AMBIANCE AMB8240 Hipster 14 Woodstove Owner’s Manual

AMBIANCE AMB8240 Hipster 14 Woodstove

NOTES ON STOVE OPERATION AND EFFICIENCY

Rating:
You have purchased an Ambiance Hipster 14 tested to EPA Method 28R 40 CFR Part 60 where applicable. This stove is certified to comply with the U.S. Environmental Protection Agency 2020 particulate emissions standard using crib wood. It is certified at 1.07 gr/hr. emission rate and under specific test conditions has been shown to deliver heat at rates ranging from 14,000 to 24,000 Btu (output).
This wood heater has a manufacturer-set minimum allowable low burn rate that must not be altered. It is against federal regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operating instructions in this manual.
Please refer to the Warranty section of this manual for registration instructions. In case of warranty claims, please contact the point of original sale or the nearest authorized Ambiance dealer. Our dealer network processes all warranty claims.
Authorized Ambiance dealers can be located at www.ambiancefireplaces.com. This heater is designed to burn natural wood only. Higher efficiencies and lower emissions generally result when burning air-dried seasoned hardwoods, as compared to softwoods or to green or freshly cut hardwoods. DO NOT BURN: Garbage, lawn clippings, material containing rubber (including tires), materials containing plastic, waste petroleum products paints or paint thinners, asphalt products, materials containing asbestos, construction or demolition debris, railroad ties, pressure treated wood, manure or animal remains, salt water driftwood or other previously salt-water saturated materials, unseasoned wood, paper products, cardboard, plywood or particleboard. This prohibition against burning these materials does not prohibit the use of fire starters made from paper, cardboard, sawdust, wax and similar substances for the purpose of starting a fire in an affected wood heater. Burning these materials may result in a release toxic fumes or render the heater ineffective and cause smoke.
Following the maintenance guidelines set forth in this manual will help ensure the efficient use of your wood heater and minimize visible emissions. Having your stove inspected by a trained professional on a regular basis will greatly increase the potential for recognizing potential impacts to efficiency.
Proper draft is important to the efficient operation of your heater. Refer to the Normal Operation section of this manual for information regarding adequate draft. Both excessive and sub-minimum draft can affect the efficiency of your wood heater. Excessive draft can lead to over-consumption of fuel, lower overall heating capacity of the stove and potential over firing. Low draft can result in inefficient burns, low heat output, expulsion of smoke into the living area when stove doors are opened and an increased potential for build- up of flammable materials in the flue.

Efficiency:
Efficiency was measured and weighted using EPA Method 28R and CSA B415-10 methodology. A weighted average was used to calculate the overall efficiency across all of the 4 burn rate categories using the higher heating value (HHV). The weighted average efficiency is 79% (HHV).
To maximize the efficiency of your wood stove, make sure it is sized properly for the space you plan to heat. An oversized stove will often be forced to burn at a lower and dirtier burn rate. Consult with your dealer for sizing and correctly placing the stove in your home. An incorrectly placed stove can greatly reduce efficiency. Maximizing the efficiency of your stove will heat your house quickly, burn cleaner and use less wood.
Refer to the Choosing Firewood section of this manual for appropriate fuel selection. Seasoned firewood is typically at or near 20% moisture content. This can be measured with any number of hand-held moisture meters available through your local hearth shop. Follow instructions included in the meter you purchase to measure fuel wood moisture content. Burn only dry, seasoned wood as using wet wood will greatly reduce your efficiency.

CO Emissions:
The Hipster 14 has the following CO emission rates by burn level: Category 1 (low) –40.7 g/hr., Category 2 (med. low) –16.3 g/hr., Category 3 (med. high) – 8.6 g/hr. and Category 4 (high) – 60.1 g/hr. Wet wood or unapproved fuel described above can greatly affect the emissions of a wood burning stove.

Smoke/Fire/CO Detectors:
It is highly recommended that smoke and CO detectors be installed throughout the heated space when a wood burning heater is installed. Be certain to install these devices not only in the area where the wood appliance is located, but also in bedrooms, hallways leading to other areas of the house and all common areas of the heated space. Check the batteries in these devices and assure operation by performing whatever test operations are recommended by the manufacturer.

INTRODUCTION

Thank you for purchasing a Hipster 14 woodstove from Ambiance Fireplaces & Grills. This stove will provide years of comfortable heat. This stove combines the warmth and comfort of soapstone and  cast iron with the efficiency of advanced catalytic technology. The Hipster 14 blends modern  technology with the unique beauty and qualities of cast iron. We trust that you will appreciate the quality of this handcrafted product.
Your Hipster 14 woodstove burns very efficiently, and produces a large amount of heat. However, you should not consider your Hipster 14 the primary heat source for your home. The Hipster 14’s large glass window allows you to enjoy the fire from a variety of locations in the room.
Please read this manual in its entirety. Its purpose is  to familiarize you with your stove’s safe installation, proper break-in, operation and maintenance. It contains extremely important information so keep it handy and refer to it often.
A qualified heating technician may need this owner’s manual as a reference when installing this stove in your home. There are national, state, and local building codes that direct the technician on how to install your stove. These codes stipulate the dimension of stovepipe and clearances to walls, ceilings, hearth, and other combustible surfaces. The codes exist to reduce the risk of fire. Failure to follow these instructions can result in fire, property damage, bodily injury, and even death.
Install the stove in a safe, open area, away from traffic flow, doors, and hallways. If possible, try to install the stove near an existing chimney and chimney connector. It is extremely important to install this stove with the proper clearance from combustible surfaces. You can purchase specific connector pipe and special wall coverings as specified by this manual and the NFPA 211 code to protect combustible surfaces. As a general rule, keep furniture, drapes, curtains, wood, paper, and other combustibles at least 36 inches (92 cm) away from the stove. Never install the stove in or near a storage location for gasoline, kerosene, charcoal lighter fluid or any other flammable liquids.
Install the stove in your central living area to allow heat to radiate naturally to distant rooms. Do not install your stove in a poorly insulated area. This is inefficient and would likely result in higher fuel usage.

SAFETY NOTICE:
AN IMPROPERLY INSTALLED STOVE CAN RESULT IN A HOUSE FIRE. FOR YOUR SAFETY, CAREFULLY FOLLOW THE INSTALLATION DIRECTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA.
The safety of your stove will depend on many factors, some of which include: distance to combustible objects, correct venting, and adequate chimney maintenance. Should you have any questions, do not hesitate to contact your dealer for additional information.
Contact your dealer for any necessary warranty service.
This Hipster 14 Model 8240 stove is manufactured by:
Hearthstone Quality Home Heating Products, Inc® 317 Stafford Ave.
Morrisville, Vermont 05661, USA www.Hearthstonestoves.com

CODES
When you install your Hipster 14 woodstove, it is imperative that you adhere to all Federal and local codes. Obtain these codes from either of the following sources:
American National Standards Institute, Inc. (ANSI)
1430 Broadway
New York, NY 10018
www.ansi.org
National Fire Protection Association, Inc. (NFPA)
Battery March Park
Quincy, MA 02269
www.nfpa.org
If you are installing your Hipster 14 in a mobile or manufactured home, follow the guidelines described in the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280 (United States).

SAFETY INFORMATION

Read and understand this Owner’s Manual thoroughly before installing and using this stove.
Make sure to install your stove:

• According to the manufacturer’s recommendations

• In accordance with all applicable codes

• With the proper sized chimney When using your stove, follow these safety precautions:

• Never modify this stove in any way.

• Never burn kiln dried, painted or treated wood in this stove.

• DO NOT BURN GARBAGE. Never burn garbage or trash, colored or glossy paper, solvents,  plywood, artificial logs, cardboard, or driftwood, in this stove.
  Never burn coal in this stove.

• DO NOT BURN FLAMMABLE FLUIDS.

• DO NOT USE CHEMICALS OR FLUIDS TO
  START THE FIRE. Never use gasoline, kerosene, charcoal lighter fluid, or other flammable fluids to start or invigorate the fire.
  These fuels will cause dangerous burning conditions in the stove. Keep all such materials away from the stove.

• Never use a wood grate or other device to elevate the fire.

• Never allow logs in the firebox to hit the glass when the door is closed.

• Never slam the door or use the door to force wood in to the stove.

• Never over-fire your stove. (See page 24)

• Never put articles of clothing or candles on a hot stove.

• Never connect the stove to a flue used by another appliance.

• Never connect to or use in conjunction with any  air distribution ductwork unless specifically approved for such installations

Other safety guidelines:

• Keep all combustible items such as furniture, drapes, clothing, and other items, at least 36″ (0.92 m) from the stove (See page 9)
• Install a smoke detector, preferably in an area away from your wood stove.
• Keep a fire extinguisher handy. We recommend the type rated “A B C.”
• Dispose of ashes properly. (See page 23)
• Keep children and pets away from the stove when it is burning; they could be seriously injured by touching a hot stove.
• Clean your chimney system as needed. (See page 28)
• Outside combustion air may be required if:

1. This solid-fuel-fired appliance does not draw steadily, smoke rollout occurs, fuel  burns poorly, or back-drafts occur whether or not there is combustion present.
2. Existing fuel-fired equipment in the house, such as fireplaces or other heating appliances, smell, do not operate properly, suffer smoke roll-out when opened, or  back-draft whether or not there is combustion present.
3. Opening a window slightly on a calm (windless) day alleviates any of the above symptoms.
4. The house is equipped with a well-sealed vapor barrier and tight-fitting windows and/or has any powered devices that exhaust house air.
5. There is excessive condensation on windows in the winter.
6. A ventilation system is installed in the house.
   If these or other indications suggest that infiltration air is inadequate, additional combustion air should be provided from the outdoors. Outside combustion air can be provided to the appliance by using the optional outside air kit #96-53400

PERIODIC CHECKLIST
Perform each of these tasks at the specified intervals

At the End of Every Week:

• Empty ashes from the firebox, sooner if the firebox is full.

At the Beginning of Every Other Month:

• Depending upon your use of the stove, visually inspect the chimney connector and chimney for creosote. (see )
• Check door seals using the “dollar bill test.” – When the stove is cool, shut the door on a dollar bill. If the bill pulls out without any resistance, then your stove’s door is not sealing properly. To tighten the seal, adjust the door latch mechanism or change the door gasket. (Refer to)
• Inspect the face of the catalytic combustor for fly ash and soot. Use a soft-bristled brush to remove if present. It is recommended to visually inspect the catalytic combustor at least 3 times during the heating season, or every 2-3 months.

