Bischoff Alevo Alu Aluminium Rollator Instruction Manual

Bischoff Alevo Alu Aluminium Rollator

Specifications

• Brand: Alevo
• Product: Rollator
• Manufacturer: Bischoff & Bischoff GmbH
• Revision Date: 23.04.2024 (Revision: 2)

Product Information
The Alevo Rollator is designed to provide mobility assistance for individuals needing support while walking. It comes with safety features such as brakes and adjustable handles for user comfort.

Product Usage Instructions
Assembly and Adjustments

1. Unfolding: To unfold the rollator, follow the instructions provided.
2. Folding: When not in use, the rollator can be folded for easy storage.
3. Attaching Bag: Securely attach the bag to the rollator for carrying items.
4. Adjusting Handles: Customize the height of the handles for a comfortable grip.

Introduction

Dear user,
By purchasing a Bischoff & Bischoff rollator, you are now the owner of a top- quality product that is setting new standards in terms of its variability. This instruction manual is intended to help you become more familiar with the operation and use of the rollator.
The Alevo rollator is offered in seat heights of 585 mm and 510 mm. Please read and follow the instruction manual carefully before using your new rollator for the first time. The instruction manual is an integral and necessary component of the product. Keep the instruction manual where you can refer to it, and if you transfer the rollator to another user, please provide the manual to the new owner.
For visually impaired users, this document is available as a PDF file at our website www.bischoff-bischoff.com.
Any repairs and adjustments require special technical training and may therefore only be carried out by authorized Bischoff & Bischoff dealers.

Signs and symbols

Important safety instructions

General safety instructions
To avoid falls and dangerous situations, you should first practise using your new rollator on level, manageable terrain. An accompanying person is recommended in this case.

• Only drive on level, solid ground.

• Be aware of the risk of entrapment between moving parts when adjusting, using and maintaining the wheelchair.

• The driver must not be under the influence of alcohol or drugs.

• Before using the rollator, please check that all attached parts are properly fastened.

• Keep clothing and body parts away from gaps between moving parts!

• Avoid collisions of any kind! Avoid driving into an obstacle (step, kerb) without braking or jumping down from a step.

• Replace the tyres as soon as the tread is worn down.

• When parking the rollator, apply both parking brakes.

• Use the parking brake only for parking, it must not be used to slow down the drive.

• Avoid driving on uneven, loose surfaces.

• The seat and upholstery materials meet the requirements of resistance to flammability according to EN 1021- 2 and 8191-2, nevertheless do not expose upholstery or other parts to fire sources -such as cigarettes.

• The rollator must not be used to transport loads or people, please observe the maximum load capacity.

• Note that upholstered parts that are exposed to direct sunlight can heat up and cause skin injuries when touched. Therefore, cover these parts or protect the wheelchair from sunlight.

• Also note that the frame and upholstered parts can cool down considerably in winter. If possible, do not park the wheelchair outside in cold weather.

• Observe the storage and operating conditions.

• Max. user weight for Rollator Alevo is 130 kg

• Please note there is a danger of trapping fingers and/or clothing when folding and unfolding. Do not catch any clothing or body parts between the moving parts.

• Please note the minimum insertion depth of the handles bars!

• Each brake only affects one running wheel!

• The bag can be loaded with max. 5 kg.

• When cleaning, do not use any aggressive or corrosive cleaning agents!

• Check the rollator for correct assembly before every use. The brake operation should be checked.

• Make sure your brakes are operating properly before each use.

Reporting incidents:
If you, as the operator, user or their relatives, detect possible
defects or functional limitations, please contact an authorised dealer immediately. Operators, users or their relatives should inform the dealer who supplied the dealer who provided you with the product of any suspected serious incidents which directly or indirectly have had or could have one of the following and by which they are affected. You can also report this to the competent higher federal authority report

• the death of a patient, user or other person,
• the temporary or permanent serious deterioration of the health of the state of health of a patient, user or other persons,
• a serious risk to public health.

