SCAN 85-1 Wood Burning Stove Instruction Manual

UK SC
85
UK – ASSEMBLY AND INSTRUCTIONS MANUAL
SCAN 85

ASSEMBLY AND INSTRUCTIONS MANUAL SCAN 85

CONGRATULATIONS ON YOUR NEW SCAN
WOOD-BURNING STOVE
You have purchased a product by one of Europe’s leading manufacturers of wood- burning stoves, and we are sure that you will have years of pleasure from your purchase.
To make the best possible use of your stove, it is important that you follow our advice and instructions.
Read through this Assembly and Instruction Manual carefully before you start to assemble your stove.

TECHNICAL DATA

INSTALLATION

• The house owner is responsible for ensuring that installation and assembly are in accordance with national and local building regulations as well as the information provided in this Assembly and Instruction Manual
• When you install any kind of fireplace or stove, you must inform the local building and housing authorities. In addition you are obliged to have the installation inspected and approved by a local chimney sweep prior to commissioning
• To ensure best-possible functionality and safety for your installation, we advise you to call a professional fitter. Your Scan Dealer will be able to recommend a qualified fitter in your area. For information on Scan Dealers, please go to www.scan-stoves.com

SAFETY
Any changes made to the product by the dealer, fitter or user could result in the product and safety functions not functioning as intended. The same applies to the fitting of accessories or extra equipment not supplied by Scan A/S. This could also be the case
if parts that are necessary for the operation and safety of the stove are dismantled or removed.

TECHNICAL DATA AND DIMENSIONS

Materials| Steel plate
Cast iron
Galvanised sheet
Ceramic stone/vermiculite
---|---
Surface treatment| Senotherm
Max. wood length
(horizontal position)| 30 cm
Max. wood length
(vertical position)| 50 cm
Weight Scan 85 series| ca. 204-220 kg
Connecting piece internal diameter| 144 mm
Connecting piece external diameter| 148 mm
Fresh air connection piece external diameter| 100 mm
Approval type| Intermittent fuelling*

• Intermittent operation in this context means normal use of a wood-burning stove. In other words, you should let the fire die down until only the embers are left before refueling. This stove is produced in accordance with type approval for the product, which also covers the product’s Assembly and Instruction Manual.
  The Declaration of Performance (DoP) is available from www.scan- stoves.com

Test in compliance with EN 13240

DIMENSION SKETCH AND MINIMUM DISTANCES

MINIMUM DISTANCES

TYPE PLATE

All Scan wood-burning stoves are fitted with a type plate that specifies the approval standards and the distance to flammable materials.
The type plate is located at the rear of the stove.

PRODUCT REGISTRATION NUMBER
All Scan wood-burning stoves are provided with a product registration number. Please make a note of this number at the rear page of this manual; you will always need to quote it when contacting your dealer or Scan A/S.
The product registration number is located at the rear of the stove.

ASSEMBLY

TOOLS NEEDED FOR MOUNTING OF THE STOVE

• Spirit level
• Cutting nippers
•  5 mm Allen key
• 10 mm open-end spanner
•  4 mm Allen key

LOOSE PARTS
In the stoves combustion chamber you will find the following loose parts:

• Dekor plate for top plate
• Repair lacquer for coloured stoves
• Lower baffle plate
•  Seal for the connecting piece
• Glove
•  Eco energy label

ADDITIONAL ACCESSORIES

• Small shaped floor plate in glass or steel
  (not for corner installation)

•  Large base floor plate in glass
  (not for corner installation)

•  Adjustment key for height adjustment

• Large shaped floor plate in steel
  (not for corner installation)

•  Scan 85-3/4/5/6: Heat accumulating stones

• Ring for hole Ø230 cm for semi-insulated flue pipe

DISPOSAL OF PACKAGING
Your Scan stove may come supplied with the following packaging:

Wood packaging| The wood packaging can be reused and after final use can be incinerated as a CO2 neutral
product or sent for recycling.
---|---
Foam| Send for recycling or waste disposal
Plastic bags| Send for recycling or waste disposal
Stretch/plastic film| Send for recycling or waste disposal