At the End of Every Season:

• Dismantle the chimney connector and clean it thoroughly. Replace any pieces that show signs of rust or deterioration.
• Inspect and, if necessary, clean your chimney.
• Clean out the inside of the stove thoroughly.
• Check and clean the catalytic combustor, if necessary
• Inspect all door gasket material and replace if worn, frayed, cracked or extremely hard.

EMERGENCY PROCEDURES
If you have a stovepipe or chimney fire, follow these instructions:

1.  If the fire is too threatening, leave the area and call the fire department immediately! If not, perform the next three steps.
2. Close the primary air control.
3. Close the stovepipe damper (if present).
4. Close the bypass damper
5. Keep the stove front door closed!

• WARNING: DO NOT ATTEMPT TO PUT OUT A STOVEPIPE OR CHIMNEY FIRE BY THROWING WATER ONTO THE STOVE, STOVEPIPE, OR CHIMNEY. THE EXTREMELY HIGH TEMPERATURE OF SUCH FIRES CAN CAUSE INSTANTANEOUS STEAM AND SERIOUS BODILY HARM.

Once the chimney fire expires, leave the primary air control and bypass handle closed and let the fire in the stove die out completely. Inspect the stove, stovepipe, and chimney thoroughly for any sign of damage before firing the stove again. You must correct any damage before using your stove again.
Establish a routine for the fuel, wood burner and firing technique. Check daily for creosote build-up until experience shows how often you need to clean to be safe. Be aware that the hotter the fire the less creosote is deposited, and weekly cleaning may be necessary in mild weather even though monthly cleaning may be enough in the coldest months.
Contact your local municipal or provincial fire authority for information on how to handle a chimney fire. Have a clearly understood plan to handle a chimney fire.

SPECIFICATIONS

Maximum Heat Output:
40,000 BTUs per hour of cordwood (based on independent laboratory test results).

Floor Size of Heated Area:
Up to a maximum of 1,400 square feet. Factors  unique to your home can reduce the square footage the stove will heat. Home insulation value, number and efficiency of windows, floor plan, stove placement, quality of the fuel and other conditions may limit the heating ability of the stove.

Firebox Capacity:
1.32 cubic feet.
Maximum Log Length: Up To 16” (40.6cm).
Emissions: 1.07 g/hr.
Burn Time : Up to 16+ hrs. (Heat Life™: Up to 20 hours) Note: The amount and weight of wood contained per cubic foot of firebox volume can vary from 10 to 25 lbs. per cubic foot depending on type of wood, moisture content, packing density and other factors.

Stove Dimensions:
Height: 30 3/8” (77.2cm)
Width : 24″ (61.0cm)
Depth: 20 1/8″ (51.1cm)
Weight : 350 lbs. (159 kg)
Connector Size : 6″ (152 mm) diameter
Metal Chimney : 6″ (152 mm) inside diameter
Masonry Chimney : 6” (152 mm) inside diameter
(round flue), 8” x 8” (203 x 203 mm) (square
flue)

Crate Dimensions: H-40” W-29” L-36” or
102x74x 92cm
Optional Equipment:
Outside Air Kit 96-53400
Blower Kit 96-57400

INSTALLATION

UNPACKING

Ambiance packages your Hipster 14 woodstove with the greatest care so that it ships safely. Under certain circumstances, however, damage may occur during transit and handling. When you receive the Hipster 14, carefully unpack and inspect the stove and all accompanying parts. Ensure that all parts are included inside the stove. If any parts are damaged or missing, please contact your authorized Ambiance dealer immediately.
Be sure to remove the packaging material in the flue collar and above the baffle before installing the chimney.

PACK LIST

Hipster 14 Model 8240 Woodstove
Owner’s Manual The label is attached by a cable to the bottom of the stove. Take care when lifting the stove not to damage the label or cable. After final positioning of the stove, the label may be stored in the holding clip on the bottom shield of the stove.

INSTALLING YOUR STOVE

Choose a place to install your Hipster 14 woodstove.
Consider the location of your stove for optimum heating efficiency. In general, it is better to place your stove in a main living area, rather than in a basement or other confined space.
Inspect this location to make sure that the stove and stovepipes will have the required clearance from combustible materials that are near the stove.
Combustibles include walls, floor, ceiling, and chimney chase. You must carefully consider the clearances to all of these combustibles before actually connecting your stove.
If the floor is made of combustible material, then a non-combustible floor protector is required between  the floor and the stove. An example of a noncombustible floor protector is a hearth constructed with a continuous layer of tile, brick, slate, glass or another non-combustible facing. There is no R-value requirement.
If you use a rear connector pipe, ensure it is listed with Underwriter’s Laboratories. Check the listing of your pipe with UL for the correct clearances.
The diagrams in this manual represent typical installations, but are specific to the Simpson DuraVent DVL brand.
The Hipster 14 is to be installed as a freestanding room heater with the clearances in the included installation instructions. The Stove is not to be installed in any factory-built fireplace.

Clearances to NFPA Code 211 Protected Surfaces
You can reduce the clearances to combustible surfaces by using any National Fire Protection Agency (NFPA) approved wall protection system withadditional approval of the regulatory authority having jurisdiction in your area. Please refer to NFPA Code  211 for specifications and complete details. You canobtain this information directly from the NFPA.

National Fire Protection Agency
Batterymarch Park
Quincy, MA 02269
1-800-344-3555
1-617-770-3000
www.nfpa.org

HEARTH REQUIREMENTS & FLOOR PROTECTION
Ensure you protect combustible flooring with a covering of noncombustible material. The Hipster 14 does not
require an insulated hearth pad. The minimum floor protection must be met under the stove and extend beyond the stove as follows:
The minimum floor protection for US installations is 33in x 31-1/2in.
The minimum floor protection for installations in Canada is 43in x 40in.

Installing the stove in a room with Luxury Vinyl Plank (LVP) or Luxury Vinyl Tile (LVT) flooring requires extra consideration from the stove to the LVP or LVT flooring. Some LVP and LVT flooring begins to warp at 110° Fahrenheit. Each installation and flooring specification is different. Consult the flooring manufacturer for maximum temperature recommendations. Additional shielding to prevent warping may be necessary depending on the flooring used.

COMBUSTIBLE SURFACE REQUIRED CLEARANCES

Note: Dimensions shown in the following figures are from the body of the stove unless otherwise indicated.
It is very important to follow minimum clearances for chimney connectors to combustibles such as walls and ceilings when installing the stove near combustible surfaces.

| Parallel| Corner| Corner
---|---|---|---
Clearances| A| B| C| D| E| F
Single wall Connector – Inc. Rear Heat Shield| 14”-36cm| 13-3/4”-

35cm

| 18-5/8”-

47cm

| 25.5”-65cm| 7”-18cm| 17-1/4”-

44cm

Single Wall Connector – With Blower Kit Shield| 14”-36cm| 13-3/4”-

35cm

| 18-5/8”-

47cm

| 25.5”-65cm| 7”-18cm| 17-1/4”-

44cm

Double Wall Connector – Inc. Rear Heat Shield| 14”-36cm| 9-3/4”-25cm| 14-5/8”-

37cm

| 25.5”-65cm| 7”-18cm| 17.25”-44cm
Double Wall Connector – With Blower Kit Shield| 14”-36cm| 9-3/4”-25cm| 14-5/8”-

37cm

| 25.5”-65cm| 7”-18cm| 17.25”-44cm
Single Wall Connector – No Rear Heat Shield| 14”-36cm| 15-1/2”-

40cm

| 20-3/8”-

52cm

| 25.5”-65cm| 14”-36cm| 25.5”-65cm
Alcove W/Sgl or Dbl Wall Conn – Inc. Rear Heat Shield| 14”-36cm| 13-3/4”-

35cm

| 18-5/8”-

47cm

| 25.5”-65cm| See NFPA-211
Alcove W/ Sgl or Dbl Wall Conn – With Blower Kit Shield| 14”-36cm| 13-3/4”-

35cm

| 18-5/8”-

47cm

| 25.5”-65cm| See NFPA-211
Alcove Clearances (inches)| Unprotected Surfaces| Protected Surfaces (NFPA-211)
---|---|---
Minimum alcove width| 51.25” – 131cm| See NFPA-211
Min. Alcove ceiling from floor with single wall connector| 56” – 142.3cm| See NFPA-211
Min. Alcove ceiling from floor with double wall connector| 56” – 142.3cm| See NFPA-211

FOR BLOWER KIT, USE KIT #96-57400

| Single Wall Pipe| Double Wall Pipe
---|---|---
Through the wall top flue exit| With Blower Kit Shield **| Inc. Rear Heat Shield| With Blower Kit Shield**| Inc. Rear Heat Shield
A| 13.75”

(35cm)

| 13.75” (35cm)| 9.75” (25 cm)| 9.75” (25 cm)
B| 18-5/8”” (47

cm)

| 18-5/8” (47

cm)

| 14-5/8” (37cm)| 14-5/8” (37cm)

*For double wall pipe clearance to ceiling,
refer to pipe manufacturer specifications.
** FOR BLOWER KIT, USE KIT #96-57400

See Parallel Clearance to Combustibles for clearances to the sides of the stove.

CHIMNEY CONNECTOR SYSTEMS AND CLEARANCES FROM COMBUSTIBLE WALLS FOR RESIDENTIAL HEATING APPLIANCES

A. Minimum 3.5in thick brick masonry all framed into combustible wall with a minimum of 12in. brick separation from clay liner to combustibles. The fire clay liner shall run from outer surface of brick wall to, but not beyond, the inner surface of chimney flue liner and shall be firmly cemented in place.

B. Solid-insulated, listed factory-built chimney length of the same inside diameter as the chimney connector and having 1in. or more of insulation with a minimum 9in. air space between the outer wall of the chimney length and combustibles.

C. Sheet steel chimney connector, minimum 24 gauge in thickness, with a ventilated thimble, minimum 24 gauge in thickness, having two 1in. air channels, separated from combustibles by a minimum of 6in of glass fiber insulation. Opening shall be covered, and thimble  supported with a sheet steel support, minimum24 gauge in thickness.

D. Solid insulated, listed factory-built chimney length with an inside diameter 2in. larger than the chimney connector and having 1in. or more of insulation, serving as a pass-through for a single wall sheet steel chimney connector of minimum 24 gauge thickness, with a minimum 2in. air space between the outer wall of  chimney section and combustibles. Minimum length of chimney section shall be 12in. chimney section spaced 1in. away from connector using sheet steel support plates on both ends of chimney section. Opening shall be covered, and chimney section supported on both sides with sheet steel supports securely fastened to wall surfaces of minimum 24-gauge thickness. Fasteners used to secure chimney section shall not penetrate chimney flue liner.

