SloanLED 701972-6WD961 SignBOX RapidStick Installation Guide

: June 6, 2024
: SloanLED

Table of Contents

Tools required:
Retrofit Installation
Remove Existing Fluorescent Tubes
New Installation
Layout Guidelines
100 W 24 VDC Power Supply Capacity Chart
Extension of Power Supply Leads
Troubleshooting
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SignBOX RapidStick
Installation Guide for 701972-(C)WD(X)1

Tools required:

Measuring tape
Wire strippers
Gloves
Drill
Screwdriver

Supplies required:

UL Listed 18 AWG (1 mm²), 2 conductors, PVC jacketed, NEC type PLTC cable (can be purchased from SloanLED® in 100-foot (30.48-meter) rolls)
Cable tie downs (plastic with double-sided tape for mounting)
4 in (101.6 mm) nylon zip ties
UL Listed wire nuts (IDEAL P/N #30-072 Blue) or appropriate UL Listed electrical connectors
Conduit and conduit connectors (watertight if necessary)
1/2 in (13 mm) trade size locknuts

CAUTION: Turn off power to sign before inspecting or removing the existing light source. Power must remain off while installing the LED products.
NOTE: All materials removed must be disposed of in accordance with applicable local, state, and federal laws.
WARNING check polarity: All connections must be RED-TO-RED (+) and BLACK-TO- BLACK (-). Reverse polarity connections may damage LEDs and will void the product warranty.

Retrofit Installation

Scope: This procedure is designed to aid in the installation of SloanLED’s SignBOX™ RapidStick ™ illumination product and power supply products. Skilled tradespeople familiar with general construction, electrical, and sign installation techniques should do the installation. Licensed electricians should provide all installation and hook-up of both primary and secondary input/outputs of the power supply. All installation and hook-up should be done in accordance with all National and Local codes and permits. In no way is this document intended to construe warranty or fitness of use of products described, nor is it intended to provide safety instruction for those installing product.
Field installation of this LED retrofit kit into a sectional sign is subject to acceptance of the local inspection authority. The UL classification mark on this LED retrofit kit requires kit to be installed in a UL Listed sign only.

Remove Existing Fluorescent Tubes

Make sure power is off. Have a licensed electrician disconnect and remove all ballasts.
Remove existing fluorescent tubes, leaving fluorescent lampholders in place.
Any existing holes in sign that will not be used for new installation should be patched to avoid water damage.

Openings smaller than 1/2 in (13 mm) in diameter may be sealed with silicone. Openings larger than 1/2 in (13 mm) in diameter require a metal patch secured by screws or rivets and sealed with silicone. Continue with step 2 of a new installation.

New Installation

Install fluorescent lampholders 12 in (305 mm) center-to-center along with returns of the cabinet (see Layout Guidelines on bottom of this page).
Determine lengths and quantities of SignBOX RapidStick (see Power Supply capacity table on page 3).
Rotate end caps to align pegs with lampholders such that end cap buttons will be towards sign face. To rotate end caps, press buttons inward, pull up, rotate to the desired position, then push down to lock in place.
Note: Lamps must be mounted in an enclosed sign. This product is not suitable for immersion or direct exposure to water for extended periods of time.
Insert SignBOX RapidStick into lampholders and verify end cap buttons are towards the sign face. For easy wire connections, install all lamps in the same direction so wires are on the same end.
Connections: The product may be connected in series or parallel. End wires should be capped and not tied back to the power supply. (NOTE: All connections must be RED-TO-RED (+) and BLACK-TO-BLACK (-)).
Mount power supply: Identify primary wires, secondary wires, and the location of mounting tabs.
Units may be mounted in any orientation using mounting tabs.
Connect primary: CAUTION! Have a licensed electrician connect to primary.
Connect to the power supply: Using UL Listed electrical connectors, daisy chain product as required and connect to the power supply.