Brakes

Service brake
The service brake of the rollator is operated with the two hand brake levers on the push handles (see chapter 5.6). The service and parking brakes each act on a wheel.

Parking brake
Push the brake levers down to activate the parking brake; pull them up to release the parking brake (see chapter 5.6).

indications / Contraindications

• The rollator supports adult users with limited mobility to move, e.g. for domestic use, when shopping or walking outdoors.
• The seat area allows a place to rest during longer distances.
• The rollator must be used on level and solid ground only.
• The product must not be used as a climbing aid or means of transport for heavy loads.

Declaration of Conformity
Bischoff & Bischoff, as manufacturer of the product, declares that the rollator fully meets the requirements of the guideline MDR 2017/745.

Responsibility
We are only able to provide a warranty if the product is used in accordance with the specified conditions and for the intended purposes. If modifications, repairs or maintenance works are made, please make sure only authorised persons perform these works in accordance to the instructions of Bischoff & Bischoff.

Purpose

The rollator is intended to support mobility of adult persons with an impaired ability to walk, in accordance with the above-mentioned indications.
The maximal user weight is 130 kg.

Description of product and contents

Inspection on delivery

• All Bischoff & Bischoff rollators are subject to a proper final inspection in our house and receive the CE mark.
• The rollator is supplied in a special box. After unpacking save the box if possible. You may need it later for storage or to return the product.
• Assembly, adjustment to your body size and first instructions are taken care of by your qualified medical supply dealer.
• If delivered by rail or a forwarding agent, the product is to be checked with regard to transportation damage at once in the presence of the shipper.
• Check the contents for completeness and make sure nothing is damaged. Should you find any irregularities or damage, please contact our customer service.

Contents
After receiving the goods, please check the contents for completeness right away. The content consists of:

• Outer package
• Rollator pre-assembled
• Instruction manual

Type plate and serial number
The type plate (Fig. 1) and serial number are located on the bottom of the frame.

• A Manufacturer‘s logo
• B Manufacturer‘s information
• C Caution! – Follow instructions for use
• D CE mark
• E Medical device
• F Important! – Follow instructions for use
• G Date of manufacture
• H Model designation
• I Model number
• J Maximum load capacity
• K UDI item number
• L Serial number

Summary
Product overview Alevo (Fig. 2, Fig. 3)

5. Assembly / adjustments

1. Unfolding

   • Position the rollator in the travel direction.
   • Release the locking brakes (see sec. 5.6.).
   • Press the frame tubes of the seat downward to unfold the rollator (Fig. 4). Make sure the tubes are aligned properly and snap into place.

2. Folding

   • Activate the locking brakes.
   • Hold the rollator firmly with one hand on the handle. With your other hand pull the grip on the seat upward (Fig. 5).
   • When doing so you must overcome the resistance of the locking device.

3. Attaching the bag

   • The rollator is unfolded. Activate the locking brakes.
   • Position yourself against the travel direction in front of the rollator.
   • Pull the straps of the bag over the two plastic handles (Fig. 6).

4. Adjusting the push handles

   • The rollator is unfolded. Activate the locking brakes.
   • Open the locking clamp (Fig. 7).
   • Hold the push handle firmly with one hand. With the other hand, activate the locking device (Fig. 8).
   • Move the push handle to the desired height and let go of the locking device.
   • Now move the push handle up and down slightly to ensure that it snaps audibly into place.
   • Close the locking clamp.
   • Repeat this procedure on the other side.
   • On the inside of the push handles you‘ll find a scale (Fig. 9), which you can use to check the height of the handle. Make sure that both the number and the marking line is visible.
   • Check to make sure that both the push handles are at the same height.
   • Setting the push handle height according to body height.
   • Level 0 – 1.59 m (1590 mm) or taller
   • Level 1 – 1.65 m (1600 mm) or taller
   • Level 2 – 1.70 m (1700 mm) or taller
   • Level 3 – 1.75 m (1750 mm) or taller
   • Level 4 – 1.80 m (1800 mm) or taller
   • Level 5 – 1.85 m (1850 mm) or taller
   • Level 6 – 1.90 m (1900 mm) or taller
   • Use these figures as guidelines; they may vary in practice.

