TELTONIKA TMT250 GPS Tracker User Guide
- June 12, 2024
- teltonika
Table of Contents
TELTONIKA TMT250 GPS Tracker
Product Information
The TMT250 Mini Tracker Easy is a telematics device designed for tracking and
monitoring purposes. It features an alarm button, cord fixing hole, micro SIM
slot, RGB LED, on/off button, battery socket, and magnetic contacts. The
device can be easily set up and configured using the Teltonika Configurator
software.
System Requirements
- Operating System: Windows Vista, Windows 7, Windows 8.1, Windows 10
- Microsoft .NET Framework version 4.6.2 (32 and 64-bit)
PC Connection (Windows)
To connect the TMT250 device to your computer, follow these steps:
- Download the COM port drivers from here.
- Extract and run TeltonikaCOMDriver.exe.
- Follow the on-screen instructions to install the drivers.
Configuration (Windows)
Before using the device, it is recommended to configure the settings
according to your needs. The configuration can be done using the Teltonika
Configurator software:
- Download the latest version of Teltonika Configurator from here.
- Ensure that you have the Microsoft .NET Framework version 4.6.2 installed.
- Launch Configurator.exe and change the software language if desired.
- Turn on the device by connecting the magnetic USB cable or pressing the power button for 2 seconds. The LED should start blinking.
- Connect the device to your computer using the magnetic USB cable or Bluetooth connection (default password: 5555).
- Modify the configuration settings as needed and save them to the device using the “Save to device” button.
Please refer to the user manual for more detailed information and instructions on using the TMT250 Mini Tracker Easy.
KNOW YOUR DEVICE
SET UP YOUR DEVICE
HOW TO INSERT MICRO-SIM CARD AND CONNECT THE BATTERY
- COVER OPENING Unscrew 4 screws counterclockwise
- COVER REMOVAL Remove the cover.
- REMOVING PROTECTION Insert Micro-SIM card as shown with PIN request disabled or read Wiki1 how to enter it later in Teltonika Configurator2. Make sure that the Micro-SIM card cut-off corner is pointing forward to the slot. wiki.teltonika-mobility.com/view/ TMT250_Security_info#SIM_Card wiki.teltonika-mobility.com/view/ Teltonika_Configurator
- BATTERY CONNECTION Connect the battery as shown to the device. After configuration, see PC Connection (WINDOWS)1. When it is done, reattach the cover and push it in place. Page 5, “PC Connection (Windows)”
- ATTACHING COVER BACK Attach the device cover back and screw in all 4 screws
PC CONNECTION (WINDOWS)
- Connect the device to the computer using a Magnetic USB cable or Bluetooth connection:
- Using a Magnetic USB cable
- You will need to install USB drivers, see “How to install USB drivers (Windows)1”
- Using Bluetooth
- TMT250 Bluetooth is enabled by default. Turn on Bluetooth on your PC, then select Add Bluetooth or another device> Bluetooth.
- Choose your device named – “TMT250_last_7_imei_digits”, without LE in the end. Enter default password 5555, Press Connect, and then select Done.
- You are now ready to use the device on your computer.
HOW TO INSTALL USB DRIVERS (WINDOWS)
- Please download COM port drivers from here1.
- Extract and run TeltonikaCOMDriver.exe.
- Click Next in the driver installation window.
- In the following window click the Install button.
- Setup will continue installing the driver and eventually, the confirmation window will appear. Click Finish to complete the setup
CONFIGURATION (WINDOWS)
At first, the device will have default factory settings set unless pre-
configured device settings are ordered. These settings should be changed
according to the user’s needs. The main configuration can be performed via
Teltonika Configurator1 software. Get the latest Configurator versions from
here2. Configurator operates on Microsoft Windows OS and uses the prerequisite
MS .NET Framework.
Make sure you have the correct version installed.
- wiki.teltonika-mobility.com/view/Teltonika_Configurator
- wiki.teltonika-mobility.com/view/TMT250_Stable_firmware
MS .NET REQUIREMENTS
Downloaded Configurator will be in a compressed archive. Extract it and launch Configurator.exe. After launch software language can be changed by clicking ? in the right bottom corner. Turn On the device by connecting the Magnetic USB cable or pressing the Power On button for 2 sec. When the device is turned on LED should start blinking. Then connect the device to the computer using a Magnetic USB cable. The configuration also can be used for Bluetooth (Device Bluetooth is enabled by default, default password 5555) connection.
