X

Rear facing child
restraint

Over 65 lb (29.5 kg)

X

Forward

facing Up to 65 lb

child

(29.5 kg)

X

restraint

X

X

Forward facing child
restraint

Over 65 lb (29.5 kg)

X

X

Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page 157).

CHILD SAFETY LOCKS
When these locks are set, the rear doors cannot be opened from the inside.

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E249891
The locks are on the rear edge of each rear door and must be set separately for each door.
Left-Hand Side
Turn it clockwise to switch the child lock on and counterclockwise to switch it off.
Right-Hand Side
Turn it counterclockwise to switch the child lock on and clockwise to switch it off.

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PRINCIPLE OF OPERATION
WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips.
WARNING: Children must always be properly restrained.
WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a crash.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.

WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and one tongue designed to be used as a pair. Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. Never use a single seatbelt for more than one person.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Seatbelts and seats may be hot in a vehicle that is in the sunshine. The hot seatbelts or seats may burn a small child. Check seat covers and buckles before you place a child anywhere near them.
All seating positions in your vehicle have lap and shoulder seatbelts. All occupants of the vehicle should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided.
The seatbelt system consists of:
· Lap and shoulder seatbelts.
· Shoulder seatbelt with automatic locking mode, (except driver seatbelt and rear inflatable seatbelt).
· Height adjuster at the front outboard seating positions.
· Seatbelt pretensioner at the front outboard seating positions.
· Belt tension sensor at the front outboard passenger seating position.

E71880
· Seatbelt warning light and chime.

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E67017
· Crash sensors and monitoring system with readiness indicator.
The seatbelt pretensioners and rear inflatable seatbelts are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The seatbelt pretensioners at the front seating positions are designed to tighten the seatbelts firmly against the occupant’s body when activated. This helps increase the effectiveness of the seatbelts. In frontal crashes, the seatbelt pretensioners can be activated alone or, if the crash is of sufficient severity, together with the front airbags.
FASTENING THE SEATBELTS
Standard belts shown, inflatable belts similar
The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts.

E142587
1. Insert the seatbelt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure you securely fasten the tongue in the buckle.

E142588
2. To unfasten, press the release button and remove the tongue from the buckle.

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E275033
The retractor for the third row center seatbelt is in the roof.
To fasten the seatbelt:
1. Pull the belt out steadily. It may lock if you pull it sharply or if the vehicle is on a slope.
2. Insert the smaller tongue into the smaller buckle to the left of the center seat.
3. Pull the larger tongue across the lap and insert it into the buckle to the right of the center seat.
Note: If in constant use, you can leave the belt buckled in the smaller buckle. When it is not in use, or when you fold or move the rear seats, you should release the belt from the smaller buckle. Using the tongue of the adjacent seatbelt, press the red button on the smaller buckle.

Using Seatbelts During Pregnancy
WARNING: Always ride and drive with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.

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E142590
Pregnant women should always wear their seatbelt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort allows. Position the shoulder belt to cross the middle of the shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: If your vehicle is involved in a crash, have the seatbelts and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
All safety restraints in the vehicle are combination lap and shoulder belts. The driver seatbelt has the vehicle sensitive locking mode. The front outboard passenger and rear seatbelts have both the vehicle sensitive locking mode and the automatic locking mode.

Vehicle Sensitive Mode
This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the combination seatbelts lock to help reduce forward movement of the driver and passengers.
In addition, the retractor is designed to lock if you pull the webbing out too quickly. If the seatbelt retractor locks, slowly lower the height adjuster to allow the seatbelt to retract. If the retractor does not unlock, pull the seatbelt out slowly then feed a small length of webbing back toward the stowed position. For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt automatically pre-locks. The belt still retracts to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver seatbelt.
When to Use the Automatic Locking Mode
Use this mode when you install a child safety seat, except a booster, in the passenger front or rear seating positions. Properly restrain children 12 years old and under in a rear seating position whenever possible. See Seatbelts (page 40).
How to Use the Automatic Locking Mode
Non-Inflatable Seatbelts

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E142591
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt out. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.
Rear Outermost Inflatable Seatbelts (Second Row Only­If Equipped)
E146363
1. Buckle the combination lap and shoulder belt.
2. Grasp the lap portion of the belt and pull upward until you pull the entire belt out.

