AMERICAN EXPRESS VM-GE61 Premium Single Monitor Desk Mount Instruction Manual

June 12, 2024
American Express

AMERICAN EXPRESS VM-GE61 Premium Single Monitor Desk Mount

FEATURES

WARNING STATEMENTS

Warning

Prior to the installation of this product, the installation instruction must be read and completely understood.
Failure to do so may result in personal injury, property damage or voiding of factory warranty.
Do not install on a structure that is prone to vibration, movement or chance of impact. Reinforce the structure as required before installation.
Make sure that the edge of table top is load-bearing enough.
The desk clamp can support a maximum thickness of 8.5 cm.
Confirm the desk edge before installation.
Pay attention to the weight capacity of the mount. Exceeding the limitation can result in function unworkable or even serious personal injury and property damage.
Never operate the mount if parts are missing or damaged. Please contact our customer service team.

PRODUCT LINE GRAPH

TOOLS REQUIRED NOT INCLUDED

PARTS INCLUDED

A|

M4x12 (x4)

|

M4x30 (x4)

|

12X5.8X16 (x4)

---|---|---|---
B|

S=3mm (x1)

|

S=4mm (x1)

|
C|

M4x10 (x1)

| D|

S=5mm (x1)

  • a (x1) Base

  • b (x1) VESA Plate

  • c (x1) Gas Spring Arm

  • d (x1) Lower Arm

Step 1: Clamp Installation OR Grommet Base Installation

Option A: Clamp Installation.
After this step, then Step 2 on Page 6.

Adjust the Clamp width to fit with desk. Secure stand to desktop by tightening Clamp.

Option B: Grommet Base Installation

Step 1: Clamp Installation OR Grommet Base
Installation

Remove the Two screws from the base by the short-head 5mm Allen key(D).

Remove the Four screws from the base by the short-head 4mm Allen key(B).
Get Part 1 for using to step Ⅴ.

Remove the top screw with a Phillips screwdriver.
Get part 2 and Part 3.

Run Carriage Bolt (Part 3) through Support Plate (Part 2), Grommet Hole on desktop and Part 1 .

Last step, tighten Carriage Bolt (Part 3).

Step 2 :Arm Installation


DO NOT tighten the screw excessively or it might be stripped.

Note: Please note that the side with the label” ” is installed on the base(a) when installing the lower arm(d) to the base (a).

Install the lower arm (d) to the base (a).
Secure the arm by tightening the inside screw using 3mm Allen key (B).

**** DO NOT tighten the screw excessively or it might be stripped.

Insert the gas spring arm (C) above the lower arm and fasten the screw in the front.

Step 3 :Attach Monitor

OPTION A: For Flat Back Monitor

NOTE: Hand tighten screws to avoid over tightening.

Flat surface installation: Install 4 short screws through faceplate to monitor via mounting holes.
Do not tighten the screws excessively or your monitor might be damaged.
OPTION B: For Recessed/Curved Back Monitor

NOTE: Hand tighten screws to avoid over tightening.
Recessed surface installation: Put 4 spacers between faceplate and monitor.
Install 4 long screws through faceplate, spacers to monitor via mounting holes.
Do not tighten the screws excessively or your monitor might be damaged.

Step 4: Hang Monitor

NOTE: Hand tighten screws to avoid over tightening.

Slide the monitor onto the head of swivel arm, install the security bolt (C).
Make sure the security bolt is installed before you rotate the monitor.

Step 5: Adjust Tension

**** Be sure to keep the arm in horizontal position during adjustment. Or else, it would be difficult to adjust the mount.

For proper functioning of this mount, depending on different weight of monitor you might need to adjust tension in the gas spring arm using 5 mm allen key (D).

Problem:
After being attached to the arm, the monitor falls down and can not stay at the desired height by itself.
**Solution:


Problem:**
After being attached to the arm, the monitor rises up and can not stay at the desired height by itself.

Turn clockwise(“-” direction) to reduce gas spring tension until the monitor can stay at the desired height by itself.

Step 6: Tilt & Swivel Adjustment

Use a 5mm hex wrench to adjust the damp for Tilt and Swivel. Turn counter- clockwise to reduce damping and clockwise to increase damping.

Step 7: Cable Management Installation

Organize cables using the clips in the upper arms.
Pull the lower cover out as shown, run cables through the lower arms and reattach the covers.

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