SUBZERO Designer Series Undercounter Refrigeration User Guide

Designer Series Undercounter Refrigeration

Designer Series

Undercounter Refrigeration
Use and Care Guide

CLEANING, MAINTENANCE,

AND MORE

Designer Series Undercounter Refrigeration

Customer Care

The model and serial number are printed on the enclosed  product registration card. Both numbers are also listed on  the product rating plate. Refer to pages 6–7 for rating plate  location. For warranty purposes, you will also need the  date of installation and name of your authorized Sub-Zero  dealer. Record this information below for future reference.

SERVICE INFORMATION

Model Number
Serial Number
Date of Installation
Certified Service Name
Certified Service Number
Authorized Dealer
Dealer Number

If your product ever needs attention, be sure to use a Sub-Zero Factory Certified Service provider recommended  by our Customer Care Center, or select one from our list  of providers available at subzero.com/locator. All Factory Certified Service providers are carefully selected and thor oughly trained by us.

Important Note

To ensure this product is installed and operated as safely  and efficiently as possible, take note of the following types  of highlighted information throughout this guide:

IMPORTANT NOTE highlights information that is especially  important.

 CAUTION

Indicates a situation where minor injury or product  damage may occur if instructions are not followed.

 WARNING

States a hazard that may cause serious injury or  death if precautions are not followed.

IMPORTANT NOTE: Throughout this guide, dimensions in  parentheses are millimeters unless otherwise specified.

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Safety Precautions

IMPORTANT INSTRUCTIONS

 WARNING

Do not store explosive substances such as  aerosol cans with a flammable propellant in  this appliance.

 WARNING

Keep ventilation openings, in the appliance  enclosure or in the built-in structure, clear of  obstruction.

 WARNING

Do not use mechanical devices or other  means to accelerate the defrosting pro cess, other than those recommended by the  manufacturer.

 WARNING

Do not expose this appliance to rain.

 WARNING

This appliance is only intended for residential  use.

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 WARNING

• This appliance contains flammable refrig erant and must be handled, installed, ser viced, and decommissioned by authorized  personnel. Once decommissioned, consult  local authorities for disposal instructions.

• To minimize the risk of ignition due to  improper installation, replacement parts,  or service procedures, only refrigeration  technicians with flammable refrigerant  training who are aware of the dangers of  dealing with high voltage electricity and  refrigerant under pressure are allowed to  work on this equipment.

• Do not damage the refrigeration circuit  when installing, maintaining, or servicing  the unit.

• This symbol indicates risk of fire/ flammable materials.

 CAUTION

Incorporated ice makers must be installed by  the manufacturer or its service agent.

 WARNING

Do not use electrical appliances inside the  food storage compartments of the appliance,  unless they are of the type recommended by  the manufacturer.

Safety Precautions

IMPORTANT INSTRUCTIONS

 WARNING

This appliance is not intended for use by persons (including children) with reduced  physical, sensory or mental capabilities, or  lack of experience and knowledge, unless  they have been given supervision or instruction concerning use of the appliance by a  person responsible for their safety. Children should be supervised to ensure they do not  play with the appliance.

 WARNING

DANGER: Risk of child entrapment. Before you  throw away your old refrigerator or freezer:

• Take off the doors.

• Leave the shelves and drawer dividers in  place so that children may not easily climb  inside.

 WARNING

PROPOSITION 65 FOR CALIFORNIA RESIDENTS

Cancer and Reproductive Harm—

www.P65Warnings.ca.gov

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Designer Series Undercounter Features

FEATURES

1 Product Rating Plate

2 Interactive Control Panel

3 Glass Shelves

4 Refrigerator Drawer

5 Upright Beverage Shelf

6 Multipurpose Shelf

7 Door Shelves

8 Full-View, UV-Resistant Glass Door

9 Automatic Ice Maker

10 Ice Bin

11 Condenser (behind kickplate)

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Designer Series Undercounter Features

Designer Series Undercounter Features

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Interactive Controls

Controls

For initial start-up, touch and hold POWER on the  interactive control panel display. Refer to the previous illus trations for location of the control panel.

The recommended temperatures are preset at 0°F (-18°C) for a freezer, 38°F (3°C) for a refrigerator. The temperatures  can be adjusted in one-degree increments. The combina tion model has two temperature zones. The all refrigerator  and beverage center models have one temperature zone.

