bonsaii C209-D 10 Sheet Home Shredder Instruction Manual
- June 15, 2024
- Bonsaii
Table of Contents
bonsaii C209-D 10 Sheet Home Shredder
Product Information
TIPS:
Thank you for choosing our product!
To ensure that the machines are free of quality issues, we conduct 100%
inspections. However, some shredded papers may remain in the basket or on the
blades during machine testing. If this causes any discomfort or inconvenience,
please contact our customer service and we will provide better service for
you. Thank you!
IMPORTANT!
- Please read and keep the manual for future reference
- Carefully read each step and follow the correct sequence of operation.
- Please place the equipment on a flat and stable surface to prevent tipping over, as this may cause the machine to crack or become unusable.
- The device should be placed as close as possible to an accessible wall outlet.
- Do not disassemble, modify, or repair the device on your own to avoid electric shock, injury, or damage to the machine.
- When you empty the basket, move the device, or do not need to use the device for some time, make sure the device is turned off and unplug the power plug to prevent fire or electric shock
- Do not use flammable liquids, gases, water, or cleaners to clean the device to avoid fire or electric shock.
- Do not use the device in a high temperature, high humidity, or heavily dusty environment to prevent fire, electric shock, or machine malfunction.
- Do not put tape, carbon copy paper, fabric, plastic film, etc. into the device for shredding to avoid damage to the machine.
- Do not damage or process the power cord, and do not place heavy objects on the cable to avoid fire, injury, or electric shock.
- If lIfsmoke or odor occurs during use, immediately turn off the power and stop using it to prevent fire or electric shock.
- Do not use the shredder or power cord if it is damaged or defective to avoid fire or electric shock.
- Do not shred greeting cards with sound chips or batteries to avoid fire or electric shock.
IMPORTANT SAFETY INTRODUCTIONS
BEFORE FIRST USE
- User information/safety instructions
- WARNING
- Please do not allow children to use the machine
- There are sharp blades inside the machine to avoid injury. Please be sure to exercise caution when using it.
- Please do not put your hand close to the shredder blades and the paper feed opening.
-
- There are sharp blades inside the machine to avoid injury. Please be sure to exercise caution when using it.
-
- Please do not let hair near the shredder’s feed opening
-
- If your hair is accidentally sucked in, please use the “reverse function” to remove the danger.
-
- Please keep your clothing or some small items away from the feed opening of the paper shredder, such as ties, necklaces, sleeves, jewelry, etc
- Please don’t use inflammable liquids, gases water and cleaner to clean the machine
- To avoid fire accidents.
- Please kindly don’t touch the sharp edges to avoid injury
- This equipment is not intended for use by children. Avoid touching the media feed opening with the hands, clothing, or hair. Unplug this equipment when not in use for an extended period, Hazardous moving part is in this equipment, keep body parts away from moving parts
- It cannot be over 10 sheets at one time for the quantity of shredding. One folded sheet of paper equates to 2 sheets of paper. Heavier paper, humidity, or other than rated voltage may reduce capacity. 85% Maximum sheets per pass to avoid jams.
**KNOW YOUR SHREDDER
**
- Control Panel (Control shredder’s three status “AUTO”, “REV”, “OFF”)
- Aut0 Position (Turn on )
- Rev Position (“Release the paper”)
- Power Light (Auto-on in blue)
- Overheat Light (overheat in red)
- Feed Opening
- Transparent Window
- OFF Position
- Basket
For safety reasons, the shredder will operate only if the shredder head is in the correct position and used with the supplied basket.
TECHNICAL SPECIFICATIONS
| Voltage | 220-240VAC, 50Hz | Shred Functions | Paper, credit card, staple, clips |
|---|---|---|---|
| Feeding Opening Capacity | **** |
10 sheets/time (A4 80g/m2) one sheet of credit card/time
| Feed Opening (L*W)| ****
220x4mm
Shred Type| Crosscut| Shred Paper Size| 5x18mm
Product Size (LWH)| 321x201x470mm| ****
Basket Capacity
| ****
21L
TIPS : ONE FOLDED SHEET OF PAPER EQUATES 2 SHEETS OF PAPER Heavier paper, humidity, or other than rated voltage may reduce shredding capacity.