5.  Adjusting the back strap

   • To adjust the height of the back strap, the hand screws on the frame (Fig. 10) must be loosened.
   • Move the fastener for the back strap to the desired height and retighten the screws.
   • The fasteners for the back strap should be at the same height on both sides.

6. Adjusting / activating the brakes Service brake

   • To activate the service brake, pull both handbrake levers upward on the push handles upward (Fig. 11). Service and locking brake act on the wheels.
     

   • Locking brake

   • Press down on both brake levers to activate the locking device (Fig. 12).

   • To release the locking brake pull both brake levers back into middle position.
     Adjusting the brakes
     The brake is set properly, if the brake pins do not touch the wheel and the locking brake can be activated easily.

   • You can adjust the brake for harder or softer action by pressing in and
     then rotating the protective cap (Fig. 13).

   • If the wheel can still be moved despite the activated brake, you need to adjust the brake for harder action. To do so, turn the protective cap (Fig. 13) on the brake mechanism in a counter-clockwise direction.

   • If the brake rubs, you need to adjust the brake for softer action. To do so, turn the protective cap (Fig. 13) on the brake mechanism in a clockwise direction.

7. Wheels and tyres
   Your rollator is equipped with flat-proof wheels (see sec. 6).

8. Tipping Aid
   The tipping aid is intended to make it easier for users to overcome curbsand small obstacles. Step on the tipping aid with your foot (Fig. 14) and at the same time pull on the push handles. The front wheels lift slightly off the ground and with a little force you can push the rollator slightly past the obstacle.
   Caution! Make sure the rollator is positioned on level ground when using the tipping aid.

9. Accessories

10. Cane holder (optional)
    The optional cane holder can be attached with only a few simple steps. You can place both parts of the cane holder easily on the frame of the rollator (Fig. 15).

11. Sun-/ rain umbrella
    An umbrella is available for your Alevo to protect you from the sun or rain.

12. A bottle holder can be attached to the Alevo for transporting a bottle.

13. Profiled tyres
    If desired your Rollator can be equipped with profiled tires, it provides stability and grip on unpaved and uneven surfaces such as dirt roads, forest floors or cobblestones. The Alevo Country is already equipped with tread tyres as standard.

14. Hercules Lock
    A lock is available to secure your Alevo after parking.

Rollator check by the user

Brake Inspection
Make sure your brakes are operating properly before each use.
It should not be possible to push the rollator away while the brakes are activated.
The rollator should be easy to drive without grinding noises and with good direction stability when the brakes are released.
If you notice unusual behaviour when braking, inform your qualified mobility dealer immediately and do not use the rollator.

Checking the tyres
Check whether the tyres are intact every time before driving.
If the tyre is damaged, it must be repaired by an authorised dealer.

Use

Walking
Make your first attempts to walk with the rollator on a level, firm surface. Familiarise yourself with the function of the brakes. Let someone accompany you during this initial period.
For an anatomically correct gait, the push handles must be set at proper height (see sec. 5.4.).

• Place yourself in the rollator so that your ankles are at the height of the rear wheels.
• Stand with good posture.
• Grasp the push handles with both hands and your arms bent at a slight angle.

When walking with the rollator try to stay as close as possible with the body to the push handles. This increases the stability and safety against tipping over; in addition, avoid a crooked back. Try to generally walk in the rollator and not behind it. Take small steps and do not push the rollator too far ahead.
You can determine the change of direction and speed by pushing the rollator. Always use both brakes to slow down your movement. The rollator could otherwise turn with the unbraked wheel around the braked wheel, and you could fall over.
Go around obstacles whenever possible. Try to use ramps or take lifts. If this is not possible, the rollator must be carried over the obstacle. Find a second person to help you do this, if possible.

Seating area
The rollator is also designed to be used as a seat by the user for short breaks. It is therefore equipped with a seating area and a back support. You must absolutely activate the locking brakes before sitting down. The rollator could roll away and you could fall.