To adjust the temperature for a unit with two temperature  zones, touch the temperature shown next to the corre sponding zone icon. Refer to the illustrations.

SETTINGS

To access the Settings menu, touch on the control  panel display.

SETTINGS

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Interactive Controls

Connect This Appliance

Connect this appliance to remotely monitor and control it.  Connecting requires a wireless router, an Internet connec tion with a network name and password, and a compatible

mobile device. There is no limit to the number of appli ances you can connect to an account. Connect products  from multiple homes to the same account. Connecting  appliances is optional.

Connect today to:

• Receive alerts, status updates and routine maintenance  notifications.

• Streamline everyday tasks with the help of remote con trols and voice commands.

• Quickly access user manuals and cleaning and mainte nance tips.

To connect:

1 Download the free Sub-Zero Group Owner’s App from  the Apple App Store or Google Play.

2 With Bluetooth® enabled on the device, stand within a  few feet of the appliance, open the app, and follow the  on-screen instructions.

3 Log in or create an account.

4 Tap Add An Appliance or tap + in upper right of the  screen to add appliances. To identify which appliance  to pair, open the appliance door.

5 Tap + next to the appliance to select it. If identical  appliances appear, an additional step identifies which  appliance to pair.

6 Tap Pair Via Bluetooth®. Wait for setup to complete,  then tap Set Up Your Appliance For Pairing.

7 Tap Choose a Network on the Connect Your Appliance  to Wi-Fi screen.

8 Select the home Wi-Fi network and enter the network  password.

9 Tap Turn on Notifications to allow notifications about  the appliance (for example, door left ajar).

10 Tap Done on the Success screen to complete the setup.

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Storage

Refrigerator Storage

GLASS SHELVES

The number of shelves is dependant on the height of the  unit. 34 1/2″ (876) tall models have two shelves and 32 1/2″  (826) tall models have one.

To remove or adjust a glass shelf, tilt up, then lift up and  out. To reposition, insert the shelf in the tracks along the  back wall, then lower the front until it locks into position.  Refer to the illustration below.

IMPORTANT NOTE: Use care when handling glass shelves  to prevent breakage or scratching of the interior.

 CAUTION

Warm glass shelves to room temperature before  immersing in warm water.

Glass shelf removal

REFRIGERATOR DRAWER

To remove, pull the refrigerator drawer forward until it  stops. Lift the front of the drawer slightly and pull straight  out. Refer to the illustration below. To reinstall, engage the  drawer into the side rails and slide back into position.

Drawer removal

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Storage

Refrigerator Storage

UPRIGHT BEVERAGE SHELF

Adjustable gates can be raised to keep items snugly in  place. When raised, the distance between the gates is 2 1/2″ (64). To raise, lift the gate up. For clear shelf space,  lower gates into the recessed areas. Refer to the illustration  below.

To remove, pull the shelf forward until it stops. Lift the front of the shelf slightly and pull straight out. Refer to the  illustration below. To reinstall, engage the shelf into the  side rails and slide back into position.

Upright beverage shelf Upright beverage shelf removal

MULTIPURPOSE SHELF

To remove, pull the shelf forward until it stops. Lift the front of the shelf slightly and pull straight out. Refer to the  illustration below. To reinstall, engage the shelf into the  side rails and slide back into position.

Multipurpose shelf removal

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Operation

Ice Maker

To initiate ice production:

1 Touch .

2 Touch to select on, max ice, or off.

After initial start-up, discard the first few batches of ice.  The ice may contain impurities from new plumbing connections.

Max ice increases ice production up to 30% for a 24-hour  period. will be visible in the display.

The ice bin is removed by pulling straight out. If ice is not  used regularly, it may fuse together. To avoid, discard the  ice and allow the ice maker to replenish.

Sabbath

This appliance is certified by Star-K to meet strict religious regulations in conjunction with specific instructions found  on www.star-k.org.

Sabbath mode automatically turns on the interior lights at  a reduced brightness. The lights stay on when the door is  closed. The lights cannot be turned off in Sabbath mode.

Sabbath mode automatically turns off after 74 hours. All  lighting preferences return to the previous setting when  Sabbath mode is turned off.

