WAC LIGHTING 8 F-064 Mocha XL 8-Blade Smart Ceiling Fan Instruction Manual

8 F-064 Mocha XL 8-Blade Smart Ceiling Fan
Instruction Manual

Please read and review instructions before installation

GENERAL INQUIRIES
For all questions about your ceiling fan please read all included instructions, installation procedures, troubleshooting guidelines, and warranty information before starting installation For missing parts or general inquiries call our trained technical staff at:
1-800-526-2588 option0
MON-FRI 8 AM-8 PM EST
Email: customerservice@waclighting.com
Or live chat at www.waclighting.com

FAN SUPPORT
For fast service have the following information below when you call:

• Model Name and Number
• Part Number and Part Description
• Date Of Purchase and Purchase Location

1-800-526-2588 option3
MON-FRI 8 AM-8 PM EST
Email: fansupport@waclighting.com

DO NOT RETURN TO THE STORE

SAFETY RULES
For operation, maintenance, and troubleshooting information, visit http://waclighting.com/fan-support/

1. To reduce the risk of electric shock, insure electricity has been turned off at the circuit breaker before beginning.
2. All wiring must be in accordance with the National Electrical Code “ANSI/NFPA 70” and local electrical codes. Electrical installation should be performed by a licensed electrician.
3. To reduce the risk of fire, electric shock, personal injury or damage to the fan or other items, the outlet box and support structure must be securely mounted and capable of reliably supporting a minimum of 35 Ibs (15.9 kg). Use only UL/cUL listed outlet boxes marked “FOR FAN SUPPORT.” Use only the screws and washers provided with the outlet box.
4. The fan must be mounted with a minimum of 7 ft. (2.1m) clearance from the trailing edge of the fan blades to the floor and a minimum of 1.5 ft (0.5m) from the edge of the fan blades to the surrounding walls.
5. Never place objects in the path of the fan blades.
6. To avoid personal injury or damage to the fan and other items, please be cautious when working around or cleaning the fan.
7. To avoid electrical shock or damage to the motor or finish, do not use water or chemicals when cleaning the fan or fan blades. A dry cloth or lightly dampened cloth will be suitable for most cleaning.
8. After making electrical connections, spliced conductors should be turned upward and pushed carefully up into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box, and the ungrounded conductor on the other side of the outlet box.
9. All set screws must be checked and re-tightened where necessary before installation.

WARNING: Do not install or use your fan if any part(s) is/are damaged or missing. This product is designed for use only with the supplied parts and/or accessories designated for use with this product by WAC. Substitution of parts or accessories not designated for use with this product by WAC could result in personal injury or property damage and will void the warranty. Contact an authorized dealer or the manufacturer if any parts are damaged or missing.
WARNING: To reduce the risk of electric shock, this fan must be installed and operated with the supplied wall control, or controlled from the WAC app or Wall Control (not included).
WARNING: Do not use power tools to assemble or install your fan. Using power tools can result in improper assembly which can lead to noise or fan damage, personal injury, or property damage.
WARNING: To reduce the risk of personal injury, do not bend the blade arms when installing the brackets, balancing the blades, or cleaning the fan.
WARNING: Do not insert foreign objects between rotating fan blades.
WARNING: Do not operate the fan unless fan blades are in place.
Noise and fan damage can occur
WARNING: This appliance is not intended for use by young children without supervision.
CAUTION: Before assembling your fan, refer to the “Making the Electrical Connections“ section. If you feel you do not have enough wiring knowledge or experience, have your fan installed by a licensed electrician.
NOTE: Before servicing or cleaning the fan, switch power off at the circuit breaker.

GET SMART

TOOLS & MATERIALS REQUIRED

NOTE: Before discarding packaging materials, be certain all parts have been removed.
NOTE: Place the parts from the hardware bag into a small container to keep them from being lost.
Hanging Weight: 30 lbs.