  1. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.
    How to Disengage the Automatic Locking Mode
    Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode.
    Rear Inflatable Seatbelt (If Equipped)
    WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
    The rear inflatable seatbelts are in the shoulder portion of the seatbelts of the second-row outermost seating positions.
    Note: The rear inflatable seatbelts are compatible with most infant and child safety car seats and belt positioning booster seats when you properly install them. This is because they are designed to fill with a cooled gas at a lower pressure and at a slower rate than traditional airbags. After inflation, the shoulder portion of the seatbelt remains cool to the touch.
    The rear inflatable seatbelt consists of the following:
    · An inflatable bag in the shoulder seatbelt webbing.
    · Lap seatbelt webbing with automatic locking mode.

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  • The same warning light, electronic control and diagnostic unit as used for the front seatbelts.
    · Impact sensors in various parts of the vehicle.
    How does the rear inflatable seatbelt system work?

WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death. The rear inflatable seatbelts function like standard restraints in everyday usage.
E146364
During a crash of sufficient force, the inflatable belt inflates from inside the webbing.

E146365
The fully inflated seatbelt’s increased diameter more effectively holds the occupant in the appropriate seating position, and spreads crash forces over more area of the body than regular seatbelts. This helps reduce pressure on the chest and helps control head and neck motion for passengers.
The rear inflatable seatbelts are designed to inflate in frontal or near- frontal crashes, side impact crashes and rollovers. The fact that the rear inflatable seatbelt did not inflate in a crash does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation.
SEATBELT HEIGHT ADJUSTMENT
WARNING: Position the seatbelt height adjuster so that the belt rests across the middle of your shoulder. Failure to adjust the seatbelt properly could reduce the effectiveness of the seatbelt and increase the risk of injury in a crash.

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To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.

E146191
Conditions of operation

SEATBELT WARNING LAMP AND INDICATOR CHIME

This lamp illuminates and an

indicator chime will sound if the

E71880

driver seatbelt has not been

fastened when the vehicle’s ignition is

turned on.

If

Then

The driver seatbelt is not buckled before The seatbelt warning lamp illuminates and

the ignition switch is turned to the on posi- the indicator chime sounds for a few

tion…

seconds.

The driver seatbelt is buckled while the The seatbelt warning lamp and indicator

warning lamp is illuminated and the indic-

chime turn off.

ator chime is sounding…

The driver seatbelt is buckled before the The seatbelt warning lamp and indicator

ignition switch is turned to the on position…

chime remain off.

SEATBELT REMINDER
Front Seats
WARNING: The system will only provide protection when you use the seatbelt correctly.
This feature provides audio and visual reminders for the front seatbelts.

This lamp illuminates and a

warning tone sounds if you do

E71880

not fasten your seatbelt when

you switch the ignition on. The lamp and

tone switch off when you fasten your

seatbelt or about one minute has elapsed.

When the initial warning expires for the driver, more warnings are provided for the driver and front outermost passenger. This lamp illuminates and a warning tone sounds if you or your front passenger do not fasten the seatbelt buckle and the vehicle speed exceeds 6 mph (9.7 km/h). To deactivate the warning, see Deactivating and Activating the Belt-Minder Feature.

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Note: To avoid inadvertent warnings, do not place large objects on the front passenger seat.

Seatbelt Monitor (If Equipped)

This feature provides the driver with visual only feedback for the seatbelts.

This lamp illuminates when you

switch the ignition on, identifying

E206718

the number of seating positions

with fastened buckles. It illuminates again

when a seating position changes from

unfastened to fastened.