FRESH AIR INTAKE
In a well-insulated house, the air used up by the burning process has to be replaced. This particularly applies to houses with mechanical ventilation. There are different ways of making sure that an air exchange takes place. The most important thing is to
ensure that there is a supply of air to the room where the wood stove is located. The external wall vent must be located as close to the wood stove as possible, and you must be able to close it when you are not using the wood stove.
National and local building regulations must be followed with regard to the connection of fresh-air intake.
CLOSED COMBUSTION SYSTEM
You should use the closed combustion system for the wood-burning stove if you live in a newly-built, airtight home.
External combustion air is connected through a ventilation pipe via the wall or floor.
We recommend mounting a valve in the ventilation pipe in order to avoid condensate in the stove and the pipe system, when the stove is not in use. It can also be an advantage to insulate the ventilation pipe.
Minimum Ø 100 mm ventilation pipe, maximum length: 6 metres with a maximum of one bend. We recommend smooth steel pipes.
NOTE: if the stove has a fresh air connexion or closed combustion, the ventilation pipe must be open, when the stove is in use!

EXISTING CHIMNEY AND PRE-FABRICATED ELEMENT CHIMNEY

If you intend to connect your stove to an existing chimney, it makes sense to contact an authorised Scan dealer, or a local chim-ney sweep, for advice. These experts will also let you know if your chimney needs renovating.

• When connecting a pre-fabricated element chimney, follow the manufacturer’s connection instructions for therelevant chimney type.

CONNECTION BETWEEN BUILT-IN STOVE AND STEEL CHIMNEY
Your Scan dealer, or local chimney sweep, can advise you on choosing a make and type of steel chimney. This ensures that the chimney will match your wood- burning stove.

REQUIREMENTS FOR CHIMNEY
The chimney must have a minimum internal diameter of 148 mm and have a T400 designation, with G for the soot fire test. The length should be min. 4 metres.
If you opt to connect the stove with an elbow pipe, you should use a curved elbow, as this gives a better draught.
If you connect the stove with a sharp elbow pipe, the cleansing lid must be placed in the vertical part so that the horizontal part can be cleaned through here.
If the chimney is fitted with a smoke extractor, it must be possible to adjust it to a suitable draft.
The requirements to the chimney and the flue pipe in terms of safety distances must be met.

• Choosing the wrong length or diameter of chimney could impair functionality
•  Always comply exactly with the instructions provided by the chimney supplier

POSITIONING THE STOVE AT A NON-FLAMMABLE WALL
There are no demands concerning the distance to non-flammable materials, but we recommend a distance of 50 mm in order to facilitate the cleaning of the stove, the flue pipes and the chimney and to prevent possible damages to the wall.
DISTANCE TO FURNITURE
Distance to furniture from glass: 1000 mm.
You should however assess whether furniture or other items might become excessively dry due to being too close to the stove.
SAFETY DISTANCE
European, national and local regulations concerning safety distances for wood- burning stoves must be complied with.
The stove must be set up so that the stove itself, the flue pipe, and the chimney can all be cleaned.
REMOVAL OF PACKAGING
Check that the stove is not damaged before starting to install it.
The stove comes attached to a wooden pallet on delivery. The four screws securing the stove may be removed through the two inspection hatches in the base.

HEIGHT ADJUSTMENT OF STOVE
The stove has four adjustment screws under the stove. Use the adjustment screws to get the stove to stand straight and level.
NOTICE: It is very important that the stove is level to allow an optimal function of the door. OPENING OF THE DOOR
To open the door of the Scan 85, press the handle release to the left of the handle. The handle will pop out, ant the door can be pulled to side. The door must roll on the ball bearings.
IMPORTANT: Do not lift the door, as this can push the ball bearings into a false position!
IMPORTANT: Always push/draw the door all the way to the right before closing the handle!