MAC ID|
---|---

IMPORTANT: Please make note of the MAC ID on the receiver and keep it in a safe place.

PACKAGE CONTENTS

MOUNTING OPTIONS

CAUTION: To prevent electrical shock, ensure electricity has been turned off at the circuit breaker before beginning.
Figures 1 and 2 are examples of different ways to mount the outlet box.

INSTALLING THE MOUNTING BRACKET

1. Disconnect power at the breaker
2. Remove 1 set screw from the mounting bracket and set it aside for use in Finishing the Installation.
3. Secure the hanger bracket to the ceiling outlet box using screws included with your outlet box. Use A hardware if needed.
4. Pass supply wires through the mounting bracket and secure to the outlet box.
   

ATTACHING THE FAN BLADES

1. Insert blade arm into motor assembly. Secure blade arms with included blade arm mounting screws. Use B Hardware.
2. Place the blade on top of the blade arms and secure with included screws and washers. Use C Hardware. Make sure blade arms and blades are tightened.

HANGING THE FAN

1. Remove screw from hanger ball. Remove hanger ball and cross pin.
2. Loosen two screws from the coupler, remove the clevis pin, and cotter pin

1. Align download and motor collar holes, and re-insert pins and screws.
2. Slip up canopy and canopy screw cover. Re-install the hanger ball with a cross pin in the correct place.
3. Install coupling cover, canopy screw ring, canopy, and down rod assembly into motor housing as shown.

1. Secure the safety cable into the structure beams using the wood screw, washers, and spring washers provided. Use D hardware.
   NOTE: Safety cable is required for all ceiling fan installations in Canada. A safety cable is required for ceiling fan and light (combo) installations over 35 lbs. in both flush and download models in the United States.

2. Slide receiver into place with the flat side facing up.

MAKING THE ELECTRICAL CONNECTIONS

1. Connect the labeled wires from the fan to the corresponding wires on the receiver.
2. Connect the labeled wires from the outlet box to the corresponding wires on the receiver. Use E hardware.
   After making electrical connections, spliced connectors should be turned upward and pushed carefully up into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on one side of the outlet box and the ungrounded connector on the other side of the outlet box.

INSTALLING THE OPTIONAL WALL CONTROL

NOTE: Wall control not included. A Bluetooth wall control accessory can be purchased separately.
NOTE: For multi-location wiring, skip to the next step.

1. Connect the green wire marked “GROUND” from the wall control to the copper wire from the wall outlet box that feeds back to the circuit breaker – important for proper fan function.
2. Connect the black wire marked “LINE IN” from the wall control to the black LINE VOLTAGE wire from the wall outlet box that feeds back to the circuit breaker.
3. Connect the red wire from the wall control to the black wire from the wall outlet box that feeds up to the fan.
4. Connect the white wire from the wall control to the white (neutral) wire from the wall outlet box.
5. Carefully tuck the wire connections inside the outlet box. Secure the wall control with the two (2) wall control screws provided.
6. Attach the wall mounting plate over the wall switch and secure with the two (2) wall mounting plate screws provided.
7. Fasten the wall plate to the wall mounting plate.

1. Install the wall control using the wiring diagram in below.
2. Individually pair each of the wall controls with the fan receiver using the pairing instructions in section 15.

FINISHING THE INSTALLATION

1. Secure wire connectors with supplied wire ties.
2. Install canopy to the mounting bracket with the screw removed in section 2.
3. Install canopy screw ring as shown.

INSTALLING THE ADAPTER PLATE

1. Remove 1 and loosen 2 screws from the motor assembly.
2. Twist and lock the mounting plate into place.
3. Using the screw from the previous step, install the mounting plate and tighten the 2 other screws.

When installing the Non-Luminaire version (F-064)

1. Remove 1 and loosen 2 screws from the outer perimeter of the mounting plate.

2. Pull the light wires through the center hole of the adapter plate.
   You do not need said wires if you purchased F-064.