E274570

E313730
This warning displays and a tone sounds if an occupant unfastens the rear seatbelt buckle or it becomes unfastened.
Note: If a rear seat is unoccupied, or an occupant never fastens the seatbelt buckle to begin with, the warning will not display.
Note: Front seating positions appear in this warning display. Warnings for unfastened front seatbelt buckles appear in the initial warning lamp.
Seatbelt Status
To view the seatbelt status, use the information display controls on the steering wheel. See General Information (page 119).

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A B C D

Seatbelt fastened. Seatbelt not fastened. Seatbelt recently unfastened. Fault

Deactivating and Activating the Belt-Minder Feature – Front outermost seats only

WARNING: While the system allows you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle.
Note: The driver and front passenger warnings switch on and off independently. When you perform this procedure for one seating position, do not buckle the other position as this terminates the process.

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Seatbelts

Read Steps 1 – 4 before starting the procedure.
Make sure that:
· You set the parking brake.
· The transmission is in park (P).
· The ignition is off.
· You close all vehicle doors.
· You unbuckle the driver and front passenger seatbelts.
1. Switch the ignition on. Do not start the engine.
2. Wait until the seatbelt warning lamp turns off (about one minute). After Step 2, wait an additional five seconds before proceeding with Step 3. Once you start Step 3, you must complete the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the seatbelt three times at a moderate speed, ending in the unbuckled state. After Step 3, the seatbelt warning lamp turns on.
4. When the seatbelt warning lamp is on, buckle then unbuckle the seatbelt. After Step 4, the seatbelt warning lamp flashes for confirmation.
· This switches the feature off if it is currently on.
· This switches the feature on if it is currently off.
CHILD RESTRAINT AND SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child restraint seatbelts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle seatbelt assemblies, including retractors, buckles, front seatbelt

buckle assemblies, buckle support assemblies (slide bar-if equipped), shoulder belt height adjusters (if equipped), shoulder belt guide on seat backrest (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint.
We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted.
Properly care for seatbelts. See Vehicle Care (page 356).
SEATBELT EXTENSIONS
WARNING: Persons who fit into the vehicle’s seatbelt should not use an extension. Unnecessary use could result in serious personal injury in the event of a crash.
WARNING: Only use extensions provided free of charge by our dealers. The dealer will provide an extension designed specifically for this vehicle, model year and seating position. The use of an extension intended for another vehicle, model year or seating position may not offer you the full protection of your vehicle’s seatbelt restraint system.
WARNING: Never use seatbelt extensions to install child restraints.

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Seatbelts
WARNING: Do not use a seatbelt extension with an inflatable seatbelt.
WARNING: Do not use extensions to change the way the seatbelt fits across the torso, over the lap or to make the seatbelt buckle easier to reach.
If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from our dealers. Only use our seatbelt extensions made by the original equipment seatbelt manufacturer with our seatbelts. Ask your authorized dealer if your extension is compatible with your vehicle restraint system.

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Personal Safety SystemTM
This system provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system analyzes different occupant conditions and crash severity before activating the appropriate safety devices to help better protect occupants in a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
· Driver and passenger dual-stage airbag supplemental restraints.
· Front seat outermost seatbelts with pretensioners, energy management retractors and seatbelt usage sensors.
· Driver seat position sensor.
· Front passenger sensing system.
· Passenger airbag off and on indicators.
· Front crash severity sensors.
· Restraints control module with impact and safing sensors.
· Restraint system warning light and tone.
· The electrical wiring for the airbags, crash sensors, seatbelt pretensioners, front seatbelt usage sensors, driver seat position sensor, front passenger sensing system and indicator lights.
How Does the Personal Safety System Work?
The Personal Safety System can adapt the deployment strategy of the safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the restraints control module. During a crash, the restraints control module may deploy the seatbelt pretensioners, one or both stages of the dual-stage airbags based on crash severity and occupant conditions.