DOOR (SELF-CLOSING)
The door is delivered without self-closing function (Bauart 1).
If you want a self-closing door, the wire must be mounted on another screw.

FITTING THE FLUE CONNECTION PIECE
IN THE REAR OUTLET
The stove is prepared from the factory for top outlet.

FITTING THE FLUE CONNECTION PIECE IN THE REAR OUTLET

MOUNTING OF COMBUSTION CHAMBER
Note that the baffle plates are made of porous, ceramic material, and can break. Exercise care when working.

MOUNTING OF COMBUSTION CHAMBER

HEIGHT ADJUSTMENT OF THE TOP MODULE
The height of the stove’s top module can be adjusted.
Open the door. Adjust the height with the pointed screw using an Allen key, see illustrations below.

HEAT-STORAGE SYSTEM (ACCESSORY)
Heat-storage stones are available for Scan 85-3, 85-4, 85-5 and 85-6.
Heat-storage stones are made from a special material with a high heating capacity. The stones are heated up during the firing and gives off the heat again after the firing, which means that the stove stays warm for a longer time.

LOAD-BEARING FOUNDATION
The stoves of the Scan 85 series weigh from 204 kg to 220 kg.
You should of course make sure that the foundation on which the stove is positioned can indeed support the weight of the stove and, where applicable, a steel chimney, if you have opted for this solution. In case of doubt about the carrying capacity of the floor, please consult a building expert.
FLOOR PLATE (ACCESSORY)
If you are placing the stove on a flammable floor, you must comply with the national and local regulations on the size of any non-flammable subsurface required to cover the floor around the stove.
Your local Scan dealer can advise you on regulations concerning protection of flammable materials in the vicinity of your stove.
The floor plate’s function is to protect the floor and flammable material against any sparks that may occur. A floor plate can be made of steel or glass, but the stove can also be erected on clinker concrete, natural stone or similar materials.
This Scan wood-burning stove has an integrated floor plate at the bottom and can thus be erected directly on flammable material without the need for further protection underneath the stove.

INSTRUCTIONS FOR USE

CB-TECHNOLOGY (CLEAN BURN)
The stove is equipped with CB technology. In order to ensure optimal combustion of gases released during the combustion process, air passes through a specially developed system of channels. The heated air is conducted into the combustion chamber through the holes in the rear lining of the combustion chamber and at the baffle plates. This airflow is controlled by the rate of combustion and cannot therefore be regulated.
NOTE: The wood must never be placed higher than the tertiary holes at the rear of the burn chamber (This does not apply at a cold start).
PRIMARY AIR
The primary air is used when lighting the stove and must be closed after 10-20 minutes, when the fire has caught well. The primary air can be used continuously when using very hard wood.
Settings for normal load: 30 – 50%
SECONDARY AIR
Secondary air is pre-heated and fed indirectly to the fire. At the same time, the secondary airflow cleans the glass pane to avoid soot build-up. If you over-restrict the secondary airflow, soot can build up on the glass pane. The secondary airflow determines
the heat output from your wood stove.
Settings for normal load: 60 – 90%
BAFFLE PLATES
The baffle plates are located in the upper part of the combustion chamber. The plates hold back smoke, making sure it stays inside the combustion chamber for a longer time before escaping through the chimney. This reduces the flue gas temperature as
the gases have more time to dissipate heat to the stove.
The baffle plates must be removed for sweeping; see “Maintenance”. Note that the baffle plates are made of porous, ceramic material, and is liable to break easily. You should therefore handle them with care.
The baffle plates are subject to wear and tear and not covered by the warranty.
HANDLE FOR RIDDLING GRATE
The stove is equipped with a riddling grate that – when activated – empties the ashes from the burn chamber into the ash tray.