3. Twist-lock the adapter plate into place. Screw in the previously removed screw and tighten the 2 previously loosened screws to install the adapter plate.

4. Install the luminaire cover by twisting it into the grooves of the adapter plate. If you purchased F-064 – you can now power on and start controlling your fan.
   Note: If you purchased F-064L – skip step 4.

When installing the Luminaire version (F-064L)

1. Attach blue wire from motor to blue wire on LED module and white wire from motor to white wire on LED module.
2. Locate the 3 Luminaire module screws (5/32*8mm Philips Head Screws) and install an LED module with said screws. Use F hardware.

INSTALLING THE LUMINAIRE MODULE

1. Install luminaire cover firmly without over-tightening.
2. If you purchased F-064L – you can now power on and start controlling your fan.

CONTROLLING THE FAN

Your fan was delivered to you with the included remote already paired to your fan. You will need to remove the pull tab to begin using your remote control.
A: Light On/Off, Bright/Dim
B: Fan On/Off, Speed Up/Down
C: Season (Summer/Winter)
Air-Gap Switch: Pull the tab to power off in case of emergency.
Not necessary for normal fan operation.

NOTE: Your fan features 6 speeds. An audible tone will indicate when the speed is increased or decreased. When the fan has reached the minimum/maximum speed level the fan will beep twice.
NOTE: Pairing must be completed within 3 minutes of turning the power on to the fan receiver. If you wish to pair your remote to another WAC Smart Fan or if you ever need to repair your remote to its original fan, press and hold the light toggle and fan toggle for 4 seconds until you hear a short beep, long beep combination from the fan.

Breeze Mode

1. Breeze Mode mimics the natural ebb and flow of winds in nature by varying the fan speed.
   NOTE: Breeze Mode always rotates your fan in the Summer (CCW) direction

2. To start Breeze Mode, press and for 4 seconds. The LED will blink green and the fan will beep.

3. To exit Breeze Mode and return to standard fan mode, press and for 4 seconds. The led will blink green and the fan will beep. Your fan will return to the direction and speed it was set to prior to entering Breeze Mode.

Controlling Multiple Fans with Remote or Wall Controls
Your remote and wall controls are capable of controlling multiple fans. A remote or wall control has the ability to control an unlimited number of fans with the only limitation being the Bluetooth® range of the control and fans you want to have on the same controller. Power down the target fans circuit for 30 seconds and then turn it back on. Hold the fan and light button for 10-15 seconds until you hear an audible beep from each fan.
NOTE: Fans you do not wish to have on the same controller should remain powered down or wait for the 3-minute pairing window to close for that specific fan.
Pairing a remote control or wall control to an additional fan(s) can be performed in the same manner as described in the pairing section.
NOTE: Pairing must be completed within three (3) minutes of powering the fan.

Synchronizing Control Across Multiple Fans
If you are controlling more than one fan with remote control, there is a possibility that their light state, fan state, or fan direction can get out of sync. To bring the fans/lights back into sync please follow the instructions on the next page.

Fan On/Off: Press and hold the button for 4 seconds. The LED on the remote will flash green and all connected fans will beep to indicate the message has been received. All fans will turn off. This will bring all fans controlled by the remote into sync.
Light On/Off: Press and hold the button for 4 seconds. The LED on the remote will flash green and all connected fans will beep to indicate the message has been received.  All lights will turn off. This will bring all fans controlled by the remote into sync.
Fan Direction: Press and hold the button for 4 seconds. The LED on the remote will flash green and all connected fans will beep to indicate the message has been received. All fans will be set to summer mode (CCW rotation). This will bring all fans controlled by the remote into sync.