To turn on Sabbath:

1 Touch .

2 Touch and hold for 3 seconds.

To turn off Sabbath:

1 Touch and hold for up to 10 seconds.

Lighting

SOFT ON LIGHTING

To adjust or turn off soft on lighting:

1 Touch .

2 Touch .

3 Touch 0, 2, or 4 seconds to select desired setting.

ACCENT LIGHTING (GLASS DOOR MODELS) To adjust or turn off accent lighting:

1 Touch .

2 Touch .

3 Touch Hi, Med, Lo, or Off to select desired setting.

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Care Recommendations

Cleaning

STAINLESS STEEL EXTERIOR

Use a nonabrasive stainless steel cleaner and apply with a  soft lint-free cloth. To bring out the natural luster, lightly  wipe the surface with a water-dampened microfiber cloth  followed by a dry polishing chamois. Always follow the  grain of stainless steel.

INTERIOR CLEANING

To clean interior surfaces and all removable parts, wash  with a mild solution of soap, water, and baking soda. Rinse  and dry thoroughly. Avoid getting water on the lights and  control panel.

Use a standard glass cleaner to clean the UV-resistant glass  door.

 CAUTION

Do not use vinegar, rubbing alcohol, or other  alcohol-based cleaners on any interior surface.

VACATIONS

For extended vacations, turn power off at the control  panel. Empty the unit and block doors open slightly to let  fresh air in and keep the interior dry.

CONDENSER CLEANING

 CAUTION

Before cleaning the condenser, turn power off to the  unit. Wear gloves to avoid injury from sharp con denser fins.

The condenser is located at the bottom of the unit, behind  the kickplate. Remove the kickplate by extracting the two  mounting screws. Use a soft bristle brush and vacuum to  remove dust and lint from the condenser. Clean the con denser every 6–12 months. Refer to the illustration below.

IMPORTANT NOTE: To avoid damaging the condenser fins,  vacuum in the direction of the fins.

 CAUTION

Failure to clean the condenser could result in tem perature loss, mechanical failure, or damage.

CONDENSER

Condenser location

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Troubleshooting

Troubleshooting

UNIT OPERATION

No lights or cooling.

• Verify power is on.

• Verify electrical power to the unit and home circuit  breaker is on.

No lights in the refrigerator or freezer.

• The door may have been left ajar, which has disabled  lights to eliminate excess heat. If the lights are out,  close the door for one hour. If the lights are still out,  contact Sub-Zero Factory Certified Service.

• LED interior lighting must be replaced by Sub-Zero Factory Certified Service.

Frost, condensation, or ice buildup inside the unit. • Verify the condenser is clean.

• Verify the door is closing properly.

• Verify the door has not been left ajar.

• Verify the door gasket does not have rips or tears. If it  does, contact Sub-Zero Factory Certified Service.

• If icing is heavy, turn the unit off and use a hair dryer to  melt the ice. The hair dryer should be set on low and  kept moving at all times. Once the ice has melted, wipe  up any water with a cloth or paper towel.

High temperatures, the unit runs excessively, or the unit  is giving off too much heat.

• Verify the condenser is clean.

• Verify the door is closing properly.

• Verify the door has not been left ajar.

• Increased ambient temperatures may cause the com pressor to run longer.

• If the temperature display shows 38° and 0°, but is not  cooling, the unit may be in showroom mode. Contact  Sub-Zero Customer Care at 800-222-7820.

ODOR

• The unit should be cleaned before using for the first  time. This will clear any odors that may have been  trapped during shipping.

• Clean the unit and shelving thoroughly.

• Uncovered food could create an odor, which may  require cleaning.

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Troubleshooting

Troubleshooting

ICE PRODUCTION

No ice.

• Verify the ice cube indicator appears in the control  panel display.

• Verify the ice maker has been on for at least 24 hours.

• Verify the freezer temperature is near 0°F.

• Verify the ice bin is properly installed.

• Verify the ice maker arm is in the down position.

• Verify water is being supplied to the unit.

Blue or green ice.

• Possible copper supply line corrosion. Contact a  plumber to clean or replace.

Black flecks in the cubes.

• Stop use and contact Sub-Zero Factory Certified Service.

Bad taste.

• Defrost the freezer and clean with soap and water.