Layout Guidelines

Mount SignBOX RapidStick in center of returns in double-sided cabinets. For best results, lamps should be ≥8 in (≥203 mm) from the face of the sign. It’s recommended to test LED density in a sample cabinet to evaluate brightness, uniformity, and color. If you have questions or require assistance in testing, please contact your SloanLED Customer Service Representative.

Secondary class 2 cables do not require conduit per NEC 2008 Articles 725.121 through 725.130. Seal all sign and wall penetrations with silicone to avoid water damage.

Scan QR code to download SloanLED Power Supply Guide for Sign Products

https://sloanled.com/downloads/SloanLEDPowerSupplyGuideForSignProducts.pdf

100 W 24 VDC Power Supply Capacity Chart

Maximum lamps per power supply

Power

output

| 18 in (0.46 m)| 24 in (0.61 m)| 30 in (0.76 m)| 36 in (0.91 m)| 42 in (1.07 m)| 48 in (1.22 m)| 60 in (1.52 m)| 64 in (1.63 m)| 72 in (1.83 m)| 84 in (2.13 m)| 96 in (2.44 m)| 120 in (3.05 m)
---|---|---|---|---|---|---|---|---|---|---|---|---
30 W (EU/ROW ONLY)| 4 lamps| 3 lamps| 2 lamps| 2 lamps| 1 lamp| 1 lamp| 1 lamp| 1 lamp| 1 lamp| –| –| –
60 W| 8 lamps| 6 lamps| 5 lamps| 4 lamps| 3 lamps| 2 lamps| 2 lamps| 2 lamps| 2 lamps| 1 lamp| 1 lamp| 1 lamp
96 W| 13 lamps| 11 lamps| 8 lamps| 6 lamps| 5 lamps| 4 lamps| 3 lamps| 3 lamps| 3 lamps| 2 lamps| 2 lamps| 2 lamps
3 × 96 W| 3 × 13

lamps

Capacities based on 90% of power supply output.
NOTE: Refer to “SloanLED Power Supply Guide for Sign Products” for appropriate 24 V power supply models.

Extension of Power Supply Leads

If a longer lead wire from the power supply to the LED product is needed, an extension can be used. The extension should be kept as short as possible, i.e., under 15 ft use 18 AWG UL Listed PLTC (4.6 m for 1 mm² PLTC) or under 50 ft use 14 AWG UL Listed PLTC (15.2 m for 2.5 mm² PLTC).

Troubleshooting

The entire box/cabinet or product does not light after complete installation.| Check the connection from the power supply lead to the first lamp. Make sure the polarity of connections made at the power supply lead and any jumper wire is correct. Power supply outputs should be connected RED-TO-RED (+) and BLACK- TO-BLACK (-).
---|---
Still does not light.| Check the output voltage of the power supply using a voltmeter. Output voltage should be DC 24.0 V ± 0.5 V. If there is no output voltage, have a licensed electrician check input voltage. Make sure the power supply is connected correctly and getting primary power. If the power supply is connected properly and getting primary power and there is still no output voltage, try a different power supply.
Still does not light.| If the power supply is getting primary power and lamps don’t light, there may be a short in secondary wiring. Check all connections and cap all loose wires.
The beginning of a lamp lights, but the entire lamp does not light or lights intermittently.| The primary cause of a portion of a lamp not lighting or lighting intermittently is a bad connection or reverse polarity connection between lamps that light and lamps that don’t light. Check this connection.
One lamp does not light, but all others in cabinet light.| SignBOX RapidStick is designed so if one lamp fails, it will not cause the entire box/cabinet to go out. If one lamp does not light, but all others do, replace this lamp with a new one.

US patents and foreign patents pending
Customer service and technical support
SloanLED Headquarters
5725 Olivas Park Drive, Ventura, CA, USA
888.747.4LED (888.747.4533) • info@SloanLED.com
SloanLED.com
SloanLED Europe b.v.
Argonstraat 110, 2718 SN Zoetermeer, NL
+31 88 12 44 900 • Europe@SloanLED.com