Zintronic IP Cameras BitVision Application User Manual

May 15, 2024
Zintronic

User Manual
version 1.1

This manual applies to Zintronic IP cameras supported by the BitVision application. The latest version of the manual is available for download at: www.zintronic.com

Introduction

Thank you for choosing Zintronic cameras, which, by using the latest technology, provide high quality images for CCTV monitoring. In this user’s manual you will find full instructions for the cameras and their dedicated programs and applications.

Product safety precautions

  1. Use an appropriate power source.
    The input voltage of the cameras is 12V DC/1A (power socket) or 48-52V DC (LAN cable). Be sure to connect the camera to an appropriate power source. Improper connection of the camera risks failure or damage to the camera.

  2. Handle the camera carefully.
    Use the camera according to the instructions. Avoid hitting the camera, shaking it, etc. Improper handling or storage of the camera may damage it.

  3. The use of storage media – SD card.
    Use only memory cards recommended for use with cameras or others with a minimum speed class of 10. Using other cards may lead to irregularities in the recording of material on the memory card.

  4. Protection from weathering.
    The camera’s connection wires should be protected from the elements, i.e. rain, snow or moisture, by using the recommended distance brackets. Improper protection may lead to permanent damage to the equipment and loss of service warranty.

  5. Camera operating environment.
    The cameras are designed for use in environments with temperatures between -20°C-+60°C and humidity of 10%-90%.

  6. Do not use strong or abrasive cleaners to clean the camera body.
    If the camera is dirty, clean it with a damp cloth. If the dirt is resistant, use a mild detergent and gently wipe the camera.

  7. Do not point the camera towards the sun.
    Do not point the camera at the sun or other sources of very bright light. This risks the appearance of spots, even if the camera is turned off, and subsequent damage to the matrix.

  8. Do not place the camera in areas of interference.
    If the camera is installed near devices that emit strong electromagnetic fields, such as wireless communication devices, it may lead to the occurrence of some irregularities in the camera’s operation.

Powering the Camera
Use a suitable 12V DC/1A power supply and connect it to the camera’s power plug or with a LAN cable to a 48-52V DC PoE switch/power supply. Then connect the camera/switch to the Internet as shown in the graphic below. Wait a few minutes for the camera to boot up.

Zintronic IP Cameras BitVision Application - Powering the Camera
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BitVision Application - Powering the Camera 2

Restore the camera to factory settings
The option to restore the camera to factory settings is possible if the camera has a reset buton (on the wiring harness or next to the SD card slot). Press and hold the reset buton for 5-15 seconds. The camera will reboot with factory settings.
SD card mounting (selected models)
How to install the SD card is described in the separate instructions included in the box or available for download on the website www.zintronic.com

Searching for cameras on the LAN

The main function of the “SearchTool” program is to search for a camera on the LAN. The program also allows you to modify the IP address of the camera, in order to adapt the addressing to the needs of the local network.
Download the „Search Tool” program availabe at website htps://zintronic.com /technical-support in the dedicated software section

Zintronic IP Cameras BitVision Application - Searching for cameras on the
LAN 1

After downloading the file, the installation window will start. Follow the windows below to install the program.

Zintronic IP Cameras BitVision Application - Searching for cameras on the
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After launching, the program finds the camera with the factory IP address. Check the above options to make the camera get the address from the local network.

Zintronic IP Cameras BitVision Application - Searching for cameras on the
LAN 7

The network parameters have been changed correctly in the camera.

Zintronic IP Cameras BitVision Application - Searching for cameras on the
LAN 8

Now we can open the camera menu in a web browser by typing its IP address.

Installing the BitVision application

Download the BitVision app from the Google Play/Apple Store, alternatively scan the QR code below to download the app.

Zintronic IP Cameras BitVision Application - Searching for cameras on the
LAN 8

https://play.google.com/store/apps/details?id=com.gzch.lsplat.lsbtvapp&hl=pl&gl=US| https://apps.apple.com/pl/app/bitvision/id1419463554?l=pl
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Zintronic IP Cameras BitVision Application - icon 3

Adding a camera to the BitVision application

Open the BitVision application, write down the CAPTCHA code from the sticker on the camera or box, find the QR code from the SN and follow the steps:

Zintronic IP Cameras BitVision Application - Adding a camera
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Application - Adding a camera 2

Installing the IVMS320 program

The IVMS32 program is designed for recordings management, live viewing, as well as camera configuration and user management.
Download the Search Tool program available at htps://zintronic.com /technical-support in the dedicated software section

Zintronic IP Cameras BitVision Application - Installing
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Once the file is downloaded, the Windows Security Tool will launch

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Create an account in IVMS320 and log into it.