• The riddling grate must be half open during the firing

REFUELING ON TO ALOW FIRE BED
If there is insufficient burning material in the fire bed to light a new fuel charge, excessive smoke emission can occur. Refueling must be carried out onto a sufficient quantity of glowing embers and ash that the new fuel charge will ignite in a reasonable period. If there are too few embers in the fire bed, add suitable kindling to prevent excessive smoke.
ASH CONTAINER

• Open the door of the stove to reach the ash container under the combustion chamber
•  The ash container must always be closed while stoking
•  The ash container must not be become too full and must therefore be emptied at regular intervals
•  Never empty ashes into a flammable container. Ashes can contain glowing embers long after you finish operating the stove

ASH CONTAINER

INSTRUCTIONS FOR USE

INSTRUCTIONS FOR HEATING

ENVIRONMENTALLY-FRIENDLY FIRING
Avoid turning down your stove to the point where no flames are visible from the wood, as this leads to poor combustion and low efficiency. The gases released from the wood will not be burnt off due to the low temperature in the combustion chamber. Some of the gases will condense in the stove and flue system as soot, and this could lead to your chimney catching fire at a later point. The residual smoke which exits the chimney will pollute the surrounding area and cause an unpleasant smell.
NOTE!
No matter how good your chimney is, it will not perform well if you do not use it correctly. Equally, a poor chimney may well  give you acceptable results if you use it correctly.
LIGHTING
We recommend the use of fire lighters, or similar products, which are available from your Scan dealerUsing fire lighters helps light the wood more quickly and keeps the combustion process clean.
See our video about correct firing on www.scan-stoves.com or scan the QR-code. Please note that this video is only intended as a guide. You should also follow the instructions in the specific manual for your stove model!
Scan the QR-code and see our video about correct firing.

https://youtu.be/1sZwFBstgi4

NOTE: Never use liquid lighting fuels!
Due to the large size of this stove’s combustion chamber, it is important that the wood used to light the fire is dry so as to generate enough heat to ensure clean combustion.
The combustion chamber lining will turn black when the fire is lit. It will burn clear again the next time wood is added.
”TOP DOWN” LIGHTING
“Top down” lighting provides an environmentally friendly lighting and helps keep the glass area optimally clean.

• 4 pieces of wood approx. 25 cm long with a weight of approx. 0.6 – 0.8 kg per piece.
• 20-30 thin pieces of firewood of about 20 cm in length, with a total weight of approx. 0.8 – 1.0 kg.
•  4 fire lighters in bag or block form
  1 Place the pieces of wood, firewood and fire lighters in the combustion chamber as shown below
  2 Set the primary and secondary air controls to maximum in the lighting phase. If the fire is too strong,  you may throttle down the primary air damper (at the left)
  NOTE: The wood must never be placed higher than the tertiary holes at the rear of the burn chamber (This does not apply at a cold start).

CONTINUOUS OPERATION
It is important to obtain as high a temperature as possible in the combustion chamber. This results in best possible use of the stove and fuel, as well as achieving clean combustion. In this way you will avoid build-up of soot on the combustion chamber
lining and glass pane. During operation, you should not see any smoke; just a movement in the air that indicates combustion is in progress.

• After completing the lighting phase, you should have a good layer of embers in the stove; you can then start operation of it properly

• Add 2-3 pieces of wood at a time: they should be about 0.6 – 0,8 kg in weight and about 25 cm long
  NOTE: The wood must catch fire quickly. This is why we recommend setting the primary air flow fully open. Operating the stove at too low a temperature and with too little primary air can lead to gases igniting, which can damage the stove.

• When adding wood, always open the glass door carefully to prevent smoke escaping. Keep the door closed during the whole combustion phase