OUTSIDE AIR SUPPLY

(Optional Kit #96-53400) You can connect an outside air source directly to this stove using an optional outside air kit. The advantage of providing outside air directly to the stove is that the air used by the stove for combustion is taken from outside the residence rather than from within the room where the stove is located.
The outside air kit for this stove allows for the direct connection of the stove’s air intake to a minimum 3″ (76 mm) diameter duct (supplied by others) which leads to the outside of the house. When considering placement of the duct from the outside of the house to the hearth, keep in mind the need to avoid structural members of the house. The outside air kit  attaches to the underside of the stove. Refer to theinstructions provided with the kit for installation.  An adaptor for 4” duct is available if needed. KIT #90-53308
When using an outside air kit in Canada, the stove must be attached to your home’s floor. Use the shipping clips that came with the stove and fastenerslong enough to attach securely to the subfloor. (The clips and fastener heads may be painted to minimize visibility).

The International Residential Code (IRC) does not allow the outside air duct to terminate higher than the appliance. Some building officials restrict vertical rise in the duct’s termination. Ambiance recommends the  termination be at the same level, or lower than the airintake on the stove. When using an outside air kit in Canada, a damper allowing 100% closure shall be installed.
Locate the termination of the duct on the outside wall of the home in such a manner to avoid the possibility of obstruction by snow, leaves or other material. Screen the termination using ¼” x ¼” mesh rodent screen and cover it with a rain/wind proof hood (flex pipe, outside termination, mesh, and hood supplied by others) Contact your dealer for availability.

VENTING COMPONENTS & CONFIGURATION REQUIREMENTS

• DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE USED BY ANOTHER APPLIANCE
• Single wall connector that is at least 24 MSG or 25 MSG blued steel stovepipe.
• Double wall connector (Rear pipe) which is used with a listed, factory-built “Type HT” chimney or with a masonry chimney to reduce clearances, is available from several manufacturers, your dealer can help you choose. Some air insulated connector pipe models recommended are Simpson Dura Vent DVL and Metalbestos DS. Security, GSW and Ameritec also have acceptable Rear connector pipe.
• When used in a mobile home, a spark arrester is required. (See page 18)
• The chimney connector cannot pass through a floor or ceiling, nor any attic or roof space, closet or similar concealed space. Where venting requires passage through a wall or partition of combustible construction, the installation must conform to NFPA Code 211 or CAN/CSA – B365.
• Be sure to follow the manufacturer’s instructions to maintain an effective vapor barrier at the location where the chimney of other component penetrates the exterior of the structure
• It is very important to follow minimum clearances for chimney connectors to combustibles such as walls and ceilings when installing the stove.
  Typical chimney connector clearances are outlined below. The single wall clearances are generic; the double wall clearances shown are specifically for Simpson DuraVent DVL and may vary with other brands. Check the specifications from the manufacturer of your connector.

COMPONENTS OF A VENTING SYSTEM
The complete venting system consists of several components: chimney connector, wall thimble, wall pass-through, chimney, and liner. It is absolutely necessary that you install all of these components and maintain the clearances to combustibles discussed earlier to ensure a safe stove installation. To protect against the possibility of a house fire, you must properly install and constantly maintain the venting system in good condition. Be sure to inspecthe chimney and chimney connector and keep it clean.
Upon inspection, immediately replace rusted, cracked, or broken components. Failure to follow these instructions and specified components or using make- shift compromises can result in fire, propertydamage, bodily injury, and even death.

• The chimney connector is the stovepipe from the woodstove to the chimney. The chimney connector stovepipe is 6″ (152 mm) diameter, 24 MSG or 25 MSG blued steel connector pipe. Do not use aluminum or galvanized steel pipe – they  cannot withstand the extreme temperatures of a wood fire.
• The thimble is a manufactured (or siteconstructed) device installed in combustible walls through which the chimney connector passes to the chimney. It keeps the walls from igniting. You must use a wall thimble when installing a chimney connector through a combustible wall to the chimney.
• A wall pass-through (or chimney support package) also keeps the walls from igniting. You must use one when connecting through a wall or ceiling to a prefabricated chimney.
• Only install this stove to a lined masonry chimney or an approved high temperature prefabricated residential type building heating appliance chimney. Do not connect this stove to a chimney serving another appliance; you will compromise the safe operation of both the wood stove and the connected appliance.
• A liner is the UL 1777 or ULC S635 (for factory built fireplace or masonry) chimney.

You must connect your stove to a chimney comparable to those recommended in this manual.
Do not use stovepipe as a chimney. Use stovepipe for freestanding installations only to connect the stove to a proper chimney.

• WARNING: DO NOT CONNECT THIS APPLIANCE TO ANY AIR DISTRIBUTION DUCT OR SYSTEM.

INSTALLING A VENTING SYSTEM

Attach stovepipe sections to the flue collar and to each other with the crimped end toward the stove. If creosote builds up, this allows the creosote to run into the stove and not on the outside of the stovepipe or onto the stove.

Secure all joints, including attaching the stovepipe to the stove’s flue collar, with three sheet metal screws.
Install #10 x 1/2″ (3 mm x 13 mm) sheet metal screws into the holes pre- drilled in the flue collar.
Disregarding the screws can cause joints to separate from the vibrations that result from a creosote chimney fire.
You can simplify connecting stovepipe by using additional accessories such as telescoping pipes, slip-connectors or clean-out tees. These accessoriesease the periodic inspection of your chimney, as well as allow you to dismantle the stovepipe easily(without moving the stove).
Install the stove as close as practical to the chimney, while maintaining all proper clearances. Install stovepipe that is as short and as straight as possible. Horizontal runs of stovepipe must always rise away  from the stove at a minimum of 1/4″ per foot(21mm/m).
We do not recommend long runs of stovepipe to increase heat dispersal. Longer lengths of stovepipe, or more connecting elbows, than necessary increase the chances of draft resistance and the accumulationof creosote buildup.
In general, you do not need to install a stovepipe damper with the Hipster 14. Some installations, however, could benefit from a stovepipe damper,  such as a tall chimney which can create a higherthan-normal draft. In such cases, a damper can helpregulate the draft. The Hipster 14 requires a draft between 0.06″ and 0.1″ WC. For drafts above 0.1″  WC, install a stovepipe damper. Check the draft atstove installation time.
Remember, the NFPA recommends minimum clearances for chimney connectors to combustibles such as walls and ceilings. Once the stove is installed at safe distances from these combustible surfaces, it is also important to maintain these connector clearances for the remainder of the installation.

CONNECTING THE STOVE TO A CHIMNEY

You can install your Hipster 14 to a prefabricated metal chimney, or to a masonry chimney.
This room heater must be connected to (1) a listed Type HT (2100° F) chimney per UL 103 or ULC S629, or (2) a code-approved masonry chimney with a flue liner. The chimney size should not be less than the flue collar, or more than three times greater than the cross-sectional area of the flue collar.
We recommend installing a cleanout tee where possible to simplify chimney cleaning and maintenance.

Connecting to a Prefabricated Metal Chimney
There are two ways to install a prefabricated metal chimney:

• An interior installation where the chimney passes inside the residence through the ceiling and roof.
• An exterior installation where the chimney passes  through the wall behind the stove then up the outside of the residence.

Whenever possible, choose an interior chimney. An interior chimney heats up quickly and retains its heat; this promotes a better draft and discourages the formation of creosote. An exterior chimney does not benefit from the warmth of the building, so it typically operates at lower flue temperatures than an interior chimney and may experience increased creosote accumulation.
When connecting the Hipster 14 to a prefabricated metal chimney, you must follow, precisely, the manufacturer’s installation instructions. Use only Type HT (2100° F), prefabricated metal chimneys listed per UL 103 or ULC S629 standards.
Ensure the size of the prefabricated chimney’s flue is appropriate for the Hipster 14. Hipster 14 requires a 6″ (152 mm) inside diameter flue for new installations.
A 6” diameter flue provides adequate draft and performance. You can use an 8″ (203 mm) diameter existing flue with a reducer. An oversized flue  contributes to creosote accumulation. (In this case, bigger is NOT better.)
When purchasing a prefabricated chimney to install with your stove, ensure you also purchase from the same manufacturer the wall pass-through (or ceiling support package), “T” section package, fire-stops (when needed), insulation shield, roof flashing, chimney cap, and any other required accessories.
Follow the manufacturer’s instructions when installing the chimney and accessories. In addition, ensure yo  maintain all manufacturers’ recommendations for the proper clearances to the chimney.

Connection to a Masonry Chimney
Consider two primary elements when connecting your stove to a masonry chimney: the chimney itself and the thimble where the stovepipe connects to the chimney. Use only code approved masonry chimneys containing a proper flue liner.
Before connecting to a masonry chimney, hire a professional to examine the chimney for cracks, loose mortar, and other signs of deterioration and blockage.
If the chimney needs repair, complete them before installing and using your stove. Do not install your stove until the chimney is safe for use.

Ensure the chimney’s cleanout is complete and working properly. To avoid a loss of draft, the cleanout door must close completely and provide a tight seal.
If the cleanout door leaks, the chimney will cool, your stove will perform poorly, and creosote can form.
Ensure the size of the chimney’s flue is appropriate for this stove and that it is not too large. Use a masonry chimney with a maximum 6” Diameter or 8″ x 8″ (203 mm x 203 mm) tile size for best results. Anoversized flue contributes to the accumulation of creosote.
Use the following checklist to ensure that your masonry chimney meets these minimum requirements:

MASONRY CHIMNEY WALL CONSTRUCTION:

• Mortared brick or modular block at least 4″ (102 mm) thick – must use liner
• A mortared rubble or stone wall – must use liner

FLUE LINER OPTIONS:

• Tile – minimum wall thickness of 5/8″ (16 mm), installed with refractory mortar, and with at least 1″ (25 mm) air space around the liner
• Stainless steel – UL listed 6” diameter, insulated or wrapped liner, or the space around the liner filled with vermiculite or suitable material (these
• keep the liner warmer for better performance)
• Ensure any equivalent flue liner is a listed chimney liner system meeting type HT requirements or other approved material.

