Starkey Livio Edge AI | Livio Rechargeable Custom Fitted Hearing Aids User Guide

Starkey Livio Edge AI | Livio Rechargeable Custom Fitted Hearing Aids

At Starkey, we believe that to hear better is to live better.

Livio Edge AI and Livio Rechargeable hearing aids help you stay connected to the people and things you love most. These 2.4 GHz hearing aids offer Starkey’s most advanced technology with supreme sound quality and features, customizable to fit your unique hearing needs.

Charging Your Hearing Aids

• Place your hearing aids in the charger with the earbuds or earmolds resting inside the reservoir.
• Your hearing aids will turn off automatically and begin to charge.
• The LEDs correspond to each hearing aid:
  • Glowing Green = Charging
  • Solid Green = Fully Charged
  • Blinking Red = Fault State. To reset, remove the hearing aids from charger, wait until the LEDs turn off and re-insert the hearing aids. If Fault State continues, call your clinician.
• When charging without the charger cord, the LEDs turn off when the hearing aids are fully charged to preserve the on-board battery.
• Charging occurs with the lid open or closed; hearing aids will be fully charged in 3 1/2 hours.
• It is safe to store hearing aids in the charger after they are fully charged and any time that you are not wearing them.
• Hearing aids will automatically power on when removed from the charger.
• To illuminate LEDs when the charger is not plugged in, remove a hearing aid from its charging port for three seconds and then re-insert it. LEDs illuminate for 10 seconds before turning off.
• The desiccant puck provided will be effective for 3–6 months depending on moisture in the hearing aids and humidity. When the desiccant puck fades from blue to white, it should be replaced.
• If you will not be wearing your hearing aids for an extended period of time (i.e. weeks), remove both the plug from the charger and the hearing aids from the charging ports. You will need to manually power off the hearing aids by pressing the user control on each hearing aid for three seconds.

Ask your clinician about our pocket-sized Mini Turbo Charger that provides a 3.5-hour charge in just seven minutes.

Power On & Off

• ON – The hearing aids will power on automatically after removing them from the charger. There is a delay that allows you time to insert your hearing aid into your ear.
• ON – If the hearing aid is manually powered off, pressing the user control for three seconds will power it on. The delay still exists to give you time to insert the hearing aid into your ear.
• OFF – The hearing aids will power off automatically when placed in the charging port. Charging will proceed.
• OFF – The hearing aids can be powered off manually by pressing the user control for three seconds.

System Care

HEARING AID CARE

Keep your hearing aid clean. Heat, moisture and foreign substances can result in poor performance.

• Use a cleaning brush or soft cloth to clean debris from around the user control, microphone and battery compartment.
• Inspect the receiver, earbud and wax guard regularly.
• Never use water, solvents, cleaning fluids or oil to clean your hearing aid.

CHARGER CARE

Keep your charger clean. Heat, moisture and foreign materials can result in poor performance.

• Use the provided cleaning brush to keep the charging ports clear of debris.
• Do not use water, solvents or cleaning fluids to clean the charging ports.
• Keep the lid closed as much as possible to avoid dust and debris buildup.
• Store your charger in a clean and dry location such as a dresser or shelf rather than the bathroom or kitchen.

To ensure the longest life of your rechargeable hearing aid batteries and the batteries in the charger:

• Fully charge hearing aid batteries every night.
• Do not expose to excess heat, i.e., do not store on a window sill or in a hot car.

Helpful Hints

• Do not take apart your hearing aids or insert the cleaning tools inside of them.
• When not in use, place your hearing aid in the charger or storage container and store:
  • In a dry, safe place
  • Away from direct sunlight and heat to avoid extreme temperatures
  • Where you can easily fi nd them
  • Safely out of reach from children and pets

Hear Clear Receiver Wax Guards

RIC hearing aids integrate disposable Hear Clear earwax protection. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. When you need to replace your wax guards, please follow the instructions below.

1. Insert empty end of the application stick straight into used wax guard in hearing aid.
2. Pull stick straight out (do not twist) to remove used wax guard.
3. Use opposite end of stick to firmly insert clean wax guard straight into hearing aid.
4. Pull stick straight out (do not twist) and discard.

Download and Connect to the Thrive Hearing Control App

The Thrive Hearing Control app makes it easy to control and adjust your 2.4 GHz rechargeable hearing aids with your compatible Apple® or Android™ device. Downloading and connecting to the app is easy; refer to the Thrive Hearing Control app User Guide or visit starkey.com/thrivesupport for additional information, such as:

• Integrated sensors and artifi cial intelligence features*
• Automatic and custom memories
• Geotags
• SoundSpace
• Tinnitus management
• Find My Hearing Aids
• Alerts

M/T Ratings

M

|

T

---|---
RIC Rechargeable|

4

|

4

BTE Rechargeable|

4

|

4

Rechargeable Battery Data

**** Product| Livio Edge AI RIC R
Livio Edge AI BTE R
Livio RIC R
Livio BTE R
---|---
Charge of battery when shipped| >15.3% state of charge
Battery life estimates – hearing aid on the shelf (i.e. drain rate)1| 120 days
Battery life estimates – amplifying sound| Up to 24 hours
Battery life estimates – amplifying sound and streaming^2| Up to 22 hours with 4 hours of smartphone streaming

1 The hearing aid’s battery capacity shall allow for a 30-minute wireless fitting session for up to 120 days.
2 Results will vary based on wireless and feature usage.

For Thrive Hearing Control app and iOS/Android compatibility information, please visit starkey.com/thrivesupport.
Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a registered service mark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
The Starkey Logo, Livio, Livio logo, Starkey, Thrive, Thrive logo and SoundSpace are registered trademarks of Starkey Laboratories, Inc.

Veteran Technical Support Line
800-211-7789

*For technical support of hearing devices with wireless connectivity

6700 Washington Ave. S.
Eden Prairie, MN 55344

References

• Government Services | StarkeyPro
• Official Starkey Support | Starkey Support
• Thrive Hearing Control App How-to Videos | Starkey

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