•  Never add wood, while the fire is burning nicely

WARNING ABOUT OVER-FIRING
If the stove is continiously fired with larger amounts of wood than recommended and/or receives too much air, this can cause a heavy heat development liable to damage both stove and the surrounding walls. We therefore recommend that you always observe the max. recommended amount of fuel (See under ”Technical Data”).
USING THE STOVE IN VARIOUS WEATHER CONDITIONS
The way the wind affects the chimney can have a big impact on how your stove reacts under various wind loads; you may need to adjust the airflow to achieve good combustion. Fitting a damper in the flue pipe may also help, as it will allow you to regulate the
draught under changing wind loads. The damper must not close more than 80% of the flue pipe.
Fog and mist can also have a big impact on chimney draught; you may need to use other settings for the combustion air to achieve good combustion.
FIRING IN THE SPRING OR AUTUMN
In the spring/autumn transition period, where there is less need for heating, we recommend you light the stove “top down” once, perhaps adding just two pieces of wood as above to ensure that the combustion chamber lining burns clean again.
THE FUNCTION OF THE CHIMNEY
The chimney is the wood-burning stove’s motor; its performance determines how well your stove will work. The draught in the chimney creates negative pressure in the wood-burning stove. The negative pressure draws the smoke out of the stove and takes in air through the combustion air damper to fuel the combustion process. Combustion air is also used for the air wash system that keeps the window clear of soot.
The draught in the chimney is created by the difference in temperature inside and outside the chimney. The higher temperature difference, the better draught. This is why it is important that the chimney reaches operating temperature before you reduce the
damper settings to restrict combustion in the stove (a brickwork chimney will take longer to reach operating temperature than a steel chimney). It is very important that the operating temperature is reached as quickly as possible on days when the draught in
the chimney is poor due to unfavorable wind and weather conditions. You need to get a few flames going as quickly as possible.
Chop the wood extra thin; use an extra fire lighter etc.

• After longer periods without use, you must check the chimney flue for blockages
• You can connect several units to the same chimney. You should however first check the relevant regulations in this respect

CHIMNEY FIRE
In the event of a chimney fire, keep the stove door, the ash container, and all dampers on the stove closed. In an emergency, call the fire service.

• We recommend that you get a chimney sweep to check the chimney before using the stove again

GENERAL NOTES
PLEASE NOTE! Parts of the wood-burning stove, especially the outer surfaces, become hot during use. Due care should be exercised.

• Never empty ashes into a flammable container. Ashes can contain glowing embers long after you finish operating the stove.
• When the stove is not in use you can close the dampers to avoid a draught through the stove
• If the stove has not been used for some time, you should check the flue passageways for potential blockages before relighting
•  We advise you strongly not to use the stove over night. The stove is not suited for this purpose
  NOTE: Never place flammable material in the radiation zone of the stove!

HANDLING OF THE FUEL

SELECTING WOOD/FUEL
You can use any type of wood as fuel. However harder woods, such as beech or ash, are generally better for heating, as they burn more evenly and create less ash. Other woods, such as maple, birch and spruce, are excellent alternatives.
PREPARATION
The best fuel is obtained where the tree has been felled and the wood sawn and split before May 1st. Remember to cut the wood to match the size of the combustion chamber. We recommend a diameter of 6-10 cm. The length should be about 6 cm shorter
than that of the combustion chamber to leave enough space for air to circulate. If the diameter of the wood is greater than the above, it should be split down its length. Wood that has been split dries faster.
STORING
You need to store the sawn and split wood in a dry place for 1-2 years before it will be dry enough to burn. Wood dries faster if you stack it in an airy place. Before using it, it is a good idea to store the wood for a few days at room temperature. Remember
that wood absorbs moisture from the air during autumn and winter.
MOISTURE
To avoid problematic impact on the environment and to ensure optimum operating economy, the wood should be perfectly dry before it can be used as fuel. If you use wood that is too damp, most of the heat it produces will be used up in evaporating the
water. The stove will accordingly not increase in temperature, nor emit heat to the room as a result. This is obviously poor economy, and it will cause soot build-up on the glass pane, in the stove and in the chimney.
Operation using moist wood also pollutes the environment.

• Maximum wood moisture content should not exceed 20%. A moisture content of 15-18% will deliver best efficiency
• An easy way of checking wood moisture content is to knock the ends of the two pieces of wood together. If the wood is moist, the sound will be slightly muffled
• It is a good idea to take the wood into the house a day before it is to be used.

