Zintronic GSM Cameras User Manual

May 15, 2024
Zintronic

Zintronic GSM Cameras

Zintronic GSM Cameras 

Introduction

This manual applies to GSM cameras supported by the CamHipro application. The latest version of the manual is available for download at: www.zintronic.com

Thank you for choosing Zintronic cameras, which provide high quality images for CCTV monitoring through the use of the latest technologies. In this user’s manual you will find full instructions for GSM cameras and dedicated software and applications for them.

Product safety precautions

  1. Use an appropriate power source.
    The input voltage of the cameras is 12V DC/1A (power socket) or 48-52V DC (LAN cable). Be sure to connect the camera to an appropriate power source. Improper connection of the camera risks failure or damage to the camera.

  2. Handle the camera carefully.
    Use the camera according to the instructions. Avoid hitting the camera, shaking it, etc. Improper handling or storage of the camera may damage it.

  3. The use of storage media – SD card.
    Use only memory cards recommended for use with cameras or others with a minimum speed class of 10. Using other cards may lead to irregularities in the recording of material on the memory card.

  4. Protection from weathering.
    The camera’s connection wires should be protected from the elements, i.e. rain, snow or moisture, by using the recommended distance brackets. Improper protection may lead to permanent damage to the equipment and loss of service warranty.

  5. Camera operating environment.
    The cameras are designed for use in environments with temperatures
    between -20°C-+60°C and humidity of 10%-90%.

  6. Do not use strong or abrasive cleaners to clean the camera body.
    If the camera is dirty, clean it with a damp cloth. If the dirt is resistant, use a mild detergent and gently wipe the camera.

  7. Do not point the camera towards the sun.
    Do not point the camera at the sun or other sources of very bright light. This risks the appearance of spots, even if the camera is turned off, and subsequent damage to the matrix.

  8. Do not place the camera in areas of interference.
    If the camera is installed near devices that emit strong electromagnetic fields, such as wireless communication devices, it may lead to the occurrence of some irregularities in the camera’s operation.

Powering the Camera

Use a suitable power adapter and plug it into the camera’s power plug, then wait a few minutes for the startup process to complete.

Restore the camera to factory settings

Connect the power supply. Press and hold the reset button for 5-10 seconds, you will hear a loud message. The camera will restart with factory settings.

SD card mounting

How to install the SD card is described in the separate instructions included in the box or available for download on the website: www.zintronic.com

Installing the CamHipro application

Download the CamHipro app from the Google Play/Apple Store, alternatively scan the QR code below to download the app.

Installing the CamHipro application| QR
Code
---|---


Start up your phone

|

Scan
QR code

|

Download CamHipro

Adding a camera to the CamHipro application

Open the CamHipro application and perform the following steps:

  1. Click [+] to add a camera.

  2. Click Camera 4G.

  3. Scan the QR code placed on the camera.

  4. Enter login and password, then click Add.
    Adding a camera to the CamHipro application

  5. Click Confirm.
    Adding a camera to the CamHipro application

  6. The camera was successfully connected.
    Adding a camera to the CamHipro application

Setting the time on camera

  1. Click Settings.
    Setting the time on camera

  2. Click Time Settings.
    Setting the time on camera

  3. Changing the time zone.
    Setting the time on camera

  4. Choose the selected option and click Finish.
    Setting the time on camera

  5. Select Daylight Saving Time and click Apply.
    Setting the time on camera

  6. To change the zone, we click Yes, after restarting we check the changes.
    Setting the time on camera

Set recording to SD card

  1. Click on the Settings icon.
    Set recording to SD card

  2. Click SD card settings.
    Set recording to SD card

  3. If the card is not visible format it or replace it.
    Set recording to SD card

  4. Click Recording schedule for the card.
    Set recording to SD card

  5. Click Advanced Settings
    Set recording to SD card

  6. Set the recording time.
    Set recording to SD card

Alarm recording

  1. Click Management of alerts and notifications.
    Alarm recording

  2. Click Alarm recording to SD card.
    Alarm recording

Playback of recordings

  1. Click Card Settings.
    Playback of recordings

  2. Click record files
    Playback of recordings

  3. Set recording time.
    Playback of recordings

  4. Click Alarm Recordings.
    Playback of recordings

  5. Click Image Playback.
    Playback of recordings

  6. Click on the file to view the emergency photo.
    Playback of recordings

Enabling e-mail notifications

Setting up an email account

Open an Internet Browser, log in to your Gmail.