Lifting points
You can lift the rollator on the grips or frame sections, in order to carry it over obstacles or steps.

Technical data

• Dimensions and weights
• Type: Lightweight rollator
• Max. user weight: 130 kg
• Max. load of bag: 5 kg
• Colour: platinum / night blue / silver***,
• mocha, aubergine
• Height: 810 mm – 960 mm
• Length: 690 mm
• Width: 625 mm
• Width between handles: 460 mm
• Width of handles: 30 mm (support surface 50 mm)
• Seat height: 510 mm (*, **), 585 mm
• Seat width: 445 mm
• Folded: 265 mm
• Reversing width: 850 mm
• Tyres
• Rear wheels: 200 x 35 mm, 190 x 45 mm**
• Steered wheels: 200 x 35 mm, 190 x 45 mm**
• Tyres: PU, Rubber**
• Material
• Frame: Aluminum, Carbon***
• Handles: PP / TPE-SEPS
• Seat: Nylon / PU + foam***
• Operating conditions
• Temperature: 0° to 40°C
• Air humidity: 20 – 80%
• Storage conditions
• Temperature: –20° to + 60°C
• Air humidity: 45 – 60%
• Including bag
• Anatomically shaped handles
• Combined operating and locking brake
• Robust aluminum design, corrosion-resistant coating (*, **)
• Non-rotating handholds

Standard equipment for: Model Alu / Model Country / Model Carbon

Accessories:
Parasol, umbrella, stick holder, bottle holder, profiled tires, Hercules lock

| Alevo Carbon| Alevo Alu 510 mm| Alevo Alu 580 mm| Alevo Country 510 mm| Alevo Country 580 mm
---|---|---|---|---|---
Total weight approx.| 7 kg| 7,13 kg| 7,6 kg| 7,3 kg| 7,8 kg
Weight without bag and backstrap approx..|

6,2 kg

|

6,53 kg

|

7 kg

|

6,53 kg

|

7 kg

Maintenance tips for users

Cleaning
The seat and back materials can be cleaned with warm water using a sponge and/or a soft brush. In case of stubborn dirt, a commercial cleaning agent can be added to the water.

• Plastic parts are best cleaned with a commercially available plastic cleaner. Please observe the product information of the cleaning agent.
• Plastic claddings are attacked by non-ionic surfactants and solvents, especially alcohols!
• Wipe the frame parts of the wheelchair with a damp cloth. For heavier soiling, also use a mild cleaning agent.
• Clean the wheels with a damp brush with plastic bristles (do not use a wire brush!).
• Do not use a high-pressure cleaner.
• Wash the push handles, arm pads, seat and back pads with a mild detergent.
  • Upholstery parts can be machine washed at 40°C. Do not machine dry, only dry at room temperature.

Disinfection
Before disinfection, the wheelchair must be thoroughly cleaned. The wheelchair can be disinfected with a household disinfectant. Use approved spray disinfectants or alcohol-based wipe-on disinfectants.

• In the case of multiple product users, a commercially available disinfectant is prescribed.
• Use only wipe-on disinfectants approved by the Robert Koch Institute (RKI) and the Association for Applied Hygiene (Verbund für Angewandte Hygiene e.V.) (e.g. Bacillol AF or Kohrsolin FF); see manufacturer’s recommendations for exposure time and concentration.
• Caution: Damaged upholstery parts cannot be sufficiently disinfected. These should be replaced.
• Under certain circumstances, the surfaces can be affected by unsuitable disinfectants. This may result in long-term functional limitations.
  Please note our enclosed overview of the most important care, hygiene and maintenance work.

Attention : Danger of infection! If there are several users, the wheelchair must be cleaned after each use.
Attention! Do not use a high-pressure or steam steam cleaner.