USE OF THE FOLLOWING AS FUEL IS ILLEGAL
NOTE: It is absolutely prohibited to fire with painted, pressure impregnated or glued wood, or sea driftwood.
NOTE: Nor should you ever burn chipboard, plastics, waste or treated paper. These contain substances that are hazardous to human health, to the environment, your stove, and your chimney.
In short – make sure you only use proper wood.
CALORIFIC VALUE OF THE WOOD
The various woods have different calorific values. In other words, for certain species of wood, you will need to use a greater quantity to achieve the same heating performance.
This Instuction Manual assumes that you will be using beach, which has a  very high calorific value and is also the easiest wood to get hold on. If you use oak or beech as fuel, you need to bear in mind that these wood types have a greater calorific value than for example birch.  Toavoid any risk of damage to the stove,  you should therefore make sure to use less fuel in thesecases.

MAINTAINANCE

SWEEPING THE CHIMNEY AND CLEANING THE STOVE
Follow national and local regulations for sweeping the chimney. We recommend having the stove cleaned regularly by a chimney sweep.
Before cleaning the stove and sweeping the flue pipe and chimney, we recommend removing the baffle plates.
NOTE: All service and reparation must be done, when the stove is cold.
CHECKING THE STOVE
Scan A/S recommends that you check your stove thoroughly after sweeping/cleaning. Check all visible surfaces for cracks.
Check that all joints are tight and that the gaskets are correctly seated. Worn or deformed gaskets should be replaced.
SERVICING
We recommend that the stove is thoroughly serviced at least every two years by a qualified fitter. Remember only to use original spare parts.
The service should include the following:

• Lubricate hinges using copper grease
• Check the gaskets. Replace any that are broken or have turned hart
• Check the combustion chamber lining and the grate
• Check heat-insulating materials
•  Check the locking device

COMBUSTION CHAMBER LINING
Slight cracks can appear in the combustion chamber lining due to moisture or sudden heating/cooling. These cracks have no influence on the output or lifetime of your stove. However, if the lining starts to crumble and fall out, you must replace it.
The combustion chamber lining is not covered by the warranty.
GASKETS
All wood-burning stoves have seals made of ceramic material fitted to the stove, the door and/or the glass. These seals are subject to wear and tear and must be replaced when necessary.
Gaskets are not covered by the warranty.
PAINTED SURFACES
Clean your wood-burning stove by wiping it down with a dry, lint-free cloth.
If the paint finish gets damaged, you can purchase repair paint in spray form from your Scan dealer. As slight differences in colour shade are possible, we recommend you spray a larger area to achieve a natural blend. For best results, apply repair spray when the stove is warm enough for you to just keep your hand on it, but no hotter.
NOTE: Make sure to air the room thoroughly after applying spray paint.
REMOVAL OF BAFFLE PLATES AND COMBUSTION CHAMBER LINING
Be very careful when removing the baffle plate from the stove.

• Lift the lower baffle plate. Turn the baffle plate 90°, and edge it out through the combustion chamber
•  Lift up the upper smoke deflector plate and remove the pin. Edge the baffle plate through the combustion chamber and out
• Lift the sides and rear plates of the combustion chamber lining out of the stove. In order to remove the lower back plate of the combustion chamber, lift the cast iron bottom upwards and forwards. This will release the back plate, which can then be removed from the combustion chamber

CLEANING THE GLASS
Our wood-burning stoves are designed to prevent serious soot build-up on the glass. The best way to achieve this is to make sure you have a good supply of combustion air. It is also very important that the wood is dry and the chimney correctly dimensioned.
Even if you operate the stove in accordance with our instructions, a slight film of soot may still accumulate on the glass. You can easily remove this film by wiping the glass down with a dry cloth and then with a cloth dampened with glass cleaner.