The configuration process begins by pressing on a connected device
After connection to Configurator Status window will be displayed. Various Status window1 tabs display information about GNSS2, GSM3, I/O4, Maintenance5 and etc. TMT250 has one user-editable profile, which can be loaded and saved to the device. After any modification of configuration, the changes need to be saved to the device using the Save to Device button. Main buttons offer the following functionality:
The most important configurator section is GPRS – where all Your server and GPRS settings6 can be configured and Data Acquisition7 – where data acquiring parameters can be configured. More details about TMT250 configuration using Configurator can be found in our Wiki8.
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wiki.teltonika-mobility.com/view/TMT250_Status_info#GNSS_Info
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wiki.teltonika-mobility.com/view/TMT250_Status_info#GSM_Info
-
wiki.teltonika-mobility.com/view/TMT250_Status_info#I.2FO_Info
-
wiki.teltonika-mobility.com/view/TMT250_Status_info#Maintenance
-
wiki.teltonika-mobility.com/view/TMT250_Data_acquisition_settings
QUICK SMS CONFIGURATION
The default configuration has optimal parameters present to ensure the best
performance of track quality and data usage. Quickly set up your device by
sending this SMS command to it:
Note: Before SMS text, two space symbols should be inserted.
GPRS SETTINGS
2001 – APN
2002 – APN username (if there are no APN usernames, the empty field should be
left)
2003 – APN password (if there are no APN passwords, the empty field should be
left)
SERVER SETTINGS
2004 – Domain
2005 – Port
2006 – Data sending protocol (0 – TCP, 1 – UDP)
DEFAULT CONFIGURATION SETTINGS
MOVEMENT AND IGNITION DETECTION
THE DEVICE MAKES A RECORD OF MOVING IF ONE OF THESE EVENTS HAPPEN
DEVICE MAKES A RECORD ON STOP IF: RECORDS SENDING TO SERVER:
After successful SMS configuration, the TMT250 device will synchronize time
and update records to the configured server. Time intervals and default I/O
elements can be changed by using Teltonika Configurator1 or SMS parameters2.
wiki.teltonika-
mobility.com/view/Teltonika_Configurator_Introduction
wiki.teltonika-mobility.com/view/TMT250_Parameter_list
TROUBLESHOOTING
TMT250 DOESN’T SEND DATA TO YOUR CONFIGURED SERVER
- Check if the device is turned on.
- Check if the SIM card is properly inserted.
- Check if the device has registered to the network.
- Data Acquisition settings are configured correctly.
- Check if your APN, Domain, and Port are entered correctly and GPRS
IF THE DEVICE IS NOT DETECTED BY THE PC OR CONFIGURATOR WHILE PLUGGED IN
Check if the device is turned on and the battery is charged to a
- sufficient level.
- Try using a different COM port.
- Try different Micro-USB cables.
- Reinstall Teltonika COM Driver.
- Reinstall MS .NET Framework.
More information about troubleshooting can be found in here
wiki.teltonika-mobility.com/view/FAQ
If these recommendations did not help, please contact your sales manager or
contact us directly through Teltonika VipHelpDesk. Find recommendations on how
to fill in a query on our FAQ page in the Teltonika Wiki Knowledge Base.
MOUNTING RECOMMENDATIONS
We recommend using the device in such a way, that device buttons and LEDs are easily and quickly accessible. When using the Man-down feature, the device must be stably fixed in the configured base position.
LED INDICATIONS
DEFAULT STATUS LED INDICATIONS
BASIC CHARACTERISTICS
MODULE
POWER
FEATURES
SAFETY INFORMATION
This message contains information on how to operate TMT250 safely. By following these requirements and recommendations, you will avoid dangerous situations. You must read these instructions carefully and follow them strictly before operating the device!
Limit the use of devices in vehicles
Please follow all restrictions. Wireless devices can interfere with other
electronic equipment in vehicles.
Interference
All wireless devices are sensitive to electromagnetic interference, as a
result, wireless devices affect the performance of each other.
Road safety first
Complying with local traffic laws, always hold your hands on the steering
wheel when using a device. Your safety is important when you drive.
Operate the device in suitable conditions
Do not use the device where mobile connectivity is forbidden.
Limit the use of devices in hospitals
Please follow all restrictions. Turn off the device in the vicinity of medical
devices when required Be cautious near flammable materials and liquids
Charging precautions
SELV LPS chargers, personal computers or laptops that device will be connected
to must comply with the requirements of the IEC 60950:2005 standard.