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Supplementary Restraints System

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: Several airbag system components get hot after inflation. To reduce the risk of injury, do not touch them after inflation.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The airbags are a supplemental restraint system and are designed to work with the seatbelts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.

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While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.
DRIVER AND PASSENGER AIRBAGS
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

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The driver and passenger front airbags will deploy during significant frontal and near frontal crashes.

The driver and passenger front airbag system consists of:
· Driver and passenger airbag modules.
· Front passenger sensing system.

  • Crash sensors and monitoring

system with readiness indicator.

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See Crash Sensors and Airbag

Indicator (page 56).

Proper Driver and Front Passenger Seating Adjustment

WARNING: National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant’s chest and the driver airbag module.
To properly position yourself away from the airbag:
· Move your seat to the rear as far as you can while still reaching the pedals comfortably.
· Recline the seat slightly (one or two degrees) from the upright position.

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After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. Properly seated occupants sit upright, lean against the seat back, and center themselves on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.
Children and Airbags
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.

FRONT PASSENGER SENSING SYSTEM
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor.
WARNING: Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system. This could seriously increase the risk of injury or death.

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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.

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The front passenger sensing system uses a passenger airbag status indicator which illuminates indicating that the front passenger frontal airbag is either on (enabled) or off (disabled). The indicator lamp is in the center stack of the instrument panel.
Note: When you first switch the ignition on, the passenger airbag status indicator off and on lamps illuminate for a short period to confirm it is functional.

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The front passenger sensing system is designed to disable (will not inflate) the front passenger frontal airbag under certain conditions:
· The front passenger seat is unoccupied.
· The system determines an infant is present in a child restraint.
· A passenger takes their weight off of the seat for a period of time.
· If there is a problem with the airbag system or the passenger sensing system.
Even with this technology, parents are strongly encouraged to always properly restrain children in the rear seat.
· When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the passenger airbag status indicator illuminates the off lamp and stays lit to remind you that the front passenger frontal airbag is disabled.
· If you have installed the child restraint and the passenger airbag status indicator illuminates the on lamp, then switch your vehicle off, remove the child restraint from your vehicle and reinstall the restraint following the child restraint manufacturer’s instructions.
The front passenger sensing system works with sensors that are part of the front passenger seat and seatbelt. The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger frontal airbag should be enabled.
· When the front passenger sensing system enables the front passenger frontal airbag (may inflate), the passenger airbag status indicator illuminates the on lamp and remains illuminated.

If a person of adult size is sitting in the front passenger seat, but the passenger airbag status indicator off lamp is lit, it is possible that the person is not sitting properly in the seat. If this happens:
· Switch your vehicle off and ask the person to place the seat backrest in an upright position.
· Have the person sit upright in the seat, centered on the seat cushion, with the person’s legs comfortably extended.
· Restart your vehicle and have the person remain in this position for about two minutes. This allows the system to detect that person and enable the passenger frontal airbag.
· If the indicator off lamp remains lit even after this, you should advise the person to ride in the rear seat.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seat backrest, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.
If you think that the state of the passenger airbag status indicator lamp is incorrect, check for the following:
· Objects lodged underneath the seat.
· Objects between the seat cushion and the center console.
· Objects hanging off the seat backrest.
· Objects stowed in the seat backrest map pocket.
· Objects placed on the occupant’s lap.
· Cargo interference with the seat.

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  • Other passengers pushing or pulling on the seat.
  • Rear passenger feet and knees resting or pushing on the seat.

The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system. The person in the front passenger seat may appear heavier or lighter due to the conditions described in the previous list.

Make sure the front passenger

sensing system is operating

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properly. See Crash Sensors

and Airbag Indicator (page 56).