NOTE: If you change your Wi-Fi settings (SSID or Security The passphrase you will need to perform a Wi-Fi reset on the fan by holding down the fan speed up and fan speed down buttons on the remote control for 10 seconds. The light on the remote will flash green and the fan will sound two long beeps. You can then use the Modern Forms Fans app to connect your fan to the new network.
NOTE: A factory reset will remove remote control(s), wall control(s), and WAC app connections.
NOTE: If advised by technical support, you can reset your fan to factory settings by either holding down the light toggle, fan toggle, and season button for 10 seconds or briefly depressing the reset button on the fan’s receiver. The fan will emit three beeps indicating the reset was successful.

APPLICATION

In addition to the included controller, you can operate your fan with the WAC app*
Upgradeable with Smart Features
Scan the code to the right with your phone to find out how you can enable smart features through the WAC app and integrate it with your smart home ecosystem.
NOTE: Press light toggle and season toggle and hold for 4 seconds if you prefer not to use the app or broadcasting Wi-Fi.

1. To use the WAC app, download it from the App Store or Google Play.
2. Open the app to create your account. You can also log in using your Facebook or Google account.
3. To set up a Wi-Fi connection you will need the SSID and Wi-Fi password for the network you wish to connect to.
4. You will receive a prompt to name your fan device and upload an optional picture of it if you choose.
5. The WAC app will walk you through the main screen and show you how to create schedules, change fan speeds, dim the light, switch between Summer and Winter Modes,  invite users, create groups, and much more. Please refer to the WAC app instructions for more details.
   Additional purchase required to enable app control and integration.
   $9.95 + applicable tax per fan

For more detailed app Instructions and Smart Home Device Integration

http://www.waclighting.com/SmartFanStart

Scan and follow prompts for multilingual instruction options and Smart Fan FAQs:

http://www.waclighting.com/fansupport

ACCESSORIES

TROUBLESHOOTING

My Fan Will Not Start

1. Check main and branch circuit fuses or circuit breakers.
2. Check line wire connections to the fan and switch wire connections in the switch housings.
   WARNING : Make sure the main power is turned off!

My Fan is Noisy

1. Allow for a 24-hour break-in period. Most noises associated with a new fan will go away during this time period.
2. Check to make sure the screws attached to the blades (and blade arms when applicable) are tight.
3. Check to make sure all screws in the motor housing are snug.
4. Make sure the light cover is tightened and/or glass is snug.
5. Tighten the hanger bracket screws and make sure the outlet box is secured.
6. Your wire connectors may be rattling against the fan’s canopy.
7. Make sure you have a cUL/UL-approved outlet box and it is installed correctly.

My Fan is Wobbling

1. Tighten the setscrews in the downrod.
2. Make sure your hanger ball assembly is locked into place in the hanger bracket.
3. Tighten the hanger bracket screws to the outlet box.
4. Make sure the fan blades are properly aligned and securely fastened to the motor housing assembly/blade arms.
5. Make sure the gaps between the blades are evenly distributed.
6. Make sure you are using an approved cUL/UL listed outlet box and it is installed correctly

My Fan is not producing Enough Air Movement
If possible, please consider using a longer than included downrod.
My remote or wall control is not controlling my fan
Verify that the fan is receiving power by power cycling the fan.

To do this:

1. Cut power to the fan via the standard On/Off wall switch, or the breaker if the standard wall switch is not applicable.
2. Wait at least 10 seconds, and then restore power.
3. The fan will power on in Pairing mode for 3 minutes.
4. Press and hold (ICON) and (ICON) buttons on the wall control for 10-15 seconds.
5. When the LED indicator remains solid green, and three (2) audible beeps are heard, the pairing process is complete.

My home Wi-Fi network is not showing up in the app’s list during setup.

1. Your fan supports connection with 2.4GHz 802.11b/g/n networks. Confirm your network is compatible by checking your router settings or contacting your router manufacturer.
2. Make sure your network’s SSID is not hidden.
3. Your fan does not support 5 GHz network connectivity.

My Fan failed to join the Wi-Fi network
Make sure you entered the correct Wi-Fi password and your mobile device is connected to the same network you attempted to connect the fan.
Make sure you are within the router manufacturer’s specified range. If all of these steps have failed – please power cycle your fan and router and retry.

