VIVO DESK-V100EB Electric Stand Up Desk Frame Workstation Instruction Manual
- October 30, 2023
- Vivo
Table of Contents
Black Electric Single Motor Desk Frame
SKU: DESK-V100EB
Instruction Manual
ASSEMBLY VIDEO AVAILABLE:
Follow along step-by-step with our video walk through by scanning the QR code
with your mobile device or by following the product link: vivo-
us.com/products/desk-v100eb
https://vivo-us.com/products/desk-v100eb
Contact Us First!
DO NOT RETURN ITEM
Our friendly product support team is here to help!
PERSONABLE CUSTOMER SUPPORT
7AM – 7PM
Monday-Friday
Give us a Call:
309-278-5303| Chat Us:
www.vivo-us.com| Email Us:
help@vivo-us.com
We’re Here for You!
Our customer-minded support team is here for YOU, Monday-Friday 7am-7pm CST.
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
Missing a Part?
If any parts are received damaged/defective OR you are missing a part, please
reach out to us within 30 days of product delievery to have it replaced at no
cost.
We are happy to replace parts to ensure you have a fully functioning product
PRE-ASSEMBLY|BEFORE YOU BEGIN
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
ELECTRICAL WARNING :
THIS PRODUCT IS POWERED BY ELECTRICITY. IN ORDER TO AVOID BURNS, FIRE AND
ELECTRIC SHOCK, PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY.
- DO NOT CLEAN PRODUCT WHILE POWER IS CONNECTED.
- DO NOT DISASSEMBLE OR REPLACE COMPONENTS WHILE POWER IS CONNECTED.
- NEVER OPERATE THE SYSTEM WITH A DAMAGED CORD OR PLUG. PLEASE CONTACT YOUR SELLER TO REPLACE DAMAGED PARTS.
- NEVER OPERATE SYSTEM IN DAMP ENVIRONMENTS OR IF ANY ELECTRICAL COMPONENTS HAVE MADE CONTACT WITH LIQUIDS.
- ALTERATIONS OF THE GIVEN POWER UNIT ARE NOT ALLOWED.
- OUTDOOR USE IS PROHIBITED.
WEIGHT CAPACITY
DO NOT EXCEED WEIGHT CAPACITY. Failure to do so may result in serious injury.
176lbs
(80kg)
| Product Warranty
For the most up to date details on your product’s warranty, please visit the
product’s listing on our website or reach out to customer support.
vivo-us.com/products/desk-v100eb
---|---
| Returns | Product Didn’t Work Out?
We offer a hassle-free 30 day return on all products. Contact customer support
at 309-278-5303 or help@vivo-us.com. Please note:
For items ordered in error or no longer needed, the return shipping charges
will be at the buyer’s expense.
TOOLS NEEDED:
PACKAGE CONTENTS
Please consult the parts list below and ensure you have everything you need to
assemble your product. If parts are missing or damaged, please contact
us.
NOTE: SOME HARDWARE INCLUDED MAY NOT BE USED
ASSEMBLY STEPS
STEP 1: Mount Crossbar
Loosen screws on Crossbar (A) using 5mm Allen Wrench (T-A), extend, and then
re-tighten screws. Mount Crossbar (A) to Leg (B) and Motorized Leg (C) using
M8x50 Screws (S-A) and 5mm Allen Wrench (T-A).
STEP 2: Install Feet
Place Feet (D) on Leg (B) and Motorized Leg (C). Secure using M6x35 Screws
(S-C) and 5mm Allen Wrench (T-A).
STEP 3: Install Side Brackets
Assemble Side Brackets (E) to Leg (B) and Motorized Leg (C) using M8x12 Screws
(S-B) and 5mm Allen Wrench (T-A). 
STEP 4: Fit Desktop
Place frame assembly upside down on the desktop. Slide Tray (F) under Crossbar
(A). Loosen the screws on Crossbar (A) using 5mm Allen Wrench (T-A). Extend
frame to fit the desktop, and then re-tighten screws.
