GOLD MEDAL 8552-00-001 hot Diggity Pro X Roller Grill – Non-Stick Rollers Owner’s Manual
- June 4, 2024
- GOLD MEDAL
Table of Contents
Instruction Manual
Hot Diggity® Pro Series Roller Grills
Model Series: 8550, 8551, 8552 (000 and 001)
SAFETY PRECAUTIONS
| **DANGER**
---|---
The machine must be properly grounded to prevent electrical shock to
personnel. Failure to do so could result in serious injury or death.
DO NOT immerse any part of this equipment in the water. DO NOT use excessive
water when cleaning.
Keep the cord and plug off the ground and away from moisture. Always unplug
the equipment before cleaning or servicing.
Make sure all mechanical switches are in the OFF position before plugging the
equipment into the receptacle. 008_051514
| **DANGER
---|---
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance is
not intended to be operated by means of an external timer or a separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment. 014_020416
**| **WARNING
---|---
To avoid burns, DO NOT touch heated surfaces. DO NOT place or leave objects in
contact with heated surfaces. 009_092414
**| **WARNING
---|---
ALWAYS wear safety glasses when servicing this equipment. 010_010914
**| **WARNING**
---|---
No user-serviceable parts inside. Refer servicing to qualified service
personnel. 011_051514
| **WARNING
---|---
Read and understand the operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862 022_060215
**| **WARNING
---|---
DO NOT allow direct contact with this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment. Carefully read all
instructions before the operation. 012_010914
**| **WARNING**
---|---
This machine is NOT to be operated by minors. 007_010914
Note: Improvements are always being made to Gold Medal’s equipment. This information may not be the latest available for your purposes. It is critical that you call Gold Medal’s Technical Service Department at 1-800-543-0862 for any questions about your machine operations, replacement parts, or any service questions. (Gold Medal Products Co. does not assume any liability for injury due to careless handling and/or reckless operation of this equipment.) General images may be used in the manual for reference only.
INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in
transit. Claims should be filed immediately with the transportation company.
The warranty does not cover damage that occurs in transit or damage caused by
abuse, or consequential damage due to the operation of this machine since it
is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862.
Model Description
8550-00-000 : Hot Diggity Pro C – Compact Roller Grill with stainless
steel rollers.
8550-00-001: Hot Diggity Pro C – Compact Roller Grill with non-stick
rollers.
8551-00-000 : Hot Diggity Pro S – Standard Roller Grill with stainless
steel rollers.
8551-00-001 : Hot Diggity Pro S – Standard Roller Grill with non-stick
rollers.
8552-00-000 : Hot Diggity Pro X – Large Roller Grill with stainless steel
rollers.
8552-00-001 : Hot Diggity Pro X – Large Roller Grill with non-stick
rollers.
Items Included with this Unit
Setup
- This unit has been tested at the factory, remove all packaging and tape prior to operation.
- Place the unit on a sturdy, level base for use. There are 4 leveler feet on the bottom of the cabinet, adjust as needed. This unit is also equipped with 2 sets of feet height spacers which adjust the roller grill angle to approximately 4 degrees or 8 degrees slant, if desired (reference Feet Spacer Installation section to install spacers).
- The Roller Grill is equipped with stand locators on each end of the unit for a Food Shield option (sold separately), reference the image below for mounting a Food Shield, if desired.
- Plug the power cord into the unit – make sure the IEC Power Cord is properly seated into the IEC receptacle before powering up the machine. See the Electrical Requirements section to plug the unit into a power source for use.
- After setup, the unit should be cleaned prior to use (see Care and Cleaning section).
Feet Spacer Installation
The unit must be OFF, unplugged from the power supply, and allowed to cool
completely prior to changing the feet spacers. Install spacers on a clean
unit. The 2 short spacers provide approx. 4 degrees slant to the roller grill;
the 2 longer spacers provide approx. 8 degrees slant.
To Install Spacers:
Step 1: Remove the drip pan and disconnect IEC Power Cord from the roller
grill. 
Step 2: Carefully set the unit on its back to access the feet, then remove
the two feet (10mm nut on foot).
Step 3 : Install a threaded
spacer for each foot removed (use 2 long spacers or 2 short spacers).
Step 4: Screw a foot into each of the spacers, DO NOT
over-tighten. Then, lift the unit and reset it on the feet. Replace the drip
pan for use.