What is power cycling and how do I power cycle my fan?
Power cycling is the act of temporarily removing the power source for your fan. If the fan is powered through a wall switch, turn the switch off for 10 seconds and back on.  Alternately, you can use the circuit breaker the fan is connected to by toggling it off for 10 seconds and back on. If your fan is wired through a WAC wall control (P/N: WC20- WT) pull the Air-Gap Switch on your wall control, wait 10 seconds, and re-insert.

What is Adaptive Learning?
Adaptive learning is an exclusive feature that allows your fan to learn your daily/weekly habits and automatically recommend scheduled activities through the Modern Forms app.  This feature can be toggled on or off.

What is Breeze Mode?
Breeze Mode mimics the natural ebb and flow of winds in nature by fluctuating your fan’s speed.
What is Pairing?
Pairing is the process of connecting your WAC remote or wall control to your fan. Your fan comes pre-paired to your included remote control.
However, if you want additional controls for your fan or if you’re replacing a control, refer to the pairing and unpairing section of the instructions.
What is a Factory Reset?
Factory Reset is a restore of the fan’s original settings. This can be achieved from the control or by pressing and holding the small button on the receiver until you hear three audible beeps or by holding down the fan toggle, light toggle, and season toggle buttons on your paired remote or wall control for 10 seconds.
NOTE: You will need to repair your remote or wall controls to the fan following a factory reset. A factory reset will also disconnect the fan from your home Wi-Fi network and will require you to add the fan using the WAC Smart Fans app.
Please refer to the FAQ section of our app for further guidance. For all other questions, please contact our dedicated Fan Support specialists. Contact information can be found at the front of the instructions.

CERTIFICATE OF WARRANTY

Congratulations on your new purchase.
Your new WAC Smart Fan is engineered to make life easier every day. WAC creates future-forward fans and luminaires that provide energy savings and outstanding efficiency. Our dedication to doing things the right way goes beyond our love for amazing products. WAC Smart Fans™ warrants any of its outdoor rated ceiling fan products that are to be free from defects in material and workmanship for a period of one (1) year from the date of purchase; outdoor painted finishes are warranted for two (2) years; LED light modules and electronic components are warranted for five (5) years; DC motors and stainless steel finishes are warranted for a lifetime under normal use to the first non-dealer purchaser.

Although WAC uses the best available materials and does extensive testing for finish endurance, some fading or chalking may occur and is considered normal. For coastal locations, some corrosion and/or deterioration is considered “normal wear” in this environment. Therefore, any finish claim due to coastal environment conditions is not applicable to our warranty.If a product is defective, all efforts will be made to correct the problem in the field. If the problem cannot be resolved, an RGA number will be issued. WAC obligation is expressly limited to repair or replacement, without charge, at the WAC factory after a prior written return authorization has been granted.

WAC obligation under this warranty shall not extend beyond the distributor’s initial purchase price of the product and accordingly, any consequential damages or labor costs arising out of a defect are expressly excluded. This warranty shall not apply to products that have been altered, improperly installed, mishandled, or misused. Notice of a defect in writing must be received by WAC within five (5) years from the date of purchase (or according to a period of time as outlined by material). Excluded from the warranty are any 3rd party component which carries its own manufacturer’s warranty. Note: WAC product warranty applies only to purchases from authorized WAC distributors. THERE
ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING WARRANTIES OF MERCHANTABILITY  AND FITNESS FOR A PARTICULAR PURPOSE.
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Wangs Alliance Corporation is under license.  Other trademarks and trade names are those of their respective owners.

SMART FANS
F-064/F-064L
waclighting.com

References

• LED Lighting Manufacturer | Energy-Efficient | WAC Lighting
• LED Lighting Manufacturer | Energy-Efficient | WAC Lighting
• waclighting.com/SmartFanStart

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