• Please note that the glass cleaner is not to get into contact with the gaskets, as this can discolour the glass permanently
• The glass cleaner must not come into contact with the painted surfaces, as these can be damaged

DISPOSAL OF STOVE PARTS

recyclable. Dispose of as waste
Baffle plate| Vermiculite, ceramic stone and chamotte are not recyclable. Dispose of as waste
Gaskets| Dispose of as waste

TROUBLESHOOTING

SMOKE ESCAPING

• Damp wood
• Chimney is not properly dimensioned for the stove
• Is the chimney the right height for its surroundings?
• At rear outlet, check that the flue pipe does not obstruct the chimney draught
• The door is opened before the embers have burned down sufficiently
•  Chimney not drawing properly
•  Check if the smoke gas pipe/chimney are blocked
•  Vacuum in room

WOOD BURNING TOO QUICKLY

• The air valves are set incorrectly
• Inferior firewood (waste wood, pallets etc.)
•  The baffle plates is incorrectly mounted or missing
•  Chimney too large

SOOT BUILD-UP ON GLASS

• Incorrect secondary airflow setting
•  Damp wood
• Inferior firewood (waste wood, pallets etc.)
•  Vacuum in room
•  Excessive primary air
• Wood pieces too large on lighting
•  Chimney not drawing sufficiently

WHITE SHADOW ON THE INSIDE OF THE GLASS

• Over-firing (See “Instructions for heating”)
• Vacuum in the room
•  Too much primary air

EXCESSIVE SOOT BUILD-UP IN CHIMNEY

• Poor burning (more air required)
• Damp wood

THE SURFACE OF THE STOVE IS TURNING GREY

• Overheating (see instructions for heating)

POOR HEATING PERFORMANCE OF STOVE

• Damp wood
•  Inferior wood quality with low fuel value
• Not enough wood
• Baffle plates are not fitted correctly

SMELL AND SOUND OF THE STOVE

• The lacquer on the stove hardens when you use the stove for the first time; this can cause an odour. Open a window or a door for ventilation, and make sure the stove is heated up sufficiently to avoid odours later
• When heating up and cooling down, the stove may make some clicking noises. These are due to the huge temperature differences to which the material is exposed and do not indicate any product defects

WARRANTY

All wood-fired Scan products are made of high-quality materials and subject to strict quality controls before leaving the factory.
We give a warranty of 5 years on manufacturing errors or defects.
You must quote your stove‘s product registration number when you contact us or your authorized Scan dealer with a warranty claim.
The warranty covers all parts which in the opinion of Scan A/S require repair or replacement due to manufacturing or construction error
The warranty applies to the original purchaser of the product only, and is not transferable (except on prior sale).
The warranty covers only damage caused by manufacturing or construction errors.

THE FOLLOWING PARTS ARE NOT COVERED BY THE WARRANTY

• Wear and tear parts, such as the combustion chamber liners, baffle plates, riddling grate, glass, and seals (except for defects which were present on delivery)
•  Defects caused by external chemical and physical influences during transportation, storage and assembly, or at a later time
• Soot build-up caused by poor chimney draught, damp wood, or improper use
• Costs of additional heating in connection with a repair
•  Transport costs
•  Costs for setting up, removing the wood stove

THIS WARRANTY IS VOID

• In case of incorrect installation (the installer is responsible for observing and complying with legal requirements and local bylaws, along with this Instructions manual for the wood-burning stove and accessories)
• In case of improper use, and/or use of prohibited fuels, non-original spares (see this instructions manual)
• If the product registration number of the stove has been removed or damaged
• In case of repairs that do not comply with our instructions or instructions by an authorized Scan dealer
• In case of any manipulation of the original state of this Scan product or its accessories
•  This warranty is only valid in the country to which this Scan product was originally supplied Always use original replacement parts, or parts recommended by the manufacturer.

NOTES……………….

Product registration number
Quote this number at all enquiries

Edition:
UK 90585500
10057005-P03
24.05.2022
SCAN A/S | Damsbovej 1
DK-5492 Vissenbjerg
www.scan-stoves.com

References

• Modern wood stoves, wood inserts, wood fireplaces | Scan Stoves

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