VIVO DESK-KIT-E4BB 72 x 30 Inch Dual Motor Electric 4 Leg Desk Instruction Manual

: August 14, 2024
: Vivo

Table of Contents

DESK-KIT-E4BB 72 x 30 Inch Dual Motor Electric 4 Leg Desk
Product Usage Instructions
Package Contents
ASSEMBLY STEPS
Using Controller
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

DESK-KIT-E4BB 72 x 30 Inch Dual Motor Electric 4 Leg Desk

Product Specifications

Model: 72 x 30 Dual Motor Electric 4-Leg Desk
SKU: DESK-KIT-E4BB/WW
Weight Capacity: 220lbs (100kg)

Product Usage Instructions

Assembly Steps

STEP 1:
Attach Right Crossbars (F) to Motorized Legs (C) and Left Crossbars (E) to Non-Motorized Legs (D) using M6x11mm Screws (S-A) tightening with 5mm Allen Wrench (T-B).
STEP 2:
Attach Motorized Legs (C) to Non-Motorized Legs (D) using Side Brackets (H), M6x11mm Screws (S-A), and 5mm Allen Wrench (T-B).
STEP 3:
Loosen the coupling nut on Sync Rods (I) and insert the hex shaft end into the Non-Motorized Legs (D). Ensure all of the legs are at the same height. If they are not, rotate the sync rod clockwise to raise and counterclockwise to lower the legs. Extend the Sync Rods (I) onto Motorized Legs (C). Tighten the coupling nuts, then tighten the sets screws on the end of Sync Rods (I) using the 2mm Allen Wrench (T-A).
STEP 4:
Slide Crossbars (G) into the Left and Right Crossbars (E,F) making sure the slots on Crossbar (G) are facing inwards towards the motors on Motorized Legs (C). Max extension callouts have been included on Crossbars (G). Be sure not to extend the frame past the markings when installing the desktop.

Frequently Asked Questions (FAQ):
Q: What do I do if I’m missing a part?
A: If any parts are received damaged, defective, or missing, please reach out to customer support within 30 days of product delivery for a replacement at no cost.
Q: What is the weight capacity of the desk?
A: The desk has a weight capacity of 220lbs (100kg). Do not exceed this limit to avoid serious injury.

Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!

PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday

We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service agents and product technicians to help you every step of the way!

Missing a Part?
If any parts are received damaged / defective OR you are missing a part, please reach out to us within 30 days of product delivery to have it replaced at no cost.
We are happy to replace parts to ensure you have a fully functioning product

CAUTION
If you do not understand these directions, or if you have any doubts about the safety of the installation, please contact our product support team at 309-278-5303 or help@vivo- us.com for further assistance. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

DO NOT EXCEED WEIGHT CAPACITY
FAILURE TO DO SO MAY RESULT IN SERIOUS INJURY.

Product Warranty
For the most up to date details on your product’s warranty, please visit the product’s listing on our website or reach out to customer support. vivo- us.com/products/desk-kit-f10bd

Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support at 309-278-5303 or help@vivo- us.com Please note: For items ordered in error or no longer needed, the return shipping charges will be at the buyer’s expense.

Package Contents

Included Hardware & Tools

ASSEMBLY STEPS

STEP 1
Attach Right Crossbars (F) to Motorized Legs (C) and Left Crossbars (E) to Non-Motorized Legs (D) using M6x11mm Screws (S-A) tightening with 5mm Allen Wrench (T-B).
STEP 2
Attach Motorized Legs (C) to Non-Motorized Legs (D) using Side Brackets (H), M6x11mm Screws (S-A), and 5mm Allen Wrench (T-B).
STEP 3
Loosen the coupling nut on Sync Rods (I) and insert the hex shaft end into the Non-Motorized Legs (D). Ensure all of the legs are at the same height. If they are not, rotate the sync rod clockwise to raise and counterclockwise to lower the legs. Extend the Sync Rods (I) onto Motorized Legs (C). Tighten the coupling nuts, then tighten the sets screws on the end of Sync Rods (I) using the 2mm Allen Wrench (T-A).
STEP 4
Slide Crossbars (G) into the Left and Right Crossbars (E,F) making sure the slots on Crossbar (G) are facing inwards towards the motors on Motorized Legs (C). Max extension callouts have been included on Crossbars (G). Be sure the not extend the frame past the markings when installing the desktop.
STEP 5
Layout the Outer and Middle Desktop Panels (A,B) as shown with the pilot holes facing up. Press Wooden Dowels (S-C) into the sides of Middle Desktop Panel (B) and then slide the Outer Desktop Panels (A) over the Wooden Dowels (S-C) closing the gap. Secure the Panels together using Connecting Plates (P) and ST5x15mm Screws (S-B) tightening with a Phillips screwdriver or drill.
Place the frame assembly on the desktop and secure using ST5x15mm Screws (S-B) tightening with a Phillips screwdriver or drill. Install the M6x11mm Screws (S-A) into the Left and Right Crossbars (E,F) and tighten using the 5mm Allen Wrench (T-B) to secure the crossbar location.
STEP 6
Secure the Power Adapter (L) and Control Panel (M) to the desktop using ST5x15mm Screws (S-B) tightening with a Phillips screwdriver or drill.
STEP 7
Connect the Extension Cables (N) to the Motorized Leg (C) furthest from the Control Panel (M). Connect the motor cable from the closest leg, Extension Cable (N), and cable from Power Adapter (L) to the Control Panel (M). Connect Power Cable (O) to the Power Adapter (L).
Remove the protective film from Cable Clips (Q) and apply them to the desktop to aid in organizing cables.

Using Controller

Height Adjustment
Press and hold either the or buttons to raise or lower the desk.

Saving Height Settings
To save a preferred height setting for easy recall, press the “S” button until the display flashes. Then press any of the numbered buttons and the current height will be programmed to that button.
To return desk to a saved height, press the corresponding button. The desk will automatically begin raising or lower to saved height.

Reset Mode

To perform a desk rest, press and hold the button for 5 seconds, then the display will show “RES”. Continue holding until the desk is in the lowest position, then raises slightly. The desk is now reset.

Troubleshooting

Code	Error	Solution
HOT	Overheated	Allow desk to cool for 15 mins before resuming use.
E10	Detection Alarm	Motor sensor not detected. Turn off power, check

connections, and power back on.
E20| Overload Protection| If alarm sounds while moving up, remove load from desk and try again. If alarm sounds while moving down, unplug, remove load, then retry.
E02| Rebound Protection| Check desk surroundings for any obstructions and follow reset procedure.
E32| Over Voltage Alarm| Voltage is higher than anticipated. Turn off power, check connections, and power back on.
E31| Under Voltage Alarm| Voltage is lower than than required for operation.
E60| Uneven Desk Legs| Legs are uneven. Power off and check legs to see if they are the same height. If not, redo step 3 and power back on.

Advanced Settings

Change Displayed Unit(Un)
Collision Force Detection(CF) Long press the El button, “S–“shows and flashes. Press [S again and the display shows “Un”. Press to select. Press E or M to switch between” 5l “(metric) or ” I n” (imperial). Press to save your choice.
Long press the S button, “S–“shows and flashes. Press [E] again and the display shows “Un”. Press f or to switch to “CF”. Press [E] to select. Press E or to switch between “OFF”, Low (L), Normal (n) or Heavy (H) collision force detection. Press ‘ S’ to save your choice.

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