AMERICAN EXPRESS MP0004 Single Monitor Desk Mount Instruction Manual

June 12, 2024
American Express

**AMERICAN EXPRESS MP0004 Single Monitor Desk Mount Instruction Manual

**

Product Dimensions

Product Dimensions

  • 75×75mm / 3×3″ 100×100mm / 4×4″

  • 4.4 lbs ~ 17.6 lbs 2 ~ 8 kg

  • Desk Thickness 10~50mm (0.39~1.97″)

  • Desk Thickness 10~80mm (0.39~3.15″)

WARNING

BEFORE ASSEMBLY

  • Layout all components and hardware. Check all parts are included and undamaged.
  • Should anybody intends to install or use this mount, please read and understand this manual carefully.
  • If you do not understand these instructions or have any doubt about the safety instructions, assembly or use of this product, please contact our customer service.

WARNING

  • This product contains small items that could be a choking hazard if swallowed.
  • KEEP AWAY FROM CHILDREN UNDER 3 YEARS OLD. ADULT SUPERVISION IS REQUIRED.
  • Improper installation, such as using the product for monitors over its load capacity or for any purpose not explicitly specified, may cause damage or serious injury. We would not be liable for any damage or injury mounting or caused by improper inappropriate use.

CAUTION AND MAINTENANCE

  • Never allow children to climb, stand, hang, or play on any part of monitor or stand.
  • This product is intended for indoor use only. Using this product outdoors could lead to product failure and personal injury.
  • Check that the bracket is secure and safe to use at regular intervals (at least every three months).

PACKAGE CONTENTS

  • A (x1) Upper Arm
    PACKAGE CONTENTS

  • A1 (x1) Cable Cover

  • B (x1) Lower Arm

  • C (x1) Base

  • D (x1) Clamp

  • E (x1) Pad

  • F (x1) Wingnut

  • G (x1) Carriage Bolt

  • H (x1) 3mm Allen Key

  • I (x1) 5mm Allen Key

  • J (x1) 6mm Allen Key

  • K (x2) Bolt M6x8mm

  • L (x1) Plastic Sleeve

  • M-A (x4) Screw M4x12mm

  • M-B (x4) Screw M4x25mm

  • M-C (x4) Spacer H10mm

  • M-D (x2) Set Screw M6x8mm (Spare)

All are included in D

  • D1 Bracket

  • D2 Bolt

  • D3 Bol

  • D4 E (x1)

  • D5 Clip Plate

ASSEMBLY STEPS

STEP 1: Pads Installation

Apply pads (E) to the base bottom to avoid desk scratches.
Pads Installation

STEP 2: Base Installation

OPTION A: Clamp Installation
Remove the plastic sleeve and plastic cover from Base (C).

Mount Clamp (D) to the bottom of Base (C) by tightening bolts (K) with 5mm Allen Key (I).
Base Installation

Adjust the Clamp width to fit your desk.
Secure stand to the desktop by tightening clamp (D). Fix the plastic sleeve and plastic cover to Base (C)
Base Installation

STEP 2: (Continued)

OPTION B: Grommet Base Installation
If existing grommet hole comes with a plastic protector, remove it to ensure a at surface before installing the desk mount.

Firstly detach Bracket (D1) from Clamp (D).
Grommet Base Installation

Then remove the plastic sleeve and plastic cover from Base (C). Run Carriage Bolt(G) through Base (C).
Grommet Base Installation

By tightening Wingnut (F) after making Bracket (D1) through Carriage Bolt (G) and stacked above Wingnut (F),

Base (C) would be fixed to your desk securely. Install the plastic sleeve and plastic cover to Base (C) finally.
Grommet Base Installation

STEP 3: Arm Installation

Attach plastic sleeve (L) to the end of upper arm (A). Install the lower arm (B) and the upper arm (A) to the base (C). Secure the arm by tightening the inside screw using 3mm Allen key (H).

DO NOT tighten the screw excessively or it might be stripped.

NOTE: If the inside screws are missing or stripped, you can use M-D spare screws.

Note: Please note that the side with the label“ ” is installed on the base(C) when installing the lower arm(B) to the base (C).

Attention
Attach upper arm with plastic sleeve to the lower arm.

Arm Installation Arm Installation
Arm Installation 

STEP 4: Monitor Installation

If provided M-A/M-B screws do not fit your monitor, please contact us to get suitable screws.

Symbol
OPTION A: Flat Back Monitor

Firstly choose suitable screws (M-A) according to the hole size of your monitor back; then assemble two of them with 3-5mm space left.

Next hang your monitor onto VESA plate of Upper Arm (A). Finally finish the attachment by using a 6mm Allen Key (J) to tighten all chosen screws (M-A).

**** Please make sure you don’t tighten the screws excessively or it may cause your monitor damage.
Flat Back Monitor 
Flat Back Monitor 

Symbol
OPTION B: Recessed / Curved Back Monitor

Firstly choose suitable screws (M-B) according to the hole size of your monitor back; then assemble two of them and Spacers (M-C) with 3-5mm space left.

Next hang your monitor onto VESA plate of Upper Arm (A). Finally finish the attachment by using a 6mm Allen Key (J) to tighten all chosen screws (M-B) along Spacers (M-C).
Flat Back Monitor 
Flat Back Monitor 

STEP 5: Tilt Adjustment

Problem:
Monitor tilts down.
Tilt Adjustment 

Solution:

  1. Loosen the tilting bolt.
  2. Hold the bottom of monitor with one hand and adjust to determine your desired tilt angle.
  3. Retighten the tilting bolt to fix the intended angle.
    Tilt Adjustment 

STEP 6: Tension Adjustment

The gas spring is pre-set to minimum tension. For intended functioning of the mount, you will need to adjust the tension of Upper Arm (A) in accordance with your monitor weight by 6mm Allen Key (J).
Tension Adjustment

Note:
Be sure to keep the arm in a horizontal position during adjustment. Or else it would be dicult to adjust the mount or damage the mount.
Symbol

Situation 1: Arm falls down
Upper Arm with monitor falls down and fails to stay where intended.
Arm falls down

Solution:
Turn the inside screw counterclockwise (“+”direction) to increase gas spring tension until the arm can stay as intended.

Situation 2: Arm rises up or can’t press down
Upper Arm with monitor rises up and fails to stay where intended.
Tension Adjustment

Solution:
Turn the inside screw clockwise (“-”direction) to decrease gas spring tension until the arm can stay as intended

STEP 7: Cable Management

Upper Arm
Run cables through the cable cover, then with both hands slightly press inwards the tabs inside the cover and insert it to upper arm.

Cable Management

Lower Arm
Remove the bottom plastic cover from lower arm as shown in the diagram below. Run cables through the cable cover, then insert and slide the cover down for reattachment.

Adjust as Desired

Adjust monitor position and rotation.

  • Tilt
  • Swivel
  • Rotation
  • Height

Adjust as Desired

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