Use only original batteries
Using uncertified manufacturer or different type batteries may cause the
device to malfunction or even explode
Use batteries safely
Protect batteries from moisture. Place them in a cool and dry place when
storing. Avoid extensive operation at high temperatures. Do not attempt
charging the battery directly from the electrical mains. All utilized
batteries shall comply with IEC 62133.
Power supplies
Power supply circuits used to charge the device connection must have
safeguards, which prevent power leakage, short circuits, or incorrect
electrical grounding. Any used switches ought to be installed in a readily
accessible location. Power must be uninterrupted and the distance between the
contacts must be 3 mm or larger.
Other
In order to prevent the device from mechanical damage it is advisable to
transport it in a shock–resistant packaging. If the device stops working
properly regardless of the settings only a qualified specialist can help. It
is recommended to contact your local seller or your UAB Teltonika manager in
such a case.
Use the right screwdriver
In order to prevent the device’s cover from mechanical damage it is
recommended to use a screwdriver, which is included in the package. Do not use
electrical screwdrivers.
Remove device safely
The device must be disconnected from the computer or charger by unplugging the
magnetic USB cable from the device. Do not short-circuit the battery or
charging contacts. Exposing the metal strips of the battery to close contact
with a metallic object, such as a coin, a clip, or a set of keys can cause
accidental short-circuiting and damage the battery and other components. To be
able to disconnect the charging cable from the mains as quickly as possible in
the event of a failure, connect the power supply unit where it is easily
accessible.
Charging precautions
Do not attempt to charge a wet device. If you notice any visible damage to
your GPS tracker or charging cable, do not use it Battery should not be
disposed of with general household waste. Bring damaged or worn-out batteries
to your local recycling center or dispose of them to the battery recycle bin
found in stores. Never place the GPS tracker near an open fire or hot surface.
Do not immerse the device in any liquids including salt water, ionized water,
or soapy water, or alcoholic beverage. Liquid damage not covered under
warranty.
If you carry out repairs yourself, connect the GPS tracker incorrectly or operate it incorrectly, liability and warranty claims are excluded. Make sure that the GPS tracker (also when charging the battery) is kept away from heat sources and high temperatures, such as direct sunlight in a vehicle. Disregarding of this instruction may result in the destruction of the battery and overheating, explosion, and fire. Do not remove the battery with sharp or pointed objects. Do not drop, disassemble, or modify it. Use only Teltonika Telematics-approved batteries for replacement. Using uncertified manufacturers or different types of batteries may cause the device to malfunction or even explode. If the device is stored for a longer time, we recommend removing the battery from the device to prevent damage to battery life. Only use the original accessories or accessories approved by technical support for the charging process. If the battery is charged otherwise, this may result in overheating, explosion, or fire. Use only the original parts supplied to charge the GPS tracker. If the charging cable is damaged, replace it only with original accessories from the manufacturer or parts approved by our support team.
CERTIFICATION AND APPROVALS
This sign on the package means that it is necessary to read the User‘s Manual
before you start using the device. The full User‘s Manual version can be found
in our Wiki1.
wiki.teltonika-mobility.com/view/TMT250
CHECK ALL CERTIFICATES
All the newest certificates may be found in our Wiki2.
wiki.teltonika-
mobility.com/view/TMT250Certification%26_Approvals
WARRANTY
We guarantee our products a 24-month warranty1 period. All batteries carry a
6-month warranty period. Post-warranty repair service for products is not
provided.
If a product stops operating within this specific warranty time, the product can be:
- Repaired
- Replaced with a new product
- Replaced with an equivalent repaired product fulfilling the same functionality
- Replaced with a different product fulfilling the same functionality in case of EOL for the original product
This sign on the package means that all used electronic and electric equipment should not be mixed with general household waste.
WARRANTY DISCLAIMER
- Customers are only allowed to return products as a result of the product being defective, due to order assembly or manufacturing fault.
- Products are intended to be used by personnel with training and experience.
- Warranty does not cover defects or malfunctions caused by accidents, misuse, abuse, catastrophes, improper maintenance, or inadequate installation – not following operating instructions (including failure to heed warnings) or use with equipment with which it is not intended to be used.
- The warranty does not apply to any consequential damages.
- Warranty is not applicable for supplementary product equipment (e.g. PSU, power cables, antennas) unless the accessory is defective on arrival.
- More information on what is RMA1
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>