kvm-tec 6023L-F Masterflex Dual KVM Extender over IP Installation Guide

kvm-tec 6023L-F Masterflex Dual KVM Extender over IP

First Aid MASTERfl ex

No Power (No LED)

• Check the powerplug
• Is the power supply ok? Try another Unit.
• Contact kvm-tec support

USB is not working

• Are the USB Devices plugged in correctly?
• Is the USB cable on the Local side plugged into the PC?
• Are the USB Devices working directly on the PC?
• Check if local and remote Unit have the same firmware
• Replace the USB cable from PC to the Local Extender
• Check if the local or the remote Unit is causing the problem by swaping first the local and than the remote Unit to another Unit
• Contact kvm-tec support

No Video

• Check if all cables are plugged in correctly
• Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit
• Check if the DDC is set correctly (in menu under point „O“)
• Check if both Units have the correct firmware
• Contact kvm-tec support

Video error (stripes in the picture)

• Check if all cables are plugged in correctly
• Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit
• Check if local and remote Unit have the correct fi rmware
• Check if the DDC is set correctly (in the menu under point „o“)
• Check if the network switch is setup correctly and has enough bandwidth
• Contact kvm-tec support

Quick Installation Masterfl ex Dual Fiber local / CPU – remote / CON

1. Connect the CON / Remote and the CPU / Local Unit to the included 12V 2A power supply.

2. Now connect the USB cable to a USB port on your PC and connect the other end of the USB cable to the CPU / Local Unit.
   Connect keyboard and mouse to the CON / Remote Unit.

3. Connect the CPU / Local and the CON / Remote Unit with a network cable.

4. Now connect the DVI cable to the DVI socket of the PC and the other end to the DVI socket of the CPU / Local Unit (PC-in).

5. Now connect the DVI cable to the DVI socket of the PC and the other end to the DVI socket of the CPU / Local Unit (PC-in 2).
   Then connect the monitor with the DVI cable to the CON / Remote Unit.

6. Connect PC audio/out with the audio cable to local audio/in. Connect audio/out via the audio cable

7. Almost done! Connect the audio cable local audio/out to the PC audio/in and remote audio/out with audio cable to the microphone

8. Using a switch: Connect all endpoints to the switch. Ensure that all connections have a bandwith of 1Gbit/sec. For video sharing the network has to support IGMP snooping.
   HAVE FUN – your kvm-tec Extender is now in use for many years (MTBF approx 10 years)

USING THE ON SCREEN MENU

• Use the monitor and keyboard to use the main menu.
• To access the main menu:
  1. Make sure the extenders, the monitors and the computer are switched on.
  2. Press the ALT+GR key on your keyboard quickly five times.
• The main menu appears with an overview of the sub-menus.
  1. To open a sub-menu press the applicable key.

Main meu Short Cuts :

• S Status Overview: Menu Status /current status
• U Update Flash FW: Firmware Updates
• F Features Overview: Settings Features
• D DDC Option: DDC Option Fix settings 1020 x 1080
• L Local Settings: Settings Local
• R Remote Settings: Settings Remote
• A About Overview: Overview Upgrades Upgrades
• Q Exit: Exit

SYSTEM STATUS

Single

Dual

• In the status overview menu the current status of the extender connection is displayed. It provides information on the connection itself as well as resolution of the video channel, and USBstatus.
• The enabled options and the current firmware-version is displayed in the left top corner.
• Link status shows whether there is a physical connection available. Connected indicates if kvm data is currently able to be transmitted.
• Video and USB show if data is currently being transmitted.

VIEWING THE FIRMWARE VERSION

Under „A“ – About the currently installed fi rmware version of the remote (CON) and local (CPU) Extender is displayed (e.g. ‚4267‘)

FEATURES MENU

Features Menu

• P Point to Point Mode: Enabled/Disabled (Point to Point Point to Point excludes itself with Matrix mode
• M Matrix Switching Mode: Disabled/Enabled
• D Freeze last Image: (Disabled)Disabled/Enabled
• E USB Emulation Mode: (Disabled ) Disabled/Enabled
• S USB Save Feature: (mass storage usable) Disabled/Enabled
• O Power Redundance Alert: Alert System
• C Diagnosis: Diagnosis menu
• U Unlock Features: Unlock Features
• I IP Management: IP Management
• Q Exit

POINT TO POINT

You can switch the Point to Point mode on and off by pressing the „P“ key
ATTENTION – if the point to point mode is activated, the switching mode cannot be activated

ABOUT COMPANY

• KVM-TEC
  • Gewerbepark
  • Mitterfeld 1 A
  • 2523 Tattendorf
  • Austria
  • www.kvm-tec.com
• KVM-TEC ASIA
  • p +9173573 20204
  • sales.apac@kvm-tec.com
• KVM-TEC CHINA
  • P + 86 1360 122 8145
  • chinasales@kvm-tec.com
  • www.kvm-tec.com
• IHSE GmbH
  • Benzstr.1
  • 88094 Oberteuringen
  • Germany
  • www.ihse.com
• IHSE USA LLC
  • 1 Corp.Dr.Suite
  • Cranburry NJ 08512
  • USA
  • www.ihseusa.com
• IHSE GMBH Asia
  • 158Kallang
  • Way,#07-13A
  • 349245 Singapore
  • www.ihse.com
• IHSE China Co.,Ltd
  • Room 814
  • Building 3, Kezhu Road
  • Guangzhou PRC
  • www.ihse.com.cn

References

• KVM Solutions - Technology leader made in Germany – IHSE
• IHSE中国-光纤矩阵KVM切换器-IP KVM集成-电子竞技KVM扩展器解决方案-IHSE思奕科技
• Home - IHSE
• Kvm-tec.com: KVM Extender over IP - Matrix Switching Systeme

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