INTERIOR CHIMNEY REQUIREMENTS:

• Must have at least 2″ (51 mm) clearance to combustible materials
• Must install fire stops at the spaces where the chimney passes through floors and/or ceiling
• Any insulation material must be at least 2″ (51 mm) from the chimney

EXTERIOR CHIMNEY REQUIREMENTS:

• At least 1″ (25 mm) clearance to combustible materials

CHIMNEY HEIGHT REQUIREMENTS (SEE FIGURE 9):

• At least 3 feet (0.9 m) higher than the highest part of the roof opening through which it passes.
• At least 2 feet (0.6 m) higher than any part of the roof within 10 feet (3 m) measured horizontally from the top of the chimney.

The recommended minimum chimney height for top of stove installation is 16 feet (4.9 m) off the floor or 13 feet 7 1/4 inches (4.1 m) from the top of the stove. For rear exit connection, the recommended minimum chimney height is 19 feet (5.8m) off the floor or 16 feet 7 1/4 inches (5.0m) from the top of the stove. The recommended maximum chimneyheight is 30 feet (9m). The Hipster 14 requires a draft between -0.06” and -0.15” water column.
Ensure your chimney is long enough to provide the  minimum draft, and use a damper if your installation has a required chimney height that provides too much draft.

INSTALLING IN A MOBILE HOME

Follow these special requirements for installing your stove in a mobile home.

• Install the stove in accordance with 24 CFR, Part 3280 (HUD)

• An outside air kit must be used in all mobile home installations. See page 12 for details.

• Permanently attach the stove to your mobile home’s floor. Use the shipping clips that came with the stove and fasteners long enough to attach securely to the subfloor. (The clips and fastener heads may be painted to minimize visibility).

• Install a Mobile Home Chimney & Connector
  Kit*.
  Each kit must include:
  Stainless spark arrester cap, storm collar, Adjustable vented flashing – 0/12 – 6/12, Two 24” chimney pipes, 24” support box with built-in starter section and trim.

• Install a Mobile Home Chimney and Connector Kit  conforming to US/UL103 or CAN/ULC-S629, Standard forFactory-Built Chimneys.

  • WARNING: DO NOT INSTALL IN A SLEEPING ROOM IN A MOBILE HOME.

  • CAUTION: MAINTAIN THE STRUCTURAL INTEGRITY OF THE MOBILE HOME WALLS, FLOOR, CEILING, AND ROOF WHEN INSTALLING AND USING YOUR STOVE.

  • FAILURE TO FOLLOW THESE INSTRUCTIONS AND SPECIFIED COMPONENTS OR USING MAKE-SHIFT COMPROMISES CAN RESULT IN FIRE, PROPERTY DAMAGE, BODILY INJURY, AND EVEN DEATH.

  • Burning any fuel other than wood in this unit could generate dangerous levels of carbon monoxide within the living space.

  • THE FRONT DOOR MUST REMAIN CLOSED WHEN IN OPERATION EXCEPT FOR START UP AND LOADING. Leaving the door open during use could cause any smoke or fire detectors in the home to be set off or a fire could escape the firebox and start the room on fire.

  • If this unit is installed in a mobile home, care must be taken to ensure adequate air is available. If not  enough air is available it could starve the room of all the oxygen. (See page 27 for more details)
    

  • CAUTION: REMOVE THE CHIMNEY WHEN TRANSPORTING THE MOBILE HOME!

  • Be sure to follow the manufacturer’s instructions to maintain an effective vapor barrier at the location where the chimney of other component penetrates the exterior of the structure

OPERATION

Once your Hipster 14 is installed, you are ready to light a fire.
Every installation, season’s firewood, and operator’s technique vary. Learn how to use your stove most efficiently for your installation. We can give you the basic principles, but only you can ensure maximizing  the potential of your stove while also operating it safely.

• WARNING: HOT WHILE IN OPERATION! KEEPCHILDREN, PETS, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.
  Read this entire chapter before lighting your first fire. It explains the controls and features of your wood stove, how to choose firewood, and how to use your stove on a daily basis.

CONTROLS AND FEATURES

Before lighting any fires, become familiar with the location and operation of your stove’s controls and features and learn how to use them (See Figure 10). For your own safety, do not modify these features in any way. We recommend you use fireplace gloves when the stove is in operation and hot.

FRONT DOOR HANDLE: The firebox door allows you to load wood into your stove; a wood handle operates the door. To open the door, pull up on the handle and swing the door away from the stove. To latch the door, push the door tightly towards the firebox then continue to push the handle in and down until it latches shut. Gently pull on the door handle to make sure it is properly latched.

PRIMARY AIR CONTROL: The primary air control lever is located under the ash lip. The primary air control allows you to regulate the amount of air entering the firebox. Generally, the more air allowed into the firebox, the faster the rate of burn and the higher the heat output; conversely, less air creates a slower burn, with lower heat output. For maximum airflow, pull the lever out as far as possible; move the lever inwards as far as possible for minimum airflow (does not close completely).

BYPASS HANDLE: The bypass handle controls the bypass door inside the stove. When the handle is pointed towards the front of the stove, the bypass door is open, and when the handle is pointed towards the rear of the stove, the bypass door is closed. The bypass door directs the flow of combustion products through or around the catalytic combustor. When the bypass handle is open, combustion products are directed around the catalytic combustor. The bypass handle should be open when first staring a fire until the catalytic combustor heats up to activation temperature, and whenever opening the front door to load the stove.
When the bypass handle is closed, combustion products are directed through the catalytic combustor. The bypass handle should be closed once the catalytic combustor heats up to activation temperature, and remain closed whenever the stove is burning and in the active temperature range.

CATALYST THERMOMETER : The catalyst thermometer monitors the downstream temperature of the catalysts, and indicates when the stove is in the active range for the catalysts. When the stove is in the “active” range, the bypass handle should be closed. When the stove is in the “Inactive” range, the bypass handle should be opened until the stove heats up. If the thermometer is in the “Too Hot” range, keep the door closed, fully close the air control, and allow the stove to cool down until the thermometer falls into the “Active” Range. Once the catalyst thermometer has reached the active range, heat generated from burning smoke keeps the catalysts warm and active as long as fuel remains in the stove. The Hipster 14 typically operates in the 800 ⁰F to 1300 ⁰F range.

CHOOSING FIREWOOD

he Hipster 14 Model 8240 Wood Heater. This stove is not designed to burn other fuels.

• CAUTION: DO NOT USE CHEMICALS OR FLAMMABLE FLUIDS TO START THE FIRE. DO NOT USE CHARCOAL, PELLETS, COAL, ARTIFICIAL LOGS OR ANY OTHER MATERIALS AS FUEL; THEY ARE NOT SAFE. DO NOT BURN GARBAGE OR FLAMMABLE FLUIDS.
• THE USE OF UNAUTHORIZED FUEL SUCH AS COAL COULD PRODUCE HIGH LEVELS OF CARBON DIOXIDE IN THE LIVING SPACE. AT HIGHLEVELS CARBON DIOXIDE COULD RESULT IN PERSONAL INJURY OR DEATH.
  The quality of your firewood directly affects heat output, duration of burn and performance of your stove. Softwoods generally burn hotter and faster, while hardwoods burn longer and produce better coals. Density and moisture content are two critical factors to consider when purchasing wood.

The following is a list of some wood species and their relative BTU (British Thermal Unit) content. The  higher the BTU content, the longer the burn. Firewoodwith higher BTUs is generally ideal for a wood stove.
Burn untreated wood only. Other materials such as wood preservatives, metal foils, coal, plastic, garbage, sulphur, or oil may damage the catalysts.

Wood Heat Value: Sorted By Btu Content

Common Name| Lb/ cord| MBTU/ cord
High
Osage Orange (Hedge)| 4,728| 32.9
Hickory, Shagbark| 4,327| 27.7
Hop Hornbeam (Ironwood)| 4,267| 27.3
Beech, Blue (Ironwood)| 3,890| 26.8
Birch, Black| 3,890| 26.8
Locust, Black| 3,890| 26.8
Hickory, Bitternut| 3,832| 26.7
Locust, Honey| 3,832| 26.7
Apple| 4,100| 26.5
Mulberry| 3,712| 25.8
Oak, White| 4,012| 25.7
Medium High
Beech, European| 3,757| 24
Maple, Sugar| 3,757| 24
Oak, Red| 3,757| 24
Ash, White| 3,689| 23.6
Birch, Yellow| 3,689| 23.6

Medium

Juniper, Rocky Mtn

Elm, Red

| 3,150

3,112

| 21.8

21.6

Coffee tree, Kentucky| 3.112| 21.6
Hackberry| 3,247| 20.8
Tamarack| 3,247| 20.8
Birch, Gray| 3,179| 20.3
Birch, White (Paper)| 3,179| 20.3
Walnut, Black| 3,192| 20.2
Cherry| 3,120| 20
Ash, Green| 2,880| 19.9
Cherry, Black| 2,880| 19.9
Elm, American| 3,052| 19.5
Elm, White| 3,052| 19.5
Sycamore| 2,808| 19.5
Ash, Black| 2,992| 19.1
Maple, Red| 2,924| 18.7
Fir, Douglas| 2,900| 18.1
Medium Low
Boxelder| 2,797| 17.9
Alder, Red| 2,710| 17.2
Pine, Jack| 2,669| 17.1
Pine, Norway (Red Pine)| 2,669| 17.1
Pine, Pitch| 2,669| 17.1
Catalpa| 2,360| 16.4
Hemlock| 2,482| 15.9
Spruce, Black| 2,482| 15.9
Pine, Ponderosa| 2,380| 15.2
Low
Aspen, American| 2,290| 14.7
Butternut (Walnut, White)| 2,100| 14.5
Spruce| 2,100| 14.5
Willow| 2,100| 14.5
Fir, Balsam| 2,236| 14.3
Pine, White (Eastern,| 2,236| 14.3
Western)| |
Fir, Concolor (White)| 2,104| 14.1
Basswood (Linden)| 2,108| 13.8
Buckeye, Ohio| 1,984| 13.8
Cottonwood| 2,108| 13.5
Cedar, White| 1,913| 12.2

Moisture content also plays a key role in the performance of your stove. Wood freshly cut from a living tree (green wood) contains a great deal of moisture. As you might expect, green wood burns poorly. You must season green wood before using it in your wood stove. To season green wood properly, split, stack, and allow it to air dry for a period of one year. Green wood may provide less than 2000 Btu per pound, whereas dry wood can provide up to 7000 Btu per pound.

Stack the firewood on skids or blocks to keep it off the ground, cover only the top of the stack. Plastic or tarps that cover the sides of the woodpile trap moisture and prevent the wood from drying. As for  stacking, an old Vermonter said, “The spacesbetween the logs should be large enough for a mouse to get through, but not for the cat that’s chasing it.”