OPERATING INSTRUCTIONS
- Plug in and move the “control panel” from OFF to AUTO position, “Power Light” shows a blue light. (Feed papers, credit cards, clips, or staples to shred. ) Continuous operation in 4 minutes.
- When finished shredding, set it off.
- Jam: Move the “control panel” from the Auto position to the “REV” position, “Power Light” shows a blue light. ( pull out the jammed paper)
- Move the “control panel” from “REV” to the “AUTO” position for 3-5 seconds staying (repeat the action around 2-3 times if get a very serious jam)
- Overheat(Overheat Light is in red, need to wait for cooling down) Cool down for around 40 minutes
- Max.10 sheets: If it is over the capacities, please take out the excess papers
PRODUCT MAINTENANCE
- Plug in and move the “control panel” from OFF to AUTO position , “Power Light” shows a blue light. (Feed one shredder Lubricant pack to shred )
- Move “control panel” from Auto to “REV” for 2-3 seconds staying (don’t pull out the shredder Lubricant pack)
- Move the “control panel” from REV to AUTO to shred the shredder Lubricant pack for 3-5 seconds snd repeat the actions 2-3 times till the shredder Lubricant pack is fully shredded.
- When finished shredding, set to Off
CAUTION : Only use the professional shredder Lubricant pack to maintain the shredder such as Bonsaii shredder Lubricant 24-Pack (LS24) 112-Pack (LS12). (no cleaner, inflammable liquids, gases oil, etc.
TROUBLESHOOTING
| Malfunction | Reason | Solution |
|---|
The shredder does
not work
| The power plug doesn’t connect to the power supply.| Make sure the unit is
plugged in and that the outlet is in good working order.
The shredder switch is not set to the “AUTO/ON” position.| Make sure the plug
is inserted into the correct power outlet, and flip the switch to the
“AUTO/ON” position, and the power indicator lights up.
Overheating with extended use.
| If the shredder has shredded continuously beyond the maximum running time
and overheated, the unit will automatically shut off. If this happens, switch
the shredder off for 40 minutes or longer before resuming normal operation.
The safety interlock switch not operating properly.
| Make sure the shredder head is correctly seated onto the included
wastebasket, with all the words and icons facing towards you. The head unit is
particularly designed to work only with the integrated wastebasket. The
shredder is equipped with a safety interlocking mechanism, which prevents the
shredder from working when the head unit is lifted, removed, or accidentally
knocked over. The shredder will not function until the head unit is properly
assembled as pictured.
Use plastic bags to line the wastebasket.| Please remove it. This may cause
the shredder not to operate properly.
The basket is full.| Empty the basket.
The activation sensor of the shredder is located near the center of the feed
slot.| Be sure to feed directly into the center area to activate the machine
(especially applies to smaller pieces of paper or credit cards)
Damage to power cable.
| Please replace the power cable with the same parameters by a professional
person or contact our customer service.
Defective of machine.| Please kindly contact with our customer service.
Won’t shred MAX sheets
| ****
Paper jam.
| NEVER SHRED THE FOLLOWING ITEMS: Large
paper clips (remove small clips whenever possible) Envelopes (especially windowed or glued flaps) Adhesive materials such as labels, stickers, or glued paper Newsprint, tissue, or any similar thin paper stock Transparencies, film, or laminated documents Continuous forms or paper rolls Cardboard / Corrugated board or fabric Plastic or hard items (except Credit Cards & CDs if applicable)
Won’t shred
MAX sheets
| ****
Paper jam.
| ll Lift the shredder and check whether the outlet is blocked by paper. If there is a lot of paper attached to the outlet, please disconnect the power supply, manually remove the paper at the outlet, and then place the shredder on the basket correctly. Move the “control panel” from “REV” to the FWD position for 3-5 seconds staying (repeat the operation around 2-3 times if get a very serious jam)
2) Switch the shredder to Reverse (REV) mode. While in Reverse, the shredder will back up and loosen the jammed paper. If required, you may need to tug and remove several sheets to effectively clear the machine. When jammed paper is loosened or removed, switch back to the Auto-On mode to continue shredding. Repeat steps if needed.