If the airbag readiness light is lit, do the following:
The driver and adult passengers should check for objects lodged underneath the front passenger seat or cargo interfering with the seat.
If objects are lodged or cargo is interfering with the seat, take the following steps to remove the obstruction:
· Pull your vehicle over.
· Switch your vehicle off.
· Driver or adult passengers should check for any objects lodged underneath the front passenger seat or cargo interfering with the seat.
· Remove the obstruction(s) (if found).
· Restart your vehicle.
· Wait at least two minutes and verify that the airbag readiness light in the instrument cluster is no longer illuminated.
· If the airbag readiness light in the instrument cluster remains illuminated, this may or may not be a problem due to the front passenger sensing system.

Do not attempt to repair or service the system. Take your vehicle immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact your Customer Relationship Center.
SIDE AIRBAGS
WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident.
WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.

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The side airbags are on the outermost side of the seat backrests of the front seats. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.

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The system consists of the following:
· A label or embossed side panel indicating that side airbags are found on your vehicle.
· Side airbags inside the seat backrest of the driver and front passenger seats.

  • Crash sensors and monitoring

system with readiness indicator.

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See Crash Sensors and Airbag

Indicator (page 56).

The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags.

SAFETY CANOPYTM
WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.

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The Safety Canopy deploys during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.

Properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy).
CRASH SENSORS AND AIRBAG INDICATOR

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The system consists of the following:
· Safety Canopy curtain airbags above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.
· A flexible headliner which opens above the side doors to allow air curtain deployment

  • Crash sensors and monitoring

system with a readiness

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indicator. See Crash Sensors

and Airbag Indicator (page 56).

WARNING: Modifying or adding equipment to the front end of your vehicle (including hood, bumper system, frame, front end body structure, tow hooks and hood pins) may affect the performance of the airbag system, increasing the risk of injury. Do not modify or add equipment to the front end of your vehicle.
Your vehicle has a collection of crash and occupant sensors which provide information to the restraints control module which deploys (activates) the front seatbelt pretensioners, the adaptive steering column, driver airbag, passenger airbag, rear inflatable belts, seat mounted side airbags, and the Safety Canopy. Based on the type of crash, the restraints control module will deploy the appropriate safety devices.

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The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. See Instrument Cluster (page 111). Routine maintenance of the airbag is not required.

A difficulty with the system is indicated by one or more of the following:

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The readiness light will not illuminate immediately after you switch the ignition on.

  • The readiness light either flashes or stays lit.
    · A series of five beeps will be heard. The tone pattern will repeat periodically until the problem, the light or both are repaired.
    If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash.

The fact that the seatbelt pretensioners or front airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, belt usage) were not appropriate to activate these safety devices.
· The design of the front airbags is to activate only in frontal and near- frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient frontal deceleration.
· The design of the seatbelt pretensioners and rear inflatable belts is to activate in frontal, near-frontal and side crashes, and in rollovers.
· The design of the side airbags is to inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation.
· The design of the Safety Canopy is to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if the vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.

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911 Assist

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that can call for help if you are in an accident. If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts [if equipped], or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone. You can learn more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com www.syncmyride.ca www.syncmaroute.ca
Not all crashes will deploy an airbag or activate the fuel pump shut-off, the triggers for 911 Assist. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone. SYNC will then attempt to call the emergency services.
Before making the call:
· SYNC provides a short window of time, about 10 seconds, to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
· SYNC says the following, or a similar message: SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.

If you do not cancel the call, and SYNC makes a successful call, a pre- recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to immediately provide your name, phone number and location, because not all 911 systems are capable of receiving this information electronically.
During an emergency call, the system transmits vehicle data to the emergency service. See Data Recording (page 11).
EMERGENCY CALL REQUIREMENTS
WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.

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911 Assist
· SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
· The 911 Assist feature must be set on before the incident.
· You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
· A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
· A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
· The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar.
Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.
· Your cellular phone or 911 Assist hardware sustains damage in a crash.
· The vehicle’s battery or the SYNC system has no power.
· The phone(s) thrown from your vehicle are the ones paired and connected to the system.

