Zintronic GSM Cameras App User Guide

Zintronic GSM Cameras App

Product Information

Zintronic cameras offer high-quality images for CCTV monitoring using advanced technologies. This user manual provides comprehensive instructions for GSM cameras and their dedicated software applications.

Specifications:

• Input Voltage: 12V DC/1A (power socket) or 48-52V DC (LAN cable)
• Memory Card Requirement: Minimum speed class of 10

Product Safety Precautions:

1. Use appropriate power sources to prevent damage to the camera.
2. Handle the camera with care to avoid damage.
3. Use recommended SD cards to ensure proper recording.
4. Protect camera connection wires from weathering for equipment longevity.
5. Avoid using strong cleaners on the camera body.
6. Avoid pointing the camera towards very bright light sources.
7. Avoid placing the camera near devices emitting strong electromagnetic fields.

Powering the Camera:

1. Connect a suitable power adapter to the camera’s power plug.
2. Wait a few minutes for the startup process to complete.

Restoring Factory Settings:

1. Connect the power supply.
2. Press and hold the reset button for 5-10 seconds until you hear a confirmation sound.
3. The camera will restart with factory settings.

SD Card Mounting:
Refer to the separate instructions provided in the box or available for download on the website to install the SD card: www.zintronic.com

Installing the CamHipro Application:
Download the CamHipro app from Google Play/Apple Store or scan the QR code for downloading.

Adding a Camera to the CamHipro Application:

1. Open the CamHipro application.
2. Click [+] to add a camera.
3. Select the Camera 4G option.
4. Scan the QR code on the camera.
5. Enter login and password, then click Add.
6. Click Confirm to successfully connect the camera.

FAQ:

• Q: What should I do if the camera is not connecting to the app?
  A: Make sure you have followed the steps correctly for adding the camera and check your internet connection. You may also try restarting both the camera and your phone.

This manual applies to GSM cameras supported by the CamHipro application. The latest version of the manual is available for download at: www.zintronic.com.

Introduction

Thank you for choosing Zintronic cameras, which provide high-quality images for CCTV monitoring through the use of the latest technologies. In this user’s manual you will find full instructions for GSM cameras and dedicated software and applications for them.

Product safety precautions

1. Use an appropriate power source.
   The input voltage of the cameras is 12V DC/1A (power socket) or
   48-52V DC (LAN cable). Be sure to connect the camera to an appropriate power source. Improper connection of the camera risks failure or damage to the camera.

2. Handle the camera carefully.
   Use the camera according to the instructions. Avoid hitting the camera, shaking it, etc. Improper handling or storage of the camera may damage it.

3. The use of storage media – SD card.
   Use only memory cards recommended for use with cameras or others with a minimum speed class of 10. Using other cards may lead to irregularities in the recording of material on the memory card.

4. Protection from weathering.
   The camera’s connection wires should be protected from the elements, i.e. rain, snow or moisture, by using the recommended distance brackets. Improper protection may lead to permanent damage to the equipment and loss of service warranty.

5. Camera operating environment.
   The cameras are designed for use in environments with temperatures between -20°C-+60°C and humidity of 10%-90%.

6. Do not use strong or abrasive cleaners to clean the camera body.
   If the camera is dirty, clean it with a damp cloth. If the dirt is resistant, use a mild detergent and gently wipe the camera.

7. Do not point the camera towards the sun.
   Do not point the camera at the sun or other sources of very bright light. This risks the appearance of spots, even if the camera is turned off, and subsequent damage to the matrix.

8. Do not place the camera in areas of interference.
   If the camera is installed near devices that emit strong electromagnetic fields, such as wireless communication devices, it may lead to the occurrence of some irregularities in the camera’s operation.

Powering the Camera
Use a suitable power adapter and plug it into the camera’s power plug, then wait a few minutes for the startup process to complete.

Restore the camera to factory settings
Connect the power supply. Press and hold the reset button for 5-10 seconds, and you will hear a loud message. The camera will restart with factory settings.

SD card mounting
How to install the SD card is described in the separate instructions included in the box or available for download on the website: www.zintronic.com

Installing the CamHipro application

Download the CamHipro app from the Google Play/Apple Store, alternatively, scan the QR code below to download the app.

Adding a camera to the CamHipro application
Open the CamHipro application and perform the following steps:

Setting the time on camera

Set recording to SD card

Alarm recording

Playback of recordings

Enabling e-mail notifications

Setting up an email account
Open an Internet Browser, log in to your Gmail.

Configuring the camera using your phone
Configure mailbox settings on the camera

• S TP Server: smtp.gmail.com
• Server Port: 465
• Encryption: SSL
• Authentication: On.
• Login: your email address
• Password: the generated Application Password (see page 10).
• Send to: enter the email address to which notifications are to be sent
• Sender: your email address
• Subject: title of the message (e.g. Notification / Motion Detection / etc.).
• Message body: the content of the email message

Sometimes there is a problem and the message Test failed pops up, but the test email message comes in despite the error.

Enabling FTP server notifications

Enabling character tracking

Sharing the camera with another user

A new user must download and install the CamHipro app and create an account. The user who wants to share the camera launches the application.

The new user returns to the main menu, where the shared camera appears. He clicks on the play button and already has access to the camera and its features.

Important – the validity of the QR code is 24 hours and will only be active during this time frame, if the validity of the code expires, it must be generated again.

HiP2P program installation

Hip2P Client is used to monitor, store, manage and control all network video surveillance devices.
The program can manage 36 devices simultaneously.
Install HiP2P software, the installation file and instructions can be found at https://zintronic.com/technical-support in the dedicated software section.

In the program, we can configure camera parameters and manage the recording schedule. We can play back the saved recordings from the local disk or SD card.

Questions and answers

1. Why is the device in offline mode?
   Make sure that:

   • – The device is connected correctly to the power supply
     – The configuration has been done correctly.

2. The SD memory card can not be read?
   Check the SD card to see if it meets the quality requirements, when the WiFi signal is not good, it also cannot be identified.

3. Camera disconnects
   Check the power supply and Internet network, then restart the camera. If this way does not work, please remove the device and add it again in the application.

4. Video interrupts or video runs slowly.
   If the video keeps loading/boosting, check your internet connection.

5. How can other people watch the video?
   Share your app account with other people.

6. How many people can use the account at the same time?
   There is no limitation.

support@zintronic.pl
+48 (85) 677 70 55
ul. K. Modzelewskiego 2
15-535 Bialystok

References

• Monitoring - Kamery do monitoringu :: ZINTRONIC.PL
• Technical Support

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