Electrical Requirements
The following power supply must be provided (reference unit Data Plate for
Wattage requirement): 120V~, 60 Hz
** DANGER
**The machine must be properly grounded to prevent electrical shock to
personnel. Failure to do so could result in serious injury or death.
DO NOT immerse any part of this equipment in the water. DO NOT use excessive
water when cleaning.
Keep the cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all mechanical switches are in the OFF position before plugging the
equipment into the receptacle. 008_051514
A certified electrician must furnish sufficient power for proper machine
operation and install any supplied receptacle (reference unit Data Plate for
model-specific Volts AC, Hertz, and Wattage requirements). We recommend this
equipment be on a dedicated and protected circuit. Failure to wire properly
will void the warranty and may result in damage to the machine. It is Gold
Medal Products Co.’s recommendation that this machine is plugged directly into
a wall outlet. The use of extension cords is not recommended due to safety
concerns and may cause the sacrifice and/or reduced performance. Make sure the
cord is located to prevent a trip hazard or unit upset. Units with an IEC
Power Cord – make sure the IEC cord is properly seated into the IEC receptacle
before powering up the machine.
Before You Plug In the Machine
- Make sure all machine switches are OFF before plugging equipment into the receptacle.
- Make sure the wall outlet can accept the grounded plugs (where applicable) on the power supply cord.
- The wall outlet must have the proper polarity. If in doubt, have a competent electrician inspect the outlet and correct if necessary.
- DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
- Install the unit in a level position.
CAUTION
****If the supply cord is damaged, it must be replaced by a special cord or
assembly available from Gold Medal Products Co. or its service agent.
038_062714
OPERATING INSTRUCTIONS
Controls and Their Functions
POWER SWITCH
Two-position, ON/OFF lighted rocker switch – supplies power to the motor and
the front and rear heat controls. The green light ON indicates there is the
power to these features.
FRONT HEAT CONTROL KNOB
Adjusts the temperature of the heating elements for the front rollers from OFF
to HIGH. Turn the knob counterclockwise to increase temperature; turn
clockwise to decrease temperature.
REAR HEAT CONTROL KNOB
Adjusts the temperature of the heating elements for the rear rollers from OFF
to HIGH. Turn the knob counterclockwise to increase temperature; turn
clockwise to decrease temperature. 
Operating Instructions
- Make sure the drip pan is in place beneath the rollers.
- Turn the Power Switch ON.
- Place hot dogs on the rollers (hot dogs should be evenly spaced).
- Turn the Heat Control Knob(s) to the desired heat setting. The Left Knob controls the heat setting for the FRONT rollers on the grill; the right knob controls the heat setting of the REAR rollers.
- For high capacity, set the Heat Control Knobs to medium or high heat setting using both sets of rollers.
Care and Cleaning
DANGER
**The machine must be properly grounded to prevent electrical shock to
personnel. DO NOT immerse in water. DO NOT clean appliances with a water jet.
Always unplug the equipment before cleaning or servicing.
025_111616
WARNING
**To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be
cleaned regularly (only use non-toxic, food-grade cleaners). A clean-looking,
well-kept machine is one of the best ways of advertising your product.
Follow the directions below to clean the unit each day after use.
- With the machine OFF, unplug the unit and allow it to cool before attempting to clean.
- Remove any remaining hot dogs from the rollers.
- Wipe rollers clean using a soft cloth dampened with mild soap and hot water ONLY, then wipe again with a clean damp cloth to remove any remaining soap. DO NOT use oven cleaners or abrasive materials (e.g. steel wool or abrasive pads) on any roller assemblies. DO NOT scrape rollers with anything metal or plastic.
- Remove the drip pan/accessories and clean thoroughly with mild soap and hot water, then rinse and dry.
- Clean the unit using a soft cloth dampened with mild soap and hot water ONLY, then wipe again with a clean damp cloth to remove any remaining soap.
- Wipe stainless steel parts clean using a clean cloth and stainless steel cleaner, such as Gold Medal Watchdog Stainless Cleaner (Item No. 2088). DO NOT use oven cleaners or abrasive materials as they will damage parts of the machine.
- Dry the unit completely with a soft, dry cloth.
- Reinsert the drip tray beneath the rollers.