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Keys and Remote Controls

GENERAL INFORMATION ON RADIO FREQUENCIES
This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
WARNING: Changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate the equipment. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 ft (10 m). Vehicles with the remote start feature will have a greater range.
One of the following could cause a decrease in operating range:
· Weather conditions.
· Nearby radio towers.
· Structures around the vehicle.
· Other vehicles parked next to your vehicle.
The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before leaving it unattended.

Note: If you are in range, the remote control will operate if you press any button unintentionally.
Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage.
Intelligent Access (If Equipped)
The system uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to unlock when one of the following conditions are met:
· You activate the front exterior door handle switch.
· You press the luggage compartment button.
· You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the transmitter battery is low, you may need to mechanically unlock your door. You can use the mechanical key blade in your intelligent access key to open the driver door in this situation. See Remote Control (page 60).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Note: A two-button remote control operates similarly.
Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle. The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control.

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Keys and Remote Controls

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Press the button to release the key blade. Press and hold the button to fold the key blade back in when not in use.

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Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.
Intelligent Access Key (If Equipped)
Note: You may not be able to shift out of park (P) unless the intelligent access key is inside your vehicle.

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The intelligent access keys operate the power locks and the remote start system. The key must be in your vehicle to use the push button start.
Removable Key Blade
The intelligent access key also contains a removable key blade that you can use to unlock your vehicle.

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Keys and Remote Controls

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Push the release button and pull the key blade out.
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Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference. Using the Key Blade The key cylinder is under the driver side door handle. To access the cylinder:

E251885
1. Pull the handle and hold it.
2. While holding the handle outward, identify the cylinder and insert the key blade into the slot.
3. Actuate the cylinder to unlock or lock the door.
Replacing the Battery
WARNING: Keep batteries away from children to prevent ingestion. Failure to follow this instruction could result in personal injury or death. If ingested, immediately seek medical attention.
WARNING: If the battery compartment does not securely close, stop using the remote control and replace it as soon as possible. In the meantime, keep the remote control away from children. Failure to follow this instruction could result in personal injury or death.

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Note: Refer to local regulations when disposing of transmitter batteries.
Note: Do not wipe off any grease on the battery terminals or on the back surface of the circuit board.
Note: Replacing the battery does not erase the programmed key from your vehicle. The transmitter should operate normally.
A message appears in the information display when the remote control battery is low. See Information Messages (page 129).
Integrated Keyhead Transmitter
The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent.
Press the button to release the key blade before beginning the procedure.

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3. Carefully remove the cover.

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1. Insert a suitable tool, for example a screwdriver, in the position shown and gently push the clip.
2. Press the clip down to release the battery cover.

E151800
Note: Do not touch the battery contacts or the printed circuit board with the screwdriver.
4. Insert the screwdriver as shown to release the battery.

E151801
5. Remove the battery.
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Keys and Remote Controls
6. Install a new battery with the + facing upward.
7. Reinstall the battery cover.
Intelligent Access Key The remote control uses one coin-type three-volt lithium battery CR2450 or equivalent.

E305199
1. Push the release button and pull the key blade out.

E303824
2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.

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Keys and Remote Controls

Remote Start (If Equipped)

E218402
3. Insert a suitable tool, for example a screwdriver, in the position shown and carefully remove the battery.
4. Install a new battery with the + facing upward.
5. Reinstall the battery cover and the key blade.
Car Finder
Press the button twice within three seconds. The horn sounds E138623 and the direction indicators flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when the ignition is off.
Press the button to sound the panic alarm. Press the button E138624 again or switch the ignition on to turn it off.

WARNING: Do not start the engine in a closed garage or in other enclosed areas. Exhaust fumes are toxic. Always open the garage door before you start the engine. Failure to follow this instruction could result in personal injury or death.

Note: Do not use remote start if your fuel level is low.

E138625

The remote start button is on the transmitter.

This feature allows you to start your vehicle from the outside. The transmitter has an extended operating range.