• Place coffee grounds or charcoal briquettes in the  freezer to absorb odor.

Hollow cubes.

• Clean the condenser. Contact Sub-Zero Factory Certified Service if unresolved.

SERVICE

• Maintain the quality built into your product by contact ing Sub-Zero Factory Certified Service. For the name of the nearest Sub-Zero Factory Certified Service, check the Product Support section of our website, subzero.com or call Sub-Zero Customer Care at 800-222-7820.

• When contacting service, you will need the model and  serial number of your unit. Both numbers are listed on  the product rating plate. Refer to pages 6–7 for rating  plate location.

• For warranty purposes, you will also need the date of installation and name of your authorized Sub-Zero  dealer. This information should be recorded on page 3.

Sub-Zero, Sub-Zero & Design, Sub-Zero & Snowflake Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, Wolf, Wolf &  Design, Wolf Gourmet, W & Design, red colored knobs, Cove, and Cove & Design are registered trademarks and service marks of Sub-Zero Group, Inc. and its subsidiaries. All other trademarks are property of their respective owners in the United States and other countries.

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Warranty

Sub-Zero Residential Limited Warranty

FOR RESIDENTIAL USE

FULL TWO YEAR WARRANTY*

For two years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,  under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided  by Sub-Zero under the above warranty must be performed by Sub-Zero Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

FULL FIVE YEAR SEALED SYSTEM WARRANTY

For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,  under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evapora tor, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero  Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

LIMITED TWELVE YEAR SEALED SYSTEM WARRANTY

For twelve years from the date of original installation, Sub-Zero will repair or replace the following parts that prove to be defective in  materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. If the owner uses Sub-Zero Factory  Certified Service, the service provider will repair or replace these parts with the owner paying for all other costs, including labor. If  the owner uses non-certified service, the owner must contact Sub-Zero, Inc. (using the information below) to receive repaired or  replacement parts. Sub-Zero will not reimburse the owner for parts purchased from non-certified service or other sources.

TERMS APPLICABLE TO EACH WARRANTY

The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one  of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any  parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB- ZERO, INC. WILL PROVIDE, EITHER  UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPON SIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER  WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may  not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.

To receive parts and/or service and the name of Sub-Zero Factory Certified Service nearest you, contact Sub-Zero, Inc., P.O. Box  44848, Madison, WI 53744; check the Product Support section of our website, subzero.com, email us at customerservice@subzero. com, or call 800-222-7820.

*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty for cosmetic defects.

*Replacement water filters and air purification cartridges are not covered by the product warranty.

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Warranty

Sub-Zero Outdoor Limited Warranty*

FOR RESIDENTIAL USE

FULL ONE YEAR WARRANTY**

For one year from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,  under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided  by Sub-Zero under the above warranty must be performed by Sub-Zero Factory Certified Service, unless otherwise specified by  Sub-Zero, Inc. Service will be provided during normal business hours.

FULL FIVE YEAR SEALED SYSTEM WARRANTY

For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace,  under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evapora tor, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero  Factory Certified Service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

TERMS APPLICABLE TO EACH WARRANTY

The warranty applies only to products installed for normal residential use. The warranty applies only to products installed in any one  of the fifty states of the United States, the District of Columbia or the ten provinces of Canada. This warranty does not cover any  parts or labor to correct any defect caused by negligence, accident or improper use, maintenance, installation, service or repair.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES THAT SUB- ZERO, INC. WILL PROVIDE, EITHER  UNDER THIS WARRANTY OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. SUB-ZERO, INC. WILL NOT BE RESPON SIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THIS WARRANTY OR ANY OTHER  WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may  not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.

To receive parts and/or service and the name of Sub-Zero Factory Certified Service nearest you, contact Sub-Zero, Inc., P.O. Box  44848, Madison, WI 53744; check the Product Support section of our website, subzero.com, email us at customerservice@subzero. com, or call 800-222-7820.

*Product must be approved for outdoor use, designated by model and serial number.

**Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty for cosmetic defects.

**Replacement water filters are not covered by the product warranty.

References

• Sub-Zero Classic, Designer and Pro Series Refrigerators
• P65Warnings.ca.gov
• Kosher Certificates | Kosher Certification | STAR-K

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