• CAUTION: DO NOT STORE FIREWOOD WITHIN THE STOVE’S SPECIFIED CLEARANCES TO COMBUSTIBLE MATERIALS.

BUILDING A FIRE

Once you understand the controls of your wood stove and have the appropriate firewood, you are ready to start a fire.

• WARNING: NEVER USE GASOLINE, GASOLINETYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR ‘FRESHEN UP’ A FIRE IN THIS HEATER. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IT IS IN USE.

BREAKING IN YOUR WOOD STOVE

It is imperative that your stove is “broken in” gradually. Soapstone must be “seasoned”; over-firing a new stove may cause soapstone to crack or may damage other stove parts. Natural moisture in the freshly quarried soapstone must be driven out slowly to minimize the “shock” to the stone of its first exposure to high firebox temperatures. In addition, the asbestos-free furnace cement must be cured slowly to ensure adequate sealing and bonding.
When you light your first fires, the woodstove will emit some smoke and fumes. This is normal “off-gassing” of the paints and oils used when manufacturing the woodstove. If you find it necessary, open a few  windows to vent your room. The smoke and fumeswill usually subside after 10 to 20 minutes of operation. The odor and smoke will end once the stove is “cured”.
The first few fires of the season may produce other odors from impurities that exist in the area immediately surrounding the stove. Some potential impurities are cleaning solvents, paint solvents, cigarette smoke, and soot from scented candles, pet hair, dust, adhesives, a new carpet, and new textiles.

These odors will dissipate over time. You can alleviate these odors by opening a few windows or otherwise creating additional ventilation around your stove. If any odor persists, contact your dealer or an authorized service technician.
If you adhere to the operating procedures in this  manual, the steel, cast iron, and soapstone components of your stove will give you many years oftrouble-free use. With use, the color of the soapstone may change and small fractures may appear on the surface. These changes do not affect the function of the stove. If a panel breaks completely, it must be replaced
Avoid the following conditions that can cause the glass, soapstone, steel or cast iron pieces to break:

• Do not throw wood into the stove.
• Do not use the door as a lever to force wood into the stove.
• Do not load wood encrusted with ice into a burning stove – the thermal shock can cause damage.
• Do not use a manufactured log grate or otherwise support the fuel. Burn the fire directly on the floor of the firebox.

Protect your hearth
While your stove radiates heat slowly and evenly when in use, it also absorbs moisture condensations when not in use. Specifically, true with a brand-new stove, but also for stoves during the off season, your stove and chimney flue has moisture in it. During the early stages of use and during certain heating conditions, this condensation can turn to a liquid. This dark liquid can find a way through the bottom of your stove and onto your hearth. We recommend placing some pieces of aluminum foil or other noncombustible material in the area around each of the legs of the stove temporarily to catch this liquid until the moisture has been removed from the heating system. As the system becomes seasoned these can be removed for normal use.

BUILDING A BREAK IN FIRE

1. Open the bypass handle. Open the front door and place five or six double sheets of tightly twisted newspaper in the center of the firebox. Arrange kindling in a crisscross pattern over the newspaper. Kindling should be approximately ten pieces, 1/2″ (13 mm) in diameter and 10″ to 16″ (254 mm to 457 mm) long.
2. Fully open the primary air control by pulling the control handle towards you, away from the firebox.
3. Light the paper under the kindling. Leave the door slightly ajar momentarily until the kindling has started to burn and draft begins to pull.
4. Close the door and allow the fire to burn. Keep the door closed while the stove is in use.
5. KEEP A WATCHFUL EYE ON YOUR STOVE to maintain a steady, low-heat fire. Your first fire should make the stove warm but not hot to the touch. Visible steam, or boiling moisture and hissing indicate the soapstone is too hot. At most, a few small chunks of wood should be added to the fire to reach safe break-in temperatures.
6. Once the stove is warm but not hot to the touch, close the primary air control by pushing it fully inward toward the stove to allow the fire to die out completely.
7. Let the stove return to room temperature. Your first fire and first fire each season thereafter should be built and maintained as outlined above.
   Your patience will be rewarded by a properly seasoned stove.

• NOTE: The cool flue gas temperatures present during the break-in procedure may cause rapid creosote build-up. The door glass may also get dirty. A good hot fire will clean it. We recommend a visual inspection (and cleaning if necessary) of your stovepipe and chimney once the break-in procedure is completed.

NORMAL OPERATION

BUILDING A FIRE FOR EVERYDAY USE

1. Open the bypass handle. Open the front door and place five or six double sheets of tightly twisted  newspaper in the center of the firebox. Arrange kindling in a tee-pee configuration over the newspaper. Use approximately 10 pieces of kindling, 1/2″ (13 mm) in diameter and 10″ to 16″ (254 mm to 406 mm) long.

2. Fully open the primary air control by pulling the lever completely out, away from the firebox.

3. Light the paper under the kindling. Leave the front door slightly ajar momentarily until the kindling begins to burn and draft begins to pull.

4. Close the door and allow the fire to burn.

5. Once the kindling is burning, open the front door and add logs, small at first, to build the fire up. Ensure you keep the logs away from the glass in front in order for the air-wash system to work properly. Keep the front door closed while the stove is in use.
   CAUTION: DO NOT BUILD THE FIRE TOO CLOSE TO THE GLASS. KEEPING THE FIRE TOWARDS THE CENTER OF THE FIRE BOX WILL KEEP COALS FROM BUILDING UP AGAINST THE GLASS DURING RELOADING.

6. Once the fire is burning well, and the catalyst thermometer indicates that the stove is in the active range, close the bypass handle. Now the  combustion products are passing through thecatalytic combustor, and your stove will beburning at its optimal efficiency.

7. After closing the bypass door, allow the stove to run on a high setting for around 20 minutes to ensure the catalytic combustor stays in the active range. This will also allow the fire to burn off any residue on the door glass from any previous lowburn fires

8. Use the primary air control to regulate the desired rate of burn. Pull the handle towards you for a higher burn rate, and push the handle towards the stove for a lower burn rate. The air control does not close completely.

Note: Always remember to open the bypass handle before opening the front door. When opening the front door to reload or re-arrange logs, it is advisable to open the door just a crack, pause for a moment then open the door completely. This procedure allows the firebox to clear of smoke before the door is open fully.
In addition, reloading on a bed of hot, red coals reduces smoking time and brings fresh fuel up to a high temperature rapidly. During the refueling and rekindling of a cool fire, or a fire that has burned down to the charcoal phase, operate the stove at a medium to high firing rate for about 10 minutes to ensure that  the catalysts reach approximately 600 °F. Once thecatalysts reach operating temperature, the bypass handle can be closed. When reloading the stove, try to keep an open path behind the Lower Primary Air Opening (LPAO). It is helpful to leave a small valley in the coal bed behind the LPAO to insure faster relighting.

CATALYTIC COMBUSTOR OPERATION

The Hipster 14 uses a catalytic combustor to ensure highly clean and efficient burns. The catalytic  combustor is made from a stainless steel corrugationthat is coated with a catalytic material. The catalytic

combustor becomes active around 500 ⁰F (260⁰C), helping to burn up smoke and any remaining particles  that were not fully burned in the firebox. During the startup of a cold stove, a medium to high firing ratemust be maintained for about 20 minutes. This ensures that the stove, catalysts, and fuel are all stabilized and at proper operating temperatures.
Even though it is possible to have gas temperatures reach 500 °F (260⁰C) within 2 to 3 minutes after a fire is started, if the fire is allowed to die down  immediately, it may go out or the combustor may stop working. Once the stove and catalytic combustor heat up, heat generated from burning smoke keeps the  catalysts warm and active as long as fuel remains in the stove. You stove will burn the cleanest and most efficiently when the catalysts are in the active range.
There should be little to no visible smoke from your chimney when the catalysts are in the active zone and fully functional.

BURN RATE

This wood heater has a manufacturer-set minimum low burn rate that must not be altered. It is against federal regulations to alter this setting or otherwise operate this wood heater in a manner inconsistent with operatinginstructions in this manual
LOW BURN: Move the air control lever all the way  inward toward the stove. (See figure 13). This closes the air shutter to its minimum opening. A low burn rate over extended periods is not advisable as it can promote the accumulation of creosote. Inspect the venting system frequently if using low burn rates consistently.

MEDIUM LOW BURN: With the primary air control in the low position, pull the air control forward (a little less than 1/4”). A medium-low burn rate is the typical setting and is preferable if the stove is unattended. At this burn rate, a little goes a long way.

MEDIUM HIGH BURN: With the primary air control in the low position, pull the air control forward (a little less than 3/8”)

HIGH BURN: Completely open the primary air control by moving it all the way outward toward the operator.
Fully load the firebox with wood on a bed of hot coals or on an actively flaming fire. To minimize creosote accumulation, run the stove on high once or twice daily for 35 to 45 minutes to fully heat the stovepipe and chimney.

CAUTION: Do not burn fuel other than cordwood in your stove.

OVER-FIRE CAUTION

Over-firing means the stove is operating at temperatures above normal temperatures reached  during High Burns outlined in the BURN RATEsection. Carefully avoid over-firing, as it will damage  the stove. Symptoms of chronic over-firing caninclude warped components, short burn times, a roaring sound in the stove or stovepipe, and discoloration of the stovepipe. A properly installed stove using fuel and following operating procedures as outlined in this manual should not over-fire.
Excessive draft, inappropriate fuel, and operator error can cause over-firing. Correct an over-fire situation as follows:

• EXCESSIVE DRAFT: Contact your local dealer to have a draft reading taken. Any draft in excess  of 0.1 WC requires a damper in the stovepipe.  Some installations may require more than onedamper.

• INAPPROPRIATE FUEL: Do not burn coal; kiln dried lumber, wax logs, compressed wood, highly volatile fuels or combustibles, or anything other than natural cordwood.

• OPERATOR ERROR: Ensure all the gaskets are in good condition. Replace worn out or compressed gaskets. Only burn the stove with the firing and ash doors in the closed position.
  If you suspect your stove is over-firing, discontinueuse and contact your dealer immediately. Damage caused by over-firing is not covered by your warranty. Results of over-firing can include warped or burned out internal parts, cracked refractory panels, discolored or warped external parts, and damaged finish.

• ANY SIGNS OF OVER-FIRING WILL VOID YOUR WARRANTY!

