MOEN Products Warranty Information
- June 8, 2024
- Moen
Table of Contents
Lifetime Limited Warranty
Moen® products have been manufactured under the highest standards of quality
and workmanship. Moen warrants to the original consumer purchaser for as long
as the original consumer purchaser owns their home (the “Warranty Period” for
homeowners), that this faucet will be a leak- and drip-free during normal use
and all parts and finishes of this faucet will be free from defects in
material and manufacturing workmanship. All other purchasers (including
purchasers for industrial, commercial, and business use) are warranted for a
period of 5 years from the original date of purchase (the “Warranty Period”
for non-homeowners).
If this faucet should ever develop a leak or drip during the Warranty Period, Moen will FREE OF CHARGE provide the parts necessary to put the faucet back in good working condition and will replace FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship, under normal installation, use, and service. Replacement parts may be obtained by calling 1-800-289-6636 (Canada 1-800-4656130), or by writing to Moen Incorporated, 25300 Al Moen Drive, North Olmsted, OH 44070-8022. Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine Moen parts is not covered by this warranty. This warranty is applicable only to faucets purchased after December 1995 and shall be effective from the date of purchase as shown on the purchaser’s receipt.
This warranty is extensive in that it covers the replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol, or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Moen will not be responsible for labor charges and/or damage incurred in installation, repair, or replacement, nor for any indirect, incidental, or consequential damages, losses, injury, or costs of any nature relating to this faucet. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions, and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.
Some states, provinces, and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state province to province, and nation to
nation. Moen will advise you of the procedure to follow in making warranty
claims. Simply write to Moen Incorporated using the address above. Explain the
defect and include proof of purchase and your name, address, area code, and
telephone number.
Moen Incorporated
25300 Al Moen Drive
North Olmsted, Ohio 44070-8022
Moen Incorporated
25300 Al Moen Drive, North Olmsted, OH 44070
Fax: 440.962.2768
www.moen.com
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MOEN Products Warranty Information – Download
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