  1. Click Manage Google Account.
    Enabling e-mail notifications

  2. Go to the Security tab.
    Enabling e-mail notifications

  3. Enable Two-Step Verification, follow the on-screen instructions.
    Enabling e-mail notifications

  4. Click Application passwords to generate a login password.
    Enabling e-mail notifications

  5. Click select an application and then select Other Option.
    Enabling e-mail notifications

  6. Give a name to the access method you are creating, such as Camera, and click Generate.
    Enabling e-mail notifications

  7. Rewrite a random password without spaces and click Done.
    Enabling e-mail notifications

  8. The generated password will appear in the list, you can delete it and generate a new one.
    Enabling e-mail notifications

Configuring the camera using your phone

  1. Click the Settings icon.
    Configuring the camera using your phone

  2. Click Manage alerts and notifications.
    Configuring the camera using your phone

  3. Select Alert photos to email and go to Email Configuration.
    Configuring the camera using your phone

Configure mailbox settings on the camera

  • S TP Server: smtp.gmail.com
  • Server Port: 465
  • Encryption: SSL
  • Authentication: On.
  • Login: your email address
  • Password: the generated Application Password (see page 10).
  • Send to: enter the email address to which notifications are to be sent
  • Sender: your email address
  • Subject: title of the message (e.g. Notification / Motion Detection / etc.).
  • Message body: the content of the email message
  1. Click Application.
    Configuring the camera using your phone

  2. Click Test. If all data is entered correctly the message Test succeeded will be displayed.
    Configuring the camera using your phone

Sometimes there is a problem and the message Test failed pops up, but the test email message comes in despite the error

Enabling FTP server notifications

  1. Click the Settings icon

  2. Click Management of alerts and notifications.
    Enabling FTP server notifications

  3. Select Photo and FTP alarm recording and proceed to configuration.
    Enabling FTP server notifications

  4. Enter your FTP server details and click Apply.

Enabling character tracking

  1. Click Live Camera View
    Enabling character tracking

  2. Slide the bottom part of the screen twice.
    Enabling character tracking

  3. Select Route -> a confirmation cloud will appear.
    Enabling character tracking

Sharing the camera with another user

A new user must download and install the CamHipro app and create an account. The user who wants to share the camera launches the application.

  1. Click Settings.
    Sharing the camera with another user

  2. Click the Sharing icon.
    Sharing the camera with another user

  3. The code can be saved or sent in a message.
    Sharing the camera with another user

  4. New user Clicks [+] to add a camera.
    Sharing the camera with another user

  5. New User Network Camera.
    Sharing the camera with another user

  6. New user clicks Devices in use.
    Sharing the camera with another user

  7. The new user clicks Scan QR code.
    Sharing the camera with another user

  8. A new user scans the provided QR code and adds a camera.
    Sharing the camera with another user

The new user returns to the main menu, where the shared camera appears. He clicks on the play button and already has access to the camera and its features.

Important – the validity of the QR code is 24 hours and will only be active during this frame frame, if the validity of the code expires, it must be generated again.

HiP2P program installation

Hip2P Client is used to monitor, store, manage and control all network video surveillance devices.

The program can manage 36 devices simultaneously.

Install HiP2P software, the installation file and instructions can be found at htps://zintronic.pl/kamery_camhi in the dedicated software section.
Sharing the camera with another user

  1. Select the installation language.
    Sharing the camera with another user

  2. Click Next.
    Sharing the camera with another user

  3. Select the location Installation.
    Sharing the camera with another user

  4. Click Install.
    Sharing the camera with another user

Adding a camera to HiP2P

Start HiP2P, then follow the slides:

  1. Click the Settings gear icon.
    Sharing the camera with another user

  2. Enter a password and confirm default -no password.
    Sharing the camera with another user

  3. Then enter the camera’s UID code, login and password. Click Approve.
    Sharing the camera with another user

  4. From the preview window, doubleclick on the desired camera or drag it into the preview window to display the image.
    Sharing the camera with another user

In the program we can configure camera parameters manage the recording schedule. We can play back the saved recordings from the local disk or SD card.

Questions and answers

  1. Why is the device in offline mode?
    Make sure that:

    • The device is connected correctly to the power supply
    • The configuration has been done correctly.
  2. The SD memory card can not be read?
    Check the SD card to see if it meets the quality requirements, when the WiFi signal is not good, it also cannot be identified.

  3. Camera disconnects
    Check the power supply and Internet network, then restart the camera. If this way does not work, please remove the device and add it again in the application.

  4. Video interrupts or video runs slowly.
    If the video keeps loading/boosting, check your internet connection.

  5. How can other people watch the video?
    Share your app account with other people.

  6. How many people can use the account at the same time?
    There is no limitation.

Customer support

All text, drawings, photos and all other information and media contained herein are subject to the copyright of Zintronic, 2 K. Modzelewskiego St. Bialystok 15-535, Poland. NIP: 953-274-12-33 Any copying, distribution, electronic processing and transmission of the contents without permission of the company is prohibited.

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  support@zintronic.pl

Icon +48 (85) 677 70 55

ul. K. Modzelewskiego 2 15-535 Białystok

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References

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