bonsaii C170-C 12-Sheet Cross Cut Shredder Instruction Manual
- June 5, 2024
- Bonsaii
Table of Contents
bonsaii C170-C 12-Sheet Cross Cut Shredder
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP IT FOR FUTURE REFERENCE.
Please give us a chance to make it right and do better! Contact our friendly customer service department for help first. Replacements for missing or damaged parts will be shipped.
Customer Service:
Mail: customer-care@bonsaii.com
Phone: 1-844-728-6917
IMPORTANT
- Please read all instructions carefully and retain instructions for future reference.
- Read through each step carefully and follow the proper order.
- Please place this machine on a flat and stable surface place, please be careful and don’t tip the machine over .
- In case the machine is broken and cannot be used as normal.
- The device should be set up as close as possible to an easily accessible wall socket.
- Dangerous, please do not disassemble, modify or repair the machine in any way on your own.
- To avoid electric shock, hurting or accidental injury.
- When you empty the basket, or move the machine, or no need to use the machine for a certain period of time ,Please kindly make the machine under OFF status and unplug.
- To avoid fire accident or electric shock.
- Please don’t use inflammable liquids, gases, water and cleaner to clean the machine.
- To avoid fire accident or electric shock.
- Please don’t use the machine in a very high temperature, very humidity and very heavy dust environment .
- To avoid fire accident, electric shock or machine malfunction
- Please do not put adhesive tape, carbon paper, fabric, plastic film, etc. into the machine for shredding.
- To avoid damaging the machine
- Please do not damage or process the power cables, or do not place heavy objects on the cables.
- To avoid fire accident or, hurting or electric shock
- If abnormal conditions such as smoke or odor occurred, please disconnect the power and stop using it immediately.
- To avoid fire accident or electric shock
- Please do not use if the shredder or the power cable is damaged or defective
- To avoid fire accident or electric shock
IMPORTANT SAFETY INTRODUCTIONS BEFORE FIRST USE
User information / safety instructions.
WARNING
Please kindly let children and pets keep away from the machine.
- There are sharp blades inside the machine so as to avoid injury.
- Please kindly let your hands keep away from the sharp blades and feeding opening of paper shredder.
- There are sharp blades inside the machine so as to avoid injury.
- Please kindly let your hair keeps away from the feeding opening of paper shredder.
- If your hair is accidentally sucked in, Please kindly use the “Reverse function” and get rid of the danger.
- Please kindly let your clothing or some small items keep away from the feeding opening of paper shredder like tie, necklace, sleeves, jewelry, etc ..
- Please don’t use inflammable liquids, gases water and cleaner to clean the machine.
- To avoid fire accident.
- Please kindly don’t touch the sharp edges to avoid injury .
- This equipment is not intended for use by children.Avoid touching the media feed opening with the hands,clothing or hair. Unplug this equipment when not in use for an extended period of time, Hazardous moving part is in this equipment, keep body parts away from moving parts.
It cannot be over 12 sheets in one time for the quantity of shredding.
KNOW YOUR SHREDDER
- CD Control Panel (Control shredder’s three status “REV”, OFF”,AUTO”)
- Reverse Position (“Release the paper”)
- Auto Position (Turn on )
- Power Light (Auto-on in blue , overload in red with flashing, overheat in red)
- Basket
- Feed Opening (Paper/credit card entry)
- Transparent Window
- OFF
For safety reasons, shredder will operate only if the shredder head is in correct position and used with supplied basket.
TECHNICAL SPECIFICATIONS
OPERATING INSTRUCTIONS
- Plug in and move “control panel” from OFF to AUTO position , “Power Light” shows blue light .(Feed papers or credit card to shred ) Continuous operation around 5 minutes.
- Move “control panel” to “REV” position, “Power Light” shows blue light .( pull out the jammed paper) * Move “control panel” from “REV” to FWD position for 3-5 seconds staying (repeat the action around 2-3 times if get a very serious jam)
- When finished shredding, set to Off .