• THE FRONT DOOR MUST REMAIN CLOSED WHEN IN OPERATION

REMOVAL AND DISPOSAL OF ASHES

You can leave a thin layer of ashes in the firebox if preferred. Allow fire to die down or go out completely.
It is important to prevent ashes from building up around the front door opening or they will spill out, or they can pack into the gasket channel and prevent proper sealing. To remove ashes, use a fireplace shovel. Avoid removing large live coals by pushin them to the side and removing only the finer ash with a shovel.
Disposal of ashes – Ashes should be placed directly into a metal container with a tight fitting lid. Do not place any other items or trash into the metal container. Do not pour water into the container.
Replace the container’s lid and allow the ashes to cool. Never place the ash disposal container on a  combustible surface or vinyl flooring, as the containercould be hot!
Pending disposal, place the closed ash container on a noncombustible floor or on the ground outside, well away from all combustible materials, liquid fuels, or  vehicles. Retain ashes in the closed container until allcoals thoroughly cool.
If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have thoroughly cooled.
NEVER place ashes in wooden or plastic containers, in trashcans with other trash, or in paper or plastic bags, no matter how long the fire has been out. Coals within a bed of ashes can remain hot for several days once removed from the firebox.

MAINTENANCE

CATALYTIC COMBUSTOR INSPECTION AND
REPLACEMENT PROCEDURES

• WARNING: THIS WOOD HEATER CONTAINS A CATALYTIC COMBUSTOR, WHICH NEEDS  PERIODIC INSPECTION AND REPLACEMENT FORPROPER OPERATION. IT IS AGAINST FEDERAL REGULATIONS TO OPERATE THIS WOOD  HEATER IN A MANNER INCONSISTENT WITH OPERATING INSTRUCTIONS IN THIS MANUAL, OR IF THE CATALYTIC ELEMENT IS DEACTIVATED OR REMOVED

It is important to periodically monitor the operation of the catalytic combustor to ensure that it is functioning properly and to determine when it needs to be replaced. A non-functioning combustor will result in a loss of heating efficiency, and an increase in creosote and emissions. Following is a list of items that should be checked on a periodic basis  -Combustors should be visually inspected at leastthree times during the heating season to determine ifphysical degradation has occurred. Actual removal of the combustor is not recommended unless more detailed inspection is warranted because of decreased performance. If any of these conditions exists, refer to Catalyst Troubleshooting section of this owner’s manual.
-This catalytic (or hybrid) heater is equipped with a thermometer to monitor catalyst operation. Properly functioning combustors typically maintain temperatures in excess of 500 °F, and often reach temperatures in excess of 1,000 °F. If catalyst temperatures are not in excess of 500 °F, refer to the Catalyst Troubleshooting section of this owner’s manual.

-You can get an indication of whether the catalysts are working by comparing the amount of smoke leaving the chimney when the smoke is going through the combustor and catalysts light-off has been achieved, to the amount of smoke leaving the  chimney when the smoke is not routed through thecombustor (bypass mode).

1. Light stove in accordance with operator’s instructions
2. With smoke routed through the catalysts, go outside and observe the emissions leaving the chimney.
3. Engage the bypass mechanism and again observe the emissions leaving the chimney.
   Significantly more smoke will be seen when the exhaust is not routed through the combustor (bypass mode)

INSPECTING THE CATALYSTS AND REMOVING/REPLACING THE BAFFLE

1. Allow the stove and ashes to fully cool.

2. Remove the metal baffle protector by sliding itto the left or right, and then rotating it towards you.

3. Lift up on the right side baffle, and gently pull the left side baffle down and out of the stove CAUTION – Do not force the baffle pieces. Gently adjust the baffle orientation until each side can be removed freely from the stove.
   
   

4. Use a small vacuum nozzle or soft bristled brush to remove any accumulated ash or soot on the face of the catalysts.

5. Inspect the catalysts for any unusual warping, corrosion, or plugged openings.

6. If any unusual conditions are found, remove the catalyst blocks – See replacing the catalysts.

7. Replace the baffles and baffle protector. Installation is the opposite of removal.

8. Ensure that the baffle pieces are pushed together at the center joint.

REMOVING OR REPLACING THE CATALYSTS

Refer to the Catalytic combustor warranty on page 35 for catalyst replacement information. DO NOT OPERATE UNIT WHITOUT CATALYSTS. Only remove the catalysts if required. In general, the lessyou handle the catalysts, the better. If any unusual conditions are found, remove the catalyst blocks

1.  Allow the stove and ashes to fully cool.

2. Loosen, but do not remove the screws securing the rear heatshield. (If stove is so equipped).

3. Remove the heat shield by sliding the screw heads through the slots in the heatshield.

4. Remove the 2 bolts securing the cast iron catalyst access cover, and remove the cover.

5. Inspect the catalysts for visible damage or flyash. If fly ash exists, gently brush the catalysts off with a narrow soft-bristle brush,  or vacuum with a crevice tool.

6.  If fly ash exists, or if there are suspected catalyst performance issues, fully remove the catalysts by gently pulling upwards from the ribs in the cast iron, and then pulling outwards through the catalyst access opening.

7. Inspect the catalysts for any fly ash or  clogging, and remove with a soft bristledbrush or vacuum crevice tool. If extracleaning is needed, follow the guidelines below:
   -You may use compressed air under 35 psi, air only, no chemicals.
   -You may soak the catalysts in a hot water mix (not boiling), 4 parts water, 1 part  vinegar. Rinse with cold water untilvinegar smell is mostly gone.
   -No metal tools such as gun cleaners should be used.
   -No detergents or chemicals.
   

8. Some warping or bowing of the catalysts over time is acceptable. Measure the catalysts in  the middle section – if the dimensions are outside the range shown in Figure 18, replace the catalysts.

9. Once catalyst is confirmed to be acceptable or if using new catalyst, gently push the catalysts into the catalyst opening.

10. Replace catalyst access door.

11.  Heat the stove slowly during your next fire toallow the catalysts to expand and burn in properly

REPLACING THE REFRACTORY STONE AND SECONDARY RISER ASSEMBLY

1.  Allow the stove and ashes to fully cool.
2. Open the front door of the stove and fully clean any ash in the firebox
3. Remove the baffle following the instructionsin “Inspecting the Catalysts and Removing/Replacing the baffle.
4. Remove the side stones one at a time bytipping them towards the inside of the firebox from the top.
5. With side stones and baffle removed, the secondary riser assembly and rear stonescan be lifted up and out of the stove.
6. Installation is the reverse of disassembly.
   Make sure that the secondary riser tube isseated in the pocket at the rear of the bottom casting.

GLASS REPLACEMENT PROCEDURES

• WARNING: DO NOT OPERATE THIS APPLIANCE WITH THE GLASS PANEL REMOVED, CRACKED, OR BROKEN. DO NOT SUBJECT THE DOOR TO  ABUSE, SUCH AS STRIKING OR SLAMMING SHUT.ONLY A QUALIFIED SERVICE PERSON SHOULD REPLACE THE GLASS PANEL.

1. Follow the instructions included with the replacement glass kit.
2. Remove the door.
3. Remove the screws from the glass clips (use penetrating oil if necessary) – Set aside for reinstallation.
4. Carefully lift the damaged glass off the door and discard.
5. Remove any remaining glass and old gasket material.
6. Clean the screw holes and place a small amount of anti-seize compound in each one
7. Install a new glass gasket in the glass gasket groove.
8. Place the new glass onto the door.
9. Important! Center the glass and ensure that the edges of the glass are parallel with the edges ofthe opening.
10. Check glass position again (centered, and parallel), then screw the glass retainer clips with the glass pads back on the door using a crisscross pattern. Tighten the screws no morethan 1/8th of a turn after they seat. The glass will break at this point if not positioned correctly.
11.  Apply a light film of anti-seize lubricant on the door’s hinge pins if needed.
12. Install the door.
13. After 5 or 6 fires, check the glass retainer screws, and retighten if necessary.
    Required Glass Kit : Part Number: 96-58405. Use only 4mm x 329mm x 395mm Ceramic, or Neoceram glass. Contact your Ambiance dealer.

CREOSOTE FORMATION & REMOVAL

When wood burns slowly at low temperatures, it may  produce tar and other organic vapors, whichcombine with expelled moisture to form creosote.
These creosote vapors condense in the relatively cool chimney flue of a slow- burning fire. As a result, creosote residue accumulates on the flue lining.
When ignited, this creosote makes an extremely hot fire, which may damage the chimney or even destroy the house. When burning wood, inspect the chimney connector and chimney at least once every twomonths during the heating season to determine if there is a creosote buildup.

If a creosote build-up occurs, inspect the stovepipe connector and chimney more often, at least monthly  during the heating season to monitor theaccumulation. If a creosote residue greater that 1/4″(6 mm) accumulates, remove it to reduce the risk of a chimney fire.

PREVENTION

Burn the stove with the primary air control fully open for 35 – 45 minutes daily to burn out creosote deposits from within the stove and the venting system.
After reloading with wood, burn the stove with the primary air control fully open for 15 to 20 minutes.  This manner of operation ensures early engagemen of the secondary combustion system that minimizescreosote buildup in the chimney.
If your glass always remains dirty, your operating temperatures are too low or your wood is wet;therefore, there is a higher risk of creosote buildup.
Inspect the venting system at the stove connection and at the chimney top. Cooler surfaces tend to build creosote deposits faster, so it is important to check the chimney at the top (where it is coolest) as well as from the bottom near the stove.

CLEANING

Remove accumulated creosote with a cleaning brush specifically designed for the type of chimney in use.
We recommend you use a certified chimney sweep to perform this service. Contact your dealer for the name of a certified chimney sweep in your area (your dealermay be a certified sweep!).
We recommend that before each heating season you have the entire system professionally inspected, cleaned and repaired, if necessary.

GASKETS

Replace door gasket material every two to threeseasons, or whenever it becomes deteriorated or loose, depending on stove use. If the door seal leaks, a new gasket will ensure a tight seal and improvestove performance.
We recommend you only use Ambiance replacement gaskets when you need to replace your door gasket. Contact your dealer for a gasket kit that includes instructions, and the gasket for your stove.

GLASS

The glass used in our stoves is actually not plain glass, but a tough, clear ceramic material capable of operating at temperatures up to 2300° F. Do not operate the stove with a broken door glass. Do not abuse the front door by striking or slamming.
When necessary, clean the glass. For the inside surface of the glass, we recommend using a damp paper towel dipped in gray ash. Rub the inside of the glass with a circular motion. When all the deposits are removed, clean up with window cleaner or with commercial stove glass cleaners, which are available from your local dealer. Use this type of cleaner for the  outside surface as well. Never attempt to clean theglass while the fire is burning or while the glass is hot.
Remove deposits by following the instructions  provided with the cleaner. Wipe the cleaner off with asoft cloth, or black & white newsprint.