3) With stubborn situations where the reverse function does not help, you may need to clean the jammed paper with shredder oil (cooking oil is acceptable, but don’t use aerosol). Start by drizzling oil into the feed slot where the paper is jammed. Let it soak for about 30 minutes to completely saturate. Turn the shredder to
Auto-On ( or FWD) mode. If required, an index card or a rigid sheet of cardstock (old greeting card or folded file folder) can be fed into the shredder to help push the jammed paper through.
4) With the shredder unplugged, you may use a set of needle-nose pliers or tweezers to remove the blockage.
---|---|---
The shredder is constantly running while in “The Auto
(On)” mode.
| Paper dust and other foreign objects cover the mechanical sensor. The location of the mechani cal sensor is in the middle of the shredder’s feeding opening looks like a small plastic divider.| It is possible that the activation sensor, which starts the shredder, is blocked with paper. Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), directly in the center of the feed slot, while applying force to help push the jammed paper through. This will usually clear any paper blocking the activation sensor and feed slot.
The shredder runs in “Rev (Reverse)” mode but not in “Auto (On)” mode.
| ****
It is also possible that the feed slot has become blocked with paper.
| ****
Insert an index card or any rigid sheet of cardstock (old greeting card or folded file folder), directly in the center of the feed slot, while applying force to push the jammed paper through. This will usually clear any paper blockage.
Disposal:
Directive 2012/19/EU concerning the handling, collection, recycling, and
disposal of electrical and electronic equipment and their components (‘waste
electrical and electronic equipment’, known as WEEE). The crossed symbol on a
rubbish container indicates that the machine or device is not allowed to be
disposed of but it must be handed over to a suitably equipped collection
center for proper recycling or disposal.
Directives:
This machine corresponds to the requirements according to EU Directive
2014/30/EU entitled ‘Electro-Magnetic Compatibility’ and 2014/35/EU entitled
‘Low-Voltage
Directive
The product corresponds to the requirements according to UK Directive
regulation technical documentation as well as the UK declaration of conformity
with the required
UKCA marking
The packaging materials have been selected for their environmental
friendliness and ease of disposal and are therefore recyclable. Dispose of
packaging materials that are no longer needed by applicable local regulations.
LIMITED WARRANTY
Warranty Period:
Machines are covered by a 2-year limited warranty and cutters are granted for
2 years from the date of your original retail purchase from us. The warranty
is not transferable to any subsequent purchaser or recipient of the product We
stand by our product and offer a 30-day money-back guarantee. During this
time, you could return the item without paying any extra fee if there is a
manufacturing defect in it. Please rest assured that the returns are free and
easy if there is a manufacturing defect. Otherwise, it would be the customer’s
responsibility to cover the shipping fee Products on sale are also returnable.
If the product isn’t meeting your expectations, please email us within 330
days of receipt We will help you to either return or exchange your product.
Your original form of payment will be refunded in full once the full refund is
complete. After 30 days orders may be subject to a 20% restocking fee and all
shipping and handling charges will be the responsibility of the customer.
Additional return details are listed below. After 60 days the purchase from
Bonsaii is non-refundable.
If you receive a damaged product, you must notify Bonsaii within 48 hours of delivery Bonsaii Will investigate the claim and notify the freight company about the damage. Please retain all packaging if Bonsaii or the freight company needs to inspect it. These investigations may take several days but merchandise replacements will be processed as soon as possible.
For product arrived defective or damaged, We’re sorry to hear that your Bonsaii product arrived in less than perfect condition. We would like to resolve this issue right away with the help of our Customer Support Team and Quality Assurance team They II need to know a bit of information on your order as well as the issue you’re experiencing with your Bonsaii product. To report your issue, please reach out to our Customer Support team by emailing customer-care@bonsali.com with your order number. We may need you to make a short video, or take some pictures of the defects of the product and send them to customer-care@bonsaii.com. After a preliminary analysis of the video or pictures, we will send you a brand-new replacement right away if it is confirmed to be defective on its arrival. If we determine that you have misrepresented the Bonsaii product’s condition and that the product is not defective, we will send you the right instructions and help you to use the product correctly
In line with our policy of continuous development we reserve the right to change this product, packing, and documentation specification without notice If you have any questions or any confusion, Please kindly contact us: at customer-care@bonsaii.com
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