AMERICAN EXPRESS MU2003 Singel Monitor Wall Mount Instruction Manual

June 12, 2024
American Express

AMERICAN EXPRESS Logo Singel Monitor Wall Mount
Instruction Manual

75x75mm
100x100mm
2.2~17.6 lbs
1~8 kg

MU2003 Singel Monitor Wall Mount

WARNING!
If you have any confusion or are not quite sure about the installation, please do not hesitate to ask for our help.
Before assembly, please check and make sure all necessary accessories are included and undamaged. Improper installation, such as use the product for monitors over its load capacity or for any purpose not explicitly specified, may cause damage or serious injury. We would not be liable for any damage or injury caused by improper mounting or inappropriate use. DO NOT install into drywall alone.
The kit contains small items that could be choking hazards if swallowed. Please keep them OUT OF REACH OF CHILDREN UNDER 3 YEARS OLD. ADULT SUPERVISION IS REQUIRED.

PACKAGE CONTENTS

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - PACKAGE
CONTENTS NOTE: Not all hardware included will be used.

Installation Tools (Not Included)

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
Tools

ASSEMBLY STEPS

WARNING DO NOT install into drywall alone.

STEP 1: Attach Arm to Wall

OPTION A: Wood Stud Installation

Locate your studs. Verify and mark the center of the stud by finding the stud edges using awl and stud finder.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Installation
2Position the Arm (A) at your desired height and line up the holes with your stud center line. Level the Arm (A) and mark the pilot hole locations.

Note: Pilot holes should be drilled into a depth of 55mm (2.2″)

Drill pilot holes using a ø3/16″.
(ø4.5 mm) diameter drill bit.

Caution:
Do not use anchor in drywall or wood !AMERICAN EXPRESS MU 2003 Single
Monitor Wall Mount - Icon 3Install Arm (A) using lag bolts (W-A) and washers (W-C). Tighten the lag bolts until they are pulled firmly against the Arm (A).

STEP 1: (Continued)
OPTION B: Solid Concrete Wall Installation

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Installation
7 Position the Arm (A) at your desired height, level the Arm (A) and mark the pilot hole locations.

Note: Pilot holes should be drilled into a depth of 60mm (2.4″)AMERICAN
EXPRESS MU 2003 Single Monitor Wall Mount - Installation
10

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Installation
9Drill pilot holes using a ø3/8″.
(ø10 mm) diameter drill bit.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Installation
12Install Arm (A) using lag bolts (W-A),
anchors (W-B) and washers (W-C).
Tighten the lag bolts until they are
pulled firmly against the Arm (A).

STEP 2: Attach Decorative Cover

Attach Decorative Covers (D) to Lag Bolts (W-A).

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
Decorative

STEP 3: Attach Monitor

OPTION A: Flat Back Monitor

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Monitor
2 Attach the VESA plate (B) to the back of monitor and secure it by using a 6 mm Allen Key (E) to tighten screws (M-A).
**** Do not tighten the screws excessively or your monitor might be damaged.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
excessively

OPTION B: Curved Back Monitor

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
Monitor

Attach the VESA plate (B) to the back of monitor and secure it by using a 6 mm Allen Key (E) to tighten screws (M-B) along with spacers (M-C).
**** Do not tighten the screws excessively or your monitor might be damaged.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - excessively
2

STEP 4: Hang Monitor

Slide the monitor onto the head of swivel arm, install the security bolt (C). Make sure the security bolt is installed before you rotate the monitor.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Hang
Monitor

Important Notice:
The gas spring is pre-set to minimum tension. Once the monitor is hanged on, hold the monitor with both hands and DO NOT let go suddenly or immediately.
Instead, leave the monitor in a slow & gentle way while observing whether the arms will fall down wildly.

** Guideline to adjust monitor tilting angle.AMERICAN EXPRESS MU 2003
Single Monitor Wall Mount - face down Problem:** If monitor face down

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
Solution

Solution:

  1. Loosen the tilting bolt.
  2. Hold the bottom of monitor with one hand and adjust to determine your desired tilt angle.
  3.  Retighten the tilting bolt to fix the intended angle.

STEP 5: Adjust Tension

For intended functioning of the mount, you may need to adjust the tension of Arm (A) in accordancewith your monitor weight by 6 mm Allen Key (E).

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
functioning Note1 :
Be sure to keep the arm in a horizontal position during adjustment.
Or else it would be dicult to adjust the mount or damage the mount.

Situation 1: Arm falls down
Upper Arm with monitor falls down and fails to stay where intended.

Solution:
Turn the inside screw counterclockwise(“+”direction) to increase gas spring tension until the arm can stay as intended.

Situation 2: Arm rises up
Upper Arm with monitor rises up and fails to stay where intended.
Solution:
Turn the inside screw clockwise(“-”direction) to decrease gas spring tension until the arm can stay as intended.

Note2:
For how many circles the screw should be turned, please refer to the table below.

Monitor Weight 2kg 3kg 4kg 5kg 6kg 7kg 8kg
Circles (AT LEAST) 1 2 4 6 8 9 12

STEP 6: Cable Management

Remove bottom plastic covers from gas spring arm as shown in diagram.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - Cable
ManagementRun cables from monitor through bottom of gas spring arm.
Reattach plastic covers as shown in diagram.

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
diagram

Adjust as Desired

Adjust monitor position and rotation.
Tilt
Swivel
Rotation
Height

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount -
Desired

Note: To ensure stability, the tightness of the rotating axis has been preset, so it would be kind of dicult to rotate the VESA plate.
Suggestion: Please attach the monitor first, then hold the sides of it with both hands, and rotate vigorously. If that doesn’t work out, please do not hesitate to ask for our help.

Product Dimensions

AMERICAN EXPRESS MU 2003 Single Monitor Wall Mount - diagram
2

CAUTION AND MAINTENANCE:

  • Never allow children to climb, stand, hang, or play on any part of monitor or stand.
  • This product is intended for indoor use only. Using this product outdoors could lead to product failure and personal injury.
  • Check that the bracket is secure and safe to use at regular intervals (at least every three months).

AMERICAN EXPRESS Logo

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

American Express User Manuals

Related Manuals