Westinghouse Hot Water Dispenser Instruction Manual
- June 7, 2024
- Westinghouse
Table of Contents
INSTRUCTION MANUAL
220-240V, 2000-2400W, WHIHWDOSS
Figures and illustrations in this User Manual are provided for reference only
and may differ from the actual product appearance.
Product design and specifications may be changed without notice.
IMPORTANT SAFETY INSTRUCTIONS
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Read all instructions carefully before using your new appliance.
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Always use this appliance with a power outlet of the voltage (A.C only) marked on the back of the appliance.
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Always turn the power off at the power outlet before you insert or remove the power plug. Remove by grasping the plug – do not pull on the cord.
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DANGER: Do not operate this appliance if:
i) the cord or plug is split, melted or damaged.
ii) the appliance has malfunctioned.
iii) the appliance has been damaged in any manner.
If any of the above incidents occur, return your appliance to the nearest authorized service center for examination, repair or adjustment. -
To prevent against fire, do not under any circumstances immerse the power cord, mains plug or appliance body in water or any other liquid.
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Whilst in operation, use touch panel buttons only as some surfaces may become warm whilst the appliance is running.
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If the mains supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person in order to avoid a hazard.
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Close supervision is necessary when the appliance is used near children.
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Unplug this appliance from mains when not in use and before cleaning. Allow cooling before changing parts, moving the appliance or storage.
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The use of accessories not recommended for use with this appliance may result in fire, electric shock or personal injury.
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Do not use this appliance outdoors.
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Do not allow the cord to hang over the edge of a table, countertop or touch a hot surface.
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Combustible materials such as paper, curtains, tablecloths, kitchen towels etc should not be placed near the appliance whilst in operation.
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Do not place the appliance against a wall or against another appliance. Leave at least 5cm free space on the back and sides and 10cm free space above the appliance
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Do not place the appliance near a hot gas or electric burner or near a heated oven.
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Do not use this appliance for any purpose other than it’s intended use.
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Do not clean the reservoir or appliance body with chemical cleansers, steel wool pads or other abrasive materials.
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Keep this appliance and its cord out of reach of children under the age of 8 years old.
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Wait for the appliance to cool before moving. Carry only by the outer side panels.
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CAUTION: During operation, hot steam is released through the spout. Keep hands and other body parts away from the spout whilst in operation.
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CAUTION: Allow 30 minutes to cool down after operation before handling or cleaning.
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This appliance is not intended to be operated by means of an external timer or separate remote-control system.
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Any appliance that has been dropped or damaged should not be used until examined by an authorized service center.
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Do not permit the mains supply cord or plug to touch hot objects or allow the power cord to lay across the appliance.
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This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety..
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Do not use harsh or abrasive cleaning agents. The outside surface may be wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild dishwashing detergent may be applied to the cloth but not directly applied to the appliance.
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Children should not play with the appliance.
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Your appliance should not be unattended whilst in use.
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This appliance should not be used in a commercial environment such as a restaurant, hotel or hostel dining room.
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Do not fill the appliance past the max level indicated on the water level indicator.
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Ensure the appliance in place on a horizontal, even and stable surface.
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Refrain from placing hot beverages onto cold surfaces.
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Do not allow the appliance to operate without sufficient water present in the reservoir.
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This appliance is intended to be used in household and similar applications such as: – staff kitchen areas in shops, offices and other working environments; – residential farm houses; – by clients in hotels, motels, and other residential type environments; – bed and breakfast type environments.
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Be cautious of steam whilst the appliance is in operation and shortly after use.
ELECTRICAL REQUIREMENTS
POWER SUPPLY CORD
- Do not attempt to modify the power cord or plug in any way.
- A short power-supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
- If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman install an outlet near the appliance
NOTE: Neither Westinghouse nor the retailer can accept any liability for damage to the product or personal injury resulting due to the failure of observing the electrical connection procedures.
INSTALLATION GUIDE
- Carefully unpack your new appliance.
- Carefully remove packaging around the appliance and power cord. Do not remove warning labels.
- Complete rinse cycle as as per below: (refer page 6 for control panel diagram)
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Lift tank cover and fill the water tank to the 4L mark.
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Press and hold the lock button for around 3-5 seconds to unlock the appliance.
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Press the Temp. button repeatedly until 000 (degrees) is
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Press the Volume button repeatedly until 000 (infinite) is (once 1L of water has been dispensed, press the Start/Cancel button to stop flow)
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Press Start/Cancel and dispense 1L of cold Discard dispensed water.