If your vehicle has automatic climate control, you can configure it to operate when you remote start your vehicle. See Climate Control (page 146). A manual climate control system will run at the setting it was set to when you switched your vehicle off.

Many states and provinces have restrictions for the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems.

The remote start system does not work when any of the following conditions occur:

  • The ignition is on.
  • The anti-theft alarm triggers.
  • You switch the feature off in the information display.
  • The hood is open.
  • The transmission is not in park (P).
  • The battery voltage is below the minimum operating voltage.

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Remote Control Feedback
An LED on the remote control provides status feedback of remote start or stop commands.

LED Solid green
Solid red Blinking red Blinking green

Status
Remote start successful
Remote stop successful
Request failed or status not received
Status incomplete

Remote Starting Your Vehicle
Note: You must press each button within three seconds of each other. If you do not follow this sequence, your vehicle does not start remotely, the direction indicators do not flash twice and the horn does not sound.

E138626
To remote start your vehicle:
1. Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps flash twice.
The horn sounds if the system fails to start.
Note: Press the push button ignition switch on the instrument panel once to exit remote start.

The power windows do not work during remote start and the radio does not turn on automatically.
The parking lamps remain on and your vehicle will run for 5, 10 or 15 minutes, depending on the setting.

Extending the Engine Running Time

To extend the engine running time duration of your vehicle during remote start, repeat steps 1 and 2 while the engine is running. If the duration is set to 15 minutes, the duration extends by another 15 minutes. For example, if your vehicle had been running from the first remote start for 10 minutes, your vehicle continues to run now for a total of 30 minutes. You can extend the engine running time duration to a maximum of 30 minutes.
Wait at least five seconds before remote starting after the engine stops running.

Turning Your Vehicle Off After Remote Starting

E138625

Press the button once. Your vehicle and the parking lamps turn off.

You may have to be closer to your vehicle than when starting due to ground reflection and the added noise of your running vehicle.

You can switch this feature on or off in the information display. See General Information (page 119).

Memory Feature
You can program your intelligent access key to recall memory positions. See Memory Function (page 164).

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REPLACING A LOST KEY OR REMOTE CONTROL
Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle.

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MyKeyTM

PRINCIPLE OF OPERATION

MyKey allows you to program keys with restricted driving modes to promote good driving habits. You can program the restrictions to all keys except one. Any keys that you did not program are administrator keys or admin keys.
You can use admin keys to:
· Create a MyKey with certain vehicle restrictions.
· Program certain MyKey settings.
· Clear all MyKey restrictions.
After you program a MyKey, you can view the following information through the information display:
· The total number of admin keys and MyKeys for your vehicle.
· The total distance a MyKey driver traveled with your vehicle.
Note: Every MyKey receives the same restrictions and settings. You cannot program them individually.
Note: For vehicles equipped with a push-button start switch: When both a MyKey and an admin key are present when you start your vehicle, the system recognizes the admin key only.

Standard Settings
Not every vehicle includes the features listed below. If your vehicle has this equipment, then you cannot change the following settings when using a MyKey:
· Seatbelt reminder or Belt-MinderTM. MyKey mutes the audio system until drivers, and in some instances, passengers, fasten their seatbelts. Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not mute.
· Earlier low-fuel warning. The low-fuel warning activates earlier for MyKey drivers, giving them more time to refuel.
· Certain driver alerts, stability systems or parking aids turn on automatically when you use the MyKey system. For example, Blind Spot Information System (BLIS), cross traffic alert, lane departure warning or forward collision warning. Note: MyKey drivers may be able to turn the lane departure warning feature off, but this feature turns back on automatically with every new key cycle.
· Restricted touchscreen operation in some markets. For example, MyKey may prevent manual navigation destination input while the vehicle is in any gear other than park (P) or when the vehicle reaches a certain rate of speed.
· Satellite radio adult content restrictions, if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature settings when you first create a MyKey. You can also change the settings afterward with an admin key.

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References

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