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Click on the highlighted option.

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Enter your BitVision account login information and click Login.

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Go to the Live tab, and then under the Video tab, expand the Lv option. Drag the camera serial number to preview.

Zintronic IP Cameras BitVision Application - Installing
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Go to the Remote playback -> Video tab. Here you can manage your recordings.

Settng the time on the camera

Configuration using the BitVison application

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Configuration using a web browser

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Enter login credentials, default:
User: admin
Password: admin| Click the Configuration.
|
System Configuration select the above options and click Apply.| Click OK. to approve the changes.

Setting up the SD card and enabling recording

Configuration using the BitVison application

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Configuration using a web browser
Log in to the camera using its IP address to your browser.

Enter login credentials, default:
User: admin
Password: admin

Zintronic IP Cameras BitVision Application - Settng the time on the camera
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Click the tab Configuration.

Zintronic IP Cameras BitVision Application - Settng the time on the camera
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Go to the Drives-> Data storage tab,
Select the above options and click Format.

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Confirm the changes with the OK buton. The card has been formated.

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Go to the tab Plan Configuration.

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Select the above options and set the recording schedule and click Apply.

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Playing back recordings on a computer

Zintronic IP Cameras BitVision Application - Playing back recordings
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Log in to the camera using its IP address into your browser and go to the Playback tab.

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Select the appropriate time and type of recordings. You can play the selected continuous recordings at the botom of the screen.

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Select the appropriate time and type of recordings. At the botom of the screen, we can play the selected alarm recordings.

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We can also view the recorded alarm images in the Image Management tab. In the left panel, select the type of recordings, date and click Search. Play the images by selecting the selected file and clicking Play.

Recording and playing back recordings on your phone

Zintronic IP Cameras BitVision Application - Recording
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Enabling notifications to FTP server

Zintronic IP Cameras BitVision Application - Enabling
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Log in to the camera using its IP address into your browser and go to Configuration -> Basic Options, FTP tab.

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Next, select the FTP option and enter your FTP server details and click Apply.

Enabling notifications to E-mail

Setting up an email account
Open an Internet Browser, log in to your Gmail.

Zintronic IP Cameras BitVision Application - notifications
1

Click Manage Google Account.

Go to the Security tab.

Zintronic IP Cameras BitVision Application - notifications
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Enable Two-Step Verification, follow the on-screen instructions.

Zintronic IP Cameras BitVision Application - notifications
4

Click Application passwords to generate a login password

Zintronic IP Cameras BitVision Application - notifications
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Click select application and then select Other Option.

Give a name to the access method you are creating, such as Camera, and click Generate.

Rewrite a random password without spaces and click Done.

The generated password will appear in the list, you can delete it and generate a new one.
Log in to the camera using its IP address into your browser and go to the Configuration tab.

Zintronic IP Cameras BitVision Application - notifications
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Under Configuration, select Network, then Email, fill in the fields provided and click Apply.

Enabling motion detection/character detection options

Configuraion using the BitVison application

Zintronic IP Cameras BitVision Application - Enabling motion
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Application - Enabling motion 2

Configuration using a web browser

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Go to Configuration, then go to Alarm Events -> Normal Events tab.
Enable the options as in the image above, click select all and confirm with Apply.

Sharing the camera with another user

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Questions and answers

Why is the device in offline mode?

Make sure that: - The device is properly connected to the power supply and to the Internet - The configuration has been done correctly.

The SD memory card cannot be read?

Check whether the SD card has been formated, and whether it meets the quality requirements.

Camera disconnects.

Please check the power supply and internet network, then restart the camera. If this way does not work, please remove the device and add it again in the application.

Video interrupts or video runs slowly.

If the video keeps loading/boosting, check your internet connection.

How can other people watch the video?

Share the camera in the app with other people.

How many people can use the account at the same time?

Only one person can use the account and only share the device with other people.

All text, drawings, photos and all other information and media contained herein are subject to the copyright of Zintronic, 2 K. Modzelewskiego St., Bialystok 15-535, Poland. NIP: 953-274-12-33 Any copying, distribution, electronic processing and transmission of the contents without permission of the company is prohibited.

support@zintronic.com
+48 (85) 677 70 55
ul. K. Modzelewskiego 2
15-535 Białystok

Documents / Resources

| Zintronic IP Cameras BitVision Application [pdf] User Manual
IP Cameras BitVision Application, IP Cameras, BitVision Application, Application
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References

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