Important: scratching or etching the glass will weaken the integrity of the glass. Do not use a razor blade, steel wool, or any other abrasive material to clean the glass. Use a cleaner specifically manufactured for woodstoves only.

The front door glass is a ceramic, thermal shockresistant glass, made specifically for use in woodstoves. Do not use any replacement glass other than the ceramic glass manufactured and supplied for use in this woodstove. Replacement glass is available through your local dealer.

Replace the door glass immediately if broken or chipped. Contact your local dealer for replacement glass. The glass kit includes instructions and everything needed for the repair. If you replace the glass yourself, wear work gloves and safety glasses.
Required Glass Kit: PN: 96-58405.

TROUBLESHOOTING

COMMON ISSUES

Virtually all woodstove operators experience basic common problems at one time or another. Most are correctable and generally require only a minor adjustment of the stove, installation, or operating technique. In cases where weather conditions dramatically affect stove performance, the problems are typically temporary and solve themselves once the weather changes.
If you question whether your stove is producing adequate heat, the best way to troubleshoot the problem is to monitor the temperature of the stack no more than 12 inches (30 cm) above the flue collar. A 400° F (200° C) stovepipe confirms the stove is supplying sufficient heat. Keep in mind that your house itself will regulate room/house temperatures. How well the walls, floors and ceilings are insulated, the number and size of windows, the tightness of outside doors, and the construction or style of yourhouse (vaulted ceilings or other open spaces which collect large percentages of heat, ceiling fans, etc.) all are determining factors of room temperature.
Your stove’s performance is also dependent on its installation. One common cause of poor performance is an oversized chimney flue. Oversized chimney flues result in decreased draft, which prevents the smoke from rising out the chimney. Oversized flues are also more difficult to heat effectively, especially when burning a high efficiency stove. Cool flue temperatures inhibit the establishment of a strong draft (and encourage the accumulation of creosote).
The lack of a strong draft will cause the fire to die  down and may even force smoke to pour into theroom.
If your chimney is the proper size and a strong draft is not easily established, there is the possibility that the chimney is too cold. Again, hot chimneys promote stronger drafts. Opening a window briefly in the room while lighting the stove may help.

Other draft guidelines are as follows:

An “ AIRTIGHT” HOUSE: The air supply (infiltration) to the interior of the house may be inadequate if your home is super-insulated or especially well sealed.
This phenomenon of air starvation within the building is exacerbated if exhaust fans, such as clothes dryers, bathroom fans or cook stove exhaust fans, are in operation within the home. Outfitting you stove with the optional outside air adaptor connected to an air duct, which leads to the outside of the building, can correct this problem.

Tall Trees or Buildings : These obstructions, when located close to the top of the chimney can cause chronic or occasional downdrafts. When selecting asite for a new chimney, consider the placement of other objects near the proposed chimney location.

Wind Velocity: Generally, the stronger and steadiera wind, the stronger (better) the draft. However, “gusty” wind conditions can cause erratic downdrafts. For consistent problems, consider a high wind cap, such as the Vacu-Stack.

Barometric Pressure : Chimney drafts are typically sluggish on balmy, wet or muggy days (low barometric pressure). This is a weather-related phenomenon, which generally is self-correcting as the weather changes.

Briskness of Fire : The hotter the fire in your stove, the hotter your chimney and, therefore, the stronger the draft.

Breaks in the Venting System : An unsealed cleanout door at the bottom of the chimney, leaky stovepipe joints, a poor stovepipe-to-thimble connection, missing caps, or a leaky chimney all can cause inadequate draft.

Seasonal Factors : Early fall and late spring are generally difficult seasons in which to establish proper drafts. The colder the outside air is relative to room temperature, the stronger the draft.

OPERATING THE STOVE

As outlined above, there are days when a good draft is just not easy to establish. The causes are usually seasonal factors or a cold chimney. Try starting the  fire by using small kindling and fuel to obtain a quick,hot fire. Tend the fire frequently with small fuel until the chimney is hot and the draft is well established.
Sometimes, partially opening a first floor window briefly will help quickly get draft established.

TROUBLESHOOTING GUIDE

minute before opening doors, and ensure the bypass is open before opening door.
Cold Chimney or reverse draft| Preheat the chimney when first starting a fire. Briefly open a window in the room containing the stove.
Blocked Chimney| Examine the chimney and stovepipe for blockage or creosote accumulations.
Oversized Chimney| Reline the chimney to the appropriate diameter
Undersized Chimney| Install a draft inducer or replace the chimney.
Chimney Too Short| Lengthen the chimney.
Air Infiltration Into The Chimney| Seal chimney connections and openings. Check clean-out doors.
Bypass not closed| Ensure that the bypass door is closed when the catalysts are in the active range.
Catalysts not functioning| Inspect catalysts for damage, ash build-up, or plugging. Brush catalysts with a soft-bristled brush, or vacuum lightly. Replace if required. Follow instructions to ensure catalyst light-off.
Not burning proper fuel| Ensure cordwood is seasoned and dry.
More Than One Appliance Connected to the Flue| Disconnect all other appliances and seal openings.
BACK-PUFFING OR GAS EXPLOSIONS| Operating Technique| Fully open the primary air control one minute before opening the door and keep it fully open for a few minutes after reloading.

Ensure the bypass door is open before opening the door

Extra Low Burn Rate| Burn the stove at a higher burn rate.
Chimney Down-draft| Install a chimney cap.
Excessive Ash Build-up| Empty the ash pan more frequently. Increase efficiency of burns, and avoid using poor quality or green wood.
UNCONTROLL- ED OR SHORT BURN| Unsealed or Open Door| Close the door tightly or replace the gaskets.

Air leakage around glass gasket – replace gasket

Excessive Draft| Check the installation. Operate at LOW BURN. Install stovepipe damper. Draft in excess of 0.1 wc should be corrected with a stovepipe damper(s)
Extra Long Chimney| Shorten the chimney. Install stovepipe damper(s).
Oversized Chimney| Reline the chimney to the proper diameter.
High Winds or Hilltop Location:| Install a chimney cap.
INSUFFICIENT HEAT| Poor Quality, low Btu content, or Green Wood| Use only air- dried wood, preferably dried at least one year. Use a wood with a high Btu content if available.
Low Burn Rate| Operate the stove at a higher burn rate.
Cold Exterior Chimney| Reline or insulate the chimney.
Leaky Stovepipe or Chimney| Check the installation. Replace with a pre- fabricated insulated chimney system or a properly sized masonry chimney.
Too Much Heat Loss From House| Add insulation, use energy efficient windows, or caulk windows, and seal openings in home.
Excessive Ash Build-up| Empty the ash pan more frequently. Increase efficiency of burns, and avoid using poor quality or green wood.
BLISTERING OF FINISH| Operating Technique| Do not over-fire the stove. Monitor stove temperatures. Use seasoned wood only.
Excessive Draft| Check the DRAFT. A damper may be required. Operate the stove at a LOW BURN range.

ADDITIONAL CATALYST TROUBLESHOOTING GUIDE

maintained light-off temperature

| Brush cold combustor with soft-bristled brush or vacuum lightly. Follow instructions in the manual for a proper catalyst light-off
Burning materials that cause a lot of char and fly-ash| Don’t burn cardboard, gift wrap paper, or garbage. Burn only dry, seasoned wood, per the owner’s manual.
Bypass closed too soon| Follow instructions in the manual for a proper catalyst light-off
CATALYSTS PLUGGING OR MASKING (SOOT/CRESO- TE)| Burning wet, pitchy woods, or burning large loads of small diameter wood with the combustor in the operating position without catalyst light off occurring| Burn dry seasoned wood. Follow instructions in the manual for a proper catalyst light-off, and ensure catalyst light-off as occurred before closing bypass damper. It may be possible to burn the soot or creosote off by building a hot fire, and allowing the stove to run until the catalysts are well within the operating range before closing the bypass. Continue to run the stove at a high

temperature for one hour, while ensuring the catalysts stay in the upper operating range, but not too hot.

WARPING OR BOWING OF THE CATALYSTS| Excessive catalyst temperatures for long periods of time.| Ensure that the catalysts remain in the operating zone, and does not get to hot. Reduce air control settings for a lower burn rate to ensure catalyst temperatures do not exceed the operating range.

REPLACEMENT PARTS & OPTIONAL ACCESSORIES

Refer to the Illustrated Parts list for further detail about stove components, available online at
www.ambiancefireplaces.com.

SAFETY LABEL

LIMITED WARRANTY

These warranties give you specific legal rights. You may also have other rights, which vary from State to State.

Ambiance Fireplaces & Grills warrants to the original retail purchaser only (the “Original Purchaser”) the new appliance manufactured by Ambiance, purchased by the Original Purchaser and installed by an authorized Ambiance dealer or their designated representative against any of the occurrences listed in this document that result from defects in material or workmanship. This warranty is not transferrable. All obligations of Ambianceunder this document commence on the date of the Original Invoice (the “Purchase Date”). The term “Limited Lifetime” is defined as 10 years from the beginning of warranty coverage.
Ambiance appliances are designed to be operated only with the fuels listed in your owner’s manual.

Catalytic combustor LIMITED LIFETIME WARRANTY : The catalytic combustors are covered directly by the combustor manufacturer, Applied Ceramics. Included with your stove you will find the LIMITED LIFETIME
WARRANTY for the catalysts, as well as a warranty card.

Catalyst Model Number: ACI-6M2

Catalyst Manufacturer: APPLIED CERAMICS

APPLIED CERAMICS warrants to the consumer who purchases a FIRECAT STEEL COMBUSTOR as a component in an EPA certified solid fuel appliance, to replace at no charge to the consumer the FIRECAT STEEL COMBUSTOR that ceases to function with two (2) years from the date of purchase by the original consumer, provided that the following conditions are met:

1. A copy of the original bill of sale that includes place and date of purchase must be submitted with the warranty claim.
2. The original FIRECAT STEEL COMBUSTOR must be returned to APPLIED CERAMICS (3) The FIRECAT STEEL COMBUSTOR must not have been mechanically abused, nor must the wrong fuels have been used in the appliance.

