Cable Matters USB-C 2-Port Video Adapter for UHD TV or Monitor Instructions

: June 7, 2024
: Cable Matters

Table of Contents

Installation Instructions
Troubleshooting Tips
Technical Specifications
Overview
Customer Support and Contact Information
Warranty Information
Limitation of Liability
FCC Compliance Statement
Contact
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Cable Matters USB-C 2-Port Video Adapter for UHD TV or Monitor Instructions

USB-C™ 2-Port Video Adapter for UHD TV or Monitor

Installation Instructions

Directly connect the Adapter to the USB-C/Thunderbolt 3 port of the host.
Connect an HDMI or VGA cable to the Adapter (only 1 display is supported).
Select the HDMI or VGA input from the display menu.
Find a compatible video resolution between the host and output display.
Note: 4K video resolution support requires a 4K computer source and output display.

Troubleshooting Tips

DisplayPort Alternate Mode (video over USB) must be supported by your device.
Test the Adapter with a different USB-C/Thunderbolt 3 port.
Test the HDMI or VGA cable with other equipment.
VGA does not support audio or HDCP for viewing protected content.
For troubleshooting information go to: kb.cablematters.com.

Technical Specifications

Host Connector: USB-C / Thunderbolt 3 – Male
Display Connector 1: HDMI – Female
Display Connector 2: VGA – Female
OS Compatibility: Windows, Mac, Chrome, Linux, Android
Video Resolution Support: HDMI: Up to 3840×2160 @ 30Hz VGA: Up to 1920×1080 @ 60Hz
Warranty: Limited One-Year

Overview

USBC™ Multiport Travel Dock.
Certified Premium HDMI® Cable.
VGA Monitor Cable.

View other USB-C™ products at www.cablematter.com

Customer Support and Contact Information

Cable Matters offers lifetime technical support as an integral part of our commitment to provide industry leading solutions. Email us with any questions at support@cablematters.com.

Warranty Information

This product is backed by a limited one-year warranty. Cable Matters warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for repair or replaced with equivalent products at our discretion. The warranty covers parts and labor costs only. Cable Matters does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Limitation of Liability

In no event shall Cable Matters Inc. (including their officers, directors, employees or agents) be liable for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of, or related to the use of this product exceeding the actual price paid for the product. Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device must not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.

USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum
Thunderbolt and the Thunderbolt Logo are trademarks of Intel Corporation in the U.S. and/or other countries. HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI licensing, LLC in the United States and/or other countries.