Maintenance advice

• We recommend that the rollator is inspected by a specialist dealer at least once a year.
• In case of malfunctions or defects on the rollator, it must be immediately handed over to the specialist dealer for repair.
• The repair and replacement of parts is carried out by the specialist dealer.
• On request, the specialist dealer will be provided with the necessary information and documents for repair and maintenance.
• If you have any questions, please contact the Bischoff & Bischoff customer service.

You must check your rollator regularly according to the maintenance schedule and find it to be in good working order.

Maintenance instructions for the retailers
Maintenance must be carried out in accordance with the Bischoff & Bischoff maintenance schedule. A maintenance schedule is available on request. A training programme for the specialised trade is also available.

The rollator must be inspected in accordance to the service plan and must be in good condition.

Storage / shipping

In the event that the rollator will be stored or shipped, it is advised to keep the original packaging to store in it for this purpose, so that it is on hand if necessary. Then your rollator can be optimally protected against environmental influences during storage or transport.
To avoid the formation of mould and damage to the upholstered parts, the storage location should be as dry as possible and not exposed to direct sunlight.

Repairs

Repairs and maintenance measures are only permitted to be carried out by authorised partners (medical houses or specialist suppliers).
For a partner near you, please call our customer service team.

Disposal

A worn-out rollator has a valuable source of material, which can be recycled into the industrial cycle. Therefore, do not throw your rollator away with household waste, but allow it to be professionally disposed of by a state approved disposal department. Your local rubbish collection will have information regarding this. The environment will thank you.

If you wish to dispose the rollator yourself, please contact a local recycling company for the disposal regulations of your local jurisdiction.

 Warranty certificate

1. For products supplied by Bischoff & Bischoff, the period of warranty is 24 months from purchase date. The products are delivered free from production and material defects. Where it can be demonstrated that there is a material or manufacturing defect, defective parts will be replaced free of charge.
2. Claims from this warranty shall not arise, if a repair or replacement of a product or a part is required for the following reasons:
   • normal wear and tear, which include but is not limited to the following parts where fitted: Batteries, motor brushes, handles, armrests, upholstery, tyres, brakes, caps, etc.
   • overloading the product such as, for example, by exceeding the maximum user weight or load.
   • the product or part has not been maintained or serviced in accordance with the operating manual, the care and hygiene instructions or the manufacturer’s recommendations as shown in the maintenance instructions.
   • Accessories have been used which are not original accessories.
   • The product or part has been damaged through negligence, accident or incorrect use.
   • changes/modifications have been made to the product or parts, which deviate from the manufacturer’s specifications.
   • Repairs have been carried out, before our customer service has been informed of the circumstances.
3.  To enforce the warranty, please contact your dealer with the exact details of the nature of the difficulty. The product must be repaired by a dealer authorised by Bischoff & Bischoff.
4. For parts, which have been repaired or exchanged within the scope of the warranty, the warranty will be extended to the remaining warranty period for the product in accordance with point 1).
5. For original spare parts which have been fitted at the customer’s expense, these will have a 12 months guarantee, following the fitting.
6. If the rectification of defects fails after a reasonable period of time, the purchaser may, at its discretion, demand a reduction of the remuneration or withdraw from the contract.
7. The warranty is subject to the law of the country in which the Bischoff & Bischoff product was purchased.

In addition, please observe the Bischoff & Bischoff care, warranty, hygiene and maintenance instructions. Your specialist dealer will be happy to provide you with these.

Warning! Non-observance of the instruction manual, improper maintenance and in particular any technical changes and supplements (added fittings) without the approval of Bischoff & Bischoff will generally lead to forfeiture of warranty and product liability claims.

Note!
Despite careful research and editing, incorrect information may slip into our operating manuals. Subject to technical changes. Figures may contain accessories. The most up-to-date version of the operating manual is available for download from our website:
www.bischoff-bischoff.com

Bischoff & Bischoff GmbH Im Stöckmädle 13
D-76307 Karlsbad
www.bischoff-bischoff.com
MOVILIDAD B+B IBERIA S.L. P.I. Can Mascaró
C/Ponent, Nave 1-A
E-08756 La Palma de Cervelló www.bbiberia.es

References

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