VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount Instruction Manual

October 30, 2023
Vivo

VIVO logo Pneumatic Arm Dual Monitor Wall Mount
Instruction Manual

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount

SKU: MOUNT-V002G,Whttps://vivo-us.com/products/mount-v002g

MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount

Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product. https://vivo-us.com/products /mount-v002g
GET IN TOUCH Monday-Friday from 7:00am-7:00pm CST

WARNING!
If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious  injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity.
We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.

PACKAGE CONTENTS

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount -
fig

NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED

CAUTION!
DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.
com, email at help@vivo-us.com, or call us at 309-278-5303.

TOOLS NEEDEDVIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount -
fig 2

DO NOT EXCEED WEIGHT CAPACITY
Failure to do so may result in serious injury.

WARNING: CHOKING HAZARD
SMALL PARTS – NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.

ASSEMBLY STEPS

OPTION A: Wood Wall
Use a pencil to mark drilling location for wood beam and drill 2.2” deep holes using 3/16”bit. Use of a stud finder is recommended. Mount Arm (A) to wall using Wall Screws (W-A) and Washers (W-C). Do NOT use Anchors (W-B) for wood beam installation.

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
4

OPTION B: Concrete/Brick Wall
For concrete or brick wall installation, use a pencil to mark drilling locations and drill 2/4” deep holes using a 3/8” bit. Mount Arm (A) to wall using Wall Screws (W-A) , Anchors (W-B), Washers (W-C).

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
5

Press Covers (B) into screw holes.VIVO MOUNT-V002G Pneumatic Arm Dual
Monitor Wall Mount - fig 6

Install Screws (M-A) or (M-B) with Washers (M-C) in top two holes of the monitor, leaving 3mm of space between the screw heads and the monitor. Tighten using the 5mm Allen Wrench (T-A). Hang monitor over top two slots of VESA plate, install two bottom  screws, and then tighten top screws using Allen Wrench (T-A).

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
7

Tighten the socket screw if the joints are making a popping sound. Adjust arm tension by turning screw with 5mm Allen Wrench (T-A). Turn clockwise to reduce tension and turn counterclockwise to increase tension. The tension should be just enough to hold  your monitor In place without lifting itself up. If needed, adjust bolts on the sides of the hinge behind the VESA plate to tighten or loosen the tilt angle. Tighten using 5mm Allen Wrench (T-A).

WARNING:
Monitor must be installed on mount before making tension adjustments to the gas spring arm. Keep monitor in a straight orientation when making adjustments.

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
8

Remove cable cover by removing the screw underneath each one.

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
9

Insert cables and replace covers while making sure the cables have enough slack to allow enough free movement of the arm.

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
10

Adjust as Desired

VIVO MOUNT-V002G Pneumatic Arm Dual Monitor Wall Mount - fig
11

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Tag us in your photo! @vivo_us

Open Monday – Friday 7:00am – 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.

 www.vivo-us.com
Chat live with an agent!| AVG. RESOLUTION TIME (within office hrs): < 15 M
---|---
309-278-5303| AVG. RESOLUTION TIME (within office hrs): 5M 4S
****help@vivo-us.com| AVG. RESPONSE TIME (within office hrs): 1HR 8M
– 23% within < 15m
– 38% within < 30m
– 61% within < 1hr
– 83% within < 2hr
– 92% within < 3hr

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT:
www.vivo-us.com

References

Read User Manual Online (PDF format)

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