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Press Temp. button repeatedly until 100 (degrees) is selected.
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Press the Volume button repeatedly until 000 (infinite) is selected. (once all water has been dispensed, press the Start/Cancel button to stop flow)
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Dispense remaining water CAUTION HOT and discard. Once completed, refill to the 4L mark.
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The appliance is now ready for Select desired functions to use. (see operation P7)
DANGER: Do not under any circumstances immerse the appliance body, mains cord or mains plug in water or any other liquid.
PARTS AND FEATURES
1. Top Cover
2. Control Panel & Screen
3. Spout
4. Reset Cavity
5. Main Body| 6. Tray
7. Tank Cover
8. Tank
9. Water Level Indicator
10. Base
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RESET KEY:
(refer reset cavity 4)
CONTROL PANEL
1. LCD Display
2. Lock Button
3. Temp Button| 4. Volume Button
5. Start / Cancel Button
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OPERATION
- Always check the unit has sufficient water in the reservoir prior to commencing operation’
- As indicated in the installation instructions. please complete the rinse cycle before first use.
Complete rinse cycle as per below: (refer page 6 for control panel diagram) –
Lift tank cover and fill the water tank to the 4L mark.
– Press and hold the lock button for around 3-5 seconds to unlock the
appliance. – Press the Temp. button repeatedly until 000 (degrees) is
selected.
– Press the Volume button repeatedly until 000 (infinite) is selected. ( “once
IL of water has been dispensed, press the Start/Cancel button to stop flow••)
– Press Start/Cancel and dispense 1L of cold water. Discard dispensed water. –
Press Temp. button repeatedly until 100 (degrees) is selected.
– Press the Volume button repeatedly until 000 (infinite) is selected. (—once
all water has been dispensed. Press the Start/Cancel button to stop flow••)
– Dispense remaining water *CAUTION HOT’ and discard. Once completed. refill
to the 4L mark.
– The appliance is now ready for use. Select desired functions to use. (see
operation P7)
- Place a cup on the removable water tray (6) ensuring the cup aligns with the spout (3). Depending on what size the cup you may choose to use the tray height entender provided with the appliance. (the tray height extender is suitable for most mugs)
- Hold the lock button for 3-5 seconds until the unit unlocks. (When unlocked. the and Volume buttons will light up and 000 will flash on the LCD screen).
- Press the Temp. button to select the desired (000. 45. 55. 65. 75. 85 or 100 degrees Celcius approx.
Tip: When set to 000. the unit will dispense water at the temperature of the water in the water tank.
- Press the Volume button to select the desired volume of water to be dispensed. (100m1, 200m1. 300m1 or 000 for infinite) Tip: When using infinite, press the Start/Cancel button to start and stop the flow of water.
- Press the Start/Cancel button to begin dispensing of the water. To stop at any time, please depress the Start/Cancel button to cancel the current operation.
OVERHEAT PROTECTION AND RESET: The appliance is equipped with an overheat protection feature for safety. If the appliance stops operating and makes a beeping sound with the LCD display showing the code E7, the unit has overheated. Unplug the appliance and refill the tank. If the code persists when the unit is plugged back in, use the reset key to reset the appliance and clear the code. Insert the reset key into the reset cavity (4) to activate the reset and resume operation.
CLEANING & CARE
CAUTION: Allow 30 minutes to cool down after use before handling or cleaning?”
CLEANING
- WARNING: Do not under any circumstances immerse the power cord, mains plug or appliance body in water or any other
- Ensure unit is unplugged from wall power switch before attempting to
- The appliance will need descaling on a monthly basis. To empty the reservoir of excess water. mix 1L of any coffee machine descaler solution as specified in the descaler solution instructions and pour into the reservoir. Set Temp. to 100 and Volume to 000. Dispense the 1L of descaler solution and discard. Fill the reservoir to the 4L mark and complete the rinse cycle again. Discard water from the rinse cycle. The appliance will now be ready to continue normal use once refilled.
- Do not use harsh or abrasive cleaning agents. The outside surface may be wiped clean with a soft, damp cloth and dried thoroughly. If necessary, a mild dishwashing detergent may be applied to the cloth but not directly applied to the appliance. Do not use abrasive cloths and cleaning materials as they will damage the surfaces of the appliance.
- Do not place any of the provided accessories into a dishwasher. They are not dishwasher safe.