Overheat (power light is in red , need to wait for cooling down)
Overload (power light is in red with flashing , need to take out excess papers)
PRODUCT MAINTENANCE
Plug in and move “control panel” from OFF to AUTO position , “Power Light”
shows blue light .(Feed one shredder Lubricant pack to shred ) 
Move “control panel”from Auto to “Reverse” for 2-3 seconds staying (don’t pull
out the shredder Lubricant)
Move “control panel” from REV to AUTO to shred the shredder Lubricant for 3-5
seconds staying and repeat the actions for 2-3 times till the shredder
Lubricant is fully shredded.
When finished shredding, set to Off .
CAUTION
Only use the professional shredder Lubricant to maintain the shredder such as Bonsaii shredder Lubricant 24-Pack/12-Pack .(no cleaner, inflammable liquids,gases oil, etc …
TROUBLESHOOTING
Malfunction
| ****
Reason
| ****
Solution
---|---|---
Stop Working
| ****
The power plug doesn’t connect to the power supply.
| Please kindly check whether you use the machine with related supply voltage
or Plug in again correctly.
Power supply voltage is too low or no power supply.| Please kindly find a
related supply voltage to use it .
The machine is under overheating protection, because the machine is over the
continues working capacity.| ****
Wait for the machine to cool down naturally.
The thickness of paper is too thin.
| To make the paper thicker ,You can add more papers or fold the paper.
The machine is overloading, because the paper is over machine Max shredding quantities.
| Reduce paper quantity with an acceptable amount and place the paper into the feeding opening of shredder again.
Damage of power cable.
| Please replace the power cable with the same parameters by professional person or contact with our
customer service.
The basket is full.| Empty the basket.
Defective of machine.| Please kindly contact with our customer service.
Jam
| ****
Paper jam.
| Please kindly use the function of “Reverse” to take out the excess
paper.
Keep Running| Paper dust and other foreign objects cover the sensor.| Please unplug first and use soft
cloth to clean the foreign objects without any cleaner or water.
Loud Noise| The shredder is placed on an unsuitable place.| Change the location.
If the above answers can not solve your problems, please kindly contact with our customer service team via email customer-care@bonsaii.com
LIMITED WARRANTY
We stand by our product and offer a 30-day money-back guarantee. During this time, you could return the item without paying any extra fee if there is a manufacturing defect in it. Please rest assured that the returns are free and easy if there is a manufacturing defect. Otherwise, it would be the customer’s responsibility to cover the shipping fee. Products on sale are also returnable.
If the product isn’t meeting your expectations, please email within 30-days of
receipt. We will help you to either return or exchange your product. Your
original form of payment will be refunded in full once the full return is
complete. After 30-days orders may be subject to a 20% restocking fee and all
shipping and handling charges will be the responsibility of the customer.
Additional return details are listed below. After
60-days the purchase from Bonsaii is non-refundable.
If you receive a damaged product, you must notify Bonsaii within 48 hours of delivery. Bonsaii will investigate the claim and notify the freight company about the damage. Please retain all packaging in the event that Bonsaii or the freight company needs to inspect it. These investigations may take several days but merchandise replacements will be processed as soon as possible.
For product arrived defective or damage, We’re sorry to hear that your Bonsaii
product arrived in less than perfect condition. We’d like to resolve this
issue right away with the help of our Customer Support Team and Quality
Assurance team. They’ll need to know a bit of information on your order as
well as the issue you’re experiencing with your Bonsaii product. To report
your issue, please reach out to our Customer Support team by emailing
customer-care@bonsaii.com with your order number.
We may need you to make a short video, or take some pictures of the defects of
the product and send them to customer-care@bonsaii.com. After a preliminary analysis on the video or pictures, we
will send you a brand new replacement right away if it is confirm to be
defective on its arrival. If we determine that you have misrepresented Bonsaii
product’s condition and that product is not defective, we will send you the
right instructions and help you to use the product correctly.
If you have any questions or any confusion, Please kindly contact with us:
customer-care@bonsaii.com.
Bonsen Electronics Inc.
Location: 4198 Industry Way, Flowery Branch, GA, 30542, USA
Phone: 1-844-728-6917
EMail: customer-care@bonsaii.com