STEP 5: Attach Frame to Desktop
Secure frame assembly to the desktop with ST4.2×16 Screws (S-D) and a Phillips
screwdriver.
STEP 6: Install Sync Rod
Loosen the knobs on Sync Rod (G). Insert the hex shaft into Leg (B) until it
reaches the notch. While holding the hex shaft, extend Sync Rod (G) onto the
hex shaft of Motorized Leg (C) until it reaches the retainer.
Re-tighten the knobs.
NOTE: Hand tightening is recommended for the knobs on Sync Rod (G), but
Wrench (T-B) has been provided if needed.
STEP 7: Install Monitors
Mount Controller (H) to the desktop using ST4.2×16 Screws (S-D) and a Phillips
screwdriver. Connect cables from Motorized Leg (C) and AC Adapter (I) to
Controller (H).
Connect Power Cable (J) to AC Adapter (I). 
STEP 8: Adjust Height
Manage cables using Cable Management Clips (S-E). Insert Hooks (K) into Side
Brackets (E).
STEP 9: Controller
Plug Power Cable (J) into an AC outlet. Follow the reset process to initialize
the desk (pg 10).
The desk is now ready for use.
TROUBLESHOOTING
| DESCRIPTION | RESOLUTION |
|---|---|
| No response while pressing button | Check to make sure all cables are fully |
connected. If cables are good, perform reset.
The desktop cannot be lifted| Make sure the desktop and other items do not
exceed the weight limit (1541bs).
Duty cycle exceeded (max. 2min operating)| Allow desk to rest for 30 minutes.
Reset Process
- Press and hold the up and down arrows until the red light between buttons turns on.
- Press and hold the down arrow. The desk will lower to the lowest point and then raise to the home position. Continue to hold the down arrow until the desk stops moving and the red light turns off.
CHECK OUT OTHER GREAT PRODUCTS FROM
EXPLORE MORE AT VIVO-US.COM
We offer a wide array of home & office products to fit your needs. From height
adjustable desks to monitor mounts to keyboard trays and more!
SPEAKER MOUNTS & STANDS
Whether you’re mounting a soundbar or surround sound system, we’ve got a
mounting solution to fit your needs
https://vivo-us.com/collections
/speaker-mounts-and-stands
HEIGHT ADJUSTABLE DESKS
We offer electric & manual crank standing desks, corner frames, desk & top
combos, and more!
https://vivo-us.com/collections/standing-desks
MONITOR MOUNTS
From single monitor mounts to hex mount, gromment or clamp-ons, we’ve got a
mounting solution for your setup.
https://vivo-us.com/collections/monitor-mounts
WHO WE ARE
VIVO is more than a brand of ergonomic office furniture. We are a team of creative and innovative indivuduals working together to offer high quality, affordable ergonomic solutions. We think and work outside of the box to serve you, our customer, to the best of our abilitiy.
Need Assistance?
We Would Love to Help!
Personable Customer Support | Mon-Fri 7am-7pm
We offer immediate assistance with rapid response times from customer service
agents and product techncians to help you every step of the way!
Call Us: 309-278-5303
Average Resolution Time: 5m 4s| Chat Us: www.vivo-us.com
Average Resolution Time: < 15m| Email Us: help@vivo-us.com
Average Resolution Time: 1HR 8M
23% within < 15m
38% within < 30m
61% within < 1hr
83% within <2hr
92% within < 3hr
LOVE YOUR NEW VIVO SETUP?
Ready to share that new amazing
setup? Want to brag about that
amazing new ergonomic solution?
Tag us in your photo! FOR MORE GREAT VIVO PRODUCTS,
CHECK OUT OUR WEBSITE AT: WWW.VIVO-US.COM
References
- Register a .US.COM domain today!
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
- Electric Single Motor Desk Frame with 2 Button Controller – VIVO - desk solutions, screen mounting, and more
- VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
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