- Ensure all items are dried thoroughly after cleaning and placed back into the appliance before storage.
- Store in a dry place away from steam and humidity where possible.
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the appliance fails to operate:
- Check to make sure the appliance is plugged in correctly and securely. If it is not. remove the plug from the outlet. wait 10 seconds and plug it back in
- Check for a blown or tripped circuit breaker in your If these seem to be working correctly, test another appliance in the same outlet to ensure the outlet is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR REPAIR THE APPLIANCE YOURSELF.
CUSTOMER SERVICE
In the event, you believe your appliance to be defective. please return it
along with your sales receipt to the place of purchase for resolution.
For any inquiries. please call our service center on: Tel: 1300 883 109 Mon-
Fri 8:00am – 5:00pm WST
LIMITED WARRANTY
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Nothing in this Warranty affects the Consumer’s rights under the Australian Consumer law. The benefits to the Consumer under this Warranty are in addition to the rights and remedies of the buyer under any Consumer Guarantees. The Australian Consumer Law requires that we confirm that:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. -
Subject to Clause 1. the Seller warrants that Westinghouse branded products will be free of manufacturing defects and will perform to the Seller’s specifications subject to the following clauses.
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The benefit of this Warranty extends only to the owner of the property in which the Products manufactured or supplied by the Seller are installed and used by the owner for the duration of the Warranty Period.
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The Warranty commences on the date of the purchase of the product and continues for the benefit of the Owner for the Warranty Period. If within the Warranty Period a manufacturing defect is discovered in the Product. or the Product fails to perform to the Seller’s specifications as a result of some defect in material or workmanship in the Product. then the Seller will at its own discretion:
a. Repair or replace the Product at the cost of including but not limited to labor and travel costs. Goods repaired or replaced under this Warranty will be warranted for the remaining period of the Warranty.
b. Refund the purchase price paid by the consumer. -
The Warranty does not apply to Products that :
a. Has failed due to excessive wear and tear beyond what is considered to be responsible.
b.Has been misused or neglected.
c.Has been damaged accidentally or by acts of God including fire and flooding.
d.Has been used or operated contrary to operating or maintenance instructions.
e.Has been damaged by the Consumer or a third party authorized to act for the consumer in transit from the Sellers store to the -
In order to make a claim under the Warranty. the Owner must. where possible return the goods to the Sellers store at the Owner’s cost. Proof of purchase must be supplied in all cases.
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The seller will examine any returned Products and if the Seller determines that there is an apparent defect through no fault of the Owner, the Seller will:
a.) Make note of the Owner’s contact details including the Owner’s telephone number which the owner can be contacted during business hours. postal address and e-mail address.
b. Make note of the defects reported by the owner.
c. Take back the defective goods from the owner and determine within a reasonable time through dialogue with the Seller whether the goods are
d. Advise the owner within a reasonable time frame whether it accepts or rejects the Product claim.
e.If the Seller accepts the return of the Product. the Seller must arrange to have -
The Product repaired or,
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Replace the damaged or faulty Product or,
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Refund the purchase price.
8 . The Seller will not accept any returned Product which has not been returned strictly in accordance with this Warranty.
9. For the purpose of this Warranty:
a. Australian Consumer Law means the law as set out in Schedule 2 of the
Competition and Consumer Act 2010 (Cth).
b. Consumer means the Purchaser of goods from the seller.
c. Consumer means a Consumer as that term is set out in section 3 of the
Australian Consumer Law.
d, Consumer Guarantees means the guarantees under the Australian Consumer
e. Implied terms mean any guarantees, conditions. warranties or other terms
implied by any Australian Commonwealth. State or Territory laws. (excluding
the Australian Consumer Law) or the law of any other jurisdiction.
f. Owner has the meaning set out in clause 3.
g.) Warranty means this warranty.
h.) Product means the Product/s bought by the Owner from the Seller that fall
under this warranty.
i) Warranty Period means:
i) In relation to Cast Iron Cookware:
ii) In relation to Non-Stick Cookware:
iii) In relation to Cooking Utensils:
iv) In relation to Knives/Knife Block Sets: v) In relation to Stainless Steel
Cookware: vi) In relation to Chopping boards:
vii) In relation to Small Appliances:| 3 Year Limited Warranty.
3 Year Limited Warranty
3 Year Limited Warranty
3 Year Limited Warranty
10 Year Limited Warranty
1 Year Limited Warranty
1 Year Limited Warranty
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CUSTOMER SERVICE – 1300 883 109
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