MAINTENANCE INSTRUCTIONS
DANGER
**The machine must be properly grounded to prevent electrical shock to
personnel. Failure to do so could result in serious injury, or death. DO NOT
immerse any part of this equipment in the water. DO NOT use excessive water
when cleaning. Keep the cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing. Make sure all
mechanical switches are in the OFF position before plugging the equipment into
the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance is
not intended to be operated by means of an external timer or separate remote-
control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
No user-serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
CAUTION**
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY FOR QUALIFIED SERVICE
PERSONNEL WHO ARE FAMILIAR WITH ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED
FOR THE
OPERATOR.
027_010914
ORDERING SPARE PARTS
- Identify the needed part by checking it against the photos, illustrations, and/or parts list. (General images may be used in the manual for reference only.)
- Use only approved replacement parts when servicing this unit.
- When ordering, please include the part number, part name, and quantity needed.
- Please include your model number, serial number, and date of manufacture (located on the machine nameplate/data plate) with your order. Address all parts orders to Parts Department, Gold Medal Products Co., 10700 Medallion Drive, Cincinnati, Ohio 45241-4807
or place orders by phone or online:
Phone: 800-543-0862
513-769-7676
Fax: 800-542-1496
513-769-8500
E-mail: info@gmpopcorn.com
Web Page: gmpopcorn.com
Cabinet Front View – Parts Breakdown
Cabinet Front/Left View – Parts
List
| Item | Part Description | Part Number |
|---|
8550-00-000
8550-00-001| 8551-00-000
8551-00-001| 8552-00-000
8552-00-001
1| SCREW #8-32X3/8 PAN HD PH| 74141| 74141| 74141
2| 8-32X3/8 TRI LOBE SCREW (T20 Torx Head)| 111898| 111898| 111898
3| ROLLER CHAIN 37IN| 111995| 111995| 111995
4| SPROCKET, DRIVE| 87353| 87353| 87353
5| BUSHING, SNAP .875 IN| 45396| 45396| 45396
6| SPRING| 68734| 68734| 68734
7| 8-32 X 1/2 PHIL PN M/S SS| 42226| 42226| 42226
8| #10 FLAT WASHER ST. STL.| 12178| 12178| 12178
9| POSITRACTION SPROCKET| 87988| 87988| 87988
10| 1/4IN SHOULDER BOLT| 111985| 111985| 111985
11| 1/4IN NYLON WASHER| 111721| 111721| 111721
12| DSLR BRACKET ASSEMBLY| 111890| 111890| 111890
13| 1/4 FLAT WASHER ALUMINUM| 10000| 10000| 10000
14| SPRING PIVOT| 83107| 83107| 83107
15| CABINET END ASSEMBLY| 114019| 114019| 114019
16| ROLLER SEAL| 111851| 111851| 111851
17| TEFLON BUSHING, ANTI-ROTA| 77918| 77918| 77918
18| BEARING BRACKET ASSEMBLY| 111884| 111884| 111884
19| ELEMENT COVER BRACKET| 111888| 111888| 111888
20| CHAIN GUARD| 111889| 111889| 111889
21| END COVER| 111895| 111895| 111895
22| DRIP PAN| 111975| 111976| 111977
23| SWITCH, LIGHTED ROCKER GR| 42798| 42798| 42798
24| LABEL, MANUAL CONTROLS| 111893| 111893| 111893
25| HEAT CONTROL| 87297| 87297| 87297
26| 6-32 X 1/8 PH PAN HD M/S| 40695| 40695| 40695
27| KNOB FOR HEAT CONTROL| 87430| 87430| 87430
Roller Assembly – Parts List
| Item | Part Description | Part Number |
|---|---|---|
| 8550-00000 | 8551-00000 | 8552-00000 |
| 28 | ROLLER ASSEMBLY (Stainless Steel) | 88231 |
| ROLLER ASSEMBLY (Non-Stick Coated) |
Cabinet Rear/Bottom View – Safety Labels – Parts Breakdown
CAUTION: If the supply cord is damaged, it must be replaced by a special
cord or assembly available from Gold Medal Products Co. or its service agent.