If after two years the FIRECAT STEEL COMBUSTOR fails to function, the prorated warranty will allow replacement at the following special price schedule:

Year 3 $130.00
Year 4 $140.00
Year 5 $150.00
Year 6 $160.00
Year 7 and after at current retail price

Conditions 1, 2, and 3 also apply to the Prorated portion of the warranty. Any EPA certified solid fuel appliance
will receive one replacement catalyst for each defective catalyst returned during the three year period. The
consumer will be responsible for any removal, any servicing, and return of any items required for filing the warranty claim. This warranty is APPLIED CERAMIC’S exclusive warranty, and APPLIED CERAMICS, disclaims any other express or implied warranty for the FIRECAT STEEL COMBUSTOR, including any warranty or merchantability fitness for a particular use.

Ensure the catalyst is well wrapped and padded for shipment in bubble wrap, or similar material. Ship the catalyst with padding inside of a cardboard box.

All warranty claims must include $12.50 for postage and handling within the continental U.S. Alaska and Canada
claims must include $35.00.
Please allow 2-3 weeks for delivery. Order online @ www.firecatcombustors.com

Please read and understand the full warranty. Please return the completed warranty card promptly to Applied Ceramics. The warranty card, and any warranty claims can be shipped to:
Applied Ceramics
55555 Pleasantdale Road
Doraville, GA, 30340

Stove components Limited Warranty

Warranty Period| Wood| Gas| Pellet| Covered Components
---|---|---|---|---
Limited Lifetime| X| X| X| Stone
X| X| X| Cast iron not listed elsewhere
X| | | Clean burning air supply system*
5 Year| X| X| X| Door handles and latches
X| X| X| Steel Components and Firebox
| X| | Burner and logs
3 Year| | | X| Burn Pot and Baffles
2 Year| X| X| X| Appliance Electrical and Gas Components
X| X| | Refractory, Vermiculite Panels, Baffles
1 Year| X| X| X| Enamel finish against peeling or fading
X| X| X| Accessories
X| X| X| Glass
X| | | Ash Grate
X| X| X| All components not listed elsewhere

Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of the original limited warranty or one year, whichever is
longer.
Parts: Ambiance will replace through an authorized dealer, defective parts covered by the foregoing warranty at
no charge.
Labor: Within the first (1st) year after the Purchase Date, Ambiance will pay for warranty labor performed by an
authorized Dealer at Ambiance’s published labor rates in effect at the time the labor is performed only if the
appliance is installed by an authorized dealer or their designated representative. Otherwise or thereafter, the
Original Purchaser is responsible for the cost of labor.
Shipping cost for parts: Within the first ninety (90) days after the Purchase Date, Ambiance will pay for the
shipping of appliance parts covered by any of the foregoing warranties to and from Ambiance or an authorized
Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for all shipping costs related to shipping appliance parts to and from Ambiance or an authorized Dealer, as the case may be.
Shipping cost for the appliance: Within the first (1st) year after the Purchase Date, if the Original Purchaser is
instructed to return the appliance to Ambiance or an authorized Dealer for repair, Ambiance will pay fifty percent(50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping the appliance to and from Ambiance or an authorized Dealer, as the case may be. Thereafter, the Original Purchaser is responsible for one hundred percent (100%) of all of the shipping costs related to shipping the appliance to and from Ambiance or an authorized Dealer, as the case may be. Notwithstanding any other provision of this  document, in no event will Ambiance pay for any Dealer fees or other fees for pick up or delivery of the appliance  returned for repair; the Original Purchaser shall be responsible for any such fees.

EXCLUSIONS & CONDITIONS
The warranties contained in this document do not cover, nor is Ambiance responsible for:

1. Damages resulting from:
   a. Failure to install, operate, or maintain the appliance in accordance with the owner’s manual, operating
   instructions, installation instructions, or safety rating label provided with the appliance.
   b. Over-firing the appliance. Over-firing can be identified by, but not limited to, warped cast iron or steel,
   rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
   c. Failure to install the appliance in accordance with all national or local building codes.
   d. Shipping or improper handling.
   e. Improper operation, abuse, misuse, continued operation with damaged, corroded, or failed components,
   accident, or improper/incorrect service or repairs.
   f. Environmental conditions, inadequate ventilation, negative pressure, or improper drafting caused by
   tightly sealed constructions, insufficient make-up air supply, or air handling devices such as exhaust
   fans, forced air furnaces, or other such causes.
   g. Damage caused by direct exposure to water.
   h. Use of fuels other than those specified in the owner’s manual.
   I. Installation or use of components not supplied with the appliance, or any other components not
   expressly authorized and approved by Ambiance.
   J. Modifications of the appliance not expressly authorized and approved by Ambiance in writing
   K. Interruptions or fluctuations of electrical power supplied to the appliance.

2. All stones are warranted against cracking or breakage due to thermal stress, excluding surface and hairline cracks and scratches that do not affect the operation, or safety of the appliance.

3. Repair or replacement of wear parts. Such parts that are subject to normal wear and tear during the warranty period such as paint, gaskets, baffles, refractory materials, ash grates, and glass.

4. Damage resulting from installation, modification, alteration, repair or service of the appliance by any party other than an authorized Ambiance dealer (a “Dealer”) or their designated representative, or Ambiance.

5. Damage due to water or condensation due to installation of the appliance in a high moisture area.

6. Damage due to installation of the appliance in an atmosphere contaminated by damaging chemicals, including but not limited to chlorine, fluorine or salts.

7. Scratches on glass, enameled surfaces or stones due to mechanical abrasion.

8. Noise caused by expansion or contraction caused by the heating and cooling of the appliance.

9. Odors caused by the heating of the appliance, or surrounding materials

10. Consequential damage caused by leaking of condensate during startup

11. A defect in any part of the appliance if the Original Purchaser fails to comply with Ambiance’s or a Dealer’s request to ship the part or the appliance to Ambiance or a Dealer, as the case may be.
    Replacement stones and enameled parts are taken from current stock, and may not match originals in color,
    grain, or pattern. Ambiance will supply replacement parts for discontinued parts in finishes or colors as available, or at their discretion.

12. Ambiance’s obligation under this warranty does not extend to the appliance’s ability to heat the desired
    space. Information is provided to assist the customer and the dealer in selecting the appropriate appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of the structure.
    THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY AMBIANCE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR REMEDIES IN CONTRACT OR TORT, WHETHER OR NOT ARISING FROM AMBIANCE’S NEGLIGENCE, ACTUAL OR IMPUTED. ALL IMPLIED WARRANTIES,
    INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE GIVEN ONLY TO THE EXTENT REQUIRED BY FEDERAL OR STATE LAW. EXCEPT AS OTHERWISE REQUIRED BY STATE LAW, UPON THE EXPIRATION OF THE EXPRESS LIMITED WARRANTIES CONTAINED HEREIN, NO IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE SUBJECT APPLIANCE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY TO THE ORIGINAL PURCHASER OF
THE APPLIANCE WARRANTED HEREUNDER. THEY ARE NOT TRANSFERRABLE AND DO NOT EXTEND
TO ANY SUBSEQUENT OWNERS.
UNDER NO CIRCUMSTANCES SHALL AMBIANCE BE LIABLE TO THE ORIGINAL PURCHASER OR ANY
OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO DAMAGE TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISING OUT OF LOSS OF USE,
BREACH OF WARRANTY, TORT, OR OTHERWISE, EVEN IF AMBIANCE HAS BEEN APPRAISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT  APPLY TO YOU.

QUALIFYING FOR WARRANTY COVERAGE
To obtain performance of any obligation under this document, the Original Purchaser must, within the applicable
warranty time period, contact their original Ambiance dealer, or the current responsible local Ambiance dealer, for instructions regarding the return of defective parts for repair, the return of the appliance for repair, or to schedule a Dealer service call. The Original Purchaser should refer to the Dealer Network search engine contained on Ambiance’s Web site (www.Ambiancefireplaces.com) if the original dealer is not available, to find a Ambiance  dealer nearest to the Original Purchaser’s location.

REMEDY
The remedy for any breach of the foregoing warranties will consist of repair or replacement, at Ambiance’s option,
of any covered defect in the appliance. When the Original Purchaser contacts a Ambiance Dealer, the Dealer on
behalf of Ambiance, as the case may be, will instruct the Original Purchaser to either return the defective part, or
the entire appliance (if requested), to the Dealer or Ambiance or allow a Dealer to make a service call at the place
where the appliance is located. Ambiance may require that a digital picture be provided to support the claim.
Notwithstanding any other provision of this document, the Original Purchaser shall pay for any fees and service charges related to a Dealer’s service call or the shipping charges associated with the return.

WARRANTY REGISTRATION
The Original Purchaser can complete their warranty registration on our website at www.ambiancefireplaces.com,

NOTE : SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT REQUIRED AS A CONDITION OF WARRANTY COVERAGE OR AMBIANCE’S PERFORMANCE.

CUSTOMER SUPPORT

We recommend that our products be installed and serviced by professionals who are certified in the U.S. by NFI (National Fireplace Institute), or by W.E.T.T. (Wood Energy
Technology Transfer) in Canada.
www.nficertified.org
www.wettinc.ca

SAVE THIS OWNER’S MANUAL FOR FUTURE REFERENCE

PLEASE READ THIS ENTIRE OWNER’S MANUAL BEFORE YOU INSTALL AND USE YOUR
NEW HIPSTER 14 WOOD STOVE.
Ce manuel est disponible en français sur hearthstonetech.com

If this room heater is not properly installed, a house fire may result.
To reduce the risk of fire, follow the installation instructions.
Failure to follow these instructions can result in property damage, bodily injury, or even death.
Conforms to UL Std. 1482-2022
Certified to ULC Std. S627-2021

Manufactured by:

317 Stafford Ave.
Morrisville, Vermont 05661, USA
www.Hearthstonestoves.com

California Prop 65

WARNING: This product can expose you to
chemicals including glass wool fiber and carbon
monoxide which are known to the State of California to
cause cancer, birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov

CONTACT LOCAL AUTHORITIES WITH JURISDICTION (BUILDING DEPARTMENT or FIRE OFFICIALS), ABOUT PERMITS REQUIRED, RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA.

References

• HearthstoneTech - Technical Resources Archive
• Home page - Ambiance®
• FireCat Catalytic Combustors
• HearthStone Quality Home Heating Products, Wood + Gas Stoves
• National Fireplace Institute (NFI) – The national certification division of the Hearth, Patio & Barbecue Education Foundation (HPBEF)
• NFPA | The National Fire Protection Association
• P65Warnings.ca.gov

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