Safety Labels 
Cabinet Rear/Bottom View – Safety Labels – Parts List
| Item | Part Description | Part Number |
|---|
8550-00-000
8550-00-001| 8551-00-000
8551-00-001| 8552-00-000
8552-00-001
1| SWITCH, LIGHTED ROCKER GR| 42798| 42798| 42798
2| HEAT CONTROL| 87297| 87297| 87297
3| MOTOR, CCW| 87532| 87532| 87532
4| 8-32 X 1/4 HX HD WHIZLOCK| 42045| 42045| 42045
5| TEFLON BUSHING, ANTI-ROTA| 77918| 77918| 77918
6| BEARING BRACKET| 111886| 111886| 111886
7| ELEMENT MOUNT BRACKET| 111889| 111889| 111889
8| 120W ELEMENT| 111846| |
160W ELEMENT| | 111903|
240W ELEMENT| | | 111908
9| SCREW #8-32X3/8 PAN HD PH| 74141| 74141| 74141
10| 8-32X3/8 TRI LOBE SCREW (T20 Torx Head| 111898| 111898| 111898
11| THREADED SWIVEL FOOT| 111984| 111984| 111984
12| BOTTOM COVER| 111894| 111902| 111907
13| #8-32 x 5/8 PAN HEAD (fastens ground)| 49593| 49593| 49593
14| 8-32 HEX M/S NUT (fastens ground)| 74149| 74149| 74149
15| IEC CONNECTOR, FLANGED| 102013| 102013| 102013
16| 6-32 X 3/8 PHIL PAN M/S| 39000| 39000| 39000
17| 6-32 GRIP NUT ZINC PLATED| 47517| 47517| 47517
18*| POWER CORD,16 AWG| 102020| 102020| 102020
19| LABEL| 111931| 111931| 111931
20| MAIN GROUND LABEL| 42375| 42375| 42375
21| CAUTION CORD SET LABEL| 102032| 102032| 102032
22| WARNING LABEL CORD| 68720| 68720| 68720
Accessories
Wiring Diagram
Model No. Series 8550, 8551, and 8552
WARRANTY
Gold Medal Products Co. warrants to the original purchaser each item of its
manufacture is free of defects in workmanship and material under normal use
and service. Gold Medal Products Co.’s obligation under this warranty is
limited solely to repairing or replacing parts, f.o.b. Cincinnati, Ohio, which
in its judgment are defective in workmanship or material and which are
returned, freight prepaid, to its Cincinnati, Ohio factory or other designated
point. Except for “Perishable Parts” on specific machines, the above warranty
applies for a period of two (2) years from the date of original sale to the
original purchaser of equipment when recommended operating instructions and
maintenance procedures have been followed. These are packed with the machine.
The parts warranty is two (2) years, labor is six (6) months.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED AND OF
ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF. In no event shall Gold Medal Products Co. be
liable for special, incidental or consequential damages. No claim under this
warranty will be honored if the equipment covered has been misused, neglected,
damaged in transit, or has been tampered with or changed in any way. No claim
under this warranty shall be honored in the event that components in the unit
at the time of the claim were not supplied or approved by Gold Medal Products
Co. This warranty is effective only when electrical items have been properly
attached to city utility lines only at proper voltages. This warranty is not
transferable without the written consent of Gold Medal Products Co.
The term “Original Purchaser” as used in this warranty shall be deemed to mean
that person, firm, association, or corporation who was billed by the GOLD
MEDAL PRODUCTS CO., or their authorized distributor for the equipment.
THIS WARRANTY HAS NO EFFECT AND IS VOID UNLESS THE ORIGINAL PURCHASER FIRST
CALLS GOLD MEDAL PRODUCTS CO. AT
1-800-543-0862 TO DISCUSS WITH OUR
SERVICE REPRESENTATIVE EQUIPMENT PROBLEM, AND, IF NECESSARY, FOR INSTRUCTIONS
CONCERNING THE REPAIR OR REPLACEMENT OF PARTS.
NOTE: This equipment is manufactured and sold for commercial use only.
GOLD MEDAL PRODUCTS CO.
gmpopcorn.com
Phone: 800-543-0862
513-769-7676
Fax: 800-542-1496
513-769-8500
© 2019 – The text, descriptions, graphics, layout, and other material in this
publication are the exclusive property of
Gold Medal Products Co. and shall not be used, copied, reproduced, or
published in any fashion, including website
display, without its express written consent